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• To keep the disc clean, 

handle the disc by its 
edge. Do not touch the 
surface. 
Dust, fingerprints, or 
scratches on the disc may 
cause it to malfunction.

• Do not expose the disc to direct sunlight or 

heat sources such as hot air ducts, or leave 
it in a car parked in direct sunlight as the 
temperature may rise considerably inside 
the car.

• After playing, store the disc in its case.
• Clean the disc with a 

cleaning cloth. Wipe the disc 
from the centre out.

• Do not use solvents such as 

benzine, thinner, 
commercially available disc/
lens cleaners, or anti-static 
spray intended for vinyl LPs.

• If you have printed the disc’s label, dry the 

label before playing.

• Do not use the following discs.

– A lens cleaning disc.
– A disc that has a non-standard shape 

(e.g., card, heart).

– A disc with a label or sticker on it.
– A disc that has cellophane tape or sticker 

adhesive on it.

• Do not resurface the playing side of a disc to 

remove surface scratches.

Getting Started

Supplied Accessories

• AC adaptor (AC-M1215WW) (1)
• AC power cord (mains lead) (1)
• Remote commander (remote) (1)
• R03 (size AAA) batteries (2)

Insert two R03 (size AAA) batteries by 
matching the + and – ends on the batteries to 
the markings inside the battery 
compartments of the remote.

Notes About the Discs

Inserting batteries into the remote 
control

Summary of Contents for Ultra HD Blu-ray UBP-X500

Page 1: ...ing this player please read this operating instructions carefully The software of this player may be updated in the future Please visit the following website www sony eu support Operating Instructions Getting Started Playback Settings and Adjustments Additional Information UBP X500 ...

Page 2: ...ettings 17 Audio Settings 18 BD DVD Viewing Settings 19 Parental Control Settings 20 Music Settings 20 System Settings 20 Network Settings 21 Easy Setup 21 Resetting 21 Additional Information Troubleshooting 22 Power 22 Picture 22 Sound 22 Disc 23 USB device 23 Network connection 23 Control for HDMI BRAVIA Sync 23 Others 24 Playable discs 25 Playable types of files 26 Specifications 28 Copyrights ...

Page 3: ...r please contact your nearest Sony service station Disposal of waste batteries and electrical and electronic equipment applicable in the European Union and other European countries with separate collection systems This symbol on the product the battery or on the packaging indicates that the product and the battery shall not be treated as household waste On certain batteries this symbol might be us...

Page 4: ...ates Do not install the player in an inclined position It is designed to be operated in a horizontal position only Do not place metal objects in front of the front panel It may limit reception of radio waves Do not place the player in a place where medical equipment is in use It may cause a malfunction of medical instruments This player should be installed and operated with a minimum distance of a...

Page 5: ... recommends that all viewers take regular breaks while watching 3D video images The length and frequency of necessary breaks will vary from person to person You must decide what works best If you experience any discomfort you should stop watching the 3D video images until the discomfort ends consult a doctor if you believe necessary You should also review i the instruction manual and or the cautio...

Page 6: ...ers or anti static spray intended for vinyl LPs If you have printed the disc s label dry the label before playing Do not use the following discs A lens cleaning disc A disc that has a non standard shape e g card heart A disc with a label or sticker on it A disc that has cellophane tape or sticker adhesive on it Do not resurface the playing side of a disc to remove surface scratches Getting Started...

Page 7: ...ights up when the player is turned on USB jack Connect a USB device to this jack See page 14 Remote sensor Ventilation holes HDMI OUT jack Outputs digital video and audio signal LAN 100 terminal Use only when updating the software or when using the BD Live service DC IN 12 V AC adaptor input jack Front panel Rear panel Getting Started ...

Page 8: ...llow blue Shortcut keys for interactive functions TOP MENU Opens or closes the Ultra HD Blu ray BD DVD s Top Menu POP UP MENU Opens or closes the Ultra HD Blu ray BD DVD s menu OPTIONS page 15 Displays the available options on the screen RETURN Returns to the previous display Moves the highlight to select a displayed item as a shortcut key to launch track search window and input track number durin...

Page 9: ...ay BD DVD Selects the sound track on CDs muting Turns off the TV sound temporarily DISPLAY Displays the playback information on the screen To lock the disc tray Child Lock You can lock the disc tray to avoid accidental opening of the tray While the player is turned on press stop HOME and then TOP MENU button on the remote to lock or unlock the tray Press and hold TV and then press and hold the TV ...

Page 10: ...atible 4K display which has HDCP2 2 capable HDMI input If you use BRAVIA TV that supports 4K60p set the TV s HDMI signal format setting to Enhanced format For details refer to the TV s instruction manual If a Sound Bar AV amplifier receiver is directly connected to the TV refer to the connection methods on page 11 If you encounter any problems or need more information refer to Troubleshooting page...

Page 11: ...thods refer to the instruction manual supplied with the Sound Bar AV amplifier receiver If you encounter any problems or need more information refer to Troubleshooting page 22 Connecting to your TV via a Sound Bar AV amplifier receiver 4K Sound Bar AV amplifier receiver with HDMI IN Non 4K Sound Bar AV amplifier receiver without HDMI IN HDMI Cable not supplied To enjoy Bitstream Dolby DTS set BD S...

Page 12: ...Setup page 13 The use of a shielded and straight interface cable LAN cable is recommended For details on settings for network connection see Network Settings page 21 When the player is connected to the Internet and there is a software update the update notification automatically appears on the screen Modem Router Internet LAN cable not supplied LAN cable not supplied ...

Page 13: ...mote When Easy Setup is complete the player will automatically find the available network If there is no output or black screen appears refer to Troubleshooting page 22 The home screen appears when you press HOME Select an application using and press ENTER The following three applications are displayed on the home screen Disc Plays a disc USB device Plays content from a USB device Setup Adjusts th...

Page 14: ...lso refer to the instruction manuals supplied with your TV and the connected device 1 Prepare for 4K Ultra HD Blu ray playback Connect the player to your 4K TV using a Premium High Speed HDMI Cable To view 4K Ultra HD 60p content make sure that the proper setting is selected in HDMI settings on your TV If you use BRAVIA TV that supports 4K60p set the TV s HDMI signal format setting to Enhanced for...

Page 15: ...rast Brightness Colour Hue Pause Pauses the playback Top Menu Displays the Ultra HD Blu ray BD DVD s Top Menu Menu Popup Menu Displays the Ultra HD Blu ray BD s Pop up Menu or DVD s menu Title Search Searches for a title on Ultra HD Blu ray BD DVD VIDEO and starts playback from the beginning Chapter Search Searches for a chapter and starts playback from the beginning Audio Switches the language tr...

Page 16: ... or HDMV interactive title 2 HDR Conversion is only available during HDR video playback when your display device is not compatible with HDR display or when HDR Output in Screen Settings is set to Off 3 Video Settings output may not be significantly observed with normal eyes 4 Brighter Room and Theatre Room are not available during HDR video playback 5 2D Playback is only available during 3D photo ...

Page 17: ...s HDR Output Auto Outputs HDR signal depending on contents and HDMI SINK capability Conversion function is applied when content is HDR and HDMI SINK does not support HDR Off Always output SDR Display Type TV Select this when the player is connected to TV Projector Select this when the player is connected to Projector HDR Conversion will be adjusted according to the display type you select Even tho...

Page 18: ...function 4 3 Select this when connecting to a 4 3 screen TV without a wide mode function Screen Format Full Select this when connecting to a TV with a wide mode function Displays a 4 3 screen picture in 16 9 aspect ratio even on a wide screen TV Normal Changes the picture size to fit the screen size with the original picture aspect ratio DVD Aspect Ratio Letter Box Displays a wide picture with bla...

Page 19: ...gnals without surround effects Select this when connecting an audio device that does not support Dolby Surround Pro Logic or DTS Neo 6 BD DVD Viewing Settings BD DVD Menu Language Selects the default menu language for Ultra HD Blu ray BD DVD VIDEO Select Select Language Code and enter the code for your language referring to Language code list page 31 Audio Language Selects the default audio langua...

Page 20: ...ction HDMI Settings By connecting Sony components that are compatible with HDMI functions with a High Speed HDMI Cable operation is simplified Control for HDMI On The following BRAVIA Sync features are available One Touch Play System Power Off Language Follow Off Turns off the function For details refer to the instruction manual supplied with the TV or components To enable the BRAVIA Sync features...

Page 21: ...s Displays the current network status Network Connection Diagnostics Checks for the proper network connection by running the network diagnostics Easy Setup See Step 3 Easy Setup page 13 Resetting Reset to Factory Default Settings Resets the player settings to the factory default by selecting the group of settings All the settings within the group will be reset Initialise Personal Information Erase...

Page 22: ... connected to the HDMI OUT jack When Control for HDMI in HDMI Settings is set to On page 20 the display language on the screen automatically switches according to the language setting of the connected TV if you change the setting on your TV etc No sound or the sound is not output correctly Check that all the cables are securely connected page 10 Switch the input selector on your Sound Bar AV ampli...

Page 23: ...are version is available Please go to the Setup section of the menu and select Software Update to perform the update appears on the screen when turning the player on See Software Update page 17 to update the player to a newer software version The Control for HDMI function does not work BRAVIA Sync Check that your TV is connected via the HDMI OUT jack Check that Control for HDMI in HDMI Settings is...

Page 24: ... using professional equipment only and is not authorised for playback by consumers page 30 The disc tray does not open and you cannot remove the disc even after you press open close While the player is turned on press stop HOME and then TOP MENU button on the remote to unlock the tray and disable the Child Lock page 9 Try the following Turn the player off and disconnect the AC power cord mains lea...

Page 25: ...playback discs that conform to the Compact Disc CD standard DualDiscs and some of the music discs encoded with copyright protection technologies do not conform to the Compact Disc CD standard therefore these discs may not be playable by this product Note on playback operations of Ultra HD Blu ray BD DVD Some playback operations of Ultra HD Blu ray BD DVD may be intentionally set by software produc...

Page 26: ...bis MP4 mp4 m4v AAC TS m2ts mts Dolby Digital DTS LPCM MPEG AAC Quick Time mov Dolby Digital LPCM AAC MP3 FLV flv f4v LPCM AAC MP3 3gpp 3gpp2 3gp 3g2 3gpp 3gp2 AAC VC1 TS m2ts mts Dolby Digital DTS LPCM MPEG AAC MKV mkv Dolby Digital LPCM AAC MP3 Vorbis WMV9 2 ASF wmv asf WMA9 WMA 10 Pro MKV mkv Dolby Digital LPCM AAC MP3 Vorbis Motion JPEG Quick Time mov Dolby Digital LPCM AAC MP3 AVI avi Dolby D...

Page 27: ...le to perform fast forward or fast reverse function The player does not play coded files such as DRM The player can recognise the following files or folders in BDs DVDs CDs and USB devices up to folders in the 9th layer including the root folder up to 500 files folders in a single layer The player can support frame rate up to 60 fps for AVCHD MPEG4 AVC only up to 30 fps for other video codecs The ...

Page 28: ...cting a USB memory memory card reader digital still camera and digital video camera Do not use for power charging purposes DC IN 12 V DC 1 25 A Power requirements 12 V DC with AC adaptor Rating Input 220 V 240 V AC 50 60 Hz Power consumption when using AC adaptor 15 W Network standby Less than 2 W all wired network ports ON Dimensions approx 320 mm 212 mm 45 mm width depth height incl projecting p...

Page 29: ... Corporation Copyright 2004 2010 Verance Corporation All rights reserved by Verance Reverse engineering or disassembly is prohibited Windows Media is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries This product is protected by certain intellectual property rights of Microsoft Corporation Use or distribution of such technology outside ...

Page 30: ...navia com To request additional information about Cinavia by mail send a postcard with your mailing address to Cinavia Consumer Information Center P O Box 86851 San Diego CA 92138 USA Software License Information For EULA End User License Agreement please refer to END USER LICENSE AGREEMENT sheet supplied with this player USING YOUR PRODUCT INDICATES YOUR ACCEPTANCE OF THIS AGREEMENT For details o...

Page 31: ... Kalaallisut 1299 Cambodian Khmer 1300 Kannada 1301 Korean 1305 Kashmiri 1307 Kurdish 1311 Kirghiz 1313 Latin 1326 Lingala 1327 Laothian Lao 1332 Lithuanian 1334 Latvian 1345 Malagasy 1347 Maori 1349 Macedonian 1350 Malayalam 1352 Mongolian 1353 Moldavian 1356 Marathi 1357 Malay 1358 Malese Maltese 1363 Burmese 1365 Nauru 1369 Nepali 1376 Dutch 1379 Norwegian 1393 Occitan 1403 Oromo 1408 Oriya 141...

Page 32: ... 2165 Finland 2174 France 2109 Germany 2200 Greece 2219 Hong Kong 2248 India 2238 Indonesia 2239 Ireland 2254 Italy 2276 Japan 2304 Korea 2333 Luxembourg 2363 Malaysia 2362 Mexico 2376 Netherlands 2390 New Zealand 2379 Norway 2427 Pakistan 2424 Philippines 2428 Poland 2436 Portugal 2489 Russia 2501 Singapore 2149 Spain 2499 Sweden 2086 Switzerland 2543 Taiwan 2528 Thailand 2184 United Kingdom 2586...

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Page 36: ...r and disconnect the AC power cord mains lead Wait for more than 30 seconds and then reconnect the AC power cord mains lead Record the serial number S N in the space provided below Provide this number to your Sony dealer to get quicker action whenever you call them regarding this product S N _____________________________ To find out useful hints tips and information about Sony products and service...

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