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Getting help
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If this does not work, press the power button and hold it for at least four seconds.
This turns off the power.
Unplug the computer from the AC adapter and remove the battery pack from your computer.
My computer locks up
If you suspect one application is locking your system, you can try to stop it. To do this, press
<Ctrl>+<Alt>+<Delete>
simultaneously. If you have not changed the default settings, you will enter the
Task Manager
. Select the application or process that is locking your system, and then click
End Task
.
If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
®
taskbar, click the
Start
button, click
Turn Off Computer
, and then
select
Turn Off
.
If the above method does not work, press the power button and hold it for at least four seconds. This
turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shut down the computer by
pressing
<Alt>+<F4>
and clicking
Turn Off
in the
Turn off computer
screen.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the
Mouse
icon in the
Control Panel
and change the button assignments in the
Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
If you are using an external serial PS/2 mouse, check that the mouse is plugged into the mouse connector
of your optional port replicator.