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KV-21FS150
2-898-033-
21
(1)
Other Information
Troubleshooting
If you have problems with your TV, try the suggestions below. If the problem persists, see the
information at the end of this section.
General
Remote Control
Picture
I want to reset the TV
to the factory
settings
❏
Turn on the TV. While holding down the
button on the remote control,
press the POWER button on the upper panel of the TV (the TV will turn off).
Release the
button. Turn on the television.
The TV is dirty
❏
Clean the TV with a soft dry cloth. Never use strong solvents such as alcohol
or benzene, which might damage the finish of the cabinet.
There is a “Black
box”on the screen
❏
You have selected a text option in the Setup Menu (page 13) and no text is
available. To turn off this feature, set the Closed Captions (CC) option to Off.
If you wish to see subtitles, select CC1-4 instead of Text1-4.
I forgot the Parental
Control password
❏
Enter the following master access code: 4357. After using the master
password, you must create a new access code. You cannot use the master to
unlock currently blocked channels.
I cannot operate the
remote control
❏
Check the orientation of the batteries.
❏
The batteries may be weak. Replace them (page 1).
❏
Move the TV three to four feet away from fluorescent light.
I cannot change
channels with the
remote control
❏
Make sure you have not inadvertently switched your TV from the channel 3
or 4 setting if you are using another device to change channels.
I lost the remote
control.
❏
You can use the buttons on the upper panel to access the menus (page 1).
Contact your local Sony authorized dealer to request a replacement.
No picture, no
sound
❏
Make sure the power cord is pluged in.
❏
If a red light flashes on the front of your TV for more than a few minutes,
disconnect and reconnect the power cord. If the problem continues
contact your local service center.
❏
Verify the TV/VIDEO setting: when watching TV, set it to TV; when you
watch video, select Video 1, 2 or 3 (page 2).
❏
Try another channel to make sure there is no problem with the signal.
Poor or no picture,
good sound
❏
Adjust the
Contrast
in the Picture Menu (page 10).
❏
Adjust the
Brightness
in the Picture Menu (page 10).
❏
Check the antenna and/or cable connections (page 4).
Poor color or
sharpness of the
picture
❏
Adjust the
Color
in the Picture Menu (page 10).
❏
Adjust the
Sharpness
in the Picture Menu (page 10).
❏
Make sure that “Intelligent Picture” is set to “Off” in Picture Menu
(page 10).
No color
❏
Adjust the
Color
in the Picture Menu (page 10).
Summary of Contents for TRINITRON KV-21FS150
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