Sony VAIO VGN-FJ3S User Manual Download | Manualshive

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Troubleshooting

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Summary of Contents for VAIO VGN-FJ3S

Page 1: ...N User Guide Personal Computer V G N F J s e r i e s ...

Page 2: ...22 Connecting a Power Source 23 Using the Battery Pack 24 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Pad 33 Using Special function Buttons 34 Using the Built in MOTION EYE Camera 35 Using the Optical Disc Drive 36 Using PC Cards 44 Using the Memory Stick Media 47 Using the Internet 52 Using Wireless LAN WLAN 53 ...

Page 3: ...versal Serial Bus USB Device 79 Connecting a Printer 82 Connecting an i LINK Device 84 Connecting to a Network LAN 86 Customizing Your VAIO Computer 88 Setting the Password 89 Setting Up Your Computer with VAIO Control Center 92 Using the Power Saving Modes 93 Managing Power with VAIO Power Management 98 Setting Up Your Language with Windows XP Professional 100 Configuring Your Modem 103 Upgrading...

Page 4: ...ling Floppy Disks 117 On Handling Discs 118 On Using the Battery Pack 119 On Using Headphones 120 On Handling Memory Stick Media 120 On Handling the Hard Disk 121 Troubleshooting 122 Computer 123 System Security 132 Battery 134 Built in MOTION EYE Camera 136 Internet 139 Networking 141 CDs and DVDs 144 Display 149 Printing 152 Microphone 153 Mouse 154 Speakers 155 ...

Page 5: ...5 n N Touch Pad 156 Keyboard 157 Floppy Disks 158 PC Cards 159 Audio Video 160 Memory Stick Media 161 Peripherals 162 Support Options 163 Sony Support Information 163 e Support 164 Trademarks 166 ...

Page 6: ...ftware or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection technology that is protected by U S patents and ...

Page 7: ...through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amo...

Page 8: ...e collection of everything you need to get the most from your computer The user guides are collected under Documentation which can be shown as follows 1 Click Start point to All Programs and click My Club VAIO 2 Click Documentation 3 Select the guide you want to read You can manually browse to the user guides by going to My Computer VAIO C your C drive Documentation Documentation and opening the f...

Page 9: ...gulations Wireless LAN Regulations Bluetooth Regulations End User Software License Agreement and Sony Support services Non printed Documentation User Guide this manual Contains features of your computer It also includes information about the software programs included with your computer as well as information on solving common problems Specifications The online Specifications describe the hardware...

Page 10: ... Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check ou...

Page 11: ...ntents to view all Windows Help resources including those that are on the Internet To access Help and Support Center click Start and then Help and Support Or go to the Help and Support Center by pressing the Microsoft Windows key and the F1 key Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to www club vaio com to fi...

Page 12: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 13: ...ocation where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure t...

Page 14: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 15 About the Indicator Lights page 22 Connecting a Power Source page 23 Using the Battery Pack page 24 Shutting Down Your Computer Safely page 29 ...

Page 15: ...d Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages The following illustrations may appear different from your model depending on the country or area of your residency ...

Page 16: ...Touch pad page 33 G WLAN Wireless LAN switch page 53 H WLAN Wireless LAN indicator page 22 I Power indicator page 22 J Battery indicator page 22 K Hard disk drive indicator page 22 L Memory Stick PRO Duo media indicator page 22 M Memory Stick PRO Duo media slot page 49 Your computer supports Memory Stick PRO media and Memory Stick Duo media with high speed and high capacity capabilities ...

Page 17: ...17 n N Getting Started A Built in speakers B Num lock indicator page 22 C Caps lock indicator page 22 D Scroll lock indicator page 22 E S1 S2 buttons page 34 F Power button ...

Page 18: ...18 n N Getting Started Back A Battery connector page 24 ...

Page 19: ... 68 B Microphone jack page 78 C AV Out jack page 72 D Hi Speed USB USB 2 0 ports page 79 E Optical disc drive indicator page 22 F Drive eject button page 36 G Manual eject hole page 144 H Security slot I DC IN port page 23 Supports high full low speeds ...

Page 20: ...r vent E Monitor VGA port 1 page 70 F Hi Speed USB USB 2 0 port 1 2 page 79 G PC Card slot page 44 H PC Card release button page 46 1 Disabled when the computer is attached to the optional port replicator 2 Supports high full low speeds Obstructed and unavailable when the computer is attached to the optional port replicator ...

Page 21: ...21 n N Getting Started Bottom A Port replicator connector page 64 B Air vents ...

Page 22: ...is not being used Built in MOTION EYE camera Illuminates while the built in MOTION EYE camera is in use Hard disk Illuminates when data is read from or written to the hard disk Do not enter Standby mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not act...

Page 23: ...power cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional port replicator The shape of the DC In plug varies depending on the AC adapter To disconnect the computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use the computer for a long period of time put th...

Page 24: ...er is not fully charged at the time of purchase Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide the battery into the battery compartment until it clicks into place ...

Page 25: ...o AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this notebook only functions with genuine Sony batteries designed for this model When inserting another kind of battery the battery will not be charged and the notebook will not function ...

Page 26: ...pter to the computer The computer automatically charges the battery the battery indicator light flashes in a double blink pattern as the battery charges When the battery is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery is running out of power Double blinks The battery is charging Off The computer is...

Page 27: ... The battery indicator light is on while you use the battery pack as a power source When the battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices the computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently a...

Page 28: ...d not connected to the AC adapter or if you remove the battery while the computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide and hold the battery release latch 2 and slide the battery away from the computer ...

Page 29: ...low To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ...ng your computer Using the Keyboard page 31 Using the Touch Pad page 33 Using Special function Buttons page 34 Using the Built in MOTION EYE Camera page 35 Using the Optical Disc Drive page 36 Using PC Cards page 44 Using the Memory Stick Media page 47 Using the Internet page 52 Using Wireless LAN WLAN page 53 ...

Page 31: ... switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 volume Adjusts the built in speaker and headphone volume To increase volume press Fn F4 and then M or or keep pressing Fn F4 To decrease volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lightness intensity press Fn F6 and t...

Page 32: ...ic images as it magnifies the screen view by changing the resolution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 H...

Page 33: ... click Help to see the detailed instructions Action Description Point Slide one finger on the touch pad to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger on the touch pad while pressing the left button Scroll...

Page 34: ...the S1 button launches VAIO Help and Support Center and the S2 button toggles among your computer screen an external display and simultaneous output to both You can change these button assignments on the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Control Center See the help file on VAIO Control Center for the...

Page 35: ...Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the MOTION EYE camera respectively Make sure that the camera is activated before using the software The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOT...

Page 36: ... 3 Place a disc in the middle of the tray with the label side facing up and gently push it until the disc clicks into place 4 Close the tray by pushing it in gently Do not remove the optical disc when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any pr...

Page 37: ...DVD R DL CD CD R CD RW DVD most DVD R DVD RW DVD R DVD R DL Double Layer DVD R DL Dual Layer and DVD RW CD R CD RW DVD R DVD RW DVD R DVD R DL Double Layer and DVD RW DVD RW R DL RAM CD CD R CD RW DVD most DVD R DVD RW DVD R DVD R DL Double Layer DVD R DL Dual Layer DVD RW and DVD RAM CD R CD RW DVD R DVD RW DVD R DVD R DL Double Layer DVD RW and DVD RAM DVD RW Supporting DVD R DL CD CD R CD RW DV...

Page 38: ...ial CD format standard or DVD standard in relation to DVD drives USING NON COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc Supports writing data to DVD RW discs compliant with DVD RW version 1 1 1 2 Suppor...

Page 39: ...y resident utility software while writing data to a disc This may cause the computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of the disc Fingerprints and dust on the surface of a disc may cause writing errors Do not switch power modes while using the pre installed software and while using the CD b...

Page 40: ...gion codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc on your computer If you change the DVD region code while the WinDVD software is running rest...

Page 41: ...y an audio CD 1 Insert a disc into the optical disc drive 2 If nothing appears on the desktop then click Start point to All Programs and click to open a CD program such as the SonicStage software If the Audio CD window appears click to select an option ...

Page 42: ...d then click Explore 3 In the Folders panel on the left locate the file s or folder s you want to copy right click the file s or folder s point to Send To and then click the optical disc drive name 4 Close the window 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with the file s or folder s you want to copy listed un...

Page 43: ... to DVDs The DVD writing function is available on selected models only See the online Specifications to find the type of your optical disc drive and then Reading and Writing CDs and DVDs page 37 to find about the supported disc media To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start poin...

Page 44: ...tions may not be compatible with the computer You do not need to shut down the computer before inserting or removing a PC Card To insert a PC Card 1 Insert the PC Card into the PC Card slot with the front label facing up 2 Gently push the PC Card into the slot The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar ...

Page 45: ...he card is inserted the computer may not enter Hibernate power management mode It may enter Standby mode We recommend that you remove the card before the computer enters Hibernate mode Make sure you use the most recent software driver provided by the PC Card manufacturer If an mark appears on the Device Manager tab in the System Properties window remove the software driver and then reinstall it Do...

Page 46: ...move Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click Close 7 Push the PC Card release button so that the release button pops out 8 Push the PC Card release button a second time so ...

Page 47: ...ch Memory Stick media types are compatible with your model and if there are any limitations You can purchase Memory Stick media from the Sony Style website www sonystyle europe com or from your local Sony dealer Detailed information about which VAIO computers are compatible with which Memory Stick media can be found at www vaio link com Your computer has been tested and found compatible with the S...

Page 48: ...from accidental erasure or overwriting Move the tab horizontally or vertically to set or release write protection When the erasure prevention switch is off data can be saved on the Memory Stick media When the erasure prevention switch is on data can be read from but not saved on the Memory Stick media Some versions of Memory Stick media do not have an erasure prevention switch ...

Page 49: ...tion of the computer Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging the computer or the Memory Stick media do not force the Memory Stick media into the slot if it does not insert smoothly Do not insert more than one Memory Stick media into the slot Inserting the media improperly may damage the computer The co...

Page 50: ...nd then My Computer to open the My Computer window 2 Double click the Memory Stick media icon to view the list of data files saved in the Memory Stick media To format a Memory Stick media Use the Memory Stick Formatter software See the help file on the Memory Stick Formatter software for details ...

Page 51: ...computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick PRO Duo media indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 52: ...to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start p...

Page 53: ... can communicate through an access point which allows you to create a full infrastructure network infrastructure In some countries using WLAN products may be restricted by the local regulations e g limited number of channels Therefore before activating the WLAN functionality read the Regulations Guide carefully Channel selection is explained further in this manual see Wireless LAN Channel Selectio...

Page 54: ...o ensure privacy such as password protection end to end encryption virtual private networks and authentication Wireless LAN devices using the IEEE 802 11a standard and the ones using the IEEE 802 11b or g standard cannot communicate because the frequencies are different IEEE 802 11b The standard speed is 11 Mbps or about 30 to 100 times faster than a standard dial up IEEE 802 11a g The standard sp...

Page 55: ...hoc An ad hoc network is a network in which a local network is created only by the wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 56: ...ernet Connections 4 Click Network Connections The Network Connections window appears 5 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 6 Select the Wireless Networks tab 7 Click the Add button The Wireless network properties window appears 8 Enter a network name SSID 2 You can choose a 32 digit alphanumeric name 9 Select Open ...

Page 57: ...ick Close 19 Click OK The computer is ready to communicate with another computer 1 See the online Specifications to see whether your model supports the Bluetooth functionality 2 If you want to communicate between two or more computers you need to configure all these computers in the exact same way This means that you need to enter the same network name and the same network key on all computers as ...

Page 58: ...ppears 4 In the right panel under LAN or High Speed Internet right click Wireless Network Connection 5 Click Properties The Wireless Network Connection Properties window appears 6 On the Wireless Networks tab click Advanced The Advanced window appears 7 Click to select Any available network access point preferred and click Close 8 Click OK 9 Close the Network Connections window 10 Turn off the WIR...

Page 59: ...s an existing wired local network to wireless devices by providing an access point for example the Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range ...

Page 60: ...rt and then Control Panel 4 Click Network and Internet Connections 5 Click Network Connections The Network Connections window appears 6 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 7 Select the network you want to use 8 Enter the network key 9 Click Connect After 30 seconds the connection is established ...

Page 61: ...y the access point see the manual that came with your access point b Without an access point ad hoc If the Wireless connection is initiated by the VAIO computer channel 11 will be selected In France only certain channels are legally allowed when using WLAN outdoors For more information see the Regulations Guide If the Wireless connection is initiated by peer Wireless LAN equipment the Wireless LAN...

Page 62: ...e radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed ...

Page 63: ...plicator page 64 Connecting External Speakers page 68 Connecting an External Display page 69 Selecting Display Modes page 75 Using the Multiple Monitors Function page 76 Connecting an External Microphone page 78 Connecting a Universal Serial Bus USB Device page 79 Connecting a Printer page 82 Connecting an i LINK Device page 84 Connecting to a Network LAN page 86 ...

Page 64: ...d with a port replicator Locating Ports on the Port Replicator The port replicator can be powered only through the AC adapter supplied with the computer Do not unplug the AC adapter from the port replicator and the AC outlet while using the port replicator this may cause data damage or hardware malfunctions The printer port on the port replicator is intended for printer connections only A DC IN po...

Page 65: ...ata be sure to turn off your computer before attaching it to the port replicator 1 Disconnect all peripherals from the computer 2 Plug the power cord 1 into the AC adapter 2 and an AC outlet 3 Plug the cable attached to the AC adapter 2 into the DC IN port 3 on the port replicator 4 4 Open the port replicator connector cover on the bottom of the computer ...

Page 66: ...ctor on the port replicator and push down until it clicks into place 6 Turn on the computer Use the AC adapter supplied with the computer Do not move the computer while attached to the port replicator this may detach the port replicator and cause damage to the port replicator and the computer ...

Page 67: ...Turn off the computer and the connected peripherals 2 Lift the computer away from the port replicator 3 Close the port replicator connector cover on the bottom of the computer It is extremely important to close the port replicator connector cover after disconnecting the computer from the port replicator If the cover is left open dust may get inside and damage the computer To disconnect the port re...

Page 68: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 69: ...ge 70 Connecting a Multimedia Computer Display page 71 Connecting a TV page 72 Connecting a Projector page 74 Connect the power cord after connecting all other cables Connected external displays are used as second screens On Windows systems only you can also use an external display to set up multiple monitors When the computer is attached to the optional port replicator you can only use the VGA po...

Page 70: ...cable 2 not supplied into the monitor VGA port 3 a on the computer or on the port replicator 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the port replicator DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has 24 pins A DVI I connector Digital...

Page 71: ...tional port replicator To connect a multimedia computer display 1 Plug the power cord of the multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the port replicator 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 72: ...puter and the other to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system You need to use an AV cable that has a minijack connector on one end and 3 RCA also called cinch connectors on the other end If your TV does not have RCA connectors but it has a SCART connector you need an RCA to SCART converter If your computer has an S VIDEO port you can use ...

Page 73: ...d use If the display resolution of the computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV The hidden area on your TV can be seen by moving the cursor on the computer If you want to display the full image change the display resolution of the computer to 1024 x 768 pixels or lower ...

Page 74: ...al port replicator To connect a projector 1 Connect the power cord 1 of the projector into an AC outlet 2 Plug the RGB signal cable 2 into the monitor VGA port 3 a on the computer or on the port replicator 3 Plug the audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 75: ...see Using the Multiple Monitors Function page 76 for more information To select a display 1 Right click on the desktop to display the context menu 2 Click the menu item for graphic properties 3 Follow the on screen instructions to change the settings You may not be able to display on your computer screen and the external display or projector at the same time depending on the type of your external ...

Page 76: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to N...

Page 77: ...ings You can also change one of the S button assignments to activate the Multiple Monitors mode with the respective S button To change the S button assignments press and hold any S button to display the window for changing the assignment For details on the S buttons see Using Special function Buttons page 34 Additionally you can set the display colors and resolution for each display and customize ...

Page 78: ...e If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 79: ...e to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on the computer As a result you only need to plug the USB mouse into the USB...

Page 80: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 81: ...omputer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Make sure the floppy disk drive is selected and click OK A message appears stating it is n...

Page 82: ...ing a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the printer power cord into an AC outlet 1 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 into the USB port and the other end to your printer ...

Page 83: ...r using the printer port 1 Plug the printer power cord 1 into an AC outlet 2 Plug the printer cable 2 supplied with your printer into the printer port 3 on the optional port replicator Before connecting the printer turn off the computer and the printer and unplug the AC adapter and the power cord ...

Page 84: ...INK cables compatible with the computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end VMC IL4408 Series a 0 8 meter cable with a 4 pin connector at each end The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed The ...

Page 85: ...into the DV In Out ports 3 on the digital video camcorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connecti...

Page 86: ... the network Ethernet port on the computer or the optional port replicator and the other end to your network For detailed settings and devices needed to connect to the network see your network administrator The computer can be connected to the network with the default settings When the computer is attached to the optional port replicator you can only use the network Ethernet port on the port repli...

Page 87: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 88: ...hings you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 89 Setting Up Your Computer with VAIO Control Center page 92 Using the Power Saving Modes page 93 Managing Power with VAIO Power Management page 98 Setting Up Your Language with Windows XP Professional page 100 Configuring Your Modem page 103 ...

Page 89: ...rd Use one of the BIOS functions to set the password Once you have set the password you will have to enter the password after the VAIO logo appears to start your computer The power on password will allow you to protect your computer from unauthorized access ...

Page 90: ...nd press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The followin...

Page 91: ...y to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key When confirmation to save the changes is prompted press the Ent...

Page 92: ...ick Start point to All Programs and click VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open ...

Page 93: ...ower you should be aware that the computer automatically enters Hibernate mode when the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery Using Normal Mode This is the normal state of the...

Page 94: ...e computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode You can use VAIO Control Center to configure the computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery See Setting Up Your Computer with VAIO Control Center page 92 If the ...

Page 95: ...o change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Change the System Standby settings ...

Page 96: ...t is off in this mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively 1 Click Start and then Turn Off Computer 2 Click Hibernate To return to Normal mode Turn on the computer by pressing the power button The computer returns to its previous state If you press the power button for more than four seconds the compute...

Page 97: ...n Standby mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode You can use VAIO Control Center to configure the computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery See Setting Up Your Com...

Page 98: ...re Activating VAIO Power Management When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power If you double click this icon the window appears showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 ...

Page 99: ...r scheme 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the tab for power scheme settings 5 Select a power scheme from the drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears on the tab 7 If necessary you can change the items in the list f...

Page 100: ...rench German Japanese Dutch Italian Spanish Czech Finnish Greek Portuguese and Swedish It is important that you select the correct keyboard settings during the Windows Setup To select the correct keyboard settings during Windows Setup 1 At first boot click Next then Next again in the Windows XP Setup Wizard window The Select Your System Settings window appears 2 Fill in these three questions I liv...

Page 101: ...on Unicode programs drop down menu 5 To change the language of the Windows menus windows and online help files provided by Microsoft Windows select the Languages tab of the Regional and Language Options window Non Microsoft Windows applications stay in English even if you change these settings 6 Select your language from the drop down list 7 Click Apply to apply the changes You are prompted to log...

Page 102: ...ons window click the Details button The Text Services and Input Languages window appears 4 In the Settings tab of the Text Services and Input Languages window select your keyboard from the Default input language drop down menu 5 If your keyboard is not available click the Add button The Add Input Language window appears 6 Select the input language and keyboard from the drop down menu 7 Click the O...

Page 103: ...dow appears If you do not see the Phone and Modem Options window click Switch to Classic View on the left side 4 Select your location on the Dialing Rules tab 5 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 6 Check the country region settings and make sure it matches the pla...

Page 104: ...104 n N Customizing Your VAIO Computer 9 Click Apply OK Your modem is configured Before applying new country settings please make sure your phone cable is disconnected from your computer ...

Page 105: ...our guarantee due to mishandling we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory panel For the type of module and amount of memory installed on your model refer to the online Specifications Contact VAIO Link if you need assistance ...

Page 106: ...dule ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off the computer and disconnect the system from its power source that is battery or AC adapter and from any telecommunication links ne...

Page 107: ... to the computer and any repair costs will not be covered by the warranty Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To ...

Page 108: ...ct all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 109: ...ve the memory module Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 110: ...ntil it clicks into place Do not touch any other components on the motherboard Make sure to insert the memory module edge with a notch into the memory module slot 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery and turn on the computer ...

Page 111: ...nt to All Programs and click VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole procedure and restart the computer ...

Page 112: ...andling the LCD Screen page 113 On Using the Power Source page 114 On Handling Your Computer page 115 On Using the Built in MOTION EYE Camera page 117 On Handling Floppy Disks page 117 On Handling Discs page 118 On Using the Battery Pack page 119 On Using Headphones page 120 On Handling Memory Stick Media page 120 On Handling the Hard Disk page 121 ...

Page 113: ...dual image may appear on the LCD screen if the same image is displayed for a lengthy period of time The residual image disappears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or b...

Page 114: ...d by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug the computer from the AC outlet if you are planning to not use the computer for a long time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use the AC ...

Page 115: ...r air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near the computer The electromagnetic field of the computer may cause a malfunction Provide adequate air circulation to prevent internal heat fro...

Page 116: ...warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning the computer To avoid losing data if the computer is damaged back up your data regularly ...

Page 117: ...f the built in MOTION EYE camera with a blower brush or a soft brush If the lens is extremely dirty wipe it off with a soft dry cloth Do not rub the plate as it is force sensitive On Handling Floppy Disks Do not open the shutter manually or touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other sources of heat Keep the floppy ...

Page 118: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 119: ... battery will not be charged and the notebook will not function While the battery is in use or being charged the battery pack heats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for...

Page 120: ...r discontinue use On Handling Memory Stick Media Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the Memory Stick media connector with your finger or metallic objects Use only the adhesive label supplied with the Memory Stick media as a label Do not bend drop or apply strong shock to the Memory Stick media Do not disassemble or modify Memor...

Page 121: ...ould be careful when handling the computer To avoid damaging your hard disk Do not subject the computer to sudden movements Keep the computer away from magnets Do not place the computer in a location subject to mechanical vibration or in an unstable position Do not move the computer while the power is on Do not turn off the power or restart the computer while reading or writing data to disk Do not...

Page 122: ...acting VAIO Link Computer page 123 System Security page 132 Battery page 134 Built in MOTION EYE Camera page 136 Internet page 139 Networking page 141 CDs and DVDs page 144 Display page 149 Printing page 152 Microphone page 153 Mouse page 154 Speakers page 155 Touch Pad page 156 Keyboard page 157 Floppy Disks page 158 PC Cards page 159 Audio Video page 160 Memory Stick Media page 161 Peripherals p...

Page 123: ...e it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery Wait three to five minutes Reattach the AC adapter and reinstall the battery and press the power button to turn on your computer Condensation may cause your computer t...

Page 124: ... Enter key 3 Press the m key to select System Time and then set the time hour minute second Press the Enter key 4 Press the key to select the Exit tab and then press the F9 key The message Load default configuration now appears 5 Select Yes and press the Enter key 6 Select Exit Save Changes or Exit Setup and press the Enter key The message Save configuration changes and exit now appears 7 Select Y...

Page 125: ...1 Press the power button for more than four seconds to check that the power indicator goes out Then turn on your computer again 2 If your computer screen still stays blank unplug the AC adapter remove the battery and leave the computer for about a minute Then plug in the AC adapter install the battery and turn on the computer again ...

Page 126: ...dow appears click Turn Off from the Shut Down menu When the Windows Security window appears click Shut Down If your computer still does not turn off press and hold the power button or slide and hold the power switch until the computer turns off If your computer stops responding while playing a CD or DVD press the Ctrl Alt Delete keys simultaneously You can turn off the computer from Windows Task M...

Page 127: ... from the Shut Down menu to restart the computer 4 If this procedure does not work press and hold the power button or slide and hold the power switch until the computer turns off What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the...

Page 128: ...forming the above it means the installed battery pack is not compatible Remove the battery pack and contact VAIO Link Why is the sound of my computer s fan so loud Your computer s fan may be running at a high speed to cool the CPU By lowering the CPU speed you also lower the speed and noise level of the computer s fan You can use the power schemes to lower the CPU speed To lower the CPU speed usin...

Page 129: ...he power indicator goes off Wait for 10 or 15 seconds then restart your computer and enter the correct password When entering the password check that the Num lock indicator and Caps lock indicator are off If any are lit press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password What should I do if my game software does not work or it keeps crashing Check the w...

Page 130: ... turn off action has passed The originally selected VAIO s screen saver disables the timer setting which you can select using the Windows power options for your computer screen to turn off Change the originally selected VAIO s screen saver What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you ...

Page 131: ...the or key to select Exit select Exit Save Changes or Exit Setup and then press the Enter key The message Save configuration changes and exit now appears 6 Select Yes and press the Enter key Your computer restarts and you will hear the startup sound at the specified volume level You can also show hide the VAIO animation logo at startup On the screen that is displayed after step 2 above select VAIO...

Page 132: ...perating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Click the Automatic Updates icon on the ...

Page 133: ... Security icon on the taskbar If you have not previously registered the antivirus software a series of information wizards appears 1 Follow the on screen instructions to complete each wizard 2 Double click the Norton Internet Security icon again The Norton Internet Security window appears If you have previously registered this antivirus software the Norton Internet Security window automatically ap...

Page 134: ...uld I recharge the battery When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery for a long time When should I replace the battery If the battery power is still low after charging it the battery may be reaching the end of its life and should be replaced Should I be concerned that the installed battery is warm No it is norm...

Page 135: ...em from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 96 for information on how you can manually activate Hibernate mode Why doesn t my computer enter Hibernate mode You may first need to enable Hibernate mode Follow these steps 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Pro...

Page 136: ...s not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the front mirror plate over the lens is dirty you cannot take a clear shot Clean the lens See On Using the Built in MOTION EYE Camera page 117 Why...

Page 137: ... mismatch between lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the screen brightness In some software applications you can set an appropriate value to Flickness one of the camera properties to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video input may be sus...

Page 138: ...mance and Maintenance icon 3 Click the System icon 4 Click Device Manager on the Hardware tab 5 Double click Imaging devices 6 Right click Sony Visual Communication Camera VGP VCC1 and click Update Driver What should I do if my computer becomes unstable when it enters Standby or Hibernate mode while the built in MOTION EYE camera is in use Do not place your computer into Standby or Hibernate mode ...

Page 139: ...elephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your phone line Follow these steps to check the settings 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 On the Mod...

Page 140: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 141: ... the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on your computer Make sure power to the access point is on Follow these steps to check the settings 1 Click Start and then Control Panel 2 Click Network and Internet Connections 3 Click Network Connections 4 Right click Wireless Network Connection 5 Click Properties 6 Click the Wireless Networks tab 7 Click View Wirel...

Page 142: ... data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily overloaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your acces...

Page 143: ... using a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with built in wireless LAN may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on...

Page 144: ...or damage If the disc is dirty see On Handling Discs page 118 for instructions on how to clean it What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and then My Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above options work insert ...

Page 145: ...If you are playing a CD or DVD and cannot hear sound do any of the following Double click the Volume icon on the taskbar and click to cancel the Master Volume Mute All and Wave Mute check boxes Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and your computer Make sure the CD audio fea...

Page 146: ...ke sure an adhesive label is not affixed to the CD or DVD Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your com...

Page 147: ...amage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your computer s built in DVD recorder Note the possibility that some brands of DVD recordable media do not work The preinstalled software does not support copying DVD movies Macrovision or a similar video protection technology prev...

Page 148: ...l disc drive icon and select Properties 3 Click the Recording tab 4 Click to cancel the Enable CD recording on this drive check box 5 Click OK Canceling the Enable CD recording on this drive check box disables writing data to CD R and CD RW discs To write data to such discs make sure to select this check box You cannot add data to DVD RAM discs with data already written by the Roxio DigitalMedia s...

Page 149: ...using battery power make sure the battery is installed properly and is charged See Using the Battery Pack page 24 for more information If the display mode is set to external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 31 for more information Why can t I view the whole screen image of a DVD video on my TV screen The screen resolution may not be properly set It i...

Page 150: ...o reduce the size and to the right to increase the size of the screen resolution How do I switch the display output from my computer screen to TV Press the Fn F7 keys to view the image either on your computer screen or on your TV See Combinations and Functions with the Fn Key page 31 for more information Why doesn t my computer screen display a video If the external display is selected for the dis...

Page 151: ... Click Performance and Maintenance 3 Click Power Options 4 Select the tab for power scheme settings 5 Select the desired power scheme from the drop down list 6 On the VAIO Power Management tab select No change for LCD Brightness 7 Click OK The preference for the LCD brightness adjusted with the Fn F5 F6 keys is saved and the brightness of your computer screen remains unchanged regardless of operat...

Page 152: ...andby or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click the printer icon and select Properties 5 Click the Ports tab 6 Click to cancel the En...

Page 153: ...bleshooting Microphone What should I do if my microphone does not work If you are using an external microphone make sure the microphone is turned on and is properly plugged into the Microphone jack on your computer ...

Page 154: ...use is not installed If you are playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart your computer If you still cannot use the pointer do any of the following Press the Ctrl Alt Delete keys simultaneously In the Windows Task Manager window select Restart from the Shut Down menu to restart your computer Press and hold the power button When your computer turns of...

Page 155: ...ower make sure the battery is installed properly and is charged If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information What should I do if I cannot hear sound from my speakers If your computer is using battery power make sure the battery is properly installed and is charged If you are using a p...

Page 156: ...e is not installed You may have disabled the touch pad without connecting a mouse to your computer See Using the Touch Pad page 33 How do I change the left and right button assignments If your computer is interpreting a single click as a double click you may want to change the button assignments Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Mou...

Page 157: ...change the keyboard configuration follow these steps 1 Click Start and then Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is of...

Page 158: ...e LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start Turn Off Computer and then Restart What should I do if I cannot write data to a floppy d...

Page 159: ...ot using a Sony PC Card Why doesn t my computer recognize attached devices For some PC Cards if you alternate between normal power operation and the Standby or Hibernate modes while the card is inserted into the PC Card slot your computer may not recognize the PC Card or the connected device Restart the computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inser...

Page 160: ...ark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connectio...

Page 161: ...ng the Memory Stick Formatter software preinstalled on your computer For instructions about formatting a Memory Stick media see the help file on the Memory Stick Formatter software Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media Using recorded music requires permission of the c...

Page 162: ...Try using a different USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a de...

Page 163: ... have any problem with the computer you can access the VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by t...

Page 164: ...O Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e Sup...

Page 165: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 166: ...s a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Adobe Adobe Acrobat Elements Adobe Acrobat Professional Adobe Reader Adobe Premiere Elements and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2005 AntiSpyware Edition Norton Password Manager 2004 and Norton Ghost 10 Try Buy are trademarks or registered trad...

Page 167: ...ademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the online Specifications to see what software is available for your model ...

Page 168: ... 2006 Sony Corporation n ...

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