– 23 –
KV-XA25M61/XA25M31/XA25M90/XA25M80/XA25M50
RM-954
KV-XA25M87/XA25M84/XA25M86
RM-953
31
Additional Information
T
roubleshooting
If you find any pr
oblem while viewing your TV
, please check the following guide. If
any pr
oblem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
•
Check the antenna cable and connection
on the TV
, VCR and on the wall.
•
Display the
“CH PRESET
” menu and
select
“MANUAL
PROGRAM
” to pr
eset
the channel again.
•
Check the antenna type (
“VHF
”/
“UHF
”).
Contact a Sony dealer for advice.
•
Adjust the antenna dir
ection. Contact a
Sony dealer for advice.
•
T
ry using a booster
.
•
T
urn of
f or disconnect the booster if it is
in use.
•
If the sound of all the channels ar
e noisy
,
display the
“CH PRESET
” menu and
check the TV system (
“TV SYS
”) setting,
then select
“AUT
O PROGRAM
” to pr
eset
the channels again.
•
If the sound of some channels ar
e noisy
,
select the channel, then display the
“CH
PRESET
” menu and select the appr
opriate
TV system (
“TV SYS
”).
•
If the sound of some channels ar
e noisy
,
select the channel, then pr
ess A/B
to
select the main sound.
•
Check the power cor
d, antenna and the
VCR connections.
•
Pr
ess
?/1
(power).
•
Pr
ess
!
(main power) on the TV to turn
of
f the TV for about five seconds, then
turn it on again.
Page
4
28
–
–
–
–
27
27
15
4
9
9
Snowy pictur
e
Noisy sound
Distorted pictur
e
Noisy sound
Good pictur
e
Noisy sound
No pictur
e
No sound
•
Connection is loose or
the cable is damaged.
•
Channel pr
esetting is
inappr
opriate or
incomplete.
•
The antenna type is
inappr
opriate.
•
The antenna dir
ection
is inappr
opriate.
•
Signal transmission is
low
.
•
Br
oadcast signals ar
e
too str
ong.
•
The TV system setting
or channel pr
esetting
is inappr
opriate or
incomplete.
•
The selected sound is
inappr
opriate.
•
The power cor
d,
antenna or VCR is not
connected.
•
The TV is not turned
on.
Additional Information
continued
32
Additional Information
Tr
oubleshooting (continued)
•
Pr
ess
2
+ to incr
ease the volume level.
•
Pr
ess
%
to cancel the muting.
•
Pr
ess
A/B until a good sound is
hear
d.
•
Do not use a hair dryer or other
equipment near the TV
.
•
Adjust the antenna dir
ection for
minimum interfer
ence. Contact a Sony
dealer for advice.
•
Use a highly dir
ectional antenna.
•
Use the fine tuning (
“FINE
”) function.
•
Adjust the antenna dir
ection. Contact a
Sony dealer for advice.
•
T
urn of
f or disconnect the booster if it is
in use.
•
Display the
“PICTURE
” menu and select
“ADJUST
” of
“PICTURE MODE
”, then
adjust the
“COLOR
” level.
•
Display the
“SETUP
” menu and check the
color system (
“COLOR SYS
”) setting
(usually set this to
“AUT
O
”).
•
Adjust the antenna dir
ection. Contact a
Sony dealer for advice.
•
Keep external speakers or other electrical
equipment away fr
om the TV
. Do not
move the TV while the TV is turned on.
Pr
ess
!
(main power) on the TV to turn
of
f the TV for about five minutes, then
turn it on again.
•
Pr
ess A/B
until
“AUT
O
” appears on the
scr
een.
•
The volume level is
too low
.
•
The sound is muted.
•
Br
oadcast signal has a
transmission pr
oblem.
•
Ther
e is local
interfer
ence fr
om cars,
neon signs, hair
dryers, power
generators, etc.
•
Br
oadcast signals ar
e
reflected by nearby
mountains or
buildings.
•
The antenna dir
ection
is inappr
opriate.
•
Use of a booster is
inappr
opriate.
•
The color level setting
is too low
.
•
The color system
setting is
inappr
opriate.
•
The antenna dir
ection
is inappr
opriate.
•
The magnetic
disturbance fr
om
external speakers or
other equipment, or
the dir
ection of the
earth
’s magnetic field
may af
fect the TV
.
•
The ster
eo r
eception
setting is
inappr
opriate.
Possible cause
Symptom
Solutions
Page
10
10
15
–
–
–
29
–
–
22
25
–
–
15
Good pictur
e
No sound
Dotted lines or
stripes
Double images or
“
ghosts
”
No color
Abnormal color
patches
TV cannot r
eceive
ster
eo br
oadcast
signal.
(Except KV
-XA25M50/
XA25M80)
