Sony VAIO VGN-FJ1SR User Manual Download

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before contacting VAIO-Link.

❑

Troubleshooting the optical disc drive

(page 114)

❑

Troubleshooting PC Cards

(page 117)

❑

Troubleshooting the modem

(page 118)

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Troubleshooting Wireless LAN

(page 120)

❑

Troubleshooting Power Management

(page 123)

❑

Troubleshooting External Displays

(page 124)

❑

Troubleshooting Sound (Speaker)

(page 126)

❑

Troubleshooting Sound (Microphone)

(page 127)

❑

Troubleshooting Floppy Disks

(page 128)

❑

Troubleshooting Printers

(page 129)

❑

Troubleshooting i.LINK Devices

(page 131)

❑

Troubleshooting the Built-in MOTION EYE Camera

(page 132)

Summary of Contents for VAIO VGN-FJ1SR

Page 1: ...N User Guide Personal Computer V G N F J s e r i e s ...

Page 2: ...20 Connecting a Power Source 21 Using the Battery Pack 22 Shutting Down Your Computer Safely 26 Using Your VAIO Computer 27 Using the Keyboard 28 Using the Touch Pad 30 Using Special function Buttons 31 Using the Built in MOTION EYE Camera 32 Using the Optical Disc Drive 33 Using PC Cards 41 Using the Memory Stick Media 44 Using the Internet 48 Using Wireless LAN WLAN 49 ...

Page 3: ...inter 78 Connecting an i LINK Device 80 Connecting to a Network LAN 82 Customizing Your VAIO Computer 84 Setting the Password 85 Setting Up Your Computer with VAIO Control Center 88 Using the Power Saving Modes 89 Managing Power with VAIO Power Management 94 Upgrading Your VAIO Computer 96 Adding and Removing Memory 97 Precautions 103 On Handling the LCD Screen 104 On Using the Power Source 105 On...

Page 4: ...17 Troubleshooting the modem 118 Troubleshooting Wireless LAN 120 Troubleshooting Power Management 123 Troubleshooting External Displays 124 Troubleshooting Sound Speaker 126 Troubleshooting Sound Microphone 127 Troubleshooting Floppy Disks 128 Troubleshooting Printers 129 Troubleshooting i LINK Devices 131 Troubleshooting the Built in MOTION EYE Camera 132 Support Options 135 Sony Support Informa...

Page 5: ...ftware or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection technology that is protected by U S patents and ...

Page 6: ...through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amo...

Page 7: ...to read You can manually browse to the user guides by going to My Computer VAIO C your C drive Documentation Documentation and opening the folder for your language You may have a separate disc for the documentation of bundled accessories Printed Documentation A Setting Up Poster Describes the process from unpacking to starting up your VAIO Specifications Guide Contains a table of specifications an...

Page 8: ...lp and Support Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this ico...

Page 9: ...ts to view all Windows Help resources including those that are on the Internet To access Help and Support Center click Start and then Help and Support Or go to the Help and Support Center by pressing the Microsoft Windows key and the F1 key Further Sources Consult the Online Help files of the software you are using for detailed information on features and troubleshooting Go to www club vaio com to...

Page 10: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 11: ...ocation where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure t...

Page 12: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 13 About the Indicator Lights page 20 Connecting a Power Source page 21 Using the Battery Pack page 22 Shutting Down Your Computer Safely page 26 ...

Page 13: ...d Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages The following illustrations may appear different from your model depending on the country or area of your residency ...

Page 14: ...rd page 28 F Touch pad page 30 G WLAN Wireless LAN switch page 49 H WLAN Wireless LAN indicator page 20 I Power indicator page 20 J Battery indicator page 20 K Hard disk drive indicator page 20 L Memory Stick media indicator page 20 M Memory Stick media slot page 44 Your computer supports Memory Stick Duo media and Memory Stick Pro high speed and high capacity capabilities ...

Page 15: ...15 n N Getting Started A Speakers B Num lock indicator page 20 C Caps lock indicator page 20 D Scroll lock indicator page 20 E S1 S2 buttons page 31 F Power button ...

Page 16: ...16 n N Getting Started Back A Battery connector page 22 ...

Page 17: ... 64 B Microphone jack page 74 C AV Out jack page 68 D Hi Speed USB USB 2 0 ports page 75 E Optical disc drive indicator page 20 F Drive eject button page 33 G Manual eject hole page 114 H Security slot I DC In port page 21 Supports high full low speeds ...

Page 18: ...Air vent E Monitor VGA port 1 page 66 F Hi Speed USB USB 2 0 port 2 page 75 G PC Card slot page 41 H PC Card eject button page 43 1 Disabled when the computer is attached to the optional port replicator 2 Supports high full low speeds Obstructed and unavailable when the computer is attached to the optional port replicator ...

Page 19: ...19 n N Getting Started Bottom A Port replicator connector page 60 B Air vents ...

Page 20: ...c is not being used Built in MOTION EYE camera Illuminates while the built in MOTION EYE camera is in use Hard disk Illuminates when data is read from or written to the hard disk Do not enter Standby mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not a...

Page 21: ... cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC In port 4 on the computer or on the optional port replicator The shape of the DC In plug varies depending on the AC adapter To disconnect the computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use the computer for a long period of time put the com...

Page 22: ...y pack 1 Turn off the computer and close the LCD screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide the battery into the battery compartment until it clicks into place 4 Slide the lock switch 1 to the LOCK position to secure the battery on the computer When the computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet ...

Page 23: ...pter to the computer The computer automatically charges the battery the battery indicator light flashes in a double blink pattern as the battery charges When the battery is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery is running out of power Double blinks The battery is charging Off The computer is...

Page 24: ... The battery indicator light is on while you use the battery pack as a power source When the battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices the computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently a...

Page 25: ...is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide and hold the release latch 2 and slide the battery away from the computer ...

Page 26: ...ny peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off See the printed Troubleshooting Guide if you have problems shutting down the computer ...

Page 27: ...ter safely and confidently Read on to get the most out of using your computer Using the Keyboard page 28 Using the Touch Pad page 30 Using Special function Buttons page 31 Using the Built in MOTION EYE Camera page 32 Using the Optical Disc Drive page 33 Using PC Cards page 41 Using the Memory Stick Media page 44 Using the Internet page 48 Using Wireless LAN WLAN page 49 ...

Page 28: ... Windows is launched Combinations Feature Functions Fn F2 muting Turns on and off the built in speakers and the headphones Fn 2 F3 F4 volume Adjusts the built in speaker and headphone volume To increase volume press Fn F4 and then M or or keep pressing Fn F4 To decrease volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the brightness of the LCD To increa...

Page 29: ... with graphic images as it magnifies the screen view by changing the resolution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When the LCD screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F1...

Page 30: ... an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touch pad to scroll vertically Move your finger along the bottom to scroll horizontally the scroll f...

Page 31: ... function button Functions S1 S2 buttons By default the S1 button turns the volume on and off and the S2 button toggles the display output between the LCD and external device You can change these button assignments on the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Control Center ...

Page 32: ... that launching or exiting your interactive communication software does not activate or deactivate the MOTION EYE camera respectively Make sure that the camera is activated before using the software The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camer...

Page 33: ...ter is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing up and gently push until the disc clicks into place ...

Page 34: ...sc when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled CD DVD program See the printed Troubleshooting Guide if you have problems using discs ...

Page 35: ...h a VAIO computer be sure to read the notices on the disc packaging carefully to check both playback and recording compatibility with your computer s optical disc drives Sony does NOT guarantee the compatibility of VAIO CD drives with discs that not compliant with the official CD format standard or DVD standard in relation to DVD drives USING NON COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO...

Page 36: ... not strike or shake the computer while writing data onto a disc Deactivate the screen saver and exit anti virus software before writing data onto a disc Do not use memory resident utility software while writing data to a disc This may cause the computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of ...

Page 37: ... a DVD Region codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc on this player If you change the DVD region code while the WinDVD software is runni...

Page 38: ...sert the disc into the optical disc drive 2 If nothing appears on the desktop once you insert an audio CD disc then click Start point to All Programs and click to open a CD program such as the SonicStage software If the Audio CD window appears click to select an option ...

Page 39: ...ile s or folder s you want to copy and either Right click the file s or folder s point to Send To and click the optical disc drive name Drag the file s or folder s onto the optical disc drive icon in the Files Stored on This Computer panel 4 Close Windows Explorer 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with t...

Page 40: ...ons on how to use a program see the help guide included with the DVD software program Copying Files to DVDs To copy files to a DVD R or DVD RW 1 Connect the AC adapter to the computer 2 Insert the disc into the optical disc drive 3 Click Start and point to All Programs 4 Select a DVD software program you want to use from the submenu For instructions on how to use a program see the help guide inclu...

Page 41: ...eir functions may not be compatible with the computer You do not need to shut down the computer before inserting or removing a PC Card To insert a PC Card 1 Hold the PC Card with the front label facing up 2 Gently push the PC Card into the PC Card slot The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar ...

Page 42: ...card is inserted the computer may not enter Hibernate power management mode It may enter Standby mode We recommend that you remove the card before the computer enters Hibernate mode Make sure you use the most recent software driver provided by the PC Card manufacturer If an mark appears on the Device Manager tab in the System Properties window remove the software driver and then reinstall it Do no...

Page 43: ...ardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click OK 7 Click Close 8 Push the PC Card release button so that the release button pops out 9 Push the PC Card release button a second tim...

Page 44: ...k media from the Sony Style website www sonystyle europe com or from your local Sony dealer Detailed information about which VAIO computers are compatible with which Memory Stick media can be found at www vaio link com Write protecting a Memory Stick Media Some versions of Memory Stick media are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwrit...

Page 45: ...k media into the slot until it clicks in place The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local drive under the appropriate letter depending on the configuration of the computer Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging the computer or the ...

Page 46: ...edia visit the Memory Stick web site at http www memorystick com en To view the contents of the Memory Stick media 1 Click Start and then My Computer to open the My Computer window 2 Double click the Memory Stick media icon to view the list of data files saved in the Memory Stick media To format a Memory Stick media Use the Memory Stick Formatter software See the help file on the Memory Stick Form...

Page 47: ...ia in toward the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick media indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Sti...

Page 48: ...operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start point to Al...

Page 49: ...u can communicate through an Access Point which allows you to create a full infrastructure network infrastructure In some countries using WLAN products may be restricted by the local regulations e g limited number of channels Therefore before activating the WLAN functionality read the Regulations Guide carefully Channel selection is explained further in this manual see Wireless LAN Channel Selecti...

Page 50: ...s to ensure privacy such as password protection end to end encryption virtual private networks and authentication Wireless LAN devices using the IEEE802 11a standard and the ones using the IEEE802 11b or g standard cannot communicate because the frequencies are different IEEE802 11b The standard speed is 11 Mbps or about 30 to 100 times faster than a standard dial up IEEE802 11a g The standard spe...

Page 51: ...hoc An ad hoc network is a network in which a local network is created only by the wireless devices themselves with no other central controller or Access Point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 52: ...ears 5 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 6 Select the Wireless Networks tab 7 Click the Add button The Wireless network properties window appears 8 Enter a Network name SSID 2 You can choose a 32 digit alphanumeric name 9 Select Open from the Network Authentication drop down box 10 Select WEP from the Data Encryp...

Page 53: ... See the printed Specifications Guide to see whether your model supports the Bluetooth functionality 2 If you want to communicate between two or more computers you need to configure all these computers the exact same way This means that you need to enter the same Network name and the same Network key on all computers as on the first computer you configure 3 Hexadecimal A number representation usin...

Page 54: ... right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection Status window appears 5 Click Properties The Wireless Network Connection Properties window appears 6 On the Wireless Networks tab click Advanced The Advanced window appears 7 Click to select Any available network access point preferred and click Close 8 Click OK 9 Click Close 10 T...

Page 55: ...s an existing wired local network to wireless devices by providing an Access Point for example the Sony Access Point The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The Access Point coordinates transmission and reception from multiple wireless devices within a specific range ...

Page 56: ...ctions 4 Click Network Connections The Network Connections window appears 5 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 6 Select the network you want to use 7 Enter the Network Key 8 Click Connect After 30 seconds the connection is established See the printed Specifications Guide to see whether your mod...

Page 57: ...be used by the Access Point see the access point manual b Without an Access Point ad hoc If the Wireless connection is initiated by the VAIO computer channel 11 will be selected In France only certain channels are legally allowed when using WLAN outdoors For more information see the Regulations Guide If the Wireless connection is initiated by a peer Wireless LAN equipment the Wireless LAN communic...

Page 58: ...the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Deploying IEEE802 11b and IEEE802 11g products on the same wireless network may reduce the communication speed ...

Page 59: ...plicator page 60 Connecting External Speakers page 64 Connecting an External Display page 65 Selecting Display Modes page 71 Using the Multiple Monitors Function page 72 Connecting an External Microphone page 74 Connecting a Universal Serial Bus USB Device page 75 Connecting a Printer page 78 Connecting an i LINK Device page 80 Connecting to a Network LAN page 82 ...

Page 60: ...plied with a port replicator Locating Ports on the Port Replicator The port replicator can be powered only through the AC adapter supplied with the computer Do not unplug the AC adapter from the port replicator and the AC outlet while using the port replicator this may cause data damage or hardware malfunctions The printer port on the port replicator is intended for printer connections only A DC I...

Page 61: ...ach your computer to the port replicator 1 Disconnect all peripherals from the computer 2 Plug the power cord 1 into the AC adapter 2 and an AC outlet 3 Plug the cable attached to the AC adapter 2 into the DC In port 3 on the port replicator 4 4 Open the port replicator connector cover ...

Page 62: ...ctor on the port replicator and push down until it clicks into place 6 Turn on the computer Use the AC adapter supplied with the computer Do not move the computer while attached to the port replicator this may detach the port replicator and cause damage to the port replicator and the computer ...

Page 63: ...Turn off the computer and the connected peripherals 2 Lift the computer away from the port replicator 3 Close the port replicator connector cover on the bottom of the computer It is extremely important to close the port replicator connector cover after disconnecting the computer from the port replicator If the cover is left open dust may get inside and damage the computer To disconnect the port re...

Page 64: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 65: ...ge 66 Connecting a Multimedia Computer Display page 67 Connecting a TV page 68 Connecting a Projector page 70 Connect the power cord after connecting all other cables Connected external displays are used as second screens On Windows systems only you can also use an external display to set up multiple monitors When the computer is attached to the optional port replicator you can only use the VGA po...

Page 66: ...cable 2 not supplied into the monitor VGA port 3 a on the computer or on the port replicator 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the port replicator DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has 24 pins A DVI I connector Digital...

Page 67: ...tional port replicator To connect a multimedia computer display 1 Plug the power cord of the multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the port replicator 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 68: ...puter and the other to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system You need to use an AV cable that has a minijack connector on one end and 3 RCA also called cinch connectors on the other end If your TV does not have RCA connectors but it has a Scart connector you need an RCA to Scart converter If your computer has an S VIDEO port you can use ...

Page 69: ... use If the display resolution of the computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV The hidden area on your TV can be seen by moving the cursor on the computer If you want to display the full image change the display resolution of the computer to 1024 x 768 pixels or lower ...

Page 70: ...al port replicator To connect a projector 1 Connect the power cord 1 of the projector into an AC outlet 2 Plug the RGB signal cable 2 into the monitor VGA port 3 a on the computer or on the port replicator 3 Plug the audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 71: ...me time see Using the Multiple Monitors Function page 72 for more information To select a display 1 Right click on the desktop to display the context menu 2 Click Graphic Properties 3 Select a display from the Display Devices menu 4 Click OK You may not be able to display on the computer s LCD and the external display or projector at the same time depending on the type of your external display or ...

Page 72: ... drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 73: ...own lists under Multiple Display 4 Click OK If the Monitor Settings window appears click OK You can also change one of the S button assignments to activate the Multiple Monitors mode with the respective S button To change the S button assignments press and hold any S button to display the window for changing the assignment For details on the S buttons see Using Special function Buttons page 31 Add...

Page 74: ...e If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 75: ...e to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on the computer As a result you only need to plug the USB mouse into the USB...

Page 76: ...and connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port you prefer to use 2 Plug the USB floppy disk drive cable into the USB port Your USB floppy disk drive is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 77: ...USB cable directly from the computer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Make sure the floppy disk drive is selected and click OK A me...

Page 78: ...ing a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the printer power cord into an AC outlet 1 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 into the USB port and the other end to your printer ...

Page 79: ...r using the printer port 1 Plug the printer power cord 1 into an AC outlet 2 Plug the printer cable 2 supplied with your printer into the printer port 3 on the optional port replicator Before connecting the printer turn off the computer and the printer and unplug the AC adapter and the power cord ...

Page 80: ...device i LINK cables compatible with the computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end VMC IL4408 Series a 0 8 meter cable with a 4 pin connector at each end The optional i LINK cables may not be available depending on your country or region An i LINK connection with other compatible devices is not fully guaranteed The i LIN...

Page 81: ...o the DV In Out ports 3 on the digital video camera recorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camera recorder shown here is an example your digital video camera recorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an ...

Page 82: ... the Network Ethernet port on the computer or the optional port replicator and the other end to your network For detailed settings and devices needed to connect to the network see your network administrator The computer can be connected to the network with the default settings When the computer is attached to the optional port replicator you can only use the Network Ethernet port on the port repli...

Page 83: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 84: ... of your computer Among other things you will learn how to prepare your modem for use how to use and customize the look of your Sony software and utilities etc Setting the Password page 85 Setting Up Your Computer with VAIO Control Center page 88 Using the Power Saving Modes page 89 Managing Power with VAIO Power Management page 94 ...

Page 85: ...rd Use one of the BIOS functions to set the password Once you have set the password you will have to enter the password after the VAIO logo appears to start your computer The power on password will allow you to protect your computer from unauthorized access ...

Page 86: ... If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Use the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long The following is to configure the...

Page 87: ...ter Password 4 Use the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Use the or key to select Exit and...

Page 88: ...ick Start point to All Programs and click VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open ...

Page 89: ...ry power you should be aware that the computer automatically enters Hibernate mode when the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery Using Normal Mode This is the normal state of...

Page 90: ...The computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode You can use VAIO Control Center to configure the computer to return to Normal mode when you open the LCD screen lid This power resuming setting will be lost if you remove both the AC adapter and the battery See Setting Up Your Computer with VAIO Control Center page 88 If the b...

Page 91: ...o change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Change the System Standby settings ...

Page 92: ... is off in this mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively 1 Click Start and then Turn Off Computer 2 Click Hibernate To return to Normal mode Turn on the computer by pressing the power button The computer returns to its previous state If you press the power button for more than four seconds the computer...

Page 93: ...e than Standby mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode You can use VAIO Control Center to configure the computer to return to Normal mode when you open the LCD screen lid This power resuming setting will be lost if you remove both the AC adapter and the battery See Setting Up Your C...

Page 94: ...ctivating VAIO Power Management When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power If you double click this icon the Power Meter window appears showing you the power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Ma...

Page 95: ...nce and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Select a power scheme from the Power schemes drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears to the right of Power Scheme 7 If necessary you can change the items in the list for example the brightness of the LCD 8 Cli...

Page 96: ...guarantee due to mishandling we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory panel For the type of module and amount of memory installed on your model refer to the printed Specifications Guide Contact VAIO Link if you need assistance...

Page 97: ...dule ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off the computer and disconnect the system from its power source that is battery or AC adapter and from any telecommunication links ne...

Page 98: ... to the computer and any repair costs will not be covered by the warranty Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To ...

Page 99: ...le 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery 3 Wait until the computer cools down 4 Unscrew the screw at the bottom of the computer 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 100: ...Your VAIO Computer 6 Remove the memory module Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 ...

Page 101: ... it in until it clicks into place Do not touch any other components on the motherboard Make sure to insert the memory module edge with a notch into the memory module slot 8 Close the module cover and then tighten the screws on the bottom of the computer 9 Reinsert the battery and turn on the computer ...

Page 102: ...nt to All Programs and click VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole procedure and restart the computer ...

Page 103: ...andling the LCD Screen page 104 On Using the Power Source page 105 On Handling Your Computer page 106 On Using the Built in MOTION EYE Camera page 108 On Handling Floppy Disks page 108 On Handling Discs page 109 On Using the Battery Pack page 110 On Using Headphones page 111 On Handling Memory Stick Media page 111 On Handling the Hard Disk page 112 ...

Page 104: ...al image may appear on the screen if the same image is displayed for a lengthy period of time The residual image disappears in a while You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction The LCD is manufactured using high precision technology You may however see tiny black points and or bright points red ...

Page 105: ...aused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug the computer from the AC outlet if you are planning to not use the computer for a long time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use the...

Page 106: ...r air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near the computer The electromagnetic field of the computer may cause a malfunction Provide adequate air circulation to prevent internal heat fro...

Page 107: ...warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning the computer To avoid losing data if the computer is damaged back up your data regularly ...

Page 108: ...ens of the built in MOTION EYE camera with a blower brush or a soft brush If the lens is extremely dirty wipe it off with a soft dry cloth Do not rub the plate as it is force sensitive On Handling Floppy Disks Do not open the shutter manually or touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other sources of heat Keep the fl...

Page 109: ...t use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any rema...

Page 110: ... normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for an extended period of time remove the battery pack from the computer to prevent damage to the battery If after fully charging the battery pac...

Page 111: ...e or discontinue use On Handling Memory Stick Media Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the Memory Stick media connector with your finger or metallic objects Use only the label supplied with the Memory Stick media as a label Do not bend drop or apply strong shock to the Memory Stick media Do not disassemble or modify Memory Stic...

Page 112: ...ould be careful when handling the computer To avoid damaging your hard disk Do not subject the computer to sudden movements Keep the computer away from magnets Do not place the computer in a location subject to mechanical vibration or in an unstable position Do not move the computer while the power is on Do not turn off the power or restart the computer while reading or writing data to disk Do not...

Page 113: ... drive page 114 Troubleshooting PC Cards page 117 Troubleshooting the modem page 118 Troubleshooting Wireless LAN page 120 Troubleshooting Power Management page 123 Troubleshooting External Displays page 124 Troubleshooting Sound Speaker page 126 Troubleshooting Sound Microphone page 127 Troubleshooting Floppy Disks page 128 Troubleshooting Printers page 129 Troubleshooting i LINK Devices page 131...

Page 114: ...n of the eject button and hole depends on your model of your computer See Locating Controls and Ports page 13 I cannot play a disc After inserting the disc wait for a few seconds for the system to detect it before you try to access it Make sure the label of the disc is facing up If the disc requires software make sure the software is installed according to the instructions of the program Check the...

Page 115: ...rivers are installed properly To display the Device Manager click Start Control Panel and Performance and Maintenance Click the System icon and then the Device Manager button on the Hardware tab A dirty or damaged disc may cause the computer to hang while it tries to read the disc If necessary reboot the computer remove the disc and then check that it is not dirty or damaged Check your PG settings...

Page 116: ...ray does not eject even when the eject button is pressed Check that the computer is turned on The CD writing application software may be stopping the disc from being ejected Make sure the computer is not in Standby or Hibernate mode The disc tray ejects even when it has been locked into place Ensure that the disc is placed with the label side facing up Clean the disc and the optical disc drive len...

Page 117: ...117 n N Troubleshooting Troubleshooting PC Cards My PC Card is not working Make sure the PC Card is compatible with your version of Windows ...

Page 118: ...mmend you use country specific phone plug to plug the phone line into the wall jack because use of any other phone plug can decrease the connection quality The computer cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX If you connect the modem to a parallel connected phone line the modem or the other connected device may no...

Page 119: ...ines or your Internet Service Provider check the following Have your phone company check that your phone line is free from any line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your Internet Service Provider check that the ISP is not experiencing techn...

Page 120: ...e power of the Access Point is turned on Check if the Access Point is displayed in the Available networks window To check this click Start and then Control Panel Click Network and Internet Connections Click the Network Connections icon Right click the Wireless Network Connection icon and select Properties Select the Wireless Networks tab Check if the Access Point is displayed in Available networks...

Page 121: ...he Access Point If several computers communicate with the same Access Point the concentration may be too high Wait a few minutes and try to access again If a Wireless LAN device using the IEEE802 11g standard communicates with a device using the IEEE802 11b standard then it is normal that the speed reduces Devices using the IEEE802 11g standard are 5 times faster than the ones using the IEEE802 11...

Page 122: ...he Services icon The Services window appears 5 Check Status and Startup Type for Wireless Zero Configuration When Started and Automatic are shown under Status and Startup Type respectively the Wireless Zero Configuration service is active To activate the Wireless Zero Configuration service 1 On the Services window right click Wireless Zero Configuration and click Properties The Wireless Zero Confi...

Page 123: ... and then changed before the computer completely enters the lower power state To restore the computer to its normal operating stability 1 Close all open applications 2 Press the Ctrl Alt Delete keys simultaneously and select Restart from the shut down menu drop down list The computer restarts 3 If the procedure does not work press and hold the power button for four seconds or longer to shut down t...

Page 124: ...ternal display or the way it is connected the Plug and Display function may not be available Use the Fn F7 keys to select the output destination I cannot display contents on two or more displays at the same time You cannot display contents on multiple external displays at the same time Select one of the external displays ...

Page 125: ...Themes icon 3 Click the Display icon The Display Properties window appears 4 Click the Settings tab 5 Click Advanced The properties window appears 6 Click Options 7 Confirm that the button for Alternate DVI operational mode is selected If not click to check the button 8 Click to check the button for Reduce DVI frequency on high resolution displays The warning message window appears 9 Click Yes 10 ...

Page 126: ...external speakers check that the speakers are properly connected and the volume is turned up If the speakers have a mute button make sure it is off If batteries power the speakers check that the batteries are inserted properly and that they are charged If you have connected an audio cable to the headphones jack disconnect the cable If the computer is powered by battery check that the battery pack ...

Page 127: ...w appears 2 Click Sounds Speech and Audio Devices and then Sounds and Audio Devices 3 Click Volume under Sound recording on the Audio tab 4 See if the Select check box for Microphone Balance is selected If not click the check box 5 Move the slider up or down to adjust the volume 6 If the volume is still too high or too low select Advanced Controls from the Options menu The Advanced button appears ...

Page 128: ...oppy disk drive is not recognized as drive A To set the floppy disk drive to A 1 Turn the system power on 2 Connect the floppy disk drive 3 Select Control Panel from the Start menu 4 Click Performance and Maintenance 5 Click System 6 Select the Hardware tab then click Device Manager 7 Select Universal Serial Bus controllers then Y E Data USB Floppy 8 From the Action menu click Uninstall 9 Keep cli...

Page 129: ...roceed as follows to check the printer port settings 1 Click Start and then Control Panel 2 Click the Printers and Other Hardware icon 3 Click the Printers and Faxes icon 4 Right click the printer to select Properties 5 Click the Ports tab 6 Check if the check box for USB001 is selected If another check box is selected click the box for USB001 7 Click OK If the above procedure does not work right ...

Page 130: ...and Faxes icon 4 Right click the printer to select Properties 5 Click the Ports tab 6 Click the check box for Enable bidirectional support to deselect it 7 Click OK This change to the settings will disable the bidirectional communication functions of your printer such as data transfer status monitoring and remote panel Check the physical connections between the computer and printer the AC adapter ...

Page 131: ...ee an error message Close all open applications and restart the computer Frequent recording of images to a digital video device while using DVgate Plus sometimes causes this error Your DV device will need to have DV In Out in order to be able to transfer your files to the DV device I cannot use digital devices Check that the DV device is turned on and that the cables are properly connected If you ...

Page 132: ...rmal and does not indicate a malfunction If the problem persists restart the computer Captured images are poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the front mirror plate over the lens is dirty you cannot take a clear shot Clean the lens See On Using the Built in MOTION EYE Camera page ...

Page 133: ...tch between lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the screen brightness In some software applications you can set an appropriate value to Flickness one of the camera properties to eliminate flicker noise The video input from the built in MOTION EYE camera is suspended for a few seconds The video input may be suspended for...

Page 134: ...fore using the built in MOTION EYE camera If the problem persists you must reinstall the driver software for the camera Proceed as follows to reinstall the driver software 1 Click Start and then Control Panel 2 Click the Performance and Maintenance icon 3 Click the System icon 4 Click Device Manager on the Hardware tab 5 Double click Imaging devices 6 Right click Sony Visual Communication Camera V...

Page 135: ... you have any problem with the computer you can access the VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link ...

Page 136: ...O Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e Sup...

Page 137: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 138: ...soft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection Adobe Adobe Acrobat Elements Adobe Acrobat Professional Adobe Reader Adobe Premiere Standard and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated MoodLogic is a trademark of MoodLogic Inc Norton Internet Security 2005 AntiSpyware E...

Page 139: ...arks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the printed Specifications Guide to see what software is available for your model ...

Page 140: ... 2005 Sony Corporation n ...

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