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Getting help
60
In the
Device Manager
, check that the correct drivers are installed properly. To display the
Device
Manager
, click
Start
, point to
Settings
and click
Control Panel
. Double-click the
System
icon. In
the
System
Properties
dialog box, click on the
Device Manager
tab.
A dirty or damaged disc may cause the computer to 'hang' while it tries to read the disc. If necessary,
reboot the computer, remove the disc and then check that it is not dirty or damaged.
On your computer, the default DVD region code is 2, which is the region code for European DVDs. Do not change this setting using the Region Code
Change function in Windows
®
, or any other software application. System malfunctions originating from the user changing the DVD region code are
beyond the scope of your warranty and will result in service charges for repair.
My USB floppy disk drive cannot write to a diskette
The diskette may be write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
Check that the diskette is properly inserted into the USB floppy disk drive.
The USB floppy disk drive is an optional accessory and can be purchased from your Sony dealer.
When I double-click an application icon, a message such as 'You must insert the application CD into your
drive' appears and the software does not start
Some titles require specific files that are located on the application CD-ROM.
Insert the disc and try starting the program again.
Make sure you place the disc in the tray with the label side facing outwards.
Why does my CD-RW drive not record at the highest speed?
You must use 8x CD-R or 4x CD-RW media to achieve optimum performance.
If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing
speed from 4x to a lower setting.
