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Troubleshooting >
Computer

What should I do if my computer or software stops responding?

If your computer stops responding while a software application is running, press the 

Alt

+

F4

 keys to close the application 

window.

If the 

Alt

+

F4

 keys do not work, click 

Start

 and the 

Shut down

 button to turn off your computer.

If your computer does not turn off, press the 

Ctrl

+

Alt

+

Delete

 keys and click the 

Shut down 

button.

If the 

Windows Security

 window appears, click 

Shut Down

.

If this procedure does not work, press and hold the power button until the computer turns off.

!

Turning off your computer with the 

Ctrl

+

Alt

+

Delete

 keys or the power button may cause loss of unsaved data.

Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC 
adapter, and then press the power button to turn on your computer.

Try reinstalling the software.

Contact the software publisher or designated provider for technical support.

 

Summary of Contents for VAIO VGN-NW250F

Page 1: ...N User Guide Personal Computer VGN NW Series ...

Page 2: ...Built in Camera 38 Using the Optical Disc Drive 39 Using Memory Stick 46 Using Other Modules Memory Cards 52 Using the Internet 58 Using the Network LAN 60 Using the Wireless LAN 61 Using Peripheral Devices 64 Connecting External Speakers or Headphones 65 Connecting an External Display 66 Selecting Display Modes 72 Using the Multiple Monitors Function 73 Connecting an External Microphone 75 Connec...

Page 3: ...Discs 108 Using the Battery Pack 109 Handling Memory Stick 110 Handling the Built in Storage Device 111 Troubleshooting 112 Computer 114 System Security 121 Battery 122 Built in Camera 124 Internet 126 Networking 128 Optical Discs 131 Display 135 Printing 139 Microphone 140 Speakers 141 Touch Pad 142 Keyboard 143 Floppy Disks 144 Audio Video 145 Memory Stick 147 Peripherals 148 Trademarks 149 Noti...

Page 4: ... look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the Sony online support web site at the following URLs For customers in USA http esupport sony com EN VAIO For customers in Canada http sony ca support For customers in Spanish speak...

Page 5: ...ou need Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery discs and more Use my VAIO Access interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information You can find useful documentation such as below VAIO User Guide This manual VAIO R...

Page 6: ... menu on a specific program SmartWi Connection Utility Help Information about setting up Bluetooth wireless LAN GPS and wireless WAN functions Features and options may not be available on your computer See the specifications to find out about configuration of your computer To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility He...

Page 7: ...nding solutions online For customers in USA http esupport sony com EN VAIO For customers in Canada http sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO LA For customers in Brazil http esupport sony com BR Operating system online support web site Your computer comes preinstalled with a Microsoft Windows operating system For operatin...

Page 8: ...om the back panel or inside the battery compartment of your Sony VAIO computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem 5 In Store Service Support available in USA only Make an appointment with a Sony certified techn...

Page 9: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 10: ...ss level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye...

Page 11: ...ith your computer Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 12 About the Indicator Lights page 18 Connecting a Power Source page 19 Using the Battery Pack page 21 Shutting Down Your Computer Safely page 27 Using the Power Saving Modes page 28 Updating ...

Page 12: ...ontrols and Ports Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Page 13: ...lt in MOTION EYE camera page 38 D WIRELESS switch page 61 E WIRELESS indicator page 18 F Media Access indicator page 18 G Memory Stick slot page 46 H SD memory card slot page 54 I Power indicator page 18 J Charge indicator page 18 K Disc drive indicator page 18 Your computer supports both standard size Memory Stick and Duo size Memory Stick ...

Page 14: ...ng S1 button page 35 C DISPLAY OFF button page 35 D Num lock indicator page 18 E Caps lock indicator page 18 F Scroll lock indicator page 18 G Power button H LCD screen page 105 I Built in speakers stereo J Keyboard page 32 K Touch pad page 34 L Left button page 34 M Right button page 34 ...

Page 15: ...hones jack page 65 B Microphone jack page 75 C Hi Speed USB USB 2 0 ports 1 page 76 D Optical disc drive page 39 E Drive eject button page 39 F Manual eject hole page 131 G Modem port 2 page 58 H Security slot 1 Support high full low speeds 2 On selected models only ...

Page 16: ...N port page 19 B Network LAN port page 60 C Air vent D Monitor port page 67 E HDMI output port 1 page 70 F i LINK 4 pin S400 port page 78 G Hi Speed USB USB 2 0 port 2 page 76 H ExpressCard 34 slot page 52 1 On selected models only 2 Supports high full low speeds ...

Page 17: ...17 n N Getting Started Locating Controls and Ports Back Bottom A Air vents B Battery connector page 21 C Memory module compartment cover page 91 ...

Page 18: ...se Disc drive Illuminates while data access to the built in storage device or the optical disc drive is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator light is unlit Caps lock...

Page 19: ...rectly connected to AC power and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depe...

Page 20: ...nect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 29 ...

Page 21: ...ttery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Page 22: ...compartment until the projection 2 on either side of the battery compartment fits into the U shaped cut 3 on either side of the battery pack 4 Push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch outward to secure the battery pack on the computer ...

Page 23: ...ack while the computer is in Sleep mode 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer This computer is designed to operate only with genuine So...

Page 24: ...es close to the maximum charge level you selected with the battery charge functions the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange p...

Page 25: ...rged battery pack does not affect the life of battery You can extend the life of your battery pack if you enable the battery care function of the Battery Charge Functions with the VAIO Control Center While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer...

Page 26: ...thods Decrease the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 28 for more information Change the power saving settings on the Power Options See Using the VAIO Power Management page 88 for more information Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center ...

Page 27: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 28: ...of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while your...

Page 29: ...more than four seconds your computer will turn off automatically You will lose all unsaved data Using Hibernate Mode To activate Hibernate mode Press the Fn F12 keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the powe...

Page 30: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 31: ...ard page 32 Using the Touch Pad page 34 Using Special function Buttons page 35 Using the Quick Web Access Function page 36 Using the Built in Camera page 38 Using the Optical Disc Drive page 39 Using Memory Stick page 46 Using Other Modules Memory Cards page 52 Using the Internet page 58 Using the Network LAN page 60 Using the Wireless LAN page 61 ...

Page 32: ... of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen an external display simultaneous output to both and multiple displays with both tha...

Page 33: ...he help file included with the VAIO Control Center for more information Fn F12 hibernation Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For detai...

Page 34: ...1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scrol...

Page 35: ...ctional while the computer is in Sleep mode or Hibernate mode Muting S1 button While the computer is in Normal mode the muting S1 button executes the task that is assigned to the button by default You can change the default assignment with the VAIO Control Center While the Quick Web Access function is activated the muting S1 button turns the volume on and off Even if you change the button assignme...

Page 36: ... the initial setup wizard Once you have completed the initial setup the web browser used with the Quick Web Access function launches just by pressing the WEB button from the next time Exiting the Quick Web Access Function To launch the Windows operating system you first need to exit the Quick Web Access function To exit the Quick Web Access function do any of the following Click the icon located a...

Page 37: ... is activated you cannot use any function key except the F2 F3 and F4 keys in combination with the Fn key for shortcuts the Scr Lk key in combination with the Fn key for a shortcut any port and jack except the DC IN port the network LAN port the USB ports and the headphones jack the Memory Stick slot the SD memory card slot and the ExpressCard slot ...

Page 38: ...nstant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use t...

Page 39: ...is equipped with an optical disc drive Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out ...

Page 40: ... disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray when placing removing a disc onto from the tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Page 41: ...ombo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your compu...

Page 42: ...supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media recorded in AVC or VC1 formats at high bit rates Region settings are required for some co...

Page 43: ...mputer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some Blu ray Disc content on your computer or the computer may become unstable during Blu ray Disc playback To play c...

Page 44: ...e labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If the region code for your residence area is different from the label you cannot play the disc on your computer ...

Page 45: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc...

Page 46: ...ause it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick slot on your computer can accommodate the following sizes and types of media Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick PRO Duo Memory Stick PRO HG Duo The Memory Stick slot on your computer does not support 8 bit parallel data transfer high speed data transfer For the latest...

Page 47: ... into the slot until it clicks into place Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot You can insert Duo size Memory Stick directly into the Memory ...

Page 48: ...y not be able to remove it from the slot Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor To remove Memory Stick Do not remove Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator light is unlit before removing Memor...

Page 49: ...e media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer to open the Computer window 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The s...

Page 50: ...50 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 51: ... compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly Memory Stick with such copyrighted data...

Page 52: ...data among digital cameras camcorders music players and other audio video devices This slot can only accommodate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual To insert an ExpressCard module 1 Locate the ExpressCard slot 2 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot...

Page 53: ...n your computer is off the Safely Remove Hardware icon is not displayed on the taskbar the hardware you want to unplug is not displayed in the Safely Remove Hardware window 1 Locate the ExpressCard slot 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the hardware you want to unplug and click Stop 4 Follow the on screen instructions for removing the ExpressCard module 5 Push ...

Page 54: ...sfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 55: ...upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 56: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 57: ... is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availa...

Page 58: ...to connect your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 61 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats If your computer is not equipped ...

Page 59: ...nes or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet The following procedure applies to models with a built in modem only 1 Click Start and ...

Page 60: ...ices required for LAN access ask your network administrator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or ...

Page 61: ...ccess point which means that you can communicate with a limited number of computers ad hoc Or you can communicate through an access point which allows you to create a full infrastructure network To use the wireless LAN function Be sure to turn on the WIRELESS switch before starting the wireless LAN function The IEEE 802 11a standard using the 5 GHz band and the IEEE 802 11n draft standard using th...

Page 62: ...networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n draft standard multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Ins...

Page 63: ...h devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communication speed may not be as fast as the one displayed on your computer Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IE...

Page 64: ...ng the various ports on the computer Connecting External Speakers or Headphones page 65 Connecting an External Display page 66 Selecting Display Modes page 72 Using the Multiple Monitors Function page 73 Connecting an External Microphone page 75 Connecting a USB Device page 76 Connecting an i LINK Device page 78 ...

Page 65: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 66: ...66 n N Using Peripheral Devices Connecting an External Display Connecting an External Display Features and options in this section may not be available on your computer ...

Page 67: ...tor to your computer To connect a computer display or a projector 1 Plug the power cord 1 of your external display or the projector into the AC outlet 2 Connect the external display or the projector to the monitor port 2 on the computer with a display cable 3 If necessary connect the headphones jack on the projector and the headphones jack 4 i on the computer with a speaker cable 5 ...

Page 68: ...yright protected content If the external computer display is equipped with an HDMI input port and the computer is equipped with the HDMI output port plug one end of an HDMI cable into the HDMI output port on the computer and the other end into the HDMI input port on the computer display If your computer is equipped with the HDMI output port use an HDMI to DVI D adapter to connect a TFT DVI monitor...

Page 69: ...reen To use the VAIO Presentation Support 1 Press the Muting S1 button to launch the VAIO Presentation Support If the VAIO Presentation Support is not assigned to the button change the button assignment with the VAIO Control Center 2 Select your desired display mode Selecting any display mode other than Normal Display activates the Presentation mode In Presentation mode some functions of the compu...

Page 70: ...HDMI output port you need to change the device for sound output For detailed instructions see How do I change the sound output device page 145 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a dev...

Page 71: ...from the device connected to the HDMI output port you need to change the device for sound output For detailed instructions see How do I change the sound output device page 145 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI input port on the home...

Page 72: ...ector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions with the Fn Key page 32 for more information To select a display mode from the display settings 1 Right click on the desktop and s...

Page 73: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 74: ...re using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your software may not work properly 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Multiple Displays select Extend these displays and then click OK You can set the display...

Page 75: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 76: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 77: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 78: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Page 79: ...1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the contents of Memory Stick in the digital video camcorder via an i LINK connection ...

Page 80: ...hange the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 81 Using Intel VT page 86 Using the VAIO Control Center page 87 Using the VAIO Power Management page 88 Configuring Your Modem page 89 ...

Page 81: ...vided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you can...

Page 82: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Page 83: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Page 84: ...ppears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press ...

Page 85: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Page 86: ... 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in the BIOS setup ...

Page 87: ...ior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Page 88: ...ndicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your desired power plan in the Power Options window Change the ...

Page 89: ...rmation and then click OK The Phone and Modem window appears 5 Select your location on the Dialing Rules tab and click Edit The Edit Location window appears 6 Select your location under Country region 7 Select Tone or Pulse for Dial using Pulse dial may not be supported in some counties or areas 8 Enter an area code if there is one In some countries or regions you do not need to enter an area code...

Page 90: ...module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony Service Center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer may d...

Page 91: ...ry module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and discon...

Page 92: ...ternal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or l...

Page 93: ...hut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 94: ...the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 95: ...le be sure to use the lower slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the compute...

Page 96: ...he amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 97: ...damage Safety Information page 98 Care and Maintenance Information page 102 Handling Your Computer page 103 Handling the LCD Screen page 105 Using the Power Source page 106 Handling the Built in Camera page 107 Handling Discs page 108 Using the Battery Pack page 109 Handling Memory Stick page 110 Handling the Built in Storage Device page 111 ...

Page 98: ...re of the base of the unit will rise during normal operation and over time could result in discomfort or burns Use only specified peripheral equipment and interface cables Power Source Do not place heavy objects on the power cord or this could cause a fire To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planni...

Page 99: ... at the following URLs For customers in USA http www sonystyle com vaio For customers in Canada http www sonystyle ca vaio For customers in Latin American countries or areas http vaio sony latin com Sony disclaims and shall assume no responsibility in case of any losses or damages arising from The use of non genuine Sony battery packs or AC adapters with your VAIO computer The disassembly alterati...

Page 100: ...e to the battery pack If you have not used the battery pack for a considerable amount of time the remaining battery life may become short This is normal and does not indicate a malfunction The battery pack will gradually discharge over time even while not in use Connect the AC adapter to your computer and recharge the battery pack before using the computer again ...

Page 101: ...e potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of ...

Page 102: ...n Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray whic...

Page 103: ...mbient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Do not use cu...

Page 104: ...lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your com...

Page 105: ...ual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the m...

Page 106: ...th other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 107: ...ches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port ...

Page 108: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 109: ...ire longer charging time Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being ful...

Page 110: ...t Memory Stick get wet Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on ...

Page 111: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 112: ...tomers in USA http esupport sony com EN VAIO For customers in Canada http sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO LA For customers in Brazil http esupport sony com BR Features and options in this section may not be available on your computer Computer page 114 System Security page 121 Battery page 122 Built in Camera page 12...

Page 113: ...113 n N Troubleshooting Printing page 139 Microphone page 140 Speakers page 141 Touch Pad page 142 Keyboard page 143 Floppy Disks page 144 Audio Video page 145 Memory Stick page 147 Peripherals page 148 ...

Page 114: ... an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your computer Make s...

Page 115: ...the arrow next to the Shut down button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and l...

Page 116: ... keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug...

Page 117: ...d hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and remove the battery pa...

Page 118: ...rties window display a slower CPU speed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on ...

Page 119: ...ind the nearest center or agent see Finding More about Your VAIO Computer page 5 How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3...

Page 120: ...ter from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recovery is stored To check the volum...

Page 121: ...ted to the Internet to download the updates 1 Click Start and Control Panel 2 Click System and Security 3 Click Action Center 4 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the latest s...

Page 122: ...outlet with the AC adapter it uses AC power even if the battery pack is installed When should I recharge the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack If the battery pack quickly runs out of power af...

Page 123: ...e running on battery power Your computer can enter Hibernate mode while running on battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 29 for information on how you can manually acti...

Page 124: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 102 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames ...

Page 125: ...a images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfuncti...

Page 126: ... the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Select Large icons or Small icons from View by in the upper right corner of the window 3 Click...

Page 127: ... is not connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is...

Page 128: ... View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the po...

Page 129: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporaril...

Page 130: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 128 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Page 131: ...y cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 102 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and select...

Page 132: ... of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 102 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys or the muting S1 button Press the keys or the button once again The volume may have been minimized by the Fn ...

Page 133: ...uter 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible wi...

Page 134: ...ion on how to use the VAIO Update see Updating Your Computer page 30 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could...

Page 135: ...ur computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 21 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 3...

Page 136: ...ftware or playing DVDs as it may cause unsuccessful playback display or unstable system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is enabled it may be activated during DVD playback and prevent the playback from running successfully Some screen savers have been found to even change the display resolution and colors What ...

Page 137: ...tion The video memory of your computer may be insufficient for displaying high resolution videos In such a case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the t...

Page 138: ...See Combinations and Functions with the Fn Key page 32 for more information How do I run Windows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 139: ...er for more information If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Proper...

Page 140: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Page 141: ...ume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 145 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 141 Make sure your speakers are properly conn...

Page 142: ...F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If ...

Page 143: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 144: ...rive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a floppy disk M...

Page 145: ...rtup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you ...

Page 146: ...How do I change the sound output device page 145 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcor...

Page 147: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 49 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 148: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Page 149: ...ation VAIO the VAIO logo MY MEMORY CENTER Backstage Backstage Access VAIO DIGITAL STUDIO LOCATIONFREE HDNA and the HDNA logo are trademarks or registered trademarks of Sony Electronics Inc Intel Centrino Core Celeron Xeon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Win...

Page 150: ...tered trademarks of HDMI Licensing LLC AVCHD is a trademark of Panasonic Corporation and Sony Corporation Dolby is a registered trademark of Dolby Laboratories All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks ...

Page 151: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 152: ... 2009 Sony Corporation n ...

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