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– 18 –
KV-TF21M80
RM-952
23
Additional Information
Possible cause
Symptom
Solutions
continued
Good pictur
e
No sound
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
TV cannot r
eceive ster
eo
br
oadcast signal
(KV
-XF21M93 only)
•
P
ress
¸
+ to incr
ease the volume level.
•
P
ress
¤
to cancel the muting.
•
P
ress
A/B
H
until a better sound is
hear
d. (KV
-XF21M93 only) (page 19)
•
Do not use a hair dryer or other
equipment near the TV
.
•
Adjust the antenna dir
ection for
minimum interfer
ence. Contact a Sony
dealer for advice.
•
Use a highly dir
ectional antenna.
•
Use the fine tuning (FINE) function.
(page 1
1)
•
Adjust the antenna dir
ection. Contact a
Sony dealer for advice.
•
T
urn of
f or disconnect the booster if it is
in use.
•
P
ress SELECT until “COLOR” appears
on the scr
een, then pr
ess + or
– to adjust
the color level. (page 16)
•
Pr
ess SELECT until “COL
SYS ” appears
on the scr
een, then check the color
system setting (usually set this to
“AUT
O”). (page 1
1).
•
Adjust the antenna dir
ection. Contact a
Sony dealer for advice.
•
Keep external speakers or other
electrical equipment away fr
om the TV
.
Do not move the TV while the TV is
turned on. Pr
ess
U
(main power) on
the TV to turn of
f the TV for about five
minutes, then turn it on again.
•
P
ress
A/B
H
until “AUT
O” appears
on the scr
een. (page 19)
•
The volume level is too low
.
•
The sound is muted.
•
B
roadcast signal has a
transmission pr
oblem.
•
Ther
e is local interfer
ence
fr
om cars, neon signs, hair
dryers, power generators,
etc.
•
B
roadcast signals ar
e
re
flected by nearby
mountains or buildings.
•
The antenna dir
ection is
inappr
oprite.
•
Use of a booster is
inappr
opriate.
•
The color level setting is
too low
.
•
The color system setting is
inappr
opriate.
•
The antenna dir
ection is
inappr
oriate.
•
The magnetic disturbance
fr
om external speakers or
other equipment, or the
dir
ection of the earth’s
magnetic field may af
fect
the TV
.
•
The ster
eo r
eception
setting is inappr
opriate.
24
Additional Information
Ster
eo br
oadcast sound
switches on and of
f or is
distorted.
or
The sound switches
between monaural and
ster
eo fr
equently
.
(KV
-XF21M93 only)
Pictur
e slant
Lines moving acr
oss the
TV scr
een.
The
u
indicator on your
TV flashes r
ed a number
of times between
3-second intervals.
TV cabinet cr
eaks.
A “boom” sound is hear
d
when the TV is tur
ned on.
Tr
oubleshooting (continued)
Possible cause
Symptom
Solutions
•
Check the antenna cable and connection
on the TV
, VCR and on the wall. (page 4)
•
Adjust the antenna dir
ection. Contact a
Sony dealer for advice.
•
P
ress
A/B
until a better sound is
hear
d. (page 19)
•
Keep external speakers or other
electrical equipment away fr
om the TV
.
•
P
ress SELECT until “PIC ROT
AT
IO
N
”
appears on the scr
een, then pr
ess + or
–
to align the pictur
e to the TV scr
een.
(page 13)
•
Use the fine tuning (FINE) function.
(page 1
1)
•
Contact your near
est Sony service
center
. (page 21)
—
—
•
Connection is loose or the
cable is damaged.
•
The antenna dir
ection is
inappr
opriate.
• Br
oadcast signal has a
transmission pr
oblem.
•
The magnetic disturbance
fr
om external speakers or
other equipment, or the
dir
ection of the earth’s
magnetic field may af
fect
the TV
.
•
Ther
e is interfer
ence fr
om
external sour
ces, e.g.,
heavy machineries, nearby
br
oadcast station.
•Y
our TV may need service.
• Changes in r
oom
temperatur
e sometimes
make the TV cabinet
expand or contact, making
a noise. This does not
indicate a malfunction.
• The TV’s demagnetizing
function is working. This
does not indicate a
malfunction.
