29
GUARANTEE
GUARANTEE
Thank you for buying this Product.
Sony Computer Entertainment Europe (“SCEE”) will, for a period of 1 (one)
year from the date of original purchase, repair or (at SCEE’s option) replace
any component part of this Product, free of charge, where it is faulty due to
defective materials or workmanship. Replacement will be with a new or
refurbished component or unit, at SCEE’s option.
This Guarantee is in addition to your statutory consumer rights (under
applicable law) and does not affect them in any way.
Sony Computer Entertainment Europe
30 Golden Square, London W1F 9LD UK
IMPORTANT
1. If you need to claim under this Guarantee, please call your local
Customer Service Helpline (listed in a current software manual) for
return instructions and other guidance.
2. This Guarantee is only valid:
i.
in Australia, Austria, Belgium, France, Germany, Ireland, Italy,
Luxembourg, the Netherlands, New Zealand, Portugal, Spain,
Switzerland and the UK;
ii.
when the original sales receipt or invoice (indicating the date of
purchase and retailer’s name) is presented together with the faulty
Product (and has not been altered or defaced since the date of
original purchase);
iii. when the Guarantee seal on the Product has not been damaged or
removed.
3. You may not claim under this Guarantee when the Product is damaged as
a result of:
i.
commercial use, accident, fair wear and tear or misuse (including,
without limitation, failure to use this Product for its normal purpose
and/or in accordance with instructions on proper use and
maintenance, or installation or use in a manner inconsistent with
applicable local technical or safety standards);
