Sony SVD1321 User Manual Download Page 482

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User Guide

How to Use

Troubleshooting

Hardware

Apps

Network / Internet

Backup / Recovery

Security

Peripheral Devices

List of Topics

Personal Computer

VAIO Duo 13

SVD1321

How can I reinstall the original apps and drivers?

You can restore the preinstalled apps and drivers using

VAIO Care

. To restore

them, start

VAIO Care

(

Keeping Your VAIO Computer in Optimum Condition

(VAIO Care)

) and then select

Advanced Tools

Restore and recovery

, and

Reinstall Applications and Drivers

Refer to the help file included with

VAIO Care

for more information.

Go to Page Top

Back Back to Top

482

Summary of Contents for SVD1321

Page 1: ...Use Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Use this manual if you encounter any problems or have any questions about your VAIO computer Read This First Go to Page Top 2013 Sony Corporation 1 ...

Page 2: ...o 13 SVD1321 How to Use Select the item you want to check from the navigation pane on the left then the keyword from the right pane The list of topics relating to the keyword will be displayed If you cannot find the item In the List of Topics you can see headers for all of the topics in this user guide Enter the keyword in the search box at the top of each page Go to Page Top Back Back to Top 2013...

Page 3: ... left then the keyword from the right pane The list of FAQs relating to the keyword will be displayed Visit the VAIO support website that provides up to date information on your VAIO computer http esupport sony com US VAIO USA http www sony ca support Canada English http fr sony ca support Canada French http esupport sony com LA VAIO Latin American area http esupport sony com BR VAIO Brazil Go to ...

Page 4: ...How to Use Troubleshooting Personal Computer VAIO Duo 13 SVD1321 List of Topics Headers for all of the topics in this user guide will be displayed Select the item from the navigation pane on the left Go to Page Top Back Back to Top 2013 Sony Corporation 4 ...

Page 5: ...Apps The preinstalled apps may vary depending on the model or options you selected The apps described in this manual may not be preinstalled on your VAIO computer Supplied manuals The following manuals are supplied with your VAIO computer On screen documentation User Guide Introduction Version Welcome A preinstalled manual with limited information of your VAIO computer focused on support and Inter...

Page 6: ...ecial damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the TM or R marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is g...

Page 7: ...ings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Windows 8 The Basics Power Display Internet Password Apps Windows Menu Windows 8 Store Help and Support User account Go to Page Top Back Back to Top 2013 Sony Corporation 7 ...

Page 8: ...on Setup Network Internet Connections Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Parts Description VAIO computer Go to Page Top Back Back to Top 2013 Sony Corporation 8 ...

Page 9: ...net Connections Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Setup VAIO computer Power Battery Display Keyboard Supplied items Windows 8 Go to Page Top Back Back to Top 2013 Sony Corporation 9 ...

Page 10: ...rk Internet Connections Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Network Internet Internet LAN Wi Fi Apps Store Wireless WAN Go to Page Top Back Back to Top 2013 Sony Corporation 10 ...

Page 11: ...Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Connections Power Display HDMI Peripheral device CD DVD BD Audio Speakers Headphones Optical digital output Internet LAN Wi Fi BLUETOOTH USB Location information Wireless WAN Go to Page Top Back Back to Top 2013 Sony Corporation 11 ...

Page 12: ...er Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Settings VAIO computer Power Display HDMI Peripheral device CD DVD BD Audio Speakers Microphone Optical digital output Button Recovery Keyboard Touch pad Camera Internet Password Memory module BIOS Service and support Back Back to Top 12 ...

Page 13: ...Touch panel Location information Sensor Security Menu Windows 8 Pen User account Face Recognition Go to Page Top 2013 Sony Corporation 13 ...

Page 14: ...ckup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Backup Recovery VAIO computer CD DVD BD Button Recovery BIOS Backup Service and support Built in storage device Partition Refresh Go to Page Top Back Back to Top 2013 Sony Corporation 14 ...

Page 15: ...Connections Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Security VAIO computer Internet Password BIOS Service and support Face Recognition Go to Page Top Back Back to Top 2013 Sony Corporation 15 ...

Page 16: ...ations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Other Operations Power Battery Display Keyboard Touch pad Camera BIOS USB Memory card Built in storage device Touch panel Partition NFC One touch functions Windows Windows 8 Help and Support Pen Go to Page Top Back Back to Top 2013 Sony Corporation 16 ...

Page 17: ...very Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Notifications Read this first VAIO computer Care and maintenance Important notice Service and support Product registration Supplied items Security Go to Page Top Back Back to Top 2013 Sony Corporation 17 ...

Page 18: ...urity Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Hardware Power Battery Display HDMI Audio Microphone Keyboard Touch pad Camera LAN Wi Fi BLUETOOTH Password BIOS USB Memory card Software Computer NFC One touch functions Location information Back Back to Top 18 ...

Page 19: ...Sensor Pen Wireless WAN Go to Page Top 2013 Sony Corporation 19 ...

Page 20: ... Troubleshooting Hardware Apps Network Internet Backup Recovery Security Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Apps Display Software Go to Page Top Back Back to Top 2013 Sony Corporation 20 ...

Page 21: ...ng Hardware Apps Network Internet Backup Recovery Security Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Network Internet LAN Wi Fi BLUETOOTH Wireless WAN Go to Page Top Back Back to Top 2013 Sony Corporation 21 ...

Page 22: ...roubleshooting Hardware Apps Network Internet Backup Recovery Security Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Backup Recovery Recovery Go to Page Top Back Back to Top 2013 Sony Corporation 22 ...

Page 23: ...Troubleshooting Hardware Apps Network Internet Backup Recovery Security Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Security Password BIOS Go to Page Top Back Back to Top 2013 Sony Corporation 23 ...

Page 24: ...bleshooting Hardware Apps Network Internet Backup Recovery Security Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Peripheral Devices USB Printer Go to Page Top Back Back to Top 2013 Sony Corporation 24 ...

Page 25: ...Store Password About User Account Types Switching from a Local Account to a Microsoft Account Apps Switching User Accounts Viewing Running Apps Searching Starting Apps Settings or Files Installing Apps from Windows Store Closing Apps Opening the App Menu Switching Apps Windows Opening Windows Help and Support Menu Opening Control Panel About the Start Screen and Menu Opening the Charms Opening the...

Page 26: ...trolling the Power State of Your VAIO Computer Sleep Mode Shutdown Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Battery Charging the Battery Pack Notes on Using the Battery Pack Display Raising the LCD Screen Keyboard Raising the LCD Screen Supplied items Checking Supplied Items Windows 8 Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Net...

Page 27: ...tion Disabling the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications About the Internet Connection Services About a Security Key for Wi Fi R Wireless LAN Starting Wi Fi R Wireless LAN Communications Apps Installing Apps from Windows Store Store Installing Apps from Windows Store Wireless WAN Stopping Wireless WAN Communications Wire...

Page 28: ... Optical digital output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Internet About the Network LAN Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function Stopping Wireless WAN Communications Wireless WAN equipped models About the Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Starting W...

Page 29: ...ipped models Wireless WAN Stopping Wireless WAN Communications Wireless WAN equipped models Starting Wireless WAN Communications Wireless WAN equipped models Before Using the Wireless WAN Wireless WAN equipped models Inserting a Micro SIM Card Wireless WAN equipped models Removing a Micro SIM Card Wireless WAN equipped models Settings VAIO computer About the ASSIST Button Booting Your VAIO Compute...

Page 30: ...s Using the Multiple Monitors Function Notes on the LCD screen Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV CD DVD BD Booting Your VAIO Computer from External Devices Audio Adjusting the Speakers Volume Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a...

Page 31: ...g Changing the Power on Password Booting Your VAIO Computer from External Devices Removing the Power on Password Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models Service and support Keeping Your VAIO Computer in Optimum Condition VAIO Care Updating Your VAIO Computer Using VAIO Update Touch panel Enlarging the Text Size DPI Touch screen equipped models Notes on Us...

Page 32: ...ices Button About the ASSIST Button Recovery About the ASSIST Button Removing Recovery Content to Free up Disk Space Recovering from Recovery Media Creating Recovery Media Checking the Volume of the Recovery Area Notes on Recovery About Recovery Recovering from the Recovery Area Refreshing Your VAIO Computer BIOS About the ASSIST Button Booting Your VAIO Computer from External Devices Backup About...

Page 33: ...nging the Power on Password Creating Changing Removing Your Windows Password Removing the Power on Password Signing In to Windows Using Face Recognition BIOS Setting Changing the Power on Password Removing the Power on Password Service and support Keeping Your VAIO Computer in Optimum Condition VAIO Care Using VAIO Update Face Recognition Using Face Recognition Notes on Face Recognition Signing In...

Page 34: ...t in Camera Built in camera equipped models BIOS Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models USB Connecting a USB Device Charging a USB Device Memory card Notes on Using Memory Stick Inserting SD Memory Cards Notes on Using SD Memory Cards Removing SD Memory Cards Removing Memory Stick Compatible Memory Stick Inserting Memory Stick Formatting Memory Stick Abo...

Page 35: ...Pen Digitizer Stylus supplied models Replacing the Battery of the Pen Digitizer Stylus supplied models Replacing the Nib Digitizer Stylus supplied models Using the Pen Stand Digitizer Stylus supplied models Using the Pen Hook Digitizer Stylus supplied models Clipping an Image Displayed on the Computer Screen Active Clip Notifications Read this first Read This First VAIO computer Setting Up an Appr...

Page 36: ...g Common Problems with Your VAIO Computer Product registration About Online Support Website Supplied items Checking Supplied Items Security Updating Your VAIO Computer Go to Page Top 2013 Sony Corporation 36 ...

Page 37: ...sn t the computer screen rotate Why does the LCD brightness automatically change What should I do if captured images flicker Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if color gradients are not displayed correctly on my computer screen Why do sound interruptions and or dropped fr...

Page 38: ... flicker Why is the video input from the built in camera suspended momentarily Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality LAN How can I find the physical address MAC address of the built in wireless network interface of my VAIO computer What should I do if I...

Page 39: ...do if I forget the power on password to start my VAIO computer USB What should I do if I cannot charge the device connected to the USB port that supports USB charging Memory card Why can t I write data to a memory card Software Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Computer Why is my V...

Page 40: ...nd the physical address MAC address of the built in wireless network interface of my VAIO computer What should I do if I cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow What should I do if I cannot use the Wi Fi R Wireless LAN function What should I do if I do not know the SSID or security key for the ac...

Page 41: ...ers Security Password What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively What should I do if I forget the power on password to start my VAIO computer What should I do if I forget the Windows password BIOS What should I do if I forget the power on password to start my VAIO computer Peripheral De...

Page 42: ...in Optimum Condition VAIO Care for more information When you contact VAIO support you may be asked for the serial number and the model number of your VAIO computer The serial number is a 15 digit number that can be found in the VAIO Care window on the bottom on the back panel of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number is locate...

Page 43: ...ility For Sony s environmental initiatives and recycling of your products visit our sustainability site http www sony com green Hint You can find a link to register your computer online in VAIO Care To start VAIO Care see Searching Starting Apps Settings or Files Go to Page Top Related Topic Read This First Keeping Your VAIO Computer in Optimum Condition VAIO Care Go to Page Top 2013 Sony Corporat...

Page 44: ...plete version you can access it anytime even if you are offline With the complete version of the User Guide you can view information about Parts description Feature and operating instructions Precautions Troubleshooting information Windows 8 basic operations To update the User Guide to the complete version To update this User Guide Introduction Version to the complete version of the User Guide ope...

Page 45: ...ital Subscriber Line DSL Cable modem Satellite Dial up For more information on devices required for Internet access and how to connect your VAIO computer to the Internet ask your ISP The following is one of the Internet connection methods as an example To use the Wi Fi network 1 Open the charms and select the Settings charm 2 Select the network icon 3 Select your desired network SSID from the list...

Page 46: ...dows Update in the search box 4 Select Windows Update from the list 5 Follow the on screen instructions to complete the updates To use VAIO Update VAIO Update automatically notifies you of new updates available on the Internet then downloads and installs them on your VAIO computer 1 Open the charms and select the Search charm 2 Select Apps 3 Enter VAIO Update in the search box 4 Select VAIO Update...

Page 47: ... Refer to the help file included with VAIO Care for more information Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen In this screen you can start the recovery process of the computer in case of emergency for example when Windows does not start Finding Support Information The Sony online support website provides instant access to information on c...

Page 48: ...Keyboard operation Press the Windows key and the C key at the same time Searching Starting Apps Settings or Files 1 Open the charms and select the Search charm 2 Select Apps Settings or Files Tap a tile to start an app and personalize the Start screen by adding and rearranging tiles Mouse Touch pad operation Click a tile to start an app and personalize the Start screen by adding and rearranging ti...

Page 49: ... drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward Keyboard operation Press the Windows key and the Tab key at the same time Switching Apps You can switch between apps that are currently running Touch operation Display currently running apps touch your desired app icon and swipe in from the left edge Mouse Touch pad operation 49 ...

Page 50: ...llow the instructions below to open the app menu Hint Open the app menu when an app is displayed on the computer screen App commands vary depending on the app that is currently displayed on the computer screen Touch operation Swipe up from the bottom edge Mouse Touch pad operation Right click within an app Keyboard operation Press the Windows key and the Z key at the same time 50 ...

Page 51: ...the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the screen until the hand icon appears 2 Drag the app to the bottom of the screen until the app disappears from the screen Keyboard operation Press the Alt key and the F4 key at the same time Installing Apps from Windows Store You can add apps from Windows Store Internet connection is necessary to acces...

Page 52: ... and Support by following these steps 1 Open the charms and select the Search charm 2 Select Apps 3 Enter Help and Support in the search box 4 Select Help and Support Entering Sleep or Shutting Down 1 Open the charms and select the Settings charm 2 Select Power then select Sleep Shut down or Restart Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation VAIO the VAIO logo ...

Page 53: ...rks or trademarks of Microsoft Corporation in the United States and or other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of system products and services are trademarks of their respective owners In the manual the TM or R marks are not specified Go to Page Top 2013 Sony Corporation 53 ...

Page 54: ...st of Topics Print Personal Computer VAIO Duo 13 SVD1321 Opening Windows Help and Support You can open Windows Help and Support by following these steps 1 Open the charms and select the Search charm See Opening the Charms to open the charms 2 Select Apps 3 Enter Help and Support in the search box 4 Select Help and Support Go to Page Top Back Back to Top 2013 Sony Corporation 54 ...

Page 55: ...retaining the computer s state including data you are working on Go to Page Top You might be looking for the following topics Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Selecting a Power Plan Notes on Sleep Mode Notes on Using the Power Source Charge Indicator Status List About Sleep Mode What should I do if Hibernate mode is not available or my VAIO computer...

Page 56: ...Go to Page Top 2013 Sony Corporation 56 ...

Page 57: ...els Notes on Using the Touch Screen Touch screen equipped models Changing the Resolution Size of the Screen Image How to Use the Touch Screen Touch screen equipped models About Built In Sensors Notes on Built In Sensors Displaying Clear and Vivid Images X Reality for mobile installed models Adjusting the LCD Brightness Automatically Changing the LCD Brightness About the Touch Screen Touch screen e...

Page 58: ...splayed smoothly What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port What should I do if videos are not displayed on the computer screen What should I do if my computer screen goes blank What should I do if some items do not fit on the computer screen Go to Page Top 2013 Sony Corporation 58 ...

Page 59: ...ing the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function Stopping Wireless WAN Communications Wireless WAN equipped models About the Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Starting Wireless WAN Communications Wireless WAN equipped models About the Internet Connection Services Before Using the Wireless WAN Wireless WAN equipped models In...

Page 60: ... 8 you can switch between a local account and a Microsoft account Go to Page Top You might be looking for the following topics Setting Changing the Power on Password Creating Changing Removing Your Windows Password Removing the Power on Password Signing In to Windows Using Face Recognition What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wro...

Page 61: ...list on the Start screen Searching Starting Apps Settings or Files You can search apps files or settings on the charms and then start your desired apps files or settings Installing Apps from Windows Store You can install apps from Windows Store Closing Apps You can close currently running apps by following the instruction below Opening the App Menu Many apps have app menus that you can use to cont...

Page 62: ...s Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps Go to Page Top Back Back to Top 2013 Sony Corporation 62 ...

Page 63: ...Panel by following these steps About the Start Screen and Menu You can add shortcuts to apps the desktop and websites that you use the most Opening the Charms You can open the charms to search for apps and files share content play content on other devices or print and set up your VAIO computer Opening the Desktop You can access the desktop from a tile just like an app Open the desktop by following...

Page 64: ...VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including da...

Page 65: ...ty Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Store Switching User Accounts You can switch to another user account by following these steps Installing Apps from Windows Store You can install apps from Windows Store Go to Page Top Back Back to Top 2013 Sony Corporation 65 ...

Page 66: ...tings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Help and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps Go to Page Top Back Back to Top 2013 Sony Corporation 66 ...

Page 67: ... List of Topics Personal Computer VAIO Duo 13 SVD1321 User account About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account Go to Page Top Back Back to Top 2013 Sony Corporation 67 ...

Page 68: ... and Controls on the Sides Describes the features on the sides of the VAIO computer such as connection ports Parts and Controls on the Back Describes the features on the back of the VAIO computer such as connection ports Go to Page Top You might be looking for the following topics Setting Up an Appropriate Work Environment Checking Supplied Items Raising the LCD Screen About the ASSIST Button Boot...

Page 69: ...ck all items packed with the product before use Raising the LCD Screen To use the keyboard you need to raise the LCD screen Go to Page Top You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Bottom Parts and Controls on the Sides Parts and Controls on the Back About the ASSIST Button Booting Your VAIO Computer from External Devices Keeping Your V...

Page 70: ...AC power source Go to Page Top You might be looking for the following topics Restarting Your VAIO Computer Entering Sleep Mode Shutting Down or Restarting Using Sleep Mode Selecting a Power Plan Notes on Sleep Mode Notes on Using the Power Source Charge Indicator Status List About Sleep Mode What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode Why d...

Page 71: ...Go to Page Top 2013 Sony Corporation 71 ...

Page 72: ...o a power source The charging time may vary depending on operating conditions Notes on Using the Battery Pack Before using the battery pack read the following precautions for correct use Go to Page Top You might be looking for the following topics Charge Indicator Status List Extending the Battery Life About Sleep Mode Checking the Battery Charge Capacity Why cannot I fully charge my battery pack ...

Page 73: ...se the Touch Screen Touch screen equipped models About Built In Sensors Notes on Built In Sensors Displaying Clear and Vivid Images X Reality for mobile installed models Adjusting the LCD Brightness Automatically Changing the LCD Brightness About the Touch Screen Touch screen equipped models Why doesn t the computer screen rotate Why does the LCD brightness automatically change What should I do if...

Page 74: ...ed on my TV screen or external display connected to the HDMI output port What should I do if videos are not displayed on the computer screen What should I do if my computer screen goes blank What should I do if some items do not fit on the computer screen Go to Page Top 2013 Sony Corporation 74 ...

Page 75: ...Top You might be looking for the following topics Changing the Keyboard Backlight Settings Keyboard backlight equipped models Entering Characters with Touch Screen Operations Touch screen equipped models Combinations and Functions with the Fn Key What should I do if my keyboard configuration is wrong What should I do if I cannot enter certain characters with my keyboard What should I do if my VAIO...

Page 76: ...nections Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Supplied items Checking Supplied Items Check all items packed with the product before use Go to Page Top Back Back to Top 2013 Sony Corporation 76 ...

Page 77: ...opics Personal Computer VAIO Duo 13 SVD1321 Windows 8 Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Go to Page Top You might be looking for the following topics Restarting Your VAIO Computer Using Sleep Mode Go to Page Top Back Back to Top 2013 Sony Corporation 77 ...

Page 78: ... Wi Fi function by following these steps Stopping Wireless WAN Communications Wireless WAN equipped models You can stop wireless WAN WWAN communications by following these steps About the Wi Fi R Wireless LAN Standards Wi Fi allows your VAIO computer to connect to a network through a wireless connection Stopping Wi Fi R Wireless LAN Communications You can stop Wi Fi communications by following the...

Page 79: ...IM card About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Go to Page Top 2013 Sony Corpora...

Page 80: ...rity Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Go to Page Top You might be looking for the following topics How can I find the physical address MAC address of the built in wireless network interface of my VAIO computer What should I do if I ca...

Page 81: ...ices are available About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Go to Page Top You mi...

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Page 83: ... of Topics Personal Computer VAIO Duo 13 SVD1321 Apps Installing Apps from Windows Store You can install apps from Windows Store Go to Page Top You might be looking for the following topics Switching User Accounts Viewing Running Apps Searching Starting Apps Settings or Files Closing Apps Opening the App Menu Switching Apps Go to Page Top Back Back to Top 2013 Sony Corporation 83 ...

Page 84: ...rity Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Store Installing Apps from Windows Store You can install apps from Windows Store Go to Page Top You might be looking for the following topics Switching User Accounts Go to Page Top Back Back to Top 2013 Sony Corporation 84 ...

Page 85: ...and Before Using the Wireless WAN Wireless WAN equipped models A Wide Area Network WAN is a widespread communications network that makes it possible to connect local computer networks in remote locations together and it is often available with communication facilities provided by carriers such as telecom operators Inserting a Micro SIM Card Wireless WAN equipped models This topic explains how to i...

Page 86: ... Power Plan Notes on Sleep Mode Notes on Using the Power Source Charge Indicator Status List About Sleep Mode What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode Why does a message appear and Windows fail to start when I turn on my VAIO computer What should I do if my VAIO computer does not turn on or the power button does not work the charge indic...

Page 87: ...e Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied Go to Page Top You might be looking for the following topics About the Start Screen and Menu Opening the Desktop Raising the LCD Screen Enlarging th...

Page 88: ... AVCHD digital video camcorder What should I do if my computer screen flickers or fades to white How do I change the LCD brightness What should I do if no image is displayed on my external display or TV screen What should I do if videos are not displayed smoothly What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port What should I do if vide...

Page 89: ... computer with an HDMI cable not supplied Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied Go to Page Top You might be looking for the following topics What should I do if no image is di...

Page 90: ...ur VAIO computer Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for ...

Page 91: ... Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 CD DVD BD Connecting an External Drive Connect an external disc drive or hard disk drive to a USB port on your VAIO computer Go to Page Top You might be looking for the following topics Booting Your VAIO Computer from External Devices Go to Page Top Back Back to Top 2013 Sony Corporation 91 ...

Page 92: ...d a TV using an HDMI connection Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Go to Page Top You might be looking for the following topics Adjusting the Speakers Volume Adjusting the Volume in Windows Adjusting the Microphone Volume What should I do if my microphone does not work What sho...

Page 93: ...oting List of Topics Personal Computer VAIO Duo 13 SVD1321 Speakers Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Go to Page Top You might be looking for the following topics Adjusting the Speakers Volume Go to Page Top Back Back to Top 2013 Sony Corporation 93 ...

Page 94: ...ity Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Headphones Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Go to Page Top Back Back to Top 2013 Sony Corporation 94 ...

Page 95: ... List of Topics Personal Computer VAIO Duo 13 SVD1321 Optical digital output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Go to Page Top Back Back to Top 2013 Sony Corporation 95 ...

Page 96: ...N Standards Wi Fi allows your VAIO computer to connect to a network through a wireless connection Stopping Wi Fi R Wireless LAN Communications You can stop Wi Fi communications by following these steps Starting Wireless WAN Communications Wireless WAN equipped models You can establish wireless WAN WWAN communications using Mobile Broadband About the Internet Connection Services The following types...

Page 97: ...ion key or a WEP Wired Equivalent Privacy key Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Go to Page Top You might be looking for the following topics Installing Apps from Windows Store Using the Antivirus App for Your VAIO Computer Go to Page Top 2013 Sony Corporation 97 ...

Page 98: ...rity Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Go to Page Top You might be looking for the following topics How can I find the physical address MAC address of the built in wireless network interface of my VAIO computer What should I do if I ca...

Page 99: ...ices are available About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Go to Page Top You mi...

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Page 101: ...nnect BLUETOOTH devices to your VAIO computer About the BLUETOOTH R Function You can establish wireless communications between your VAIO computer and other BLUETOOTH devices such as another computer a smartphone a mobile phone a headset or a mouse Go to Page Top You might be looking for the following topics Why is my BLUETOOTH R connection slow Why can t I use the BLUETOOTH R function when I sign ...

Page 102: ...y disk drive speaker or printer to your VAIO computer Charging a USB Device You can charge a USB device even while your VAIO computer is off or in Sleep mode by enabling the USB charging settings Go to Page Top You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a docume...

Page 103: ... models You can disable the download of the location information collected by the Global Navigation Satellite System GNSS Follow these steps to disable the setting Downloading the Location Information GNSS equipped models You can download the location information of your VAIO computer using the Global Navigation Satellite System GNSS Go to Page Top You might be looking for the following topics Wha...

Page 104: ...nd Before Using the Wireless WAN Wireless WAN equipped models A Wide Area Network WAN is a widespread communications network that makes it possible to connect local computer networks in remote locations together and it is often available with communication facilities provided by carriers such as telecom operators Inserting a Micro SIM Card Wireless WAN equipped models This topic explains how to in...

Page 105: ...IO computer running at an optimum level Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Viewing the System Informati...

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Page 107: ... the Power State of Your VAIO Computer Sleep Mode Shutdown Restarting Your VAIO Computer Entering Sleep Mode Shutting Down or Restarting Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Charge Indicator Status List About Sleep Mode What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode Why does a message appear and Win...

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Page 109: ...n HDMI cable not supplied Selecting Display Modes You can switch the display output between the computer screen and an external display connected to your VAIO computer Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays Notes on the LCD screen Read the following precautions for correct use of the LCD screen ...

Page 110: ...d images flicker Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if color gradients are not displayed correctly on my computer screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder ...

Page 111: ...computer with an HDMI cable not supplied Changing the Resolution Size of the Screen Image on an HDMI Connected Device You can change the screen resolution or size of your VAIO computer s screen image displayed on an external display such as a TV connected to the computer with an HDMI cable not supplied Go to Page Top You might be looking for the following topics What should I do if no image is dis...

Page 112: ...ur VAIO computer Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for ...

Page 113: ...sonal Computer VAIO Duo 13 SVD1321 CD DVD BD Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Go to Page Top You might be looking for the following topics Connecting an External Drive Go to Page Top Back Back to Top 2013 Sony Corporation 113 ...

Page 114: ...round sound decoder devices between your VAIO computer and a TV using an HDMI connection Adjusting the Volume in Windows You can adjust the volume on each device and app from Control Panel Adjusting the Microphone Volume You can adjust the volume level of the microphone Go to Page Top You might be looking for the following topics Connecting External Speakers Headphones Headset What should I do if ...

Page 115: ...otifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Speakers Adjusting the Speakers Volume You can change the volume level of the speakers and headphones Go to Page Top You might be looking for the following topics Connecting External Speakers Headphones Headset Go to Page Top Back Back to Top 2013 Sony Corporation 115 ...

Page 116: ...pics Personal Computer VAIO Duo 13 SVD1321 Microphone Adjusting the Microphone Volume You can adjust the volume level of the microphone Go to Page Top You might be looking for the following topics What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Go to Page Top Back Back to Top 2013 Sony Corporation 116 ...

Page 117: ... List of Topics Personal Computer VAIO Duo 13 SVD1321 Optical digital output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Go to Page Top Back Back to Top 2013 Sony Corporation 117 ...

Page 118: ... Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Go to Page Top Back Back to Top 2013 Sony Corporation 118 ...

Page 119: ...m Recovery Media Creating Recovery Media Checking the Volume of the Recovery Area Notes on Recovery About Recovery Recovering from the Recovery Area Refreshing Your VAIO Computer What should I do if my VAIO computer becomes unstable Windows starts What should I do if my VAIO computer becomes unstable Windows does not start What should I do if I cannot start complete the recovery process What shoul...

Page 120: ...yboard backlight by changing the keyboard backlight settings Go to Page Top You might be looking for the following topics Raising the LCD Screen Entering Characters with Touch Screen Operations Touch screen equipped models Combinations and Functions with the Fn Key What should I do if my keyboard configuration is wrong What should I do if I cannot enter certain characters with my keyboard What sho...

Page 121: ...avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations Enabling Disabling the Touch Pad You can enable disable the touch pad on your VAIO computer Using the Touch Pad By sliding your finger on the touch pad you can move the pointer on the computer screen Go to Page Top You might be looking for the following topics Why can t I use the touch pad How do I a...

Page 122: ...nternet using the built in camera and communication apps Go to Page Top You might be looking for the following topics Notes on the Built in Camera Built in camera equipped models What should I do if captured images flicker Why is the video input from the built in camera suspended momentarily Why does the viewfinder show no images or poor quality images What should I do if captured images contain d...

Page 123: ...ork LAN Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function Stopping Wireless WAN Communications Wireless WAN equipped models About the Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Starting Wireless WAN Communications Wireless WAN equipped models About the Internet Connection Services Before Using the Wireless WAN Wireless WAN...

Page 124: ...de Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows password Switching from a Local Account t...

Page 125: ...s Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Memory module Viewing the System Information You can view the system information of your VAIO computer Go to Page Top Back Back to Top 2013 Sony Corporation 125 ...

Page 126: ... the VAIO logo appears to start the computer Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the ma...

Page 127: ...your VAIO computer running at an optimum level Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Go to Page Top You mi...

Page 128: ...te the touch screen easier Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer Go to Page Top You might be looking for the following topics About the Touch ...

Page 129: ... models You can disable the download of the location information collected by the Global Navigation Satellite System GNSS Follow these steps to disable the setting Downloading the Location Information GNSS equipped models You can download the location information of your VAIO computer using the Global Navigation Satellite System GNSS Go to Page Top You might be looking for the following topics Wha...

Page 130: ...In Sensors A built in accelerometer digital compass magnetometer and gyro sensor enable you to use the following functions Notes on Built In Sensors Before using built in sensors read the following precautions for correct use Go to Page Top You might be looking for the following topics Why doesn t the computer screen rotate Why doesn t the built in digital compass show the correct direction Go to ...

Page 131: ...curity Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Go to Page Top Back Back to Top 2013 Sony Corporation 131 ...

Page 132: ...otifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Menu Opening Control Panel You can open Control Panel by following these steps Go to Page Top You might be looking for the following topics About the Start Screen and Menu Opening the Charms Opening the Desktop Go to Page Top Back Back to Top 2013 Sony Corporation 132 ...

Page 133: ... Computer VAIO Duo 13 SVD1321 Windows 8 Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including data you are working on Go to Page Top You might be looking for the following topics Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Restarting Your VAIO Computer Go to Page Top Back Back to Top 2013 Sony Corporation 1...

Page 134: ...e Top You might be looking for the following topics How to Use the Pen Digitizer Stylus supplied models Replacing the Battery of the Pen Digitizer Stylus supplied models Replacing the Nib Digitizer Stylus supplied models Using the Pen Stand Digitizer Stylus supplied models Using the Pen Hook Digitizer Stylus supplied models Clipping an Image Displayed on the Computer Screen Active Clip Why does th...

Page 135: ...ons Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 User account Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account Go to Page Top You might be looking for the following topics About User Account Types Go to Page Top Back Back to Top 2013 Sony Corporation 135 ...

Page 136: ... Face Recognition Using Face Recognition Face recognition provides you with secure convenient functions Notes on Face Recognition Read the following precautions before using face recognition Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows password Go to Page Top Back Back to...

Page 137: ...such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level Go to Page Top You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Bottom Par...

Page 138: ...sonal Computer VAIO Duo 13 SVD1321 CD DVD BD Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Go to Page Top You might be looking for the following topics Connecting an External Drive Go to Page Top Back Back to Top 2013 Sony Corporation 138 ...

Page 139: ... Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Go to Page Top Back Back to Top 2013 Sony Corporation 139 ...

Page 140: ...d you can use Recovery Media to recover your VAIO computer Creating Recovery Media Follow the instructions below to create Recovery Media Checking the Volume of the Recovery Area Your built in storage device contains the recovery area where the data for the system recovery is stored Notes on Recovery Read the following notes thoroughly before recovering your VAIO computer About Recovery Recovery i...

Page 141: ...I cannot start complete the recovery process What should I do if I cannot create Recovery Media How do I create Recovery Media What should I do if I cannot recover my VAIO computer from the recovery area How can I restore my VAIO computer system to its factory default settings How can I reinstall the original apps and drivers Go to Page Top 2013 Sony Corporation 141 ...

Page 142: ... when using the computer Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Go to Page Top You might be looking for the following topics Setting Changing the Power on Password Removing the Power on Password Using Intel R Anti Theft Technology Int...

Page 143: ... a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows follow these steps to restore computer system files Backing Up Your Data when You cannot Start Windows If you cannot start Windows back up you...

Page 144: ... Service and support Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level Go to Page Top You might be looking for the following topics Updating Your VAIO Computer Using VAIO Update About Online Support Website Solving Common Problems with Your VAIO Computer Go to Page Top Back Back t...

Page 145: ...t to minimize the recovery area by removing such data to free up disk space on the C drive or the last drive in your drive list for example D drive Creating Partitions This topic describes how to create partitions Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various...

Page 146: ...r VAIO Duo 13 SVD1321 Partition Creating Partitions This topic describes how to create partitions Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Go to Page Top Back Back to Top 2013 Sony Corpo...

Page 147: ...overy is the process of restoring the built in storage device back to its original factory condition Refresh is the process of reinstalling the operating system with the main settings and personal data retained Refreshing Your VAIO Computer If your VAIO computer has become unstable it is recommended that you use the refresh function provided by Windows Refresh the computer by following these steps...

Page 148: ...vides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Go to Page Top You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Bottom Parts and Controls on the Sides Parts and Controls on the Back Setting Up an Appropriate Work Environment Checking Supplied It...

Page 149: ...ork LAN Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function Stopping Wireless WAN Communications Wireless WAN equipped models About the Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Starting Wireless WAN Communications Wireless WAN equipped models About the Internet Connection Services Before Using the Wireless WAN Wireless WAN...

Page 150: ...ns from power saving mode to Normal mode Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows pas...

Page 151: ...d will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password Go to Page Top You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Using Intel R ...

Page 152: ...h VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Go to Page Top You might be looking for the following topics Updating Your VAIO Computer About Online Support W...

Page 153: ... Face Recognition Using Face Recognition Face recognition provides you with secure convenient functions Notes on Face Recognition Read the following precautions before using face recognition Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows password Go to Page Top Back Back to...

Page 154: ...rged even while you are using your VAIO computer when the computer is connected to a power source The charging time may vary depending on operating conditions Turning On Your VAIO Computer Turn on your VAIO computer to start Windows About Sleep Mode Sleep mode enables you to take a break and retain the computer s state including data you are working on Using Sleep Mode In Sleep mode you can step a...

Page 155: ...mputer automatically turn off What should I do if I cannot turn off my VAIO computer What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if my VAIO computer does not turn on What should I do if the screen remains blank when I press the power button Go to Page Top 2013 Sony Corporation 155 ...

Page 156: ...ter is running on battery power you can extend the battery life using the following methods About Sleep Mode Sleep mode enables you to take a break and retain the computer s state including data you are working on Checking the Battery Charge Capacity The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharging As a result the battery life bec...

Page 157: ...en and Menu Opening the Desktop Raising the LCD Screen Connecting a TV with an HDMI Input Port Selecting Display Modes Using the Multiple Monitors Function Notes on the LCD screen Changing the Resolution Size of the Screen Image on an HDMI Connected Device Enlarging the Text Size DPI Touch screen equipped models Changing the Resolution Size of the Screen Image About Built In Sensors Notes on Built...

Page 158: ...on my external display or TV screen What should I do if videos are not displayed smoothly What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port What should I do if videos are not displayed on the computer screen What should I do if my computer screen goes blank What should I do if some items do not fit on the computer screen Go to Page Top ...

Page 159: ... text entry Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action Go to Page Top You might be looking for the following topics Raising the LCD Screen Changing the Keyboard Backlight Settings Keyboard backlight equipped models What should I do if my keyboard configuration is wrong What should I do if I cannot e...

Page 160: ...e the pointer on the computer screen Go to Page Top You might be looking for the following topics Enabling Disabling the Gesture Function Disabling the Tapping Function on the Touch Pad Enabling Disabling the Touch Pad Why can t I use the touch pad How do I avoid unintentional clicks caused by a light touch on the touch pad How do I disable the touch pad What should I do if my VAIO computer screen...

Page 161: ...amera equipped models You can make a video call through the Internet using the built in camera and communication apps Go to Page Top You might be looking for the following topics What should I do if captured images flicker Why is the video input from the built in camera suspended momentarily Why does the viewfinder show no images or poor quality images What should I do if captured images contain d...

Page 162: ...y Intel R Anti Theft Technology supported models You can change the Intel R Anti Theft Technology settings in the BIOS setup screen Go to Page Top You might be looking for the following topics About the ASSIST Button Setting Changing the Power on Password Booting Your VAIO Computer from External Devices Removing the Power on Password What should I do if I forget the power on password to start my V...

Page 163: ...y disk drive speaker or printer to your VAIO computer Charging a USB Device You can charge a USB device even while your VAIO computer is off or in Sleep mode by enabling the USB charging settings Go to Page Top You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a docume...

Page 164: ...ing SD Memory Cards This topic explains how to remove an SD memory card Removing Memory Stick This topic explains how to remove Memory Stick Compatible Memory Stick The Memory Stick slot on your VAIO computer can accommodate the following sizes and types of media Inserting Memory Stick This topic explains how to insert Memory Stick Formatting Memory Stick Memory Stick is formatted in the specific ...

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Page 166: ...ibes how to create partitions Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Go to Page Top You might be looking for the following topics Removing Recovery Content to Free up Disk Space Checki...

Page 167: ... You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer About the Touch Screen Touch screen equipped models The touch screen enables direct interaction with your VAIO computer using your finger s You can perform various gestures on the touch screen Entering Characters with Touch Screen Operations Touch screen equipped models You can operate the on scre...

Page 168: ...r VAIO Duo 13 SVD1321 Partition Creating Partitions This topic describes how to create partitions Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Go to Page Top Back Back to Top 2013 Sony Corpo...

Page 169: ...orted models You can disable NFC One touch functions by following these steps About One touch functions NFC supported models One touch functions are Sony original functions which use NFC About NFC NFC supported models Near Field Communication NFC is a short range wireless technology Using NFC One touch functions NFC supported models Easily connect an NFC One touch functions supported device to you...

Page 170: ... Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps Go to Page Top Back Back to Top 2013 Sony Corporation 170 ...

Page 171: ...AIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Using Sleep Mode In Sleep mode you can step away from your VAIO computer while retaining the computer s state including dat...

Page 172: ...tings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Help and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps Go to Page Top Back Back to Top 2013 Sony Corporation 172 ...

Page 173: ...attached nib Replace the nib with the supplied one to change the feeling Using the Pen Stand Digitizer Stylus supplied models You can keep the supplied pen Digitizer Stylus standing upright by using the pen stand Using the Pen Hook Digitizer Stylus supplied models By using the pen hook you can carry your VAIO computer with the supplied pen Digitizer Stylus attached to the computer Clipping an Imag...

Page 174: ...nections Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Read this first Read This First Congratulations on your purchase of this VAIO R computer Go to Page Top Back Back to Top 2013 Sony Corporation 174 ...

Page 175: ... before use Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Go to Page Top You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Bottom Parts and Controls on the Sides Parts and Controls on the Back Raising the LCD Screen About the ASSIST Button B...

Page 176: ...curity Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Care and maintenance Cleaning Your VAIO computer LCD screen Before cleaning your VAIO computer read the following precautions for the correct cleaning procedure Go to Page Top Back Back to Top 2013 Sony Corporation 176 ...

Page 177: ...ng the Built in Storage Device The built in storage device hard disk drive or solid state drive has a high storage density and reads or writes data in a short time However it can be easily damaged if improperly used About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements ...

Page 178: ...quently asked questions Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer try these suggestions before contacting an authorized Sony service support center or your local Sony dealer directly Go to P...

Page 179: ...er Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Product registration About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Go to Page Top Back Back to Top 2013 Sony Corporation 179 ...

Page 180: ...ections Settings Backup Recovery Security Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Supplied items Checking Supplied Items Check all items packed with the product before use Go to Page Top Back Back to Top 2013 Sony Corporation 180 ...

Page 181: ...curity Other Operations Notifications Troubleshooting List of Topics Personal Computer VAIO Duo 13 SVD1321 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Go to Page Top Back Back to Top 2013 Sony Corporation 181 ...

Page 182: ...t should I do if I cannot turn off my VAIO computer What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if my VAIO computer does not turn on What should I do if the screen remains blank when I press the power button Go to Page Top You might be looking for the following topics Controlling the Power State of Your VAIO Computer Sleep Mode Shut...

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Page 184: ...y pack Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Go to Page Top You might be looking for the following topics Charging the Battery Pack Notes on Using the Battery Pack Charge Indicator Status List Extending the Battery Life About Sleep Mode Checking the Battery Charge Capacity Go to Page Top Back Back to Top 2013 Sony Corp...

Page 185: ...d interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen flickers or fades to white How do I change the LCD brightness What should I do if no image is displayed on my external display or TV screen What should I do if videos are not displayed smoothly What should I do if no ima...

Page 186: ...ext Size DPI Touch screen equipped models Notes on Using the Touch Screen Touch screen equipped models Changing the Resolution Size of the Screen Image How to Use the Touch Screen Touch screen equipped models About Built In Sensors Notes on Built In Sensors Displaying Clear and Vivid Images X Reality for mobile installed models Adjusting the LCD Brightness Automatically Changing the LCD Brightness...

Page 187: ...SVD1321 HDMI What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Go to Page Top You might be looking for the following topics Connecting a TV with an HDMI Input Port Changing the Resolution Size of the Screen Image on an HDMI Connected Device Go to Page Top Back Back to Top 2013 Sony Corporation 187 ...

Page 188: ...ld I do if sound interruptions occur during video or audio playback What should I do if I do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port Go to Page Top You might be looking for the following topics Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Connecting Ext...

Page 189: ...rsonal Computer VAIO Duo 13 SVD1321 Microphone What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Go to Page Top You might be looking for the following topics Adjusting the Microphone Volume Go to Page Top Back Back to Top 2013 Sony Corporation 189 ...

Page 190: ...tain characters with my keyboard What should I do if my VAIO computer screen freezes What should I do if the pointer does not move Go to Page Top You might be looking for the following topics Raising the LCD Screen Changing the Keyboard Backlight Settings Keyboard backlight equipped models Entering Characters with Touch Screen Operations Touch screen equipped models Combinations and Functions with...

Page 191: ...clicks caused by a light touch on the touch pad How do I disable the touch pad What should I do if my VAIO computer screen freezes What should I do if the pointer does not move Go to Page Top You might be looking for the following topics Enabling Disabling the Gesture Function Disabling the Tapping Function on the Touch Pad Enabling Disabling the Touch Pad Using the Touch Pad Go to Page Top Back B...

Page 192: ... in camera suspended momentarily Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Go to Page Top You might be looking for the following topics Using the Built in Camera Built in camera equipped models Notes on the Built in Camera Built in camera equipped models Go...

Page 193: ...LAN or their playback is interrupted Why is the data transfer speed slow What should I do if I cannot use the Wi Fi R Wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet Go to Page Top You might be looking for the following topics About the Network LAN About th...

Page 194: ...ould I do if I cannot use the Wi Fi R Wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet Go to Page Top You might be looking for the following topics Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function About the Wi Fi R...

Page 195: ... cannot find the BLUETOOTH R device I want to communicate with What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if I cannot use the BLUETOOTH R function Go to Page Top You might be looking for the following topics Notes on Using the BLUETOOTH R Function About ...

Page 196: ...e times consecutively What should I do if I forget the power on password to start my VAIO computer What should I do if I forget the Windows password Go to Page Top You might be looking for the following topics About User Account Types Switching from a Local Account to a Microsoft Account Setting Changing the Power on Password Creating Changing Removing Your Windows Password Removing the Power on P...

Page 197: ...rget the power on password to start my VAIO computer Go to Page Top You might be looking for the following topics About the ASSIST Button Setting Changing the Power on Password Booting Your VAIO Computer from External Devices Removing the Power on Password Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models Go to Page Top Back Back to Top 2013 Sony Corporation 197 ...

Page 198: ...should I do if I cannot charge the device connected to the USB port that supports USB charging Go to Page Top You might be looking for the following topics Connecting a USB Device Charging a USB Device What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Go to Page Top Back Back to Top 2013 Sony Corporation 198 ...

Page 199: ...Why can t I write data to a memory card Go to Page Top You might be looking for the following topics Notes on Using Memory Stick Inserting SD Memory Cards Notes on Using SD Memory Cards Removing SD Memory Cards Removing Memory Stick Compatible Memory Stick Inserting Memory Stick Formatting Memory Stick About Memory Stick Go to Page Top Back Back to Top 2013 Sony Corporation 199 ...

Page 200: ...13 SVD1321 Software Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Go to Page Top You might be looking for the following topics What should I do if my game app does not work or it keeps crashing Go to Page Top Back Back to Top 2013 Sony Corporation 200 ...

Page 201: ...p Recovery Security Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Go to Page Top Back Back to Top 2013 Sony Corporation 201 ...

Page 202: ... I do if I cannot use NFC One touch functions Go to Page Top You might be looking for the following topics Notes on NFC One touch functions NFC supported models Disabling NFC One touch functions NFC supported models About One touch functions NFC supported models About NFC NFC supported models Using NFC One touch functions NFC supported models Go to Page Top Back Back to Top 2013 Sony Corporation 2...

Page 203: ...IO Duo 13 SVD1321 Location information What should I do if I cannot download the location information Go to Page Top You might be looking for the following topics Disabling the Download of the Location Information GNSS equipped models Downloading the Location Information GNSS equipped models Go to Page Top Back Back to Top 2013 Sony Corporation 203 ...

Page 204: ...pics Personal Computer VAIO Duo 13 SVD1321 Sensor Why doesn t the computer screen rotate Why doesn t the built in digital compass show the correct direction Go to Page Top You might be looking for the following topics About Built In Sensors Notes on Built In Sensors Go to Page Top Back Back to Top 2013 Sony Corporation 204 ...

Page 205: ...tylus Go to Page Top You might be looking for the following topics Starting Your Preferred App when You Detach the Pen Digitizer Stylus supplied models How to Use the Pen Digitizer Stylus supplied models Replacing the Battery of the Pen Digitizer Stylus supplied models Replacing the Nib Digitizer Stylus supplied models Using the Pen Stand Digitizer Stylus supplied models Using the Pen Hook Digitiz...

Page 206: ...he wireless WAN Go to Page Top You might be looking for the following topics Stopping Wireless WAN Communications Wireless WAN equipped models Starting Wireless WAN Communications Wireless WAN equipped models Before Using the Wireless WAN Wireless WAN equipped models Inserting a Micro SIM Card Wireless WAN equipped models Removing a Micro SIM Card Wireless WAN equipped models Go to Page Top Back B...

Page 207: ...d models Changing the Resolution Size of the Screen Image How to Use the Touch Screen Touch screen equipped models About Built In Sensors Notes on Built In Sensors Displaying Clear and Vivid Images X Reality for mobile installed models Adjusting the LCD Brightness Automatically Changing the LCD Brightness About the Touch Screen Touch screen equipped models Why doesn t the computer screen rotate Wh...

Page 208: ...al display connected to the HDMI output port What should I do if videos are not displayed on the computer screen What should I do if my computer screen goes blank What should I do if some items do not fit on the computer screen Go to Page Top 2013 Sony Corporation 208 ...

Page 209: ...cs Personal Computer VAIO Duo 13 SVD1321 Software What should I do if my game app does not work or it keeps crashing Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Go to Page Top Back Back to Top 2013 Sony Corporation 209 ...

Page 210: ...LAN or their playback is interrupted Why is the data transfer speed slow What should I do if I cannot use the Wi Fi R Wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet Go to Page Top You might be looking for the following topics About the Network LAN About th...

Page 211: ...ould I do if I cannot use the Wi Fi R Wireless LAN function What should I do if I do not know the SSID or security key for the access point What should I do if I cannot connect my VAIO computer to an access point or the Internet Go to Page Top You might be looking for the following topics Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function About the Wi Fi R...

Page 212: ... cannot find the BLUETOOTH R device I want to communicate with What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if I cannot use the BLUETOOTH R function Go to Page Top You might be looking for the following topics Notes on Using the BLUETOOTH R Function About ...

Page 213: ...he wireless WAN Go to Page Top You might be looking for the following topics Stopping Wireless WAN Communications Wireless WAN equipped models Starting Wireless WAN Communications Wireless WAN equipped models Before Using the Wireless WAN Wireless WAN equipped models Inserting a Micro SIM Card Wireless WAN equipped models Removing a Micro SIM Card Wireless WAN equipped models Go to Page Top Back B...

Page 214: ...overy Media How do I create Recovery Media What should I do if I cannot recover my VAIO computer from the recovery area How can I restore my VAIO computer system to its factory default settings How can I reinstall the original apps and drivers Go to Page Top You might be looking for the following topics About the ASSIST Button Removing Recovery Content to Free up Disk Space Recovering from Recover...

Page 215: ...e times consecutively What should I do if I forget the power on password to start my VAIO computer What should I do if I forget the Windows password Go to Page Top You might be looking for the following topics About User Account Types Switching from a Local Account to a Microsoft Account Setting Changing the Power on Password Creating Changing Removing Your Windows Password Removing the Power on P...

Page 216: ...rget the power on password to start my VAIO computer Go to Page Top You might be looking for the following topics About the ASSIST Button Setting Changing the Power on Password Booting Your VAIO Computer from External Devices Removing the Power on Password Using Intel R Anti Theft Technology Intel R Anti Theft Technology supported models Go to Page Top Back Back to Top 2013 Sony Corporation 216 ...

Page 217: ...should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Go to Page Top You might be looking for the following topics Connecting a USB Device Charging a USB Device What should I do if I cannot charge the device connected to the USB port that supports USB charging Go to Page Top Back Back to Top 2013 Sony Corporation 217 ...

Page 218: ...up Recovery Security Peripheral Devices List of Topics Personal Computer VAIO Duo 13 SVD1321 Printer What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Go to Page Top Back Back to Top 2013 Sony Corporation 218 ...

Page 219: ...als connected to your VAIO computer 3 Open the charms and then select the Settings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off Note An improper shutdown may cause loss of unsaved data or cause your VAIO compute...

Page 220: ...g the settings or installing an app on your VAIO computer you may be required to restart the computer 1 Save your data and close all running apps 2 Open the charms and select the Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Go to Page Top Related Topic Turning On Your VAIO Computer Controlling the Power State of Your VAIO Compu...

Page 221: ...Print Personal Computer VAIO Duo 13 SVD1321 Entering Sleep Mode Shutting Down or Restarting You can place your VAIO computer into Sleep mode or shut down restart the computer by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep Shut down or Restart Go to Page Top Back Back to Top 2013 Sony Corporation 221 ...

Page 222: ... this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive Hint By default your VAIO computer enters Sleep mode automatically after a certa...

Page 223: ...Notes on Using the Power Source Notes on Sleep Mode Extending the Battery Life Go to Page Top 2013 Sony Corporation 223 ...

Page 224: ...ion Touch screen equipped models Open the charms then tap the Start charm See Opening the Charms to open the charms Mouse Touch pad operation Open the charms then click the Start charm See Opening the Charms to open the charms Keyboard operation Press the Windows key Go to Page Top Related Topic Opening the Charms Opening the Desktop Go to Page Top Back Back to Top Tiles Select a tile to start an ...

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Page 226: ... Personal Computer VAIO Duo 13 SVD1321 Opening the Desktop You can access the desktop from a tile just like an app Open the desktop by following the instruction below 1 Open the Start screen and select the Desktop tile See About the Start Screen and Menu to open the Start screen Go to Page Top Related Topic About the Start Screen and Menu Go to Page Top Back Back to Top 2013 Sony Corporation 226 ...

Page 227: ...ate and what you can do with the Microsoft account refer to Windows Help and Support Opening Windows Help and Support 1 Connect to the Internet See Starting Wi Fi R Wireless LAN Communications for more information on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on ...

Page 228: ...me account on multiple computers Hint Setting a local account password is optional If you forget your local account password recover your VAIO computer Microsoft account A Microsoft account is an email address and password that you use to sign in to Microsoft services Because a Microsoft account can be set for each user you can share the same account on multiple computers To download apps from Win...

Page 229: ... or switch to a Microsoft account follow these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Switch to a Microsoft account 5 Follow the on screen instructions Hint To switch to a local account select Switch to a local account in ...

Page 230: ...ese steps 1 Open the Start screen and select an account name at the upper right corner of the computer screen See About the Start Screen and Menu to open the Start screen 2 Select your desired account name Hint To create a new user account you need to sign in as an administrator Then open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Users ...

Page 231: ...ou can view running apps by displaying the list on the Start screen See About the Start Screen and Menu for more information Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward Keyboard operation Press the Windows key and the ...

Page 232: ...Related Topic Searching Starting Apps Settings or Files Opening the App Menu Closing Apps Switching Apps Installing Apps from Windows Store Go to Page Top 2013 Sony Corporation 232 ...

Page 233: ... Search charm and follow these steps To open the charms see Opening the Charms 1 Enter a keyword in the search box 2 Select Apps Settings or Files to narrow the search result 3 Select your desired app or file Hint When you open the Search charm with certain Windows Store apps running you can search from within the running apps If no apps are running you can also search from within the apps by sele...

Page 234: ...low Touch operation Touch screen equipped models 1 When an app is open point to the top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the screen until the hand icon appears 2 Drag the app to the bottom of the screen until the app disappears from the screen...

Page 235: ...Searching Starting Apps Settings or Files Viewing Running Apps Opening the App Menu Switching Apps Installing Apps from Windows Store Go to Page Top 2013 Sony Corporation 235 ...

Page 236: ... menu Touch operation Touch screen equipped models Swipe up from the bottom edge Mouse Touch pad operation When an app is open right click anywhere on the screen On a touch pad click the bottom right corner Keyboard operation Press the Windows key and the Z key at the same time Hint Open the app menu when an app is displayed on the computer screen App commands vary depending on the app that is cur...

Page 237: ...Switching Apps Installing Apps from Windows Store Go to Page Top 2013 Sony Corporation 237 ...

Page 238: ...splay currently running apps touch and swipe in your desired app icon from the left edge To display the currently running apps see Viewing Running Apps Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center To display the currently running apps see Viewing Running Apps Go to Page Top Related Topic Searching Starting Apps Settings or...

Page 239: ...bleshooting List of Topics Print Personal Computer VAIO Duo 13 SVD1321 Opening Control Panel You can open Control Panel by following these steps 1 Open the charms and select the Search charm See Opening the Charms to open the charms 2 Select Apps 3 Enter Control Panel in the search box 4 Select Control Panel Go to Page Top Back Back to Top 2013 Sony Corporation 239 ...

Page 240: ...ntent play content on other devices or print and set up your VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner then move downward With a touch pad you can also swipe in from the right edge Keyboard operation Press the Windows key and the C key at the same time Go to Page Top Related Topic About the Star...

Page 241: ...puter especially the areas in front of the left and right corners of the keyboard It may cause data corruption by the magnetic components of the computer Go to Page Top Back Back to Top Built in front camera indicator Using the Built in Camera Built in camera equipped models 1 Built in front camera Using the Built in Camera Built in camera equipped models 2 Ambient light sensor Changing the LCD Br...

Page 242: ...Related Topic Parts and Controls on the Sides Parts and Controls on the Bottom Parts and Controls on the Back Go to Page Top 2013 Sony Corporation 242 ...

Page 243: ...puter cannot be replaced Go to Page Top Related Topic Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Back Go to Page Top Back Back to Top Touch mark NFC supported models Using NFC One touch functions NFC supported models 1 Built in rear camera indicator Using the Built in Camera Built in camera equipped models 2 Built in rear camera Using the Built in Cam...

Page 244: ... Duo 13 SVD1321 Parts and Controls on the Sides Describes the features on the sides of the VAIO computer such as connection ports Go to Page Top Related Topic Parts and Controls on the Front Parts and Controls on the Bottom Parts and Controls on the Back Go to Page Top Back Back to Top Power button Turning On Your VAIO Computer 1 Pen stand Using the Pen Stand Digitizer Stylus supplied models 1 201...

Page 245: ... microphones Using the Built in Camera Built in camera equipped models 2 Air intake vent 3 Battery off button 4 Air exhaust vent 5 Memory Stick Duo SD memory card combined slot Memory Stick Duo Inserting Memory Stick SD memory card Inserting SD Memory Cards Memory Stick Duo and an SD memory card cannot be inserted into the slot simultaneously 6 HDMI output port Connecting a TV with an HDMI Input P...

Page 246: ...off the VAIO computer before pressing the battery off button The air exhaust vent may get hot during use Take care when touching it Go to Page Top Related Topic Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Go to Page Top Charge indicator Charge Indicator Status List 12 2013 Sony Corporation 246 ...

Page 247: ...omputer in an inappropriate location may cause damage or a malfunction Do not place the computer in a location subject to Direct sunlight Magnetic items or sources Heat sources such as residential heating equipment Excessive dust High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area Do no...

Page 248: ...ork efficiency Note While adjusting the viewing angle do not exert excessive pressure on your VAIO computer to eliminate a risk of mechanical damage Hint The same considerations apply when you use an external display Notes on handling your VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer Place your VAIO computer gently on a flat surface to avoid a mechanic...

Page 249: ...plied Items Check all items packed with the product before use AC adapter Power cord Digitizer stylus Pen hook VGA adapter Not supplied with all models Availability depends on your computer s specifications Hint No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Go to P...

Page 250: ...fold the LCD screen Grasp the top center edge of the LCD screen with your hand and gently push it down to the end Note Observe the following when raising or folding the LCD screen Do not raise or fold the LCD screen with excessive pressure on it as it may cause damage to the part of your VAIO computer Be careful not to catch your finger in the LCD screen Make sure other people and objects are out ...

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Page 252: ...ting conditions 1 Plug your VAIO computer into an AC outlet See Connecting a Power Source Hint The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack Open the desktop and select the battery icon such as on battery or plugged in in the desktop notification area to check the built in battery status of your VAIO...

Page 253: ... turned on and Windows starts after a while Note If you press and hold down the Power button for more than four seconds your VAIO computer will not turn on Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction Touch screen equipped models Hint By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity wh...

Page 254: ...able from the AC adapter into the DC IN port on your VAIO computer Note Do not plug more than one device into the same AC outlet The shape of the AC adapter varies depending on the model you purchased Make sure that the power plug is firmly plugged into your VAIO computer Hint You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by sudden power ...

Page 255: ... period of time the battery power may be depleted It is recommended that you recharge the battery pack before use About battery life Battery life varies depending on usage and settings About battery deterioration and replacement The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharging As a result the battery life becomes short even if it ...

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Page 257: ... from the following and follow these steps 1 Make sure your VAIO computer is connected to the Internet 2 Perform any of these operations according to the preinstalled antivirus app For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee Internet Security or McAfee Total Protection For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen i...

Page 258: ...rk through a wireless connection For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with the device you use For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the device to which you connect the computer If you require information on the ...

Page 259: ...on the following conditions Distance between devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment including wall material etc Apps in use Communications may be cut off depending on radio conditions The data transfer rate specified in the specification is the theoretical maximum and may not reflect actual data transfer rate Actual communication sp...

Page 260: ...data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n standards multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm...

Page 261: ...reless in the left pane of the PC settings screen 4 Change the Wi Fi setting under Wireless devices to Off Hint To enable the Wi Fi function turn off Airplane mode and change the Wi Fi setting under Wireless devices to On To disable all wireless functions turn on Airplane mode The wireless function s whose setting is on will be enabled when you turn off Airplane mode Refer to Windows Help and Supp...

Page 262: ... to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Mobile Broadband setting under Wireless devices to Off Note Turning off the wireless WAN function while accessing remote documents files or resources may result in data loss Go to Page Top Related Topic Before Using the Wireless WAN Wireless WAN equipp...

Page 263: ...d Refer to the specifications to find out about the configuration of the computer IEEE 802 11a Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n standard IEEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n stand...

Page 264: ...n the charms and select the Settings charm See Opening the Charms to open the charms 2 Select the network icon 3 Select the desired access point and Disconnect Note Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss Go to Page Top Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Note...

Page 265: ...ct the network icon 7 Select Carrier name or Service name and Connect After the connection is established Connected appears To disconnect from the Internet Open the charms and select the Settings charm Select the network icon Carrier name or Service name and Disconnect To open the charms see Opening the Charms Note Make sure the micro SIM card is properly inserted in the micro SIM card slot on you...

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Page 267: ...wing types of Internet connection services are available You can select from among the services according to your preference for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs Fiber to the Home FTTH Cable modem Digital Subscriber Line DSL Satellite Dial up Go to Page Top Related Topic Starting Wi Fi R ...

Page 268: ...e the wireless WAN function Note The wireless WAN may not be available in some countries and regions Use of certain features and apps may require access to the Internet with the wireless WAN function You may incur data connection charges while your VAIO computer is connected to the Internet Contact your wireless service provider for more information Hint Depending on your country and model you mig...

Page 269: ...ing it out from the base plate 4 Insert the micro SIM card into the micro SIM card slot with its printed circuit facing toward you Note Do not touch the printed circuit on the micro SIM card Be sure to hold your VAIO computer firmly before inserting the micro SIM card Do not damage the micro SIM card in any way either by bending or exerting pressure on the card Go to Page Top Related Topic Before ...

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Page 271: ...h in the micro SIM card and quickly release 4 Pull the micro SIM card out of the slot Note Do not touch the printed circuit on the micro SIM card Be sure to hold your VAIO computer firmly before removing the micro SIM card Do not damage the micro SIM card in any way either by bending or exerting pressure on the card Go to Page Top Related Topic Before Using the Wireless WAN Wireless WAN equipped m...

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Page 273: ...is assigned to each access point by default Make sure the default security key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key follow these steps to re enter the security key 1 Open the charms and select the Settings charm See Opening the Charms to open the char...

Page 274: ...ess point and Connect After the connection is established Connected appears in the selected wireless access point field If a security key entry window appears enter the security key as required and select OK See About a Security Key for Wi Fi R Wireless LAN for more information Note that security keys are case sensitive To check Wi Fi connection status Open the desktop and move the mouse pointer o...

Page 275: ...registered in the computer You do not have to enter the security key for subsequent connections Go to Page Top Related Topic About the Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About a Security Key for Wi Fi R Wireless LAN Go to Page Top 2013 Sony Corporation 275 ...

Page 276: ...er is displayed on the TV Note If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates To hear sound from a device connected to the HDMI output port you need to change the sound output device For detailed instructions see Changing the Sound Output Device Hint The HDMI output...

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Page 278: ... If you disconnect a display cable not supplied while only an external display is selected as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice then the Enter key The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit ...

Page 279: ...p 2 Select Extend these displays from the drop down list next to Multiple Displays and OK The setting options vary depending on the number of the connected external displays Note Your external display may not support the Multiple Monitors function Certain apps may not be compatible with the Multiple Monitors settings Do not change the display settings while using video image apps or playing DVDs a...

Page 280: ...s The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself on the pieces of broken glass Touch screen equipped models Do not leave the LCD screen facing the sun This could damage the LCD screen Be sure to block direct sunlight when u...

Page 281: ...rt for more information 2 Turn on the TV 3 Start VAIO Control Center and select Image Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 4 Select Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the ...

Page 282: ... icon of the device you intend to output computer sound from If there is no check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device or OPTICAL OUT optical digital audio out...

Page 283: ...ormation 3 Turn on the TV and set its input to the HDMI input 4 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint You can adjust the screen resolution of the con...

Page 284: ... Plug one end of a USB cable not supplied into the USB port and the other end to the external drive See Connecting a USB Device for information on the USB connection Note Be sure to connect an external drive to a power source with an AC adapter if supplied Hint You may need to install a driver depending on the external drive you use In addition procedures to connect and use an external drive vary ...

Page 285: ...ied to make an Internet call and voice chat 1 Connect external speakers headphones or a headset to the headset compatible headphone jack Parts and Controls on the Back Note Turn down the volume of the speakers before turning them on Your headset may not be compatible with your VAIO computer An external microphone does not work if you connect it to the headset compatible headphone jack Hint Refer t...

Page 286: ...es cause communication failure Communication speed and range may vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Ambient environment that includes existence of walls and materials of such walls Device configuration Apps in use Radio conditions Communications may be cut off depending on radio conditions If your VAIO computer i...

Page 287: ...lity with your VAIO computer If you urgently need to disable the BLUETOOTH function turn off your VAIO computer Go to Page Top Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUETOOTH R Communications About BLUETOOTH R Security Notes on Using the Wi Fi R Wireless LAN Function Go to Page Top 2013 Sony Corporation 287 ...

Page 288: ...nymous BLUETOOTH devices from accessing your VAIO computer The first time two BLUETOOTH devices communicate a common passcode a password required for authentication should be identified to register both devices Once a device is registered there is no need to re enter the passcode For details open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Go to ...

Page 289: ... by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the Bluetooth setting under Wireless devices to Off Go to Page Top Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device su...

Page 290: ...r connection for example pressing the button for connection Depending on the BLUETOOTH device the procedure to establish connection may vary Refer to the manual that came with the device for the procedure Hint If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications change the Wi Fi setting under Wireless devices to On in step 4...

Page 291: ...o to Page Top Related Topic About the BLUETOOTH R Function Stopping BLUETOOTH R Communications Notes on Using the BLUETOOTH R Function About BLUETOOTH R Security Go to Page Top 2013 Sony Corporation 291 ...

Page 292: ...n transfer data between these devices without cables at a range of up to 33 feet 10 meters in an open area One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data When a device requires connection to another device it sends out an inquiry to neighboring BLUETOOTH devices If any device responds to the inquiry the two devices can connect with each other Go to ...

Page 293: ...print documents be sure the USB printer is compatible with your version of Windows Before disconnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For information on how to remove a USB device refer to the manual that came with the device To protect your VAIO computer and or ...

Page 294: ...Related Topic Connecting an External Drive Charging a USB Device Go to Page Top 2013 Sony Corporation 294 ...

Page 295: ...the USB Charging setting 3 Connect a USB device to the USB port with the mark printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device Note With the USB charging settings enabled power consumption when your VAIO computer is off or in Sleep mode increases because the computer supplies power to the US...

Page 296: ...S equipped models You can disable the download of the location information collected by the Global Navigation Satellite System GNSS Follow these steps to disable the setting 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the GNSS set...

Page 297: ...NSS equipped models You can download the location information of your VAIO computer using the Global Navigation Satellite System GNSS 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change Airplane mode to Off and the GNSS setting under Wire...

Page 298: ...IO Care While the computer is off the ASSIST button displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start Note If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Go to Page Top Related...

Page 299: ...OS function 1 Connect an external device to your VAIO computer 2 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot ...

Page 300: ...riate measures if you have any problem 1 Press the ASSIST button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for exampl...

Page 301: ...Select Windows Update from the list and follow the on screen instructions to complete the updates VAIO Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update To update Windows Store apps Be...

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Page 303: ... keep your VAIO computer up to date Through the Internet VAIO Update automatically detects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Searching Starting Apps Settings or Files to start VAIO Update Hint You can also sta...

Page 304: ...Viewing the System Information You can view the system information of your VAIO computer 1 Start VAIO Care Desktop See Searching Starting Apps Settings or Files to start VAIO Care Desktop 2 Select About Your VAIO and System information The system information of your VAIO computer is displayed Go to Page Top Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Go to Page Top Back...

Page 305: ... Computer VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds 1 Start VAIO Control Center See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select your desired item and change the settings Hint Some of the items will not be visible if you sign in as a user without administrative right...

Page 306: ... Sound and Power Options 3 Select your desired power plan 4 If you want to change the power plan settings select Change plan settings on the right of your desired power plan in the Power Options window By selecting Change advanced power settings you can change the advanced settings Refer to Windows Help and Support Opening Windows Help and Support for more information on the power plan settings Hi...

Page 307: ...ng on the mouse you use If your VAIO computer enters Sleep mode when the computer is unstable it may not resume from Sleep mode The following operations are recommended Before placing your VAIO computer into Sleep mode save your files and exit all running apps Shut down your VAIO computer periodically Depending on the current state of Windows your VAIO computer might not be able to enter Sleep mod...

Page 308: ... a malfunction Do not connect the AC adapter to a power conversion device such as a travel power converter It may cause overheating or a malfunction If the AC adapter cable becomes damaged or broken do not use it Notes on turning on your VAIO computer Because your VAIO computer contains magnetic components keep magnetic storage media away from the computer as it may cause data corruption Keep magn...

Page 309: ... the DPI to enlarge the text and icon size enables you to operate the touch screen easier 1 Open Control Panel and select Appearance and Personalization and Make text and other items larger or smaller See Opening Control Panel to open Control Panel 2 Select the desired settings from the options on the screen and Apply 3 If a message appears and recommends signing out select Sign out now 4 Sign in ...

Page 310: ...ush the touch screen roughly Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen The touch screen may not work properly if you turn on your VAIO computer while touching the screen In such a case restart the computer The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait for a whil...

Page 311: ... 1 Right click on the desktop and select Screen resolution See Opening the Desktop to open the desktop 2 Select the current screen resolution next to Resolution and move the slider to change the screen resolution Note You may not be able to play high resolution videos depending on the amount of video memory on your VAIO computer In such a case lower the screen resolution Do not change the display ...

Page 312: ...finger You can move a file or change the window size with this motion To drag and drop Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varie...

Page 313: ...u cannot rotate images depending on the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture Go to Page Top Related Topic How to Use the Pen Digitizer Stylus supplied models Go to Page Top 2013 Sony Corporation 313 ...

Page 314: ...lly detects the movement and rotates the computer screen to portrait or landscape orientation depending on the computer orientation Navigation assistance using the built in digital compass The built in digital compass provides navigation assistance on compatible apps by detecting the direction your VAIO computer is facing App operation using the built in gyro sensor The built in gyro sensor detect...

Page 315: ...igital compass works by detecting a magnetic direction Do not rely solely on the location information the built in digital compass provides The accuracy of the digital compass can be easily affected by magnetic interference and may not work properly particularly in the following locations Inside an elevator or a room built with ferrous materials such as iron frames or reinforced concrete Near a re...

Page 316: ...erations while keeping the pen away from your VAIO computer Place your VAIO computer on a flat surface hold the computer with both hands then rotate it 360 degrees clockwise with the LCD screen up Normally rotate your VAIO computer about 5 to 10 times In a location subject to strong magnetic interference rotate the computer about 10 to 20 times If the problem persists use your VAIO computer in a l...

Page 317: ...ages X Reality for mobile installed models You can display clear and vivid images using the X Reality for mobile engine that is high quality image technology 1 Start VAIO Control Center and select Image Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Set the X Reality for mobile setting to On Note The setting does not change between on and off while images are ...

Page 318: ...ct Image Quality See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Enable disable the automatic adjustment setting in Display Brightness Hint During the setup or recovery process the automatic brightness adjustment function may not work and the LCD brightness may change regardless of ambient light intensity Ambient light intensity is measured by the ambient light sensor ...

Page 319: ...You can adjust the LCD brightness 1 Press the Fn F5 keys or Fn F6 keys To decrease lighting intensity keep pressing the Fn F5 keys To increase lighting intensity keep pressing the Fn F6 keys Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted Go to Page Top Related Topic Adjusting the LCD Brightness Automatically Combinations and Functions with the...

Page 320: ...own the volume Press the F4 key while holding down the Fn key to turn up the volume Alternatively press the VOL Volume buttons on your VAIO computer to adjust the volume To turn off the volume using the Fn key Press the F2 key while holding down the Fn key to turn off the volume of the speakers and headphones Press the Fn F2 keys again to turn on the volume Alternatively press the Fn F3 or Fn F4 k...

Page 321: ...rol Panel and select Hardware and Sound See Opening Control Panel to open Control Panel 2 Select Adjust system volume under Sound 3 Move the slider under Device or Applications up and down to your desired volume level When the volume is turned off select Deactivate muting to turn on the volume When the volume is low turn the volume up with the slider Go to Page Top Related Topic Adjusting the Spea...

Page 322: ...ng Control Panel to open Control Panel 2 Select Sound 3 Select the Recording tab 4 Double click the microphone icon 5 Select the Levels tab in the Microphone Properties window 6 Move the slider under Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move the slider under Microphone Boost right and left to adjus...

Page 323: ...Settings or Files to start VAIO Control Center 2 Change the keyboard backlight settings in Keyboard Backlight The settings window appears Follow the on screen instructions to change the settings Hint You can set the keyboard backlight to automatically turn on and off according to ambient light intensity If you enable this function you can also set a time period to turn off the keyboard backlight a...

Page 324: ...ck Forward Zoom in Zoom out Open the app menu Open the charms Switch apps Follow these steps to enable disable the gesture function 1 Start VAIO Control Center and select Mouse and Keyboard See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select Details under Touchpad Operations 3 Select or clear the Enable multi touch functions check box Select the check box to enable ...

Page 325: ...tion to avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations 1 Start VAIO Control Center and select Mouse and Keyboard See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select Details under Touchpad Operations 3 Clear the Enable tap functions check box 4 Select OK Go to Page Top Related Topic Using the Touch Pad Enabling Disa...

Page 326: ... 1 Press and hold down the Fn key and press the F1 key Each time you press the keys the touch pad is enabled disabled Hint Be sure to connect a mouse before disabling the touch pad If you disable the touch pad before connecting a mouse you will be able to use only the keyboard for pointing operations Non touch screen equipped models Go to Page Top Related Topic Using the Touch Pad Disabling the Ta...

Page 327: ... right click With the pointer on your desired item or object press the right button zone once Alternatively tap on the touch pad with two fingers Depending on the location of the pointer you can display various shortcut menus To drag With the pointer on your desired item or object press the left button zone once and while holding down the zone slide your finger on the touch pad Alternatively tap o...

Page 328: ...lide the finger left See Opening the Charms for more information To switch apps Put your finger on the left edge of the touch pad and slide the finger right to switch to the running app When more than one app is running repeat this action to switch apps in descending order from the last used app Note The gesture function scroll back forward zoom in zoom out open the app menu open the charms switch...

Page 329: ...Related Topic Enabling Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling Disabling the Gesture Function Go to Page Top 2013 Sony Corporation 329 ...

Page 330: ...l through the Internet using the built in camera and communication apps The built in camera indicator light is on while the built in camera is in use Front Bottom Hint The apps installed on your VAIO computer vary depending on the computer s configurations Some apps may not support the maximum resolution of the built in camera Go to Page Top Related Topic Back Back to Top Built in front camera ind...

Page 331: ...Notes on the Built in Camera Built in camera equipped models Go to Page Top 2013 Sony Corporation 331 ...

Page 332: ...e your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Enter the password and press the Enter key To change the password enter...

Page 333: ...ed Topic Removing the Power on Password Creating Changing Removing Your Windows Password What should I do if I forget the power on password to start my VAIO computer Go to Page Top 2013 Sony Corporation 333 ...

Page 334: ...d 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Users in the left pane of the PC settings screen 4 Select Create a password or Change your password 5 Follow the on screen instructions to enter your password Note Do not forget your password Write down the password and keep it in a secure place...

Page 335: ...screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the or key to select the E...

Page 336: ...r the registration is complete you can use face recognition on the sign in screen or lock screen Hint If multiple users share your VAIO computer or there is a possibility that any person other than you uses the computer it is recommended that you enhance the security strength as follows in the FastAccess settings window Enhancing the security strength Rejecting the recognition with a photo If your...

Page 337: ... steps to enable Intel R Anti Theft Technology 1 Press the ASSIST button while your VAIO computer is off The VAIO Care Rescue Mode screen appears 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or key to select the Advanced tab 4 Select Intel R AT Support System and then press the Enter key 5 Press the or key to select Enabled and the...

Page 338: ...er 2 Enable the Action When Pen Pulled Out setting Note With this function you cannot start Windows Store apps other than Note Anytime for VAIO and Microsoft Office OneNote Hint Detaching the pen during Sleep mode restores your VAIO computer to Normal mode and starts your preferred app If the sign in screen is displayed when you detach the pen face recognition or a picture password enables you to ...

Page 339: ... to access the password protected websites To use this function you need to set up the web log in settings in the FastAccess window in advance To start FastAccess see Searching Starting Apps Settings or Files Note You may not be able to use the web log in function depending on the website you access Hint With face recognition you can sign in to Windows without entering a password It is convenient ...

Page 340: ...e as a complete substitution for the Windows password The face recognition technology does not ensure complete user authentication or complete protection of your data and hardware Sony assumes no liability for any problems and damages arising out of your use of or inability to use the face recognition The face recognition rate depends on your operating conditions and varies among individuals as we...

Page 341: ...e not supplied to the computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 1 Create Recovery Media if you have not yet created it See Creating Recovery Media for more information on how to create Recovery Media 2 Insert the Recovery Media into the optical disc drive...

Page 342: ... the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 2 Turn off your VAIO computer 3 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the Choose an option screen appears 4 Select Troubleshoot and VAIO recovery solu...

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Page 344: ...he USB 2 0 standard be sure to create Recovery Media using the USB flash drive that is not compliant with the USB 3 0 standard 1 Connect your VAIO computer to the Internet and download and install the latest updates using VAIO Update 2 If you create Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to your VAIO compu...

Page 345: ...ge device without using VAIO Care Rescue Mode VAIO recovery solutions Do not touch or allow the surface of the discs to become dirty Fingerprints or dust on the surface may cause read write errors To create Recovery Media you may need to use the free space on your C drive more than double capacity of media you use Depending on your model you cannot create Recovery Media even at the time of purchas...

Page 346: ...e the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Open the charms and select the Search charm See Opening the Charms to open the charms 2 Select Apps and enter Computer in the search box 3 Select Computer 4 Select Computer on the menu bar and Manage 5 Select Disk Management under Storage in the left pane The volume of the recovery area and t...

Page 347: ...o your VAIO computer during the recovery process Do not stop the recovery process until the process is complete If you have forgotten the password and cannot start the recovery process contact an authorized Sony service support center to reset it A reset fee will be charged Notes on apps Recovering your VAIO computer can restore only the preinstalled apps The app s that has been installed on your ...

Page 348: ... 2013 Sony Corporation 348 ...

Page 349: ...he capacity of the SSD press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen and select Start BIOS setup When do I have to perform recovery or refresh If your VAIO computer has become unstable If your VAIO computer has been infected with a computer virus If your VAIO computer is experiencing problems which cannot be solved through troubleshooting If yo...

Page 350: ...Why do I have to create Recovery Media Recovery Media are used to restore your VAIO computer back to its original factory condition If Windows does not start and you have deleted the recovery area you will need the Recovery Media to perform recovery Create the Recovery Media immediately after the computer is ready for use Go to Page Top Related Topic Creating Recovery Media Refreshing Your VAIO Co...

Page 351: ... off The VAIO Care Rescue Mode screen appears 2 Select Start troubleshooting recovery Follow the on screen instructions until the Choose an option screen appears 3 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wizard 5 Follow the on screen instructions Hint If the disp...

Page 352: ...ns until the Choose an option screen appears 3 Select Troubleshoot and Refresh your PC Most user data saved on your built in storage device some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer However some app settings or files in the specific folders may not be retained Confirm the following list for details of which settings ...

Page 353: ...me location after you refresh your VAIO computer Refer to the help file included with the app you are using for instructions Hint The apps installed at the time of delivery and installed from Windows Store are retained whereas all Desktop apps that you installed after the purchase will be erased Go to Page Top Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery ...

Page 354: ... image to optical discs such as Blu ray Disc or DVD disc For details on how to create a system image refer to Windows Help and Support Opening Windows Help and Support Note We will not restore or compensate for any lost or damaged data under any circumstances including failure of your VAIO computer Create Recovery Media soon after purchasing your VAIO computer In the event that you cannot make a b...

Page 355: ...Go to Page Top 2013 Sony Corporation 355 ...

Page 356: ...ious data stored on your built in storage device To restore the lost data its backup copy is needed It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the feature open Control Panel and select System and Security and File History Go to Page Top Related Topic About Types of Backup Backing Up Your Dat...

Page 357: ...the restore point was created Typically restore points are created automatically for example when you install a driver However we recommend that you create a new restore point manually before installing any apps or drivers on your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support for information on creating a restore point Go to Page Top Related Topic Restoring Your ...

Page 358: ...ia optical discs into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 2 Turn off your VAIO computer 3 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the Choose an option screen appears 4 Select Troubleshoot A...

Page 359: ... to save rescued files if you select Custom rescue Notes on using VAIO Care Rescue Mode VAIO recovery solutions Handle rescued files with care to protect from unauthorized access Disable the Windows hard disk drive encryption feature before using VAIO Care Rescue Mode VAIO recovery solutions to back up and restore your data However rescued files which are not encrypted on the built in storage devi...

Page 360: ...vided into two or more files and saved in a specified location or renamed depending on the location you select Use VAIO Data Restore Tool to restore the rescued files See Restoring Your Data with VAIO Data Restore Tool for more information If an external hard disk drive or optical disc drive does not support the USB connection you need to install a driver Go to Page Top Related Topic About Backup ...

Page 361: ... Data Restore Tool window appears 4 Select Next If the User Account Control window appears select Yes 5 Follow the on screen instructions Note To restore copyright protected data such as music files organized by digital media playback apps use a backup tool specified by the app you used to import such data Sony does not guarantee the playback compatibility of data which is not restored with the sp...

Page 362: ...Security and select Create and format hard disk partitions under Administrative Tools See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated and select New Simple Vo...

Page 363: ...an one partition may have various advantages such as separating the system files from your data files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint Some models may have D ...

Page 364: ... in orange The battery pack is charging Turns off when charging is completed Blinks in orange The battery pack is running out of power Normal mode If your VAIO computer is equipped with the power indicator it blinks along with the charge indicator Blinks fast in orange A battery error has occurred due to a failed battery pack an unlocked battery pack if it is removable etc Go to Page Top Related T...

Page 365: ...enables you to take a break and retain the computer s state including data you are working on Your VAIO computer connects to the Internet regularly and informs you of email notifications Social Networking Service SNS notifications etc even if the computer is in Sleep mode Go to Page Top Related Topic Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Using Sleep Mode Notes on Sl...

Page 366: ...se Sleep mode frequently If you do not intend to use the computer for an extended period of time turn off the computer Resuming the computer from Sleep mode is faster than from booting up the computer See Using Sleep Mode for more information Decrease the LCD brightness of the computer screen See Changing the LCD Brightness for more information Turn down the volume of the speakers and headphones S...

Page 367: ...ttery pack with a new one specified by Sony Refer to the help file for more information on battery charge status and capacity decrease 1 Start VAIO Control Center and select Power and Battery See Searching Starting Apps Settings or Files to start VAIO Control Center 2 Select Details in Battery Detailed battery pack information such as charging capacity is displayed Hint Enable the battery care fun...

Page 368: ...u wear gloves If tapping triggers an unintentional operation make sure that no other parts of your body are in contact with the touch screen The surface of the touch screen may get hot This is normal and does not indicate a malfunction Even though the surface of the touch screen is tempered glass it could still become damaged Treat it with adequate care If it breaks small granular shards may scatt...

Page 369: ...ntering Characters with Touch Screen Operations Touch screen equipped models You can operate the on screen Touch Keyboard with touch screen operations for text entry 1 Open the desktop and select the Touch Keyboard icon in the desktop notification area See Opening the Desktop to open the desktop Hint The on screen Touch Keyboard appears automatically when you touch a text field Go to Page Top Back...

Page 370: ...he headphones See Adjusting the Speakers Volume for more information To decrease the volume press the Fn F3 keys To increase the volume press the Fn F4 keys Fn F5 F6 Press the button repeatedly to adjust the LCD brightness of your computer screen See Changing the LCD Brightness for more information To decrease lighting intensity press the Fn F5 keys To increase lighting intensity press the Fn F6 k...

Page 371: ...For information on shortcut keys combined with the Windows key etc refer to Windows Help and Support Opening Windows Help and Support Go to Page Top 2013 Sony Corporation 371 ...

Page 372: ...amera as it may cause poor quality images Do not let direct sunlight enter the lens of the built in camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Do not rub the area too hard as it can be ea...

Page 373: ...amage to the computer You cannot write data to Memory Stick that is write protected It is recommended that you make a backup copy of important data Stored data may be lost or corrupted if You remove Memory Stick or turn off your VAIO computer while data is being read from or written to Memory Stick You use Memory Stick at a place where static electricity or electrical noise may disturb the card Wh...

Page 374: ...k Micro M2 be sure to insert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Keep Memory Stick Micro and M2 Duo adaptors away from children They are harmful if swallowed Go to Page Top Related Topic About Memory Stick Compatible Memory Stick Inserting Memory Stick Removing Memory Stick Form...

Page 375: ...e slot and carefully slide it into the slot until it clicks into place The SD memory card icon will appear in the Computer window after you insert the card into the slot Note Be careful not to insert an SD memory card in the wrong orientation If you force it into the slot upside down the slot may be damaged Refer to the manual that came with the SD memory card for more information The SD memory ca...

Page 376: ...Go to Page Top 2013 Sony Corporation 376 ...

Page 377: ...ata Stored data may be lost or corrupted if You remove an SD memory card or turn off your VAIO computer while data is being read from or written to the SD memory card You use an SD memory card at a place where static electricity or electrical noise may disturb the card When carrying an SD memory card be sure to put it in its case to avoid static electricity Before using an SD memory card with a de...

Page 378: ...ot causing damage to your VAIO computer Some types of SD memory cards for example ones with the UHS Ultra High Speed data transfer feature may become extremely hot due to continuous access to the memory cards In such a case wait for a while before removing the memory card until it cools down Go to Page Top Related Topic Inserting SD Memory Cards Removing SD Memory Cards Go to Page Top 2013 Sony Co...

Page 379: ...D memory card 1 Locate the SD memory card slot 2 Open Computer To open Computer see Searching Starting Apps Settings or Files 3 Right click the SD memory card icon and select Eject 4 Push in the SD memory card toward your VAIO computer and release 5 Pull the SD memory card out of the slot Hint The SD slot on your computer also works as a Memory Stick slot Go to Page Top Related Topic Inserting SD ...

Page 380: ...ush in Memory Stick toward your VAIO computer and release 5 Pull Memory Stick out of the slot Note Do not remove Memory Stick while data is being read from or written to Memory Stick If you do you may lose data Large volumes of data may take time to load so be sure to remove Memory Stick after the loading is complete Be sure to remove Memory Stick gently or it may pop out unexpectedly Hint The Mem...

Page 381: ...ard size Memory Stick Before using Memory Stick Micro M2 be sure to insert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Your VAIO computer has been tested and found compatible with any Sony branded Memory Stick of up to 32 GB available as of January 2013 However Memory Stick compatibilit...

Page 382: ...Removing Memory Stick Formatting Memory Stick Notes on Using Memory Stick Go to Page Top 2013 Sony Corporation 382 ...

Page 383: ...f Memory Stick cannot be inserted easily remove it gently and verify you are inserting it in the proper direction Be sure to hold Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your VAIO computer or the media do not force Memory Stick into the slot if you cannot insert it smoothly The Memory Stick icon will not appear in the Computer ...

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Page 385: ...malfunction 1 Locate the Memory Stick slot 2 Carefully slide Memory Stick into the slot until it clicks into place See Inserting Memory Stick for more information 3 Open Computer To open Computer see Searching Starting Apps Settings or Files 4 Right click the Memory Stick icon and select Format 5 Select Restore device defaults The size of the allocation unit and file system will change to default ...

Page 386: ...Go to Page Top 2013 Sony Corporation 386 ...

Page 387: ...le IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras and other devices Because it is removable it can be used for external data storage For the latest information about Memory Stick visit http www sony net memorycard Go to Page Top Related Topic Compatible Memory Stick Inserting Memory Stick Removing Memory Stick Formatt...

Page 388: ... touch functions read the following precautions for correct use In some countries or regions using NFC One touch functions may be restricted by local regulations If you urgently need to disable NFC One touch functions turn off your VAIO computer Go to Page Top Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported mod...

Page 389: ...er right corner 3 Select Wireless in the left pane of the PC settings screen 4 Change the NFC setting under Wireless devices to Off Hint To use NFC One touch functions change Airplane mode to Off and the NFC setting under Wireless devices to On When Airplane mode is Off the wireless function setting is enabled Refer to Windows Help and Support Opening Windows Help and Support for more information ...

Page 390: ...ported models One touch functions are Sony original functions which use NFC Simply touch two One touch functions supported devices to easily establish communication without complicated settings Go to Page Top Related Topic About NFC NFC supported models Using NFC One touch functions NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functions NFC sup...

Page 391: ... NFC supported models Near Field Communication NFC is a short range wireless technology The communication distance of NFC is approximately 4 inches 10 cm Go to Page Top Related Topic About One touch functions NFC supported models Using NFC One touch functions NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functions NFC supported models Go to Page...

Page 392: ...tting under Wireless devices to On 5 When touching your VAIO computer Parts and Controls on the Bottom with an NFC One touch functions supported device ensure that the touch mark on each device faces each other A message will appear the moment the device is recognized Follow the on screen instructions Hint Refer to Windows Help and Support Opening Windows Help and Support for more information on A...

Page 393: ...t touching the screen A small pointer appears on the screen Move the pen in the desired direction To click tap Tap the desired point on the screen with the pen Use this action to select an option such as OK or Cancel to select a menu item or to perform other operations such as when you would normally use the left mouse button To double click double tap Tap the desired point on the screen twice in ...

Page 394: ... text item to be erased Press Delete or Backspace to erase the text Note Use the supplied pen The Tail cap contains a magnet Do not bring an object easily affected by magnetic interference such as a credit card close to the pen Doing so may result in loss of recorded data If you use an app that uses the digital compass keep the pen away from your VAIO computer to prevent the built in magnet of the...

Page 395: ...nt them from being swallowed keep small parts such as the nib Tail cap pen hook and battery out of reach of children Hint Some apps sense the pressure of the pen and will change the thickness of the pen s line accordingly Push the lower button of the pen near the screen to start Active Clip See Clipping an Image Displayed on the Computer Screen Active Clip for more information Detaching the pen fr...

Page 396: ... then remove the battery 2 Insert the battery into the pen with the side toward the nib 3 Reattach the Tail cap Note Do not remove the Tail cap except for when replacing the battery If you do not intend to use the pen for a while remove the battery The pen should not be used with a commercially available rechargeable battery Using a rechargeable battery may result in battery leakage and malfunctio...

Page 397: ...iting feeling of the supplied nib differs from the feeling of the attached nib Replace the nib with the supplied one to change the feeling 1 Grasp the tip of the pen then pull out straight 2 Check the direction of the new nib and insert it into the barrel of the pen Note If the pen s nib is lost or broken contact an authorized Sony service support center Go to Page Top Related Topic How to Use the...

Page 398: ...ng upright by using the pen stand 1 Pull the pen stand out of the side of your VAIO computer 2 Place the pen in the pen stand Note The Tail cap contains a magnet Do not bring an object easily affected by magnetic interference such as a credit card close to the pen Doing so may result in loss of recorded data Do not exert excessive pressure on the pen stand with the stand pulled out as it may cause...

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Page 400: ...ote The Tail cap contains a magnet Do not bring an object easily affected by magnetic interference such as a credit card close to the pen Doing so may result in loss of recorded data When attaching the pen hook to your VAIO computer be sure to protect the glass surface of the LCD screen Lay the computer on a soft cloth to avoid damage to the LCD screen To prevent them from being swallowed keep sma...

Page 401: ...How to Use the Pen Digitizer Stylus supplied models Starting Your Preferred App when You Detach the Pen Digitizer Stylus supplied models Go to Page Top 2013 Sony Corporation 401 ...

Page 402: ...u can easily clip an image displayed on the computer screen You can save the image you clipped and use it in the document you are editing with other apps 1 Start Active Clip See Searching Starting Apps Settings or Files to start Active Clip Hint Alternatively put the supplied pen Digitizer Stylus close to the LCD screen and press the lower button of the pen to start Active Clip Go to Page Top Rela...

Page 403: ...rt or clean off with a lightly wet cloth and then wipe remaining moisture away with a dry cloth Do not use solvents such as benzine acetone alcohol thinner or commercially available cleaners as these may cause damage to the surface or coating of your VAIO computer Use a blower to blow off debris and dust underneath the keys keycaps Do not remove any keycap from the keyboard Do not use a vacuum cle...

Page 404: ... and does not indicate a malfunction The amount of heat generation varies depending on external devices or apps in use If your VAIO computer or the AC adapter becomes extraordinarily hot turn off the computer unplug the AC adapter remove the battery pack if it is removable and then contact an authorized Sony service support center Power source Do not place heavy objects on the power cord or this c...

Page 405: ...ge device is damaged the data cannot be restored To prevent losing data you should be careful when handling your VAIO computer To avoid damaging your built in storage device Do not subject your VAIO computer to sudden movements Keep your VAIO computer away from magnets Do not place your VAIO computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power...

Page 406: ...ng List of Topics Print Personal Computer VAIO Duo 13 SVD1321 About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Go to Page Top Related Topic Read This First Go to Page Top Back Back to Top 2013 Sony Corporation 406 ...

Page 407: ...tered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners Power2Go is trademark of CyberLink Inc PowerDVD is trademark of CyberLink Inc NVIDIA and 3D Vision are registered trademarks and or trademarks of NVIDIA Corporation in the United States and other countries ArcSoft and the A...

Page 408: ...ered trademark of NFC Forum Inc in the United States and in other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owne...

Page 409: ...rough the use of computers and office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption For detailed information on the ENERGY STAR Program visit the following websites http www energystar gov USA http www eu energystar org Europe This computer is designed in compliance with the ENERGY STAR standards and delivered wi...

Page 410: ...e suggestions before contacting an authorized Sony service support center or your local Sony dealer directly 1 See other sections in this on screen manual 2 Start VAIO Care Desktop and perform necessary operations See Searching Starting Apps Settings or Files to start VAIO Care Desktop 3 Visit the VAIO online support website and find necessary information Go to Page Top Related Topic Keeping Your ...

Page 411: ...f Hibernate mode is not available or my VAIO computer does not enter Hibernate mode You cannot place your VAIO computer into Hibernate mode from the charms Use Sleep mode or shut down the computer when you do not intend to use the computer See Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown for more information Go to Page Top Back Back to Top 2013 Sony Corporation 411 ...

Page 412: ... List of Topics Print Personal Computer VAIO Duo 13 SVD1321 Why does a message appear and Windows fail to start when I turn on my VAIO computer If another message on how to solve the problem appears after the first message follow the on screen instructions Go to Page Top Back Back to Top 2013 Sony Corporation 412 ...

Page 413: ...wer button does not work the charge indicator light blinks fast Your VAIO computer may not recognize the battery pack In this case push and hold the battery off button for three to five seconds with a thin straight object such as a paper clip If the problem persists contact an authorized Sony service support center and replace the battery pack with a new one specified by Sony Go to Page Top Back B...

Page 414: ...Personal Computer VAIO Duo 13 SVD1321 Why does my VAIO computer automatically turn off When the battery pack is running out of power your VAIO computer automatically enters Hibernate mode and eventually turns off Connect the AC adapter to the computer or charge the battery pack Go to Page Top Back Back to Top 2013 Sony Corporation 414 ...

Page 415: ...l device or the network Windows does not allow you to turn off the computer In addition some peripheral device drivers for the peripheral devices do not support the feature to force the computer to shut down If the computer screen freezes press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If your VAIO computer freezes with a m...

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Page 417: ...omputer VAIO Duo 13 SVD1321 What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer You may have accidently pressed the ASSIST button rather than the Power button Close the VAIO Care Rescue Mode screen and locate the Power button on your VAIO computer Go to Page Top Back Back to Top 2013 Sony Corporation 417 ...

Page 418: ... hold the battery off button for three to five seconds with a thin straight object such as a paper clip Wait about five minutes and then put all cables and devices back in place and turn on the computer again Before using your VAIO computer for the first time you need to connect the computer to a power source with the AC adapter Check that you are using the supplied Sony AC adapter For your safety...

Page 419: ...order Note that following these procedures may cause working data to become corrupted Disconnect all peripheral devices such as a printer or a USB device and your VAIO computer from the network if any Press and hold down the Power button for more than four seconds and make sure your VAIO computer is off Then turn on the computer again If the problem persists reset the battery pack Press and hold d...

Page 420: ...ttery care function is enabled Start VAIO Control Center and change the settings in the Power and Battery window To start VAIO Control Center see Searching Starting Apps Settings or Files If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced Go to Page Top Back Back to Top 2013...

Page 421: ...s my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction Go to Page Top Back Back to Top 2013 Sony Corporation 421 ...

Page 422: ... screen rotation is disabled while your VAIO computer is connected to an external display If you connect the computer to an external display while using the computer in portrait orientation the computer screen automatically changes to landscape horizontal orientation With the LCD screen raised and the keyboard available the screen rotation is not available Go to Page Top Back Back to Top 2013 Sony...

Page 423: ...ics Print Personal Computer VAIO Duo 13 SVD1321 Why does the LCD brightness automatically change The automatic brightness adjustment function is enabled Disable the function in VAIO Control Center See Adjusting the LCD Brightness Automatically for detailed information Go to Page Top Back Back to Top 2013 Sony Corporation 423 ...

Page 424: ...rs when you use the built in camera under fluorescent lights and is due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some apps offer adjustable parameters such as brightness or power frequencies to eliminate flicker noise Go to Page Top Back Ba...

Page 425: ...orrectly when another camera app is running Exit the current app before starting another You may not be able to use another camera app that uses the built in camera while using the gesture function The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your VAIO ...

Page 426: ...fect settings on your app may cause dropped frames Refer to the help file included with the app for more information There may be more app running than your VAIO computer can handle Exit the apps that you are not currently using This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU performance See Selecting a Power Plan to check the current power...

Page 427: ...reen Depending on the model you purchased your computer screen may not temporarily display smooth gradients when the computer screen pauses because of the power saving function To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Panel Self Refresh Note that the battery life becomes short if you disable this setting Go...

Page 428: ...eos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of the comput...

Page 429: ...ing on the model you purchased the computer screen may flicker or fade to white when the power saving function is enabled and the computer screen switches To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Display Power Saving Technology Note that the battery life becomes short if you disable this setting Go to Page ...

Page 430: ...ow do I change the LCD brightness Press the Fn F5 or Fn F6 keys to adjust the LCD brightness of your VAIO computer See Changing the LCD Brightness for more information To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display Go to Page Top Back Back to Top 2013 Sony Corporation 430 ...

Page 431: ...Print Personal Computer VAIO Duo 13 SVD1321 What should I do if no image is displayed on my external display or TV screen Press the Fn F7 keys several times to select your desired display output and then press the Enter key See Selecting Display Modes for more information Go to Page Top Back Back to Top 2013 Sony Corporation 431 ...

Page 432: ...t to either of them Some videos may not be displayed smoothly depending on the type or bit rate of videos Lowering the screen resolution may improve video playback performance See Changing the Resolution Size of the Screen Image for more information If data access to a memory card is in progress wait until the data access ends and then start playback again If you are playing a video stored on the ...

Page 433: ...tput port Reconnect the HDMI cable not supplied See Connecting a TV with an HDMI Input Port for more information Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display Change the screen resolution of the connected TV or external display Images may appear on the screen See Changing the Resolution Size of the Screen Image fo...

Page 434: ...uch a case lower the resolution of the LCD screen See Changing the Resolution Size of the Screen Image for more information If you have selected to use an external display using the Fn F7 keys and the external display is disconnected from your VAIO computer the computer screen may be unable to display the video In such a case stop video playback press the Fn F7 keys to select the computer screen a...

Page 435: ...al display Press the Fn F7 keys several times to select your desired display output and then press the Enter key See Selecting Display Modes for more information If you wait for a while and the computer screen remains blank follow the procedures below Press and hold down the Power button for more than four seconds If your VAIO computer is equipped with the power indicator check that it is off and ...

Page 436: ...uld I do if some items do not fit on the computer screen Check that the text size is set to 100 If not some items for example an app menu may not be displayed correctly depending on the apps you are using Refer to Windows Help and Support Opening Windows Help and Support for more information on how to change the text size Go to Page Top Back Back to Top 2013 Sony Corporation 436 ...

Page 437: ...icrophone is selected as a recording device Open Control Panel and select Hardware and Sound To open Control Panel see Opening Control Panel Select Sound and check if there is a check mark on your desired microphone icon on the Recording tab If not select the icon and Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer Go to Page Top Back B...

Page 438: ...321 What should I do if I hear microphone feedback from speakers when using my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone Go to Page Top Back Back to Top 2013 Sony Corporation 438 ...

Page 439: ...e volume is turned off select Deactivate muting to turn on the volume When the volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer See Connecting External Speakers Headphones Headset for more information If external speakers require external power make sure ...

Page 440: ...O Duo 13 SVD1321 What should I do if sound interruptions occur during video or audio playback Sound interruptions may occur when the CPU load is high In this case reduce the CPU load by exiting all running apps other than a playback app or by disabling unnecessary audio effects applied to playback Go to Page Top Back Back to Top 2013 Sony Corporation 440 ...

Page 441: ... do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port To output sound from a digital audio device connected to the digital output port on your VAIO computer you need to change the sound output to the digital audio device See Changing the Sound Output Device for more information Go to Page Top Back Back to Top 2013 Sony Corporation 441 ...

Page 442: ... if my keyboard configuration is wrong The language layout of your keyboard is labeled on the packaging box If you choose a different regional keyboard when you complete the Windows setup the key configuration will be mismatched To change the keyboard configuration refer to Windows Help and Support Opening Windows Help and Support Go to Page Top Back Back to Top 2013 Sony Corporation 442 ...

Page 443: ...do if I cannot enter certain characters with my keyboard Check if the Caps Lock indicator light on the Caps Lock key is on or off When the indicator light is on characters typed will appear in uppercase or lowercase if you also hold down the Shift key Press the Shift Caps Lock keys to turn the Caps Lock indicator light on or off Go to Page Top Back Back to Top 2013 Sony Corporation 443 ...

Page 444: ... my VAIO computer screen freezes Restart your VAIO computer Press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Restart If the problem persists press and hold down the Power button for more than four seconds or slide the Power switch to the right for more than four seconds Go to Page Top Back Back to Top 2013 Sony Corporation 444 ...

Page 445: ... condition of your VAIO computer In such a case wait for a while before moving the pointer again If the pointer still does not move press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If the problem persists press and hold down the Power button or slide the Power switch to the right for more than four seconds Turning off the co...

Page 446: ...Press the Fn F1 keys to enable the touch pad See Enabling Disabling the Touch Pad for more information Alternatively start VAIO Control Center then enable the touch pad To start VAIO Control Center see Searching Starting Apps Settings or Files If a mouse is connected to your VAIO computer disconnect it See Using the Touch Pad for information on how to use the touch pad Go to Page Top Back Back to ...

Page 447: ...ces List of Topics Print Personal Computer VAIO Duo 13 SVD1321 How do I avoid unintentional clicks caused by a light touch on the touch pad To avoid unintentional operation disable the tapping function See Disabling the Tapping Function on the Touch Pad Go to Page Top Back Back to Top 2013 Sony Corporation 447 ...

Page 448: ...VAIO Duo 13 SVD1321 How do I disable the touch pad Press the Fn F1 keys to disable the touch pad See Enabling Disabling the Touch Pad for more information Alternatively start VAIO Control Center then disable the touch pad To start VAIO Control Center see Searching Starting Apps Settings or Files Go to Page Top Back Back to Top 2013 Sony Corporation 448 ...

Page 449: ... Devices List of Topics Print Personal Computer VAIO Duo 13 SVD1321 Why is the video input from the built in camera suspended momentarily The video input may be suspended momentarily if A shortcut key with the Fn key is used The CPU load increases Go to Page Top Back Back to Top 2013 Sony Corporation 449 ...

Page 450: ...red images poor in quality Images captured under fluorescent light may contain light reflections A dark portion in captured images may contain noise The area on and around the built in camera is soiled Clean the area See Notes on the Built in Camera Built in camera equipped models for more information on how to clean the camera Go to Page Top Back Back to Top 2013 Sony Corporation 450 ...

Page 451: ...ress filtering of your access point is enabled register the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Sear...

Page 452: ...ny other devices are communicating via the access point Wait for a while and try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced If your access point interferes with other access points change the acces...

Page 453: ...and change the Wi Fi setting under Wireless devices to On To open the charms see Opening the Charms To use the Wi Fi function on your VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a...

Page 454: ...pics Print Personal Computer VAIO Duo 13 SVD1321 What should I do if I do not know the SSID or security key for the access point You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information Go to Page Top Back Back to Top 2013 Sony Corporation 454 ...

Page 455: ... the SSID of your VAIO computer or the access point is set to ANY When the access point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information Connection capability is affected b...

Page 456: ...OOTH standard employed on the BLUETOOTH device with which you want to communicate is not the same version as the one employed on your VAIO computer the communication speed may become slower If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met high speed communications are available However some BLUETOOTH profiles do not support high speed...

Page 457: ...IO Duo 13 SVD1321 Why can t I use the BLUETOOTH R function when I sign in to my VAIO computer as a user with a standard user account The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Sign in to the computer as a user with administrative rights Go to Page Top Back Back to Top 2013 Sony Corporation 457 ...

Page 458: ...ices List of Topics Print Personal Computer VAIO Duo 13 SVD1321 Why can t I use BLUETOOTH R devices when I switch users If you switch users without signing out from your system BLUETOOTH devices will not work Be sure to sign out before switching users Go to Page Top Back Back to Top 2013 Sony Corporation 458 ...

Page 459: ... meters due to obstacles between the devices radio wave quality ambient environment that includes existence of walls and materials of such walls or apps in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETOOTH funct...

Page 460: ... Select Change PC settings in the lower right corner then select Wireless in the left pane Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On To open the charms see Opening the Charms Check the BLUETOOTH settings Open Control Panel and select Hardware and Sound and Devices and Printers Right click the computer icon and select Bluetooth settings and the Show the Bl...

Page 461: ...has been properly performed Some BLUETOOTH devices require authentication pairing before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Select arrow in the desktop notification area right click the BLUETOOTH icon and select Open Settings to open the sett...

Page 462: ...nnot use the BLUETOOTH R function Make sure the BLUETOOTH function is enabled Open the charms and select the Settings charm Select Change PC settings in the lower right corner then select Wireless in the left pane Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On To open the charms see Opening the Charms Go to Page Top Back Back to Top 2013 Sony Corporation 462 ...

Page 463: ...and hold down the Power button for more than four seconds If your VAIO computer is equipped with the power indicator check that it is off Then restart the computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password If you forget the power on password you cannot start your VAIO computer See What should I do if...

Page 464: ...uter If you forget the password Setting Changing the Power on Password you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center Go to Page T...

Page 465: ...s password The Windows password is case sensitive Check your password and enter again Log on using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery See About Recovery for more information Go to Page Top Back Back to Top 2013 Sony Cor...

Page 466: ...List of Topics Print Personal Computer VAIO Duo 13 SVD1321 What should I do if I cannot charge the device connected to the USB port that supports USB charging Make sure that the USB Charging setting is enabled See Charging a USB Device for more information Go to Page Top Back Back to Top 2013 Sony Corporation 466 ...

Page 467: ...pics Print Personal Computer VAIO Duo 13 SVD1321 Why can t I write data to a memory card Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting Make sure the erasure prevention switch is off Go to Page Top Back Back to Top 2013 Sony Corporation 467 ...

Page 468: ... to change the device settings depending on the device you use For detailed information refer to the manual that came with your device Enable NFC One touch functions Open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Wireless in the left pane Turn off Airplane mode and change the NFC setting under Wireless devices to On To open the charms s...

Page 469: ...location information Check that the Global Navigation Satellite System GNSS settings are correctly configured See Downloading the Location Information GNSS equipped models for more information You may be in the place where you cannot receive signals from GNSS satellites Avoid using the GNSS in a tunnel a basement or doors behind high buildings or trees etc Go to Page Top Back Back to Top 2013 Sony...

Page 470: ...tic interference and it may not work correctly Inside an elevator or a room built with ferrous materials such as iron frames or reinforced concrete Near a reinforced concrete structure such as a footbridge or an airport or a train station concourse Near or inside a train or a car Near a transformer on the ground or high voltage power lines Near a metallic product such as a metal frame desk or meta...

Page 471: ...I do not detach the pen You can set up your VAIO computer to start your preferred app automatically when detaching the pen Digitizer Stylus from the pen hook When the setting is enabled the sensor on the computer may incorrectly detect the movement of the magnetic items To start the app when detaching the pen see Starting Your Preferred App when You Detach the Pen Digitizer Stylus supplied models ...

Page 472: ...Why doesn t my preferred app start when I detach the pen Digitizer Stylus You may have changed the file name or path for the specified app or uninstalled the app Assign the app again in VAIO Control Center See Starting Your Preferred App when You Detach the Pen Digitizer Stylus supplied models for more information Go to Page Top Back Back to Top 2013 Sony Corporation 472 ...

Page 473: ...n Inserting a Micro SIM Card Wireless WAN equipped models Make sure you have adequate mobile coverage in your area Check with your carrier for additional coverage information for your location Make sure Airplane mode is Off on the PC settings screen Make sure the Mobile Broadband setting under Wireless devices is On on the PC settings screen Make sure that the Access Point Name APN is properly con...

Page 474: ... I do if my game app does not work or it keeps crashing Check the website of the game if there are any patches or updates to download Make sure you have installed the latest video driver On some VAIO computer models the graphics memory is shared with the system The optimal graphics performance in such a case is not guaranteed Go to Page Top Back Back to Top 2013 Sony Corporation 474 ...

Page 475: ...g properly See How can I reinstall the original apps and drivers for more information Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support Opening Windows Help and Support for more information If the problem persists follow the instructions in Refreshing Your VAIO Computer to reinstall the operating system If the problem persists af...

Page 476: ...not Start Windows for more information Use VAIO Hardware Diagnostics to identify problems on your VAIO computer With the app you can check if the computer hardware a CPU a memory module and a built in storage device needs to be replaced To start VAIO Hardware Diagnostics select Tools and VAIO Hardware Diagnostics in VAIO Care Rescue Mode VAIO recovery solutions Follow the instructions in Recoverin...

Page 477: ...lean them and try recovering your VAIO computer again If you cannot recover your VAIO computer from the recovery area restart the computer and recover the computer from the recovery area again or use Recovery Media If you cannot recover your VAIO computer using a USB optical drive or USB flash drive connect the drive to another USB port or to the USB port that is compliant with the USB 2 0 standar...

Page 478: ...ow Download and install the latest updates using VAIO Update See Using VAIO Update for more information Restart your VAIO computer And then try to create Recovery Media again If an AC adapter is supplied with an external optical disc drive plug the AC adapter into a power source Try other reliable media If the problem persists visit the VAIO online support website for further assistance Go to Page...

Page 479: ...ecovery Security Peripheral Devices List of Topics Print Personal Computer VAIO Duo 13 SVD1321 How do I create Recovery Media You can create Recovery Media using VAIO Care See Creating Recovery Media for more information Go to Page Top Back Back to Top 2013 Sony Corporation 479 ...

Page 480: ...from the recovery area Recover your VAIO computer from Recovery Media if you have used apps to modify the recovery area installed a different operating system from the preinstalled one or formatted the built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions If the problem persists visit the VAIO online support website for further assistance Go to Page Top Back Back to T...

Page 481: ...List of Topics Print Personal Computer VAIO Duo 13 SVD1321 How can I restore my VAIO computer system to its factory default settings There are two ways to recover your VAIO computer system Recovering from Recovery Media and Recovering from the Recovery Area Go to Page Top Back Back to Top 2013 Sony Corporation 481 ...

Page 482: ...original apps and drivers You can restore the preinstalled apps and drivers using VAIO Care To restore them start VAIO Care Keeping Your VAIO Computer in Optimum Condition VAIO Care and then select Advanced Tools Restore and recovery and Reinstall Applications and Drivers Refer to the help file included with VAIO Care for more information Go to Page Top Back Back to Top 2013 Sony Corporation 482 ...

Page 483: ...r printer is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information Make sure your printer is compatible with Windows installed on your VAIO computer Make sure your p...

Page 484: ...check if the power cable is connected properly to an AC outlet You may need to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device USB hubs may prevent the USB...

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