37
Before requesting service
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The wireless controller does not function.
,
When using the controller wirelessly, if the controller and the system are too far
apart, you will not be able to operate the system effectively.
,
When using the wireless controller, you must pair it with the system and assign
it a controller number. With the system turned on (power indicator on the system
front is lit solid green), connect the system and the controller using the USB
cable, and then press the PS button on the controller.
,
The controller number may have been cleared. Press the PS button on the
controller to reassign the number.
,
Check the charge level of the wireless controller battery. When the controller is
used in wireless mode, it will not function if the battery does not have any charge
left. Charge the battery by connecting the controller to the system with the USB
cable.
,
Wireless controllers for the PS3™ system are not equipped with a vibration
function and will not vibrate when using software that support the vibration
function.
,
Reset the wireless controller by pushing the reset button on the controller rear
with a sharp-tipped object such as a pen.
The battery does not charge or does not fully recharge.
,
The battery can only be charged when the system is turned on (when the power
indicator on the system front is lit green).
,
See "Wireless controller battery" (
The battery charge does not last long.
,
The battery may be wearing out. Battery duration will gradually decrease with
repeated usage and age. See "Wireless controller battery" (
Even when the battery is not being used, it loses its charge.
,
Battery charge is used even when the wireless controller is not in use. It is
recommended that you charge the battery frequently.
The system makes noise.
,
Because some discs read at higher speeds, disc noise may be louder than normal.
You forgot your password for security settings.
,
If you initialize the system using "System Settings"
"Restore Default
Settings", your password will return to "0000". However, note that all settings
other than the password will also be reset. Once these settings are reset, they
cannot be recovered.
The system is warm.
,
When the system is being used or is turned on, it may become warm. This is not
a malfunction.
The screen is frozen. The system does not operate.
,
Restart the system. Touching the power button on the system front for 10 seconds
or longer will force the system to shut down. After shutdown, turn on the system
again.
The power indicator on the system front is flashing red and green
alternately.
,
The interior of the system has become hot. Check whether the system is being
used in a hot location or whether the vents are blocked. Continuing to use the
system in the above condition will cause it to stop functioning. Turn the system
off and leave it unused until it cools down. After the system cools down, turn it
on again.
Wireless controller
Reset button
Other issues
Summary of Contents for Playstation PS3
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