Sony VAIO PCG-NVR Series, Quick Start Manual, Page: 44 / 52

VAIO Computer Quick Start
44
My computer stops responding or does not turn off.
It is best to turn off your computer using the Turn Off Computer command on the
Windows® Start menu. Using other methods, including those listed here, may
result in loss of unsaved data.
❑ Try turning off your computer by clicking Start on the Windows® taskbar,
Turn Off Computer, and then Turn Off.
❑
If your computer does not turn off, press the Ctrl+Alt+Delete keys at the
same time. The Windows Task Manager dialog box appears, and you can
turn off the computer from the Shut Down menu.
❑ If the previous step does not work, press and hold the power button for at
least four seconds. This turns off the power.
❑
If your computer stops responding while playing a CD or DVD, stop the
CD/DVD, and restart the computer by pressing the Ctrl+Alt+Delete keys at
the same time. The Windows Task Manager dialog box appears, and you can
restart the computer from the Shut Down menu.
❑ Unplug the computer from the AC adapter, and remove the battery from
your computer.
Troubleshooting the LCD Screen
My LCD screen is blank.
❑
Make sure the computer is plugged into a power source and is turned on.
❑ Make sure the power indicator on the computer is on.
❑
Make sure the battery is inserted properly and is charged.
❑ The computer may be in LCD (Video) Standby mode. Press any key to
activate the screen.
❑
The display mode may be set to external display mode. Press and hold the Fn
key while pressing the F7 key several times.
✍
Pressing the Ctrl+Alt+Delete keys to turn off the computer via Windows Task Manager
or the Windows Security screen, or turning off the computer with the power switch
may result in data loss in files that are currently open.
Andes_Quick_Start.book Page 44 Thursday, August 1, 2002 11:30 AM