Troubleshooting
What should I do if my game software does not work or it keeps crashing?
❑
Check the Web site of the game if there are any patches or updates to download.
❑
Make sure you have installed the latest video driver.
❑
On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the BIOS password?
If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged.
To find the nearest center or agent, see
Sony Support Information
.
Why does it take time before my computer starts?
If the Symantec-Norton Firewall is active, it may take some time before the desktop screen appears due to network security
checkups.