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Getting help
71
My computer locks up
❑
If you suspect one application is locking your system, you can try to stop it. To do this, press
<Ctrl>+<Alt>+<Delete>
once, click
Task Manager
, select the application or the process that is locking
your system, and then click
End Task
.
❑
If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
®
taskbar, click the
Start
button, click
Shut Down
, and then select
Shut
Down
in the list and click
OK
.
❑
If the above method does not work, slide the power switch and hold it for at least four seconds. This
turns off the power.
❑
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shut down the computer by
pressing
<Ctrl>+<Alt>+<Delete>
, and then click
Shut Down
.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the
Mouse
icon in the
Control Panel
and change the button assignments in the
Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
❑
Check that the mouse is plugged into the USB connector.
❑
If you are using an optional Sony USB mouse, check that the appropriate driver and mouseware are
properly installed.
