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Sony VAIO PCV-RS512 Manual Download Page 91

Troubleshooting

This section describes how to troubleshoot common problems. You can also find helpful information on how to use your
computer's hardware features and preinstalled software. Your computer may not be equipped with all of the features or
software discussed in this section, depending on the system configuration purchased.



About VAIO Computer Functions



About Giga Pocket Personal Video Recorder



About Using the Optical Disc Drive(s)



About the Mouse and Keyboard



About the Modem



About the Speakers



About Using a Microphone



About Using Peripheral Equipment

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Summary of Contents for VAIO PCV-RS512

Page 1: ...rdware and software programs included with your system View the Electronic Flyer which provides updates and supplemental information about your computer Go to the Sony Online Support Web site to view the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information For Sony software information 1 Click Start in the Windows taskbar 2 Click We...

Page 2: ... of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Unpacking Your Computer Planning an Ergonomic Work Space Page 2 ...

Page 3: ... s operating system and preinstalled software Computer and supplied accessories Giga Pocket Personal Video Recorder accessories For models equipped with Giga Pocket features Manuals VAIO Computer Quick Start Provides basic information on setting up and registering your computer The Quick Start also provides resources for technical support safety guidelines and owner s information Online Documentat...

Page 4: ...are on your computer To access this online software information 1 Click Start in the Windows taskbar 2 Click Welcome to VAIO life Hard Disk Drive Recovery Your computer is equipped with the VAIO Recovery Wizard a utility program that recovers your computer s operating system and preinstalled software For more information about hard disk recovery 1 Click Start in the Windows taskbar then click Help...

Page 5: ...r rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on t...

Page 6: ...ot be equipped with all of these hardware features and the location of the controls ports and jacks may vary from the illustrations shown in this section To view the specific connection capabilities for your system see the online specifications sheet About the Front Panel About the Back Panel About the Keyboard About the Remote Control Page 6 ...

Page 7: ...atible peripheral devices System configuration may vary depending on the model purchased See the online specifications sheet for details Front panel 1 Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 21 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Flo...

Page 8: ...In jack1 Connection for a video cable optional Composite audio L In jack1 Connection for an audio cable optional Composite audio R In jack1 Connection for an audio cable optional 10 Optical drive 1 eject button Ejects a disc from Optical drive 1 11 Optical drive 2 eject button Ejects a disc from Optical drive 2 12 Floppy disk eject button Ejects a floppy disk 13 Power indicator VAIO Light is blue ...

Page 9: ...the media access indicator light is amber when reading or writing data to the SmartMedia or C ompactFlash Microdrive slots 4 The number of USB ports may vary depending on the model purchased For your convenience your computer includes USB and i LINK ports on both the front and back panels The 4 pin i LINK port is located on the front panel and the 6 pin i LINK port is located on the back Additiona...

Page 10: ...on may vary based on the system you purchased Back panel 1 AC Input port Connection for the supplied power cord 2 Mouse port Connection for a PS 2 mouse 3 Keyboard port Connection for a PS 2 keyboard 4 Printer port Connection for a parallel device such as a printer or scanner 5 Monitor port1 Connection for a standard display 6 i LINK 6 pin S400 port IEEE 1394 Connection for a compatible digital de...

Page 11: ... standard display 10 Composite audio R In jack2 Connection for an audio cable optional Composite audio L In jack2 Connection for an audio cable optional Composite video In jack2 Connection for a video cable optional S video In jack2 Connection for an S video cable optional 11 Modem line jack Connection for the modem cable supplied to the wall jack 12 S P DIF Optical Out port Connection for a digit...

Page 12: ...or details about your computer s hardware configuration see the online specifications sheet i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the do...

Page 13: ...ion Numeric keypad Use the numeric keypad area to type numbers or to perform basic math calculations Press the Num Lock key to activate the numeric keypad The Num Lock indicator lights Press the Num Lock key again to deactivate the numeric keypad Directional Arrows The Up Down Left and Right arrow keys move the pointer on the screen Applications The Applications key displays a shortcut menu in cer...

Page 14: ...ase When the indicator is off the letters appear in lower case as you type Scroll Lock The Scroll Lock indicator lights up to advise you that your screen s scrolling pattern has changed When the indicator is off the screen scrolls normally This function is not available with all software applications Page 14 ...

Page 15: ...ences This section describes the basic functions of your remote control Remote control 1 MUTE button Press to turn off the sound Press again to restore the sound 2 Channel number buttons 0 9 Press to select specific channels Press the ENT button to activate channel selection JUMP button Press to go to the previous channel Press again to return to the current channel ENTER button Press to activate ...

Page 16: ...ideo equipment such as your VCR Note You cannot change the input source while recording DVD button Press to change to an external DVD device such as a DVD player MUSIC button Press to launch the SonicStage software program HOME NETWORK button Press to launch the VAIO Media software program 6 Direction and ENTER buttons Press a direction arrow to navigate Press ENTER to select 7 BACK button Press t...

Page 17: ...ow the settings window When using the Giga Pocket software program press to display the TV Recording deck and playback deck screens Press again to hide these views SIZE button Press to view the current software program in full screen size Press again to return the view to its original size 12 FUNCTION button When the Giga Pocket software program is selected using the MENU button press the Function...

Page 18: ...17 CHANNEL button Press to change channels automatically no number input required Note This function is only available for the Giga Pocket software program For more details about the function buttons on your remote control see Giga Pocket Help To set up the remote control Insert two AA batteries supplied into the remote control as shown Inserting batteries into the remote control If your remote co...

Page 19: ...may vary from the illustrations shown See the online specifications sheet for your system s specific hardware configuration Connecting a Display Monitor Connecting the Speakers Connecting the Keyboard and Mouse Connecting the Telephone and Modem Cables Connecting the Power Cords Turning On your Computer Registering your Computer Turning Off your Computer Page 19 ...

Page 20: ...e display The location and availability of the monitor ports may vary depending on the model purchased For details about your computer s hardware configuration see the online specifications sheet To connect a display To connect a DVI display Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 20 ...

Page 21: ...connector and an AC power cord that supplies power to both speakers 1 From the right speaker plug the jack connector into the Headphones jack located on the back panel of your computer 2 From the right speaker plug the AC power cord into a grounded AC wall outlet or surge suppressor To connect the speakers Page 21 ...

Page 22: ...e back of the computer To connect the keyboard and mouse To use an optical mouse An optical mouse requires an ideal surface in order to provide proper pointing and tracking Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterning Avoid surfaces such as mirrors smooth glass or magazines that have half tone printing Page 22 ...

Page 23: ...other end of the modem cable into the wall jack To connect the telephone and modem cables 1 Unplug your telephone cable from the wall jack 2 Insert the telephone cable into one of the RJ 11 jacks on an optional 1 to 2 jack adapter device splitter 3 Insert one end of the modem cable supplied into the other RJ 11 jack on the splitter device 4 Insert the plug end of the splitter device into the wall ...

Page 24: ...hernet port Using other cables or a telephone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the Ethernet port For help on connecting to a network see your network administrator Page 24 ...

Page 25: ...ords 1 Plug the power cord into the AC Input port located on the back panel of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords Page 25 ...

Page 26: ...alog box that prompts you to restart your computer Respond to this prompt immediately 1 Press the power button on the computer to turn on the power 2 Press the power button on the display to turn on the power 3 Press the power button located on the side of the right speaker to turn on the power To turn on your computer Page 26 ...

Page 27: ...problems you may be having with your computer Limited warranty Protect your investment See the Limited Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration...

Page 28: ...urn Off option Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to stop using your computer for a short period of time use Stand by mode About the power button If your system stops responding press and hold the Power button for more than ...

Page 29: ... applications are not available on all VAIO computers See your computer s online specifications sheet for details on your system configuration About Giga Pocket Personal Video Recorder Setting Up Giga Pocket Personal Video Recorder Setting Up Giga Pocket Software Giga Pocket Timer Recording Wizard Timer Recording Manager Giga Pocket Explorer CLIÉ Converter Glossary Internet Electronic Program Guid...

Page 30: ... programming simultaneously Setting and managing daily weekly timer recording schedules Managing Video Capsules recorded video contents on your computer Recording personal video content from a videotape Playing your Video Capsules on other computers Operating Giga Pocket functions with a remote control device Sharing Giga Pocket features and functions with other computers on a network Transforming...

Page 31: ...The Giga Pocket Server enables multiple computers on a network to use certain Giga Pocket software functions CLIÉ Converter The CLIÉ Converter is a plug in application that enables the conversion of Video Capsules into gMovie format You can change the format your Giga Pocket contents and transfer them onto a Memory Stick media for viewing with your Sony CLIÉ Handheld Accessing the Giga Pocket Help...

Page 32: ... to set up the cables and connections for your Giga Pocket Personal Video Recorder system The hardware configuration of your computer may vary from the illustrations shown To view the specific hardware configuration for your computer see the online specifications sheet Page 32 ...

Page 33: ...the other end of the TV coaxial cable to the VHF UHF port on the back panel of your computer To connect in CATV mode Option 1 Option 2 1 Connect one end of a TV coaxial cable optional to your cable service access Connect the other end to the single connection end of a splitter adapter 2 Connect the TV coaxial cable supplied to the double connection end of the splitter adapter Connect the other end...

Page 34: ...iner transformer 2 Connect the TV coaxial cable supplied from the combiner transformer to the VHF UHF port on the back panel of your computer To connect in standard antenna mode air Your VAIO Computer is supplied with an antenna cable Depending on your in home cable access you may require extra cables adapters or connection equipment not supplied with your computer Connecting with a cable or satel...

Page 35: ...B 2 Connect a second TV coaxial cable optional to the Out jack on your STB unit Connect the other end to the VHF UHF port on the rear of your TV monitor or display 3 Connect one end of the stereo A V dubbing cables with triple RCA jacks optional to the Video Out and Audio OUT L R jacks on the back panel of your STB unit matching the plug and jack colors 4 Connect the other RCA jacks of the stereo ...

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Page 37: ...l directly into the S video jack on either the front or back panel of your computer 2 Connect the other end of the S video cable into the appropriate port on your compatible device 3 Connect an audio cable with double RCA plugs at each end optional into the composite audio L and R jacks Option 2 1 Connect a stereo A V dubbing cable with triple RCA plugs at each end optional directly into the compo...

Page 38: ...Connecting the infrared receiver back panel Page 38 ...

Page 39: ...Setting Up Giga Pocket Software Giga Pocket Personal Video Recorder software features and functions are detailed in this section enabling you to begin viewing or recording TV programs Page 39 ...

Page 40: ...nding on your cable service access select Standard CATV Standard antenna or set top box STB 1 Standard CATV C1 C125 without STB For this connection you must use a coaxial cable directly without an STB to your computer The default setting for this connection option is STD Depending on your local connection requirements HRC and IRC are also available 2 Standard antenna 2 69 Select this option if you...

Page 41: ...e channel listing If your computer is connected to the Internet you can click Go to Web Site and download channel listings from the iEPG listing site 6 Connect to the Internet 7 Click Go to Web Site and download channel listings by clicking Download all Channel Settings 8 Click Next For the first time setup you are prompted to set your Giga Pocket Server password TV Setup Wizard Giga Pocket Server...

Page 42: ... bit Screen area Use the default video resolution If you change the default settings you may experience poor image quality on your display Microsoft Windows XP operating system supports a single Giga Pocket user at any given time Even if a different user logs on using the fast switch feature Giga Pocket is not available to any other user account For more information see Giga Pocket Help Page 42 ...

Page 43: ...enables you to watch a TV program on your computer display while recording it onto your hard disk drive Using the Giga Pocket Slip Play feature you can view a program from the beginning even while it is being recorded Page 43 ...

Page 44: ... Start in the Windows taskbar point to All Programs point to Giga Pocket then click Giga Pocket The Giga Pocket window appears Giga Pocket window The current television broadcast is displayed based on the selected channel Page 44 ...

Page 45: ...he main interface window the TV Recording deck and the Playback deck TV Recording deck detail Use the TV Recording deck to view programs and record Video Capsules You can use the Playback deck of your Giga Pocket to play back a prerecorded Video Capsule Playback deck detail Page 45 ...

Page 46: ... be recorded or displayed Video input from game consoles may not be recorded or displayed in Giga Pocket When you input an image from a video player device such as a VCR that is connected to your computer the following images may not record or display The still images of a paused playback screen A screen without images such as a blue screen The menu screens of the attached video player device The ...

Page 47: ...een display may shift and split under some circumstances If this occurs switch the TV Recording deck and the playback deck or switch the channel The recording proceeds even if the on screen display shifts Giga Pocket does not operate properly if used concurrently with other video applications such as DVgate or MovieShaker software Page 47 ...

Page 48: ...er and may change without notice Pay per view channels can be accessed when making payments directly to the appropriate TV program provider You can schedule up to 100 timer recordings using Giga Pocket Personal Video Recorder From the online channel guide click on the REC icon to select the program you wish to record The Timer Recording Wizard begins and the New Timer Recording Set Channel and Sta...

Page 49: ...Timer Recording Wizard With the Timer Recording Wizard you can set adjust and cancel the timer recording settings Page 49 ...

Page 50: ...s Timer Recording Wizard 3 Select the desired option from the Select Timer Recording Settings menu and click Next Follow the on screen instructions Click Help if you need more information about selecting timer recording settings New Timer Recording Set Channel Start Date and Time 4 Verify that the information is correct and click Next The programming station and time information is Page 50 ...

Page 51: ...cording mode MPEG 2 High Quality HQ Image quality is improved but recording requires more space on the hard disk drive as compared to using SP or LP recording modes MPEG 2 Long Play LP Image quality is reduced but recording requires less space on the hard disk drive as compared to using HQ recording mode MPEG 1 New Timer Recording Set Stop Time and Recording Mode 6 From the New Timer Recording Set...

Page 52: ... hard disk drive Giga Pocket Personal Video Recorder enables you to set an expiration date for your Video Capsules to be automatically deleted 8 Click Decide to review your setting preferences The New Timer Recording Confirm dialog box appears Click Next New Timer Recording Confirm 9 The New Timer Recording Completed dialog box appears Click Finish New Timer Recording Completed Page 52 ...

Page 53: ... seconds sooner than the set stop time Scheduled daily or weekly timer recording sessions do not occur if your hard disk drive does not have sufficient space Giga Pocket software does not allow a new Video Capsule to be created if there is less than 100 MB of free space on the hard disk drive These scheduled events resume at their scheduled time as hard disk drive space becomes available Approxima...

Page 54: ... Recording Manager application is available For the Timer Recorder Manager application to be available your computer should be in Stand by or Hibernate mode if the system is not in active use You can schedule up to 100 programs at a time for timer recording with the Timer Recording Manager Microsoft Windows XP operating system supports a single Giga Pocket user at any given time If a different use...

Page 55: ...the appropriate action Interrupt Current Recording Stops the current timer recording Use this option when you wish to end the current recording session Timer Recording List Displays a list of timer recordings that have been performed as well as pending timer recordings If a daily weekly timer recording is set only the current recording session is shown The total number of timer recordings displaye...

Page 56: ...imer recording using Giga Pocket software always use the Timer Recording Manager If the Timer Recording Manager is not set up the recording does not start even if you set the timer recording settings with the Timer Recording Wizard Your computer s default setting enables Timer Recording Manager to start automatically when the computer is started The timer recording starts a few seconds earlier tha...

Page 57: ...es and Playlists Giga Pocket Explorer Using the Giga Pocket Explorer Toolbar functions From the Giga Pocket Explorer toolbar you can Start Giga Pocket to play a selected Video Capsule or Playlist Start Timer Recording Wizard to set up timer recordings Start Click to DVD software to burn Video Capsules to DVD recordable media See Click to DVD software Help for more details Start DVgate Plus softwar...

Page 58: ... For additional information about using DVgate Plus software features follow these steps to access the Help 1 Click Start in the Windows taskbar and point to All Programs 2 Point to DVgate Plus and click DVgate Plus Help Page 58 ...

Page 59: ...e The Click to DVD software must be installed in order to burn Video Capsules to recordable DVD media 1 From the Giga Pocket Explorer main window select the Video Capsules you want to burn onto a DVD 2 On the Giga Pocket Explorer Toolbar click Make DVD 3 The Click to DVD software starts Follow the on screen instructions Page 59 ...

Page 60: ...ts may not be available depending on the recording mode that was used to create the Video Capsule Additional information about using Giga Pocket Explorer Video Capsules that are recorded using High Quality HQ or Standard Play SP mode can be converted and exported as MPEG 1 MPEG 2 and AVI files MPEG 2 files need a specific system environment for playback A VAIO computer that has Giga Pocket Persona...

Page 61: ...og box appears Connect Disconnect Server 2 Select the server you want to connect to from the Server list 3 Click Connect to add the selected server to the Connected Server list then click OK The server is connected 4 To disconnect repeat step 1 then select the server you want to disconnect from the Connected Server list 5 Click Disconnect then click OK The server is disconnected Accessing Giga Poc...

Page 62: ...r to use the CLIÉ Converter plug in application make sure you have installed all required software for the CLIÉ handheld The Sony CLIÉ Handheld personal entertainment organizers provide a rich and compelling handheld computing experience Powered by the Palm operating system the CLIÉ handheld is ready to deliver music and video with amazing clarity For more information on this exciting device go to...

Page 63: ...er 1 Click Start in the Windows taskbar and point to All Programs 2 Point to Giga Pocket point to Plug ins and then click CLIÉ Converter The Giga Pocket CLIÉ Converter main window appears Giga Pocket CLIÉ Converter Page 63 ...

Page 64: ... icon to display the contents in the list area 5 Drag the Video Capsule from the Giga Pocket Explorer window and drop it in the list area of the Giga Pocket CLIÉ Converter window The Video Capsule automatically converts into a video file During conversion the Convert to CLIÉ window appears displaying the conversion status When conversion is complete the window automatically closes To convert multi...

Page 65: ...nc operation You can transfer your converted video files directly to your CLIÉ Handheld when you start a HotSync operation 1 From the Giga Pocket CLIÉ Converter main window click to select the videos you want to transfer using the HotSync operation 2 Click Send To The Send To dialog box appears 3 Select Using HotSync as the transfer destination Designate a user name if applicable to your handheld ...

Page 66: ...on date of Video Capsules and their thumbnails This information is required for preview MPEG file A file that contains compressed moving pictures using the MPEG standard with mpg as the file name extension Safety Tab Removing the safety tab from a Video Capsule prevents accidental erasing of your video data Slip play This feature allows you to view delayed video playback While your recording is in...

Page 67: ...ga Pocket Help For more information about Giga Pocket follow these steps 1 Click Start in the Windows taskbar and point to All Programs 2 Point to Giga Pocket point to Help and then select Giga Pocket Help Page 67 ...

Page 68: ...recordings and record your favorite TV programs1 Giga Pocket Personal Video Recorder must be set up and configured correctly before you can use the Internet Electronic Program Guide service You must read and accept the User Agreement before accessing the Internet Electronic Program Guide Web site first time only The Internet Electronic Program Guide service is available only to users in the United...

Page 69: ...vailable in your area 5 Select your TV provider and then click Confirm Channel Lineup The Confirm Lineup window appears listing available channels by number and name 6 Click Yes if the channel lineup is correct If channel lineup is incorrect click No and repeat steps 3 and 4 until you locate the correct channel lineup 7 Your TV listings appear in table format organized by time and channel Click Do...

Page 70: ...quipped with all of the hardware features described in this section depending on the system configuration purchased To view the specific hardware configuration for your computer see the online Specifications sheet About the Memory Stick Media Slot About the SmartMedia Card Slot About the CompactFlash Microdrive Media Slot About i LINK Compatibility Page 70 ...

Page 71: ...urrently Sony SonicStage and OpenMG software are not compatible with the new Memory Stick PRO media Sony suggests using only MagicGate Memory Stick media to store and transfer any data created with SonicStage or OpenMG software Visit the Sony Online Support Web site at http www sony com pcsupport regularly for the latest information on Memory Stick media Memory Stick media do not support video fil...

Page 72: ... data access had completed If this occurs follow these steps 1 Remove the Memory Stick media from the slot 2 Shut down your computer by closing any open software programs and then turn off your computer 3 Wait approximately 30 seconds and then restart your computer Your computer recognizes the Memory Stick media when you insert it into the Memory Stick slot again Page 72 ...

Page 73: ...card slot for proper operation Do not insert any other type of card into the SmartMedia slot Inserting a SmartMedia card 2 If the media does not insert easily remove it from the slot and verify that it is not upside down or backwards Carefully reinsert the SmartMedia card but do not force it into the slot Removing a SmartMedia card Carefully pull the extended portion of the SmartMedia card to remo...

Page 74: ...a or music player the media must be formatted properly Format the media card by using it in the device first See the information supplied with the device for details on formatting media If your device does not recognize the media that has been formatted by your computer 1 Save the media contents to your hard disk drive 2 Reformat the media with the device Page 74 ...

Page 75: ...verify that it is not upside down or backwards Carefully reinsert the media card but do not force it into the slot Removing a CompactFlash or Microdrive media card 1 Press the media card eject button to extend the button out from the computer 2 Press the eject button again to release the media card The media extends enabling you to grasp it Removing a CompactFlash or Microdrive media card 3 Carefu...

Page 76: ...formatting media If your device does not recognize the media that has been formatted by your computer 1 Save the media contents to your hard disk drive 2 Reformat the media with the device Page 76 ...

Page 77: ...evice i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation supplied with your compatible i LINK device for information on operating condi...

Page 78: ...n capabilities for your system see the online specifications sheet For detailed information about upgrading your computer see your model s System Reference Manual You can download the System Reference Manual from the Sony Online Support Web site at http www sony com pcsupport Overview About Opening the System Unit About Add on Card Installation About Installing Memory About the Lithium Battery Abo...

Page 79: ...ed circuits in your computer Your computer may not be equipped with all of the hardware features mentioned in this section The interior hardware configuration of your system may vary from the illustrations depending on the computer purchased To view the specific hardware configuration for your system see the online specifications sheet You may need to temporarily remove add on cards or other compo...

Page 80: ...nscrew the three cover release screws located on the edges of the back panel and set aside Removing the release screws 5 When the screws are removed the cover is released Slide the cover towards the back of the unit to remove it Removing the cover If you remove the cover immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the system...

Page 81: ...align the cover to the chassis frame The cover should align evenly against the chassis 2 Slide the cover firmly onto the unit sliding it forward until the cover snaps into place 3 Replace the release screws Replacing the cover Page 81 ...

Page 82: ...puter Installing an add on card 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Locate an available expansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or add on ca...

Page 83: ...ternal cables that the card requires See the instructions supplied with the add on card 7 Replace the cover See Replacing the cover 8 Reconnect the power cord and all peripheral devices 9 Turn on the computer Page 83 ...

Page 84: ... precautions when you add or remove the memory in your computer See Before upgrading your computer Removing a memory module 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Gently place the unit on its side If necessary remove any cables add on cards or other components t...

Page 85: ...tic package handling it by the the edges 6 Locate the notch on the bottom edge of the module to align it over the open memory slot 7 Firmly insert the bottom edge of the memory module into the slot 8 Press down evenly against the module s upper corners The latches snap into position holding the module in place To avoid damaging a memory module slot move the end latches slightly outward to relieve ...

Page 86: ...o access the lithium battery 6 Gently push the battery holder s tab away from the battery and remove the battery from the holder 7 Install the new battery with the plus side facing the battery holder tab Replacing a lithium battery 8 Replace the cover See Replacing the cover The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date tim...

Page 87: ...er s date and time 1 Double click on the time readout displayed in the Windows tasktray The Date and Time Properties window appears 2 From the Date Time tab change the settings as desired Click Apply then click OK Page 87 ...

Page 88: ...create a VAIO Recovery Media Kit or purchase a kit from Sony Your VAIO computer is not supplied with System or Application Recovery CDs Use the VAIO Recovery Wizard utility to recover your computer s operating system and preinstalled software programs For more information about the VAIO Recovery Wizard utility program 1 Click Start from the Windows taskbar and then click Help and Support 2 From th...

Page 89: ...he drive holder 10 Realign the drive holder with the tracks on the inside of the chassis and slide the drive holder in completely 11 Reinsert the drive holder screw and tighten to lock the drive holder back into position 12 Reconnect the IDE and power connectors to the original drive 13 Connect the second drive connector to the new drive Orient the connector to align pin 1 on the red side of the r...

Page 90: ...ortcut menu select Initialize Disk 6 Click on the Unallocated area of the disk and then right click to display a shortcut menu 7 Select New Partition The New Partition wizard appears 8 Follow the wizard s on screen instructions to complete the process The Windows XP operating system recognizes the new hard disk drive and applies the NTFS format 1 Drive mapping refers to the assignment of an identi...

Page 91: ...re Your computer may not be equipped with all of the features or software discussed in this section depending on the system configuration purchased About VAIO Computer Functions About Giga Pocket Personal Video Recorder About Using the Optical Disc Drive s About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 91 ...

Page 92: ...ed the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your system has a built in monitor confirm that it is plugged into an appropriate power source and that the system is turned on Verify that the brightness or contrast control dials are adjusted corre...

Page 93: ...ed the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your system has a built in monitor confirm that it is plugged into an appropriate power source and that the system is turned on Verify that the brightness or contrast control dials are adjusted corre...

Page 94: ...does not close try the following steps 1 Save and close any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears If the Turn Off Computer window does not appear press Ctrl Alt Delete 3 Click Restart If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power button for more than six seconds If the software ...

Page 95: ...roubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help And Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the window 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions accordin...

Page 96: ...se any programs that you are not currently using Increasing the system memory may also help For information on installing memory please see the online VAIO User Guide To access the online User Guide 1 Click Start in the Windows taskbar and then click Help and Support 2 From the VAIO Help And Support Center menu click VAIO User Guide Page 96 ...

Page 97: ... in the Windows taskbar and then select Control Panel 2 Select Appearance and Themes and then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 97 ...

Page 98: ... For troubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help And Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the window 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions ac...

Page 99: ... console may not display or are not displayed correctly These images include Images from a playback screen that is in pause mode Menu screens of the connected video player device The end of the film roll being played back using the scroll bar Video output from a video game console Video output from a VCR using a coaxial cable Giga Pocket cannot record or display all video images from this source P...

Page 100: ...console may not display or are not displayed correctly These images include Images from a playback screen that is in pause mode Menu screens of the connected video player device The end of the film roll being played back using the scroll bar Video output from a video game console Video output from a VCR using a coaxial cable Giga Pocket cannot record or display all video images from this source Pa...

Page 101: ...ch as When you change the channel on the video player device If there is a damaged section on your video tape When using Giga Pocket Personal Video Recorder set your display settings as follows Colors Use the default factory settings 32 bit Screen area Set your video resolution to 1024 x 768 pixels If you use other settings you may experience poor image quality on your display Page 101 ...

Page 102: ... Video Capsule while recording a TV program with Giga Pocket During a timer recording Giga Pocket may interrupt or stop your Video Capsule playback to prioritize your computer s resources for the timer recording If this occurs wait until the timer recording session has completed and then play back the Video Capsule Page 102 ...

Page 103: ...ow The timer recording may fail in certain situations such as The coaxial cable input is disconnected after recording has started The TV channel has lost broadcast signal during the recording session Video content being recorded has poor signal quality Page 103 ...

Page 104: ...r on screen display may shift or split in rare instances If this should occur switch the TV Recording deck and the playback deck or try switching the channel Your timer recording continues even if the on screen display has shifted or split Page 104 ...

Page 105: ...ate new Video Capsules You cannot create a new Video Capsule when the remaining free space on your hard disk drive reaches approximately 100 MB Delete any unnecessary Video Capsules or files to increase the free space on your hard drive Page 105 ...

Page 106: ...hy doesn t my optical drive tray open To use the Eject button 1 Make sure the computer is turned on 2 Press the Eject button on the drive To use the My Computer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu Avoid using adhesive labels to identify your CD or DVD media Adhesive labels may come ...

Page 107: ...hy doesn t my optical drive tray open To use the Eject button 1 Make sure the computer is turned on 2 Press the Eject button on the drive To use the My Computer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu Avoid using adhesive labels to identify your CD or DVD media Adhesive labels may come ...

Page 108: ...s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches The preinstalled CD or DVD software may not be working properly To recover this software see the online guide VAIO Recovery Options for more information To access VAIO Recovery Options follow these steps 1 Click Start in the Windows taskbar and click Help and Support 2 From the...

Page 109: ...lick OK If you see video but cannot hear audio check all of the following 1 Verify that your DVD player s mute feature is turned off 2 Check the master volume setting in the Audio Mixer 3 Check the volume settings on your computer speakers 4 Check the connections between your speakers and the computer 5 Verify that drivers are installed properly by following these steps 1 Click Start in the Window...

Page 110: ... ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket Return the mouse ball to the socket and replace the mouse ball cover Secure the cover by turning the ring counter clockwise The mouse driver s may ...

Page 111: ... ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket Return the mouse ball to the socket and replace the mouse ball cover Secure the cover by turning the ring counter clockwise The mouse driver s may ...

Page 112: ...ws taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Page 112 ...

Page 113: ...ess the CONNECT button on the keyboard to reestablish the connection between the two devices Verify the infrared receiver on the computer s front panel is free of obstructions that may prevent proper operation Avoid using radio controlled toys or equipment CB radios and other wireless devices in the area near your wireless keyboard These devices may cause interference causing your keyboard to stop...

Page 114: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Page 115: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Page 116: ... the modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab click to select your modem 4 Click Properties The Modem Properties window appears 5 Review the information in the Device status section If your mod...

Page 117: ... Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 117 ...

Page 118: ...ccessories point to Communications and then click New Connection Wizard The New Connection Wizard appears The Location Information and the Phone and Modem Options windows appear when using your computer for the first time Enter your information as requested and continue to the New Connection Wizard window The Location Information window appears 3 Follow the on screen instructions to finish setting...

Page 119: ... Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device volume by moving the slider bar to the desired sound level Verify that the Mute option is not selected Check that the Mute check box is not selected in the Volume Control window The sound driver s may not be working properly To recover your sound drivers see the online guide VAIO Recovery Options ...

Page 120: ... Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device volume by moving the slider bar to the desired sound level Verify that the Mute option is not selected Check that the Mute check box is not selected in the Volume Control window The sound driver s may not be working properly To recover your sound drivers see the online guide VAIO Recovery Options ...

Page 121: ...nced button The Advanced Controls for Play Control dialog box appears 4 In the Other Controls box click to select the option 1 Digital Output Only 5 Click Close and then close the Play Control dialog box If you plan to use your own speaker system you may experience some difficulty using the mute feature during DVD playback Use the mute function of your speaker system instead of the keyboard or sof...

Page 122: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 122 ...

Page 123: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 123 ...

Page 124: ... Sound recording section and click Volume The Recording Control dialog box appears If the volume control for the microphone is visible skip to step 6 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Show the following volume controls click to select the Microphone check box Click OK 6 From the Recording Control dialog box decrease the microphone vol...

Page 125: ...ce a check mark in the box Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer equipped with Plug and Play capability 5 Select the appropriate port usually LPT1 if using the parallel port and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printe...

Page 126: ...ce a check mark in the box Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer equipped with Plug and Play capability 5 Select the appropriate port usually LPT1 if using the parallel port and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printe...

Page 127: ...y when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on If your printer does not resume normal operations try restarting your computer Page 127 ...

Page 128: ...d locating upgrade procedures A support resource listing is also provided to help you locate the appropriate support options About the Power Source About Using Giga Pocket Personal Video Recorder About Disposing of the Lithium Battery About Handling the Computer System About Handling a Monitor Display About Recording and Data Storage Media Page 128 ...

Page 129: ...s you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you mu...

Page 130: ...etup while Giga Pocket is running or your system may operate improperly Hard disk drive When the available free space on your hard disk approaches 100 MB you are not able to create a new Video Capsule Delete unnecessary Video Capsules or files in order to increase available space on your hard disk drive If you directly delete move or rename a file in the D Giga Pocket folder Giga Pocket Personal V...

Page 131: ...y Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony Online Support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may ...

Page 132: ...r damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other objects Your Sony computer does not work with party lines cannot be connected to a coin operated ...

Page 133: ...rly Do not place metal furniture near your computer or wireless device as this may create interference causing your wireless device to stop working properly The hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Do not subject the computer to sudden changes in temperature Do not turn off the power while the comput...

Page 134: ...strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a pe...

Page 135: ...g only the MagicGate Memory Stick media to store and transfer any data created with SonicStage and OpenMG software Currently the Memory Stick slot on VAIO computers may not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony Online Support We...

Page 136: ...ms or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Resources for Additional Help and Support Page 136 ...

Page 137: ...t 2 From the VAIO Help And Support Center menu click VAIO User Guide Specifications The online specifications sheet describes the hardware and software configuration of your VAIO computer To view this online information go to http www sony com pcsupport Preinstalled software Help files Each preinstalled software program provides online Help within the software that describes the software s feature...

Page 138: ...oto albums and slide shows with picture files or by importing pictures from a digital still camera What s more you can easily give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You re only a few clicks away from your own DVDs CLIÉ Converter Sony Electronics Inc CLIÉ Converter software is a plug in software program that converts Giga Pocket Video Capsules int...

Page 139: ...your home movies right on your PC Build your movie with a few simple drag and drops Delete bad shots and include only the best scenes Add special effects music and narration Then share your movie via the Web e mail on your PC CD or even DVD You can also save your edited movie back to the DV tape in your camera to play on a TV or even on the camera itself Microsoft Windows Media Player Microsoft Co...

Page 140: ...novice user to start recording right away SonicStage Sony Electronics Inc The SonicStage software program gives you all the tools you need to manage music on your computer SonicStage software sports high quality digital audio storage a music visualizer a sleek player skin design audio CD burning capability on computer models that include a CD recording device and a parametric equalizer for fine tu...

Page 141: ...alled software and answers to frequently asked questions WinDVD for VAIO InterVideo Inc WinDVD software serves as a simple to use DVD player that offers all the features you would expect to find in a standard consumer DVD player including advanced display and navigation features such as zoom pan bookmark and time search Contact information By software publisher Adobe Systems Inc web site http www ...

Page 142: ...674 2680 Sony Pictures Digital Networks web site http mediasoftware sonypictures com support default asp Sony Electronics Inc web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day Symantec Corp web site http www symantec com techsupp 1 Intuit Inc Software Support from 900 555 4932 is fee based Support from 800 644 3193 is automated and free of...

Page 143: ... information e mail your question or comments to the Sony Customer Information Services Center check pricing and availability for products accessories and parts as well as purchase online access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If other support options do not resolve your issue you can co...

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