Sony SRS-XB12 Help Manual Download Page 1

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Help Guide

Wireless Speaker

SRS-XB12

The following explains how to use this speaker. Select a topic from the navigation pane.

Getting started

Parts and controls

Included items

Using the strap

Power source/charging

Charging the speaker

Turning the power on

Turning the power off

Auto power off function

Making connections

BLUETOOTH

Pairing and connecting with BLUETOOTH

devices

Summary of Contents for SRS-XB12

Page 1: ...ect a topic from the navigation pane Getting started Parts and controls Included items Using the strap Power source charging Charging the speaker Turning the power on Turning the power off Auto power off function Making connections BLUETOOTH Pairing and connecting with BLUETOOTH devices 1 ...

Page 2: ...h 2 speakers Speaker Add function Switching between double mode and stereo mode Speaker Add function Terminating the Speaker Add function Listening to music of a portable audio device etc Phone calls Receiving a call Making a call Using the voice assist function Using the voice assist function Google app Using the voice assist function Siri Information About the indicators Notes on use Precautions...

Page 3: ...r the speaker suddenly turns off Sound No sound Distorted sound Humming or noise in the speaker output No voice from callers Sound becomes low while in use BLUETOOTH Unable to pair the speaker with a BLUETOOTH device Unable to connect a BLUETOOTH device with the speaker in the Speaker Add function Reset Using the RESET button Initializing the speaker 3 ...

Page 4: ...ton 1 volume buttons 2 play call button 3 ADD button 4 Strap hole 5 Power BLUETOOTH indicator blue 6 L left R right indicators white 7 MIC microphone 8 CHG charge indicator orange 9 DC IN 5V jack 10 RESET button 11 AUDIO IN jack 12 Cap 13 Strap 14 To charge the speaker connect a USB AC adaptor to this jack 4 ...

Page 6: ...speaker from your bag or backpack by using the strap attached to the speaker Using the unit on its strap Remove the longer belt from the fastening button 1 Pass the belt around the handle of your bag or similar item 2 Bring the belt back around to the fastening button 3 6 ...

Page 7: ...belt make sure that the belt and the button are attached securely Do not pull hard on the strap attached to the speaker or swing the speaker around Do not use the strap with any device other than the speaker Pass the shorter belt through the speaker s strap hole and fasten the shorter belt with the fastening button 1 Fasten the opposite side of the longer belt with the fastening button 2 7 ...

Page 9: ...peaker to an AC outlet or a booted computer to charge it When charging from an AC outlet Connect the micro USB cable supplied to the DC IN 5V jack on the speaker and then connect the other end to a USB AC adaptor commercially available After that plug the USB AC adaptor into an AC outlet When charging from a booted computer Connect the micro USB cable supplied to the speaker then connect the other...

Page 10: ...is also not covered by the warranty A speaker that is in use can be charged if it is connected to an AC outlet or if connected to a booted computer In this case it may take longer to charge the built in battery compared to when the speaker is turned off depending on the conditions of use Therefore it is recommended to turn off the speaker when charging Note When you use the speaker at a loud volum...

Page 11: ...takes a long time it also makes charging of the speaker stop To resolve these issues disconnect the micro USB cable and then connect it again within an operating temperature between 5 C and 35 C 41 F and 95 F Do not charge in places where water may splash on the speaker The supplied accessories and the connectors of this speaker USB AUDIO IN are neither waterproof nor dust proof Even if you do not...

Page 12: ... charge indicator flashes slowly the built in battery is running low and needs to be charged Related Topic Turning the power off Charging the speaker 4 748 100 11 1 Copyright 2019 Sony Corporation Press the power PAIRING button The power BLUETOOTH indicator flashes slowly in blue When you turn on the speaker for the first time after purchase or there is no pairing information stored in the speaker...

Page 13: ...e Wireless Speaker SRS XB12 Turning the power off Related Topic Auto power off function 4 748 100 11 1 Copyright 2019 Sony Corporation Press the power PAIRING button The power BLUETOOTH indicator turns off 1 13 ...

Page 14: ...he auto power off function is disabled Turning on off the auto power off function Hint At the time of purchase the auto power off function is set to on Note While the Speaker Add function or the hands free function is in use you cannot turn on off the auto power off function 4 748 100 11 1 Copyright 2019 Sony Corporation Connect the speaker to an AC outlet via a USB AC adaptor commercially availab...

Page 15: ...ct it to a booted computer Or charge the built in battery sufficiently Stop playback on a BLUETOOTH device Turn down the volume of the BLUETOOTH device and speaker to avoid any sudden loud sound output from the speaker Depending on the BLUETOOTH device the volume of the device may be synchronized with the speaker Prepare the operating instructions supplied with the BLUETOOTH device for reference T...

Page 16: ... you have not registered paired before proceed to step To reconnect to the BLUETOOTH device that has been registered paired proceed to step The speaker will automatically be connected just by turning on the BLUETOOTH function on the smartphone iPhone Press and hold the power PAIRING button until you hear beeps and the power BLUETOOTH indicator begins to flash quickly in blue The speaker enters pai...

Page 17: ...speaker can be paired with up to 8 devices If a new device is paired after 8 devices have already been paired the device that was paired earliest is replaced by the new one The pairing information of the speaker has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod t...

Page 18: ...ble or connect it to a booted computer Or charge the built in battery sufficiently Prepare the operating instructions supplied with the computer for reference Stop playback on the computer Turn down the volume of the computer and speaker to avoid any sudden loud sound output from the speaker Prepare to search for the speaker on the computer For Windows 10 Select Action Center Connect in the taskba...

Page 19: ...device is nearby and its BLUETOOTH function is on the BLUETOOTH connection is established automatically and the power BLUETOOTH indicator stays lit In this case turn off the BLUETOOTH function or turn off the power of the currently connected BLUETOOTH device 2 Press and hold the power PAIRING button until you hear beeps and the power BLUETOOTH indicator begins to flash quickly in blue The speaker ...

Page 20: ... not appear on the screen repeat the procedure from step After pairing the BLUETOOTH connection establishes automatically and Connected music will be displayed on the screen Proceed to step 2 Click Add a device 1 Select SRS XB12 and click Next 2 20 ...

Page 21: ...driver installation is complete Proceed to step Depending on the computer installation may take time If driver installation takes too much time the auto power off function of the speaker will cause it to turn off automatically If this happens turn on the speaker again 3 Register the speaker to the computer For Windows 10 After pairing the BLUETOOTH connection establishes automatically and Connecte...

Page 22: ...t a checkmark green on SRS XB12 Stereo proceed to the next step substep 3 If SRS XB12 Stereo does not appear right click on the Sound screen and select Show Disabled Devices from the menu that appears Then proceed to the next step substep 3 2 Right click on SRS XB12 Stereo and select Connect from the menu that appears 3 22 ...

Page 23: ...d a checkmark will appear on SRS XB12 Stereo on the Sound screen Proceed to step If you cannot click Connect for SRS XB12 Stereo select Disable for the Default Device that currently has a checkmark green Double click on SRS XB12 in Devices 1 23 ...

Page 24: ...e computer Click Listen to Music When the speaker is connected a checkmark will appear 2 Check that the power BLUETOOTH indicator has switched from flashing to a steady light When the speaker is connected to the computer the power BLUETOOTH indicator stays lit You can enjoy playing back music etc from your computer 6 24 ...

Page 25: ...lized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod touch or computer In this case erase the pairing information of the speaker on your iPhone iPod touch or computer and then perform the pairing procedure again The speaker can be paired with multiple devices but can only play music from one paired device at a time The passkey o...

Page 26: ... sufficiently Prepare the operating instructions supplied with the computer for reference Stop playback on the computer Turn down the volume of the computer and speaker to avoid any sudden loud sound output from the speaker Depending on your computer turn on the built in BLUETOOTH adaptor If you do not know how to turn on the BLUETOOTH adaptor or whether your computer has the built in BLUETOOTH ad...

Page 27: ...tly connected BLUETOOTH device Press and hold the power PAIRING button until you hear beeps and the power BLUETOOTH indicator begins to flash quickly in blue The speaker enters pairing mode 2 Search for the speaker on the computer 3 Select System Preferences Bluetooth in the taskbar on the right bottom of the screen 1 Select SRS XB12 from the Bluetooth screen then click Pair 2 Check that the power...

Page 28: ... has been deleted from the BLUETOOTH device The speaker is initialized All pairing information will be deleted If you initialize the speaker it may not be able to connect your iPhone iPod touch or computer In this case erase the pairing information of the speaker on your iPhone iPod touch or computer and then perform the pairing procedure again The speaker can be paired with multiple devices but c...

Page 30: ...ctions supplied with the BLUETOOTH device Note Make sure beforehand that the volume on the BLUETOOTH device and speaker are set to a moderate level to avoid sudden loud sound output from the speaker Depending on the BLUETOOTH device adjusting the volume of the speaker may not be possible on the BLUETOOTH device while playback on the device is stopped paused Connect the speaker with the BLUETOOTH d...

Page 31: ...ect the audio cable from the speaker s AUDIO IN jack When using in a place with a high temperature the volume may decrease to protect the built in battery If the built in battery level is low the maximum output of the speaker decreases Depending on the BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connected device Noise or sound interruption may o...

Page 32: ...nditions In this case change the speaker to the Priority on stable connection mode While the Speaker Add function or the hands free function is in use you cannot change playback quality 4 748 100 11 1 Copyright 2019 Sony Corporation Connect the speaker to an AC outlet via a USB AC adaptor commercially available or connect it to a booted computer 1 Turn on the speaker The power BLUETOOTH indicator ...

Page 33: ...he operating instructions supplied with the device Turn off the BLUETOOTH device Turn off the speaker Hint When using the Speaker Add function if you turn off one speaker the other speaker is automatically turned off The BLUETOOTH connection between them is disconnected When you finish playing music the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device Related Topi...

Page 34: ...the speakers Place 2 speakers within 1 m 3 2 ft each other and then turn on both speakers Press the power PAIRING button on one of the speakers to turn it on The power BLUETOOTH indicator begins to flash If the BLUETOOTH device which has been connected before is nearby the speaker may be connected to the device automatically and then the power BLUETOOTH indicator may be lit In this case turn off t...

Page 35: ...ce and other BLUETOOTH device s Hint Set up the second speaker within 1 minute If you do not set it up within 1 minute the setting of the first speaker will be canceled Make a BLUETOOTH connection with a BLUETOOTH device Pair the speaker with the flashing power BLUETOOTH indicator and a BLUETOOTH device For the pairing procedure see Pairing and connecting with BLUETOOTH devices 3 Start playback on...

Page 36: ...king a BLUETOOTH connection and outputting sound If a portable audio device etc is connected to the speaker s AUDIO IN jack the speaker automatically switches to AUDIO IN mode and the Speaker Add function is terminated When watching movies using the Speaker Add function there may be a gap between video and audio Related Topic Switching between double mode and stereo mode Speaker Add function 4 748...

Page 37: ... button the mode changes The L left R right indicators on both speakers show the status of audio reproduction Double mode The L left R right indicators on both speakers are lit up in white Stereo mode R ch L ch The R right indicator on one speaker and the L left indicator on the other speaker are lit up in white Stereo mode L ch R ch The R right indicator turns off and the L left indicator lights ...

Page 39: ...ion with the other speaker that had been connected If you want to use the Speaker Add function again turn on the other speaker within 1 minute If you want to use the speaker that had been used as one of the speakers of the Speaker Add function by itself press the power PAIRING button to turn on the speaker then press and hold the ADD button for about 3 seconds to terminate the Speaker Add function...

Page 40: ... at both ends 1 If you use an audio cable with stereo mini plugs with significant resistance the sound may be lower Therefore make sure you use a cable with stereo mini plugs without resistance 1 Turn on the speaker The power BLUETOOTH indicator flashes slowly 2 in blue 2 If the BLUETOOTH device which has been connected before is nearby the speaker may be connected to the device automatically and ...

Page 41: ...icate the BLUETOOTH status When connecting a portable audio device to the AUDIO IN jack and playing music you cannot use the buttons on the speaker to perform operations such as pause skip to the beginning of the next track and skip to the beginning of the current track Do not use the AUDIO IN jack in a place where water may splash Be sure to close the cap completely with the mark facing up after ...

Page 42: ...ays depending on your BLUETOOTH mobile phone Ring tone set on the speaker Ring tone set on the BLUETOOTH mobile phone Ring tone set on the BLUETOOTH mobile phone only for a BLUETOOTH connection Connect the speaker with a BLUETOOTH mobile phone The power BLUETOOTH indicator lights up in blue when the BLUETOOTH connection is established When using the Speaker Add function Connect to the speaker in w...

Page 43: ...ves If no ring tone is heard via the speaker the speaker may not be connected with a BLUETOOTH mobile phone with HFP or HSP Check the connection status on the BLUETOOTH mobile phone Adjust the volume by pressing the volume buttons on the speaker or operating the BLUETOOTH mobile phone When you press the volume buttons on the speaker or adjust the volume on the BLUETOOTH mobile phone the power BLUE...

Page 44: ... music of the BLUETOOTH device However when the BLUETOOTH connection is active the hands free function is available Depending on the model of your smartphone the operation system or applications installed some functions of hands free calling may not be used correctly Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection After use Making a call 4 748 100 1...

Page 45: ...ct to the speaker in which the power BLUETOOTH indicator lights up in blue In the following steps and operations during a hands free call operate the speaker that is connected to the BLUETOOTH mobile phone 1 Operate the BLUETOOTH mobile phone to make a call When you make a call playback pauses and the dial tone is heard from the speaker When the receiver takes the call talk into the microphone of ...

Page 46: ...er you cannot listen to music of the BLUETOOTH device However when the BLUETOOTH connection is active the hands free function is available Related Topic Pairing and connecting with BLUETOOTH devices Terminating the Speaker Add function Receiving a call 4 748 100 11 1 Copyright 2019 Sony Corporation When you press the volume buttons on the speaker or adjust the volume on the BLUETOOTH mobile phone ...

Page 47: ...supplied with the Android smartphone For details on the Google app refer to the operating instructions or support website of the Android smartphone or website of Google Play Note The latest version of the app may be required The Google app may not be activated from the speaker depending on specifications of the Android smartphone 1 Connect the speaker to the Android smartphone via BLUETOOTH connec...

Page 48: ...tion above is an example For details refer to the operating instructions supplied with the iPhone iPod touch For details on Siri refer to the operating instructions or support website of the iPhone iPod touch 1 Connect the speaker to the iPhone iPod touch via BLUETOOTH connection 2 While the speaker is connected with the iPhone iPod touch via BLUETOOTH connection and the iPhone iPod touch is in st...

Page 49: ...in an operating temperature between 5 C and 35 C 41 F and 95 F Power BLUETOOTH indicator blue L left R right indicators white Turns off The speaker has completed charging Lights up The speaker is being charged Flashes quickly 3 times a second An abnormality of the built in battery has been detected Stop charging immediately Flashes slowly The built in battery is running low and needs to be charged...

Page 50: ...Related Topic Parts and controls Pairing and connecting with BLUETOOTH devices Listening to music wirelessly with 2 speakers Speaker Add function 4 748 100 11 1 Copyright 2019 Sony Corporation 50 ...

Page 51: ...usceptible to magnetism cash cards credit cards with magnetic coding etc near the unit On cleaning Do not use detergent nor solvents such as alcohol benzine thinner to clean the cabinet On operation Do not insert any small objects etc into the connectors USB AUDIO IN or ventilation hole on the unit The speaker may short out or malfunction Others 2 speakers are required when using the Speaker Add f...

Page 52: ...blem with the built in battery When charging to the built in battery continues for a long time When an abnormality of the built in battery has been detected stop charging immediately wait for a while and then charge the built in battery again If the problem persists contact your nearest Sony dealer Note Charging time varies depending on built in battery usage conditions Charge the speaker in an am...

Page 53: ... battery to its full capacity once every 6 months to maintain its performance Charging from a USB hub is only guaranteed when you use a self powered USB hub that carries an authorized logo Do not connect the speaker to a computer for a long period of time when the computer is not connected to an AC power supply Otherwise the computer s battery may run out 4 748 100 11 1 Copyright 2019 Sony Corpora...

Page 54: ...s applied such as in the shower may cause a malfunction Do not pour high temperature water or blow hot air from a hair dryer or any other appliance on the unit directly Also never use the unit in high temperature locations such as in saunas or near a stove Handle the cap with care The cap plays a very important role in maintenance of the waterproof and dust proof performance When using the unit ma...

Page 56: ...he speaker gets wet first remove the water from the speaker and then wipe off the moisture on the speaker using a dry soft cloth Especially in cold regions leaving moisture on its surface may cause the speaker to freeze and malfunction Be sure to wipe off the moisture after using the speaker The sound quality may change when water enters the speaker section It is not malfunction Put the speaker on...

Page 57: ...fire alarm Note To be able to use the BLUETOOTH function the BLUETOOTH device to be connected requires the same profile as the speaker s Note also that even if the same profile exists devices may vary in function depending on their specifications Due to the characteristic of BLUETOOTH wireless technology the sound played on the speaker is slightly delayed from the sound played on the BLUETOOTH dev...

Page 59: ...ouch macOS and Siri are trademarks of Apple Inc registered in the U S and other countries Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries WALKMAN and WALKMAN logo are registered trademarks of Sony Corporation Wi Fi is a registered trademark of Wi Fi Alliance Other trademarks and trade names are those of their respec...

Page 60: ...ensing agreement with the owner of its copyright We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software Please read the contents of the license described in the URL below http rd1 sony net help speaker sl 19 4 748 100 11 1 Copyright 2019 Sony Corporation 60 ...

Page 61: ...as volume etc to the factory default settings and deletes all pairing information See Initializing the speaker for more information Look up information on the issue on the customer support website Access the following support home pages to get support information about your speaker For customers in Americas https www sony com am support For customers in Europe https www sony eu support For custome...

Page 62: ...lable with an output current of 500 mA or more However using a supplied micro USB cable or micro USB cable conforming to the USB standard is recommended Charging from the other device is not guaranteed You can also charge the built in battery by connecting it to a booted computer via the micro USB cable However operation with all computers is not guaranteed Operation with a home built computer is ...

Page 63: ... USB AC adaptor commercially available or connecting it to a booted computer The auto power off function may have activated After about 15 minutes in certain circumstances such as when the volume of the audio input is low the power will automatically turn off Raise the volume of the connected device for use Related Topic Charging the speaker Auto power off function 4 748 100 11 1 Copyright 2019 So...

Page 64: ... and the BLUETOOTH device closer together Remove any obstacles between the speaker and the BLUETOOTH device When the speaker is connected to a device with a built in radio or tuner via a BLUETOOTH connection noise may occur in broadcasts Locate the speaker farther away from a TV radio or tuner etc since noise may occur in broadcasts When using the Speaker Add function if any other BLUETOOTH device...

Page 65: ...g powered by the built in battery only When the built in battery is running low as a result of using the speaker at a loud volume for a long time even if the speaker is connected to an AC outlet via a USB AC adaptor commercially available or connected to a booted computer If the sound becomes low while in use follow the procedure below 4 748 100 11 1 Copyright 2019 Sony Corporation Turn off the sp...

Page 66: ...indicator begins to flash quickly in blue Once the speaker is initialized an iPhone iPod touch may not be able to connect to the speaker In this case delete pairing information on the iPhone iPod touch then pair them again Check that the BLUETOOTH device is turned on and the BLUETOOTH function is activated on the device If the speaker is not displayed on the BLUETOOTH device turn off the BLUETOOTH...

Page 67: ...d function After connecting 2 SRS XB12 speakers perform the pairing procedure between a BLUETOOTH device and the speaker in which the power BLUETOOTH indicator is flashing in blue Related Topic Listening to music wirelessly with 2 speakers Speaker Add function 4 748 100 11 1 Copyright 2019 Sony Corporation 67 ...

Page 68: ... you cannot operate the speaker after resetting it consult your nearest Sony dealer Note The speaker cannot be reset while the power is off Pairing information is not deleted by pushing the RESET button This is different from the speaker initialization After resetting the speaker the volume and function settings may be different After resetting the speaker be sure to close the cap completely with ...

Page 69: ... on press and hold the volume button and the power PAIRING button at the same time for more than 5 seconds until the speaker turns off The speaker is initialized Settings such as volume etc are restored to the factory default settings and all pairing information is deleted Note The speaker cannot be initialized while the power is off Related Topic Using the RESET button 4 748 100 11 1 Copyright 20...

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