30
GB
Troubleshooting
If an error message appears
Error message
Meaning/Solutions
Cannot delete a protected file.
• To delete a protected file, cancel the protection on your
digital camera or computer.
Memory card is protected. Remove
protection then try again.
• The memory card is write-protected. Slide the write-
protect switch to the enable position. (Digital Photo Frame
Handbook, page 51)
Error reading the Memory Stick. /
Error reading the SD Memory
Card. /Error reading the External
Device. /Error reading the iternal
memory.
•
For a memory card:
An error has occurred. Check that the memory card is
inserted correctly. If this error message is displayed
frequently, check the status of the memory card with a
device other than the photo frame.
•
For an external device:
The external device may be write-protected. Cancel the
write-protection setting for the device you are using.
•
For the internal memory:
Initialize the internal memory.
P
Note
When you initialize the internal memory, please note that all the
image files imported to the internal memory are deleted.
Write error on the Memory Stick. /
Write error on the SD Memory
Card. /Write error in the External
Device. /Write error on the internal
memory.
Memory card format not supported. • For a memory card, use your digital camera or other device
to format the memory card.
• Use the photo frame to initialize the internal memory.
P
Note
When you initialize the memory card, all the files on the memory card
will be deleted.
Incompatible USB device. Check
device’s USB settings.
• Connect a device with support for mass storage. If the USB
setting of your device is incorrect, set the mass storage
mode in the USB setting.
