6-6
6-2-5. HDD Information for the HDD return sheet (Simplified measurement mode)
HDD Information
• How to start/terminate the diagnostic program
Use the remote control unit for servicing.
How to start: Press the following keys in this order; “ESC”, “CX”, “0”, and “1” keys: (refer to 6-2-15).
How to terminate: Press “ESC” key.
Do not perform other operations on the unit while HDD diagnosis is in progress.
Although the diagnostic program is designed to function independently from the unit’s functions, operations on the unit during a
diagnosis may cause a malfunction.
The following status is recommended during diagnosis: All stop, no timer recording (including auto-recording)
A) Display the menu on the screen.
The menu shown below is displayed when the diagnostic program is started.
To enter each mode, press the corresponding key “1” – “4” on the remote control unit for servicing.
B) Check the HDD information.
Press “1” key on the remote control unit for servicing.
Check the following data:
Model: Is the correct model name of the HDD displayed ?
Recog. No: Is a positive value displayed ?
SMART threshold: Is “not exceeded” displayed ?
To return to the menu screen, press “Clear” key.
C) How to check the HDD return sheet.
Symptom *************************************
k
Enter a symptom.
MODEL :***************** not recognize or recognize
k
Enter a model name. Refer to “A” of the above screen.
When the model name is recognized, circle “recognize”.
k
Check whether “Recog No” is positive or negative.
Refer to “B” of the above screen.
SMART threshold: exceeded or not exceeded
k
Check whether “SMART threshold” is “exceeded” or “not exceeded”.
Refer to “C” of the above screen.
Note:
If the HDD model name and serial number cannot be read, check the
HDD label.
4
Check HDD SN:*********** not recognize or recognize
k
Enter the HDD SN. Refer to “D” of the above screen.
Check whether the HDD SN is recognized.
5
HDD Life Time: ****h** m ** s
k
Enter the Life Time. Refer to “E” of the above screen.
Note:
If the HDD life time is not found, check it on page 6-7 of Chapter 6,
“SERVICE MODE”.
6
HDD Status: # / ! / Blank / No Model Name
k
Check “HDD Status”. Refer to “SERVICE NOTE”, page 7.
7
FL Display E01 / E02 / No Problem
k
Check “FL Display”.
8
Recording Error history :************************
k
Refer to “SERVICE MODE”, page 6-9.
9
ATA/ATAPI History ERR :*********************
k
Refer to “SERVICE MODE”, page 6-10.
HDD CHECK MODE [1-4]
1 HDD Information
2 S.M.A.R.T Attribute Information
3 S.M.A.R.T DST
4 HDD R/W Check
Tests to be executed
1
HDD Information:
Checks the HDD information.
2
S.M.A.R.T. DST:
Executes a simplified test or a reading test for all data.
3
HDD R/W Check:
Executes a writing/reading test for all data.
All data on the HDD will be erased if this test is executed.
Note:
“2. S.M.A.R.T. Attribute....” is not used.
HDD Information<SND_MS>[clear]
Cylinders
: 0x3FFF Heads: 0x0010
Sec/Track
: 0x003F
Model
: Maxtor 4R080L0
Firmware
: RAMC1TU0
SN
: R22RRL2SE
Major No
: ATA/ATAPI-7
Life Time
: 7h 18m 45s
Recog. No : 1
SMART threshold : not exceeded
A
D
E
B
C
Detailed description
1
Model:
For the correct model name, refer to the display of the unit.
2
Recog No:
Positive value : The HDD has been recognized.
Negative value : The HDD has not been recognized.
3
SMART threshold:
exceeded
: The has come near the end of its service life.
not exceeded : The HDD has not reached the end of its
service life.
4
Check HDD SN.
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