Sony PHA-3 Help Manual Download Page 35

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Portable Headphone Amplifier

PHA-3

Troubleshooting

What can I do to solve a problem?

4-547-524-11(4)

Help Guide

Troubleshooting

Summary of Contents for PHA-3

Page 1: ...o use the headphone amplifier Select a topic from the navigation pane on the left Getting Started Making connections Listening to music Information Troubleshooting Headphone amplifier Connected device How to Use Help Guide How to Use Troubleshooting List of Topics ...

Page 3: ...ery via a computer 49 Charging the battery via an AC outlet 51 Turning the power on 53 Turning the power off 54 Checking the battery level 55 Making connections 2 Connecting to a Windows computer 56 Connecting to a Mac 58 Connecting to a WALKMAN 18 Connecting to a digital output supported WALKMAN 60 Connecting to WALKMAN models unsupported by digital out 62 Connecting to an Xperia 19 Connecting to...

Page 4: ...s 87 Notes on use 27 Precautions 88 Trademarks 89 Support website 29 Customer support websites 90 Troubleshooting 30 What can I do to solve a problem 91 Headphone amplifier 6 Power 31 Unable to turn on the headphone amplifier The battery life becomes short 92 Unable to charge the battery 93 Charging time is too long 94 Sound 32 There is no sound 95 The sound is low 96 The sound is distorted 97 Noi...

Page 5: ...The microphone of the headset does not work 103 The connected radio or TV cannot receive a signal Noise is generated 104 How to Use 8 Troubleshooting 10 TOC 3 ...

Page 6: ...able Headphone Amplifier PHA 3 Getting Started Included items Overview Parts and controls Before connecting to a computer Power source 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 1 ...

Page 7: ...ws computer Connecting to a Mac Connecting to a WALKMAN Connecting to an Xperia Connecting to an iPhone iPad iPod Connecting to an optical audio output supported device Connecting to an analog output device 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 2 ...

Page 9: ...able Headphone Amplifier PHA 3 Information About the indications and settings Compatible device Notes on use Trademarks Support website 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 4 ...

Page 13: ... computer Installing the driver software on a Windows computer Installing Hi Res Audio Player on a computer Power source Charging the battery via a computer Charging the battery via an AC outlet Turning the power on Turning the power off Checking the battery level Making connections Connecting to a Windows computer Connecting to a Windows computer Connecting to a Mac Connecting to a Mac Connecting...

Page 14: ...ic with headphones via balanced connection Setting the sound quality DSEE HX Amplifier or active speaker Listening to music with an amplifier or active speaker Information About the indications and settings About the indicators Summary of settings and connections Compatible device Compatible WALKMAN models Compatible Xperia models Compatible iPhone iPad iPod models Compatible operating systems Win...

Page 15: ... sound is distorted Noise is generated Connected device Computer Unable to install the driver software on a Windows computer When connecting to a computer there is no sound or the sound is not played back properly Sound is interrupted when connecting to the computer Other device The remote control of the headset does not work The microphone of the headset does not work The connected radio or TV ca...

Page 16: ...the headphone amplifier before use About the supplied manuals Refer to the supplied manuals depending on your situation How to use the silicone belts You can fasten a connected device to the headphone amplifier using the silicone belts supplied 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 11 ...

Page 17: ...eadphone amplifier Introduction to the main features About High Resolution Audio format files What are High Resolution Audio format files About the balanced connection What is the balanced connection 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 12 ...

Page 18: ...Parts and controls Introducing the names of switches jacks and indicators etc on the headphone amplifier About the indicators The indicators show the status of the headphone amplifier 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 13 ...

Page 19: ...headphone amplifier you need to download and install the driver software on the computer Installing Hi Res Audio Player on a computer When playing the High Resolution Audio format files on your computer Windows Mac with the headphone amplifier you need to download and install Hi Res Audio Player on the computer 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 14 ...

Page 20: ...y via an AC outlet The battery can be charged via an AC outlet by using the recommended USB AC adaptor AC UD20 sold separately Turning the power on How to turn the headphone amplifier on Turning the power off How to turn the headphone amplifier off Checking the battery level You can check the battery level with the POWER CHG indicator 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How t...

Page 21: ... Connecting to a Windows computer Connecting to a Windows computer You can connect the headphone amplifier to a Windows computer using the micro USB cable supplied 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 16 ...

Page 22: ...hone Amplifier PHA 3 Connecting to a Mac Connecting to a Mac You can connect the headphone amplifier to a Mac using the micro USB cable supplied 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 17 ...

Page 23: ...ier to a WALKMAN that supports digital output using the digital cable for WALKMAN supplied Connecting to WALKMAN models unsupported by digital out You can connect the headphone amplifier to a WALKMAN which only supports an analog output using the stereo mini cable supplied 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 18 ...

Page 24: ...fier to a digital output supported Xperia using the digital cable for Xperia supplied Connecting to Xperia models unsupported by digital out You can connect the headphone amplifier to Xperia models which only supports an analog output using the stereo mini cable supplied 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 19 ...

Page 25: ...to an iPhone iPad iPod Connecting to an iPhone iPad iPod You can connect the headphone amplifier to an iPhone iPad iPod using the USB cable supplied with your iPhone iPad iPod 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 20 ...

Page 26: ...ut supported device Connecting to a PCM recorder etc You can connect the headphone amplifier to a device with the optical out jack such as a PCM recorder using a digital optical cable sold separately 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 21 ...

Page 27: ...ing to an analog output device Connecting to an analog output device You can connect the headphone amplifier to an analog output device using the stereo mini cable supplied 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 22 ...

Page 28: ... connection You can connect the headphone amplifier to the headphones that are compatible with the balanced connection using a balanced connection headphone cable By doing so you can enjoy music with better sound quality Setting the sound quality DSEE HX By setting the DSEE HX select switch to ON you can enjoy better sound quality from your audio device connected to the headphone amplifier 4 547 5...

Page 29: ...active speaker Listening to music with an amplifier or active speaker You can listen to music from an audio device by your amplifier or active speaker via the headphone amplifier 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 24 ...

Page 30: ...settings About the indicators The indicators show the status of the headphone amplifier Summary of settings and connections The settings and connections vary depending on the connected device 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 25 ...

Page 31: ...ble WALKMAN models Compatible Xperia models Compatible iPhone iPad iPod models Compatible operating systems Windows Compatible operating systems Mac Compatible balanced connection headphones 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 26 ...

Page 34: ...Portable Headphone Amplifier PHA 3 Support website Customer support websites URLs of the customer support websites 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 29 ...

Page 36: ...lifier PHA 3 Power Unable to turn on the headphone amplifier The battery life becomes short Unable to charge the battery Charging time is too long 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 31 ...

Page 37: ...Portable Headphone Amplifier PHA 3 Sound There is no sound The sound is low The sound is distorted Noise is generated 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 32 ...

Page 38: ...l the driver software on a Windows computer When connecting to a computer there is no sound or the sound is not played back properly Sound is interrupted when connecting to the computer 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 33 ...

Page 39: ...evice The remote control of the headset does not work The microphone of the headset does not work The connected radio or TV cannot receive a signal Noise is generated 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 34 ...

Page 40: ...If any items are missing contact your dealer The number in indicates the item amount Portable headphone amplifier 1 Digital cable for WALKMAN 1 Digital cable for Xperia 1 Micro USB cable 1 Stereo mini cable 1 Silicone belt 4 Protection sheet 1 Start Guide 1 Reference Guide 1 Warranty card depending on your region country Help Guide How to Use 35 ...

Page 41: ... can be accessed by a PC or smartphone provides the detailed information on how to use the headphone amplifier and troubleshooting etc Start Guide enclosed paper Provides basic information on how to connect or use the headphone amplifier Reference Guide enclosed paper Provides precautions and specifications 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 36 ...

Page 42: ... amplifier and the connected device using the silicone belt with its wider part placed under the bottom of the headphone amplifier 4 silicone belts are supplied If the connected device does not fit on the rubber rails If the audio device does not mount on the rubber rails of the headphone amplifier place the protection sheet supplied between the headphone amplifier and the audio device to avoid sc...

Page 43: ...ay cause injury Sony is not liable for damage to an audio device caused by using the silicone belts The silicone belts are not guaranteed to fasten all audio devices Do not over stretch the silicone belt It may cause a malfunction Stop using the silicone belt if it is cracked 4 547 524 11 4 Copyright 2014 Sony Corporation 38 ...

Page 44: ...N Xperia iPhone iPad iPod Digital connection All content you hear is enhanced The DSEE HX upscales the existing sound file to near High Resolution sound quality making you feel as though you are really there at the recording studio or concert High quality analog circuit with dedicated master clock High quality line out operation amplifier LME49860 Low resistance high quality rotary volume for clea...

Page 45: ... bits The higher the number of bits the closer the sample is to the original source CDs are standardized at 44 1 kHz 16 bit but there is no single standard for High Resolution Audio An alternative way of digitizing an analog source is a method called DSD Direct Stream Digital which captures sound information as a sequence of single bit values with an extremely high sampling rate of either 2 8 MHz ...

Page 46: ...nce noise can be picked up if there is a difference in voltage potential on the ground of the chassis of your device One of the biggest advantages of balanced connection is that it can stabilize the voltage potential by transmitting the signals as the opposite phase L L and R R to an amplifier Not only does this prevent the signal distortion caused on the ground but also eliminates noise and hum w...

Page 47: ...ols Front and left side Rear side 1 GAIN select switch 2 DSEE HX select switch 3 Hi Fs High Sampling Frequency indicator 4 DSD indicator 5 POWER CHG power charge indicator 6 headphones NORMAL jack 7 headphones BALANCED L R jack Help Guide How to Use 42 ...

Page 48: ...OUTPUT select switch 11 Xperia WALKMAN PC USB AUDIO connecting port 12 iPhone iPad iPod connecting port 13 OPT IN port 14 AUDIO IN LINE OUT jack 15 DC IN 5V port Related Topic About the indicators 4 547 524 11 4 Copyright 2014 Sony Corporation 43 ...

Page 49: ...rly When the headphone amplifier is not in the battery charge status You can check the battery level by the number of times that the indicator flashes when the headphone amplifier is turned on Turns off The headphone amplifier is not turned on Lights up green The headphone amplifier is turned on Flashes three times green The battery is substantially charged Flashes twice green The battery is half ...

Page 50: ... linear PCM digital signal of sampling frequencies not under 48 kHz the DSD digital signal of the High Resolution Audio format DSD indicator Turns off The headphone amplifier is being input with the linear PCM digital signal the analog signal Lights up The headphone amplifier is being input with the DSD signal of the High Resolution Audio format 4 547 524 11 4 Copyright 2014 Sony Corporation 45 ...

Page 51: ...computer http www sony com support For details on installing refer to the download pages The headphone amplifier needs to be connected to your Windows computer at a certain point while installing the driver software In this case connect the Windows computer to the Xperia WALKMAN PC USB AUDIO connecting port of the headphone amplifier using the micro USB cable supplied Hint There is no need to inst...

Page 53: ...plifier you need to download and install Hi Res Audio Player on the computer 1 Visit the following support website then download and install Hi Res Audio Player on your computer http www sony com support For details on installing refer to the download pages Related Topic About High Resolution Audio format files 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 48 ...

Page 54: ...s off Rotate the power volume knob clockwise to turn on the headphone amplifier Rotate it more to adjust the volume 2 Connect your booted computer to the DC IN 5V port of the headphone amplifier using the micro USB cable supplied The POWER CHG indicator lights up in red while the battery is being charged and the indicator turns off when charging is completed Charging is completed in about 15 hours...

Page 55: ... of use Hint The battery can be charged via an AC outlet by using the recommended USB AC adaptor AC UD20 sold separately Charging is completed in about 6 hours Note The charge will continue for about 10 hours then the timer function of the charge protection circuit will stop the charging If you want to continue charging disconnect and reconnect the micro USB cable When the headphone amplifier had ...

Page 56: ...the power volume knob clockwise to turn on the headphone amplifier Rotate it more to adjust the volume 2 Connect the DC IN 5V port of the headphone amplifier and the USB AC adaptor AC UD20 sold separately using the micro USB cable supplied then connect the USB AC adaptor to an AC outlet The POWER CHG indicator lights up in red while the battery is being charged and the indicator turns off when cha...

Page 57: ... while for the POWER CHG indicator to light up in red In this case do not disconnect the micro USB cable from the headphone amplifier Wait until the POWER CHG indicator lights up in red Charge the battery in an ambient temperature between 5 C to 35 C If you try to charge the battery outside this range the POWER CHG indicator may flash in red but the battery may not be charged When the battery is f...

Page 58: ...ume Hint When the headphone amplifier is turned on you can check the battery level by the number of times the POWER CHG indicator flashes in green Flashes three times Substantially charged Flashes twice Half charged Flashes once Battery level is low It is necessary to charge the battery Always flashing It is necessary to charge the battery If you continue to use the headphone amplifier without cha...

Page 59: ...l it clicks The POWER CHG indicator turns off Note The POWER CHG indicator lights up in red when the DC IN 5V port is connected to your computer or the USB AC adaptor sold separately The indicator turns off when battery charge is completed 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 54 ...

Page 60: ...HG indicator flashes in green Flashes three times Substantially charged Flashes twice Half charged Flashes once Battery level is low It is necessary to charge the battery Always flashing It is necessary to charge the battery If you continue to use the headphone amplifier without charging it will turn off automatically Note The battery level that the indicator shows is a rough guide The actual batt...

Page 61: ... computer with the headphone amplifier You need to download and install Hi Res Audio Player on your computer to play back High Resolution Audio format files on the computer with the headphone amplifier 2 Set the INPUT select switch to the position of the Xperia WALKMAN PC USB AUDIO connecting port left edge position 3 Connect the computer to the Xperia WALKMAN PC USB AUDIO connecting port using th...

Page 62: ...e output from a computer s USB port In this case connect the AUDIO IN LINE OUT jack of the headphone amplifier to the analog audio output of the computer For details on connections see Connecting to an analog output device If you are listening to music too loudly the battery may drain even if the DC IN 5V port of headphone amplifier is connected to a computer or an AC outlet Be careful not to trip...

Page 63: ...sition 3 Connect the Mac to the Xperia WALKMAN PC USB AUDIO connecting port using the micro USB cable supplied Hint The headphone amplifier supports USB 2 0 USB 2 0 High Speed as an audio device Note If you are listening to music loudly with the headphone amplifier connected to a Mac the POWER CHG indicator may flash in green or the sound may be interrupted This is not a malfunction In this case t...

Page 64: ...nnecting to an analog output device If you are listening to music too loudly the battery may drain even if the DC IN 5V port of headphone amplifier is connected to a Mac or an AC outlet Be careful not to trip over the connecting cable Related Topic Installing Hi Res Audio Player on a computer Connecting to an analog output device Compatible operating systems Mac 4 547 524 11 4 Copyright 2014 Sony ...

Page 65: ...ble models mentioned above follow the connecting method described in Connecting to WALKMAN models unsupported by digital out 1 Turn on the WALKMAN 2 Set the INPUT select switch to the position of the Xperia WALKMAN PC USB AUDIO connecting port left edge position 3 Connect the WALKMAN to the Xperia WALKMAN PC USB AUDIO connecting port using the digital cable for WALKMAN supplied Note The headphone ...

Page 66: ...s connected to the headphone amplifier You cannot adjust the volume by the WALKMAN when it is connected to the headphone amplifier The WALKMAN cannot be charged while it is connected to the headphone amplifier If you are listening to music too loudly the battery may drain even if the DC IN 5V port of headphone amplifier is connected to a computer or an AC outlet Related Topic Connecting to WALKMAN...

Page 67: ...dphones NORMAL jack on the front side of the headphone amplifier When the WALKMAN is connected to the AUDIO IN LINE OUT jack your headphones cannot be connected to the headphones BALANCED L R jack Note If you connect the headphone amplifier to a WALKMAN with a built in radio or tuner broadcasts may not be received or sensitivity may be reduced significantly If there is noise in broadcasts place th...

Page 68: ...o Xperia models unsupported by digital out 1 Turn on the Xperia 2 Set the INPUT select switch to the position of the Xperia WALKMAN PC USB AUDIO connecting port left edge position 3 Connect the Xperia to the Xperia WALKMAN PC USB AUDIO connecting port using the digital cable for Xperia supplied Note The headphone amplifier only supports the audio playback function of the Xperia Turn on your Xperia...

Page 69: ...tery may drain even if the DC IN 5V port of headphone amplifier is connected to a computer or an AC outlet Related Topic Connecting to Xperia models unsupported by digital out Compatible Xperia models 4 547 524 11 4 Copyright 2014 Sony Corporation 64 ...

Page 70: ...phones NORMAL jack on the front side of the headphone amplifier When the Xperia is connected to the AUDIO IN LINE OUT jack your headphones cannot be connected to the headphones BALANCED L R jack Note If you connect the headphone amplifier to an Xperia with a built in radio or tuner broadcasts may not be received or sensitivity may be reduced significantly If there is noise in broadcasts place the ...

Page 71: ...he iPhone iPad iPod 2 Set the INPUT select switch to the position of the iPhone iPad iPod connecting port second position from the left 3 Connect the iPhone iPad iPod to the iPhone iPad iPod connecting port using the USB cable supplied with your device Compatible iPhone iPad iPod models You can use the headphone amplifier with only the following models Update your iPhone iPad or iPod to the latest...

Page 72: ... disconnecting the iPhone iPad iPod from the headphone amplifier stop playback and turn the headphone amplifier off to prevent damage to data If the sound is distorted set the equalizer to Off or Flat on your iPhone iPad iPod Turn on your iPhone iPad iPod before connecting it to the headphone amplifier Depending on an iPhone iPad iPod the sound may become loud suddenly when you adjust the volume I...

Page 73: ...from the right 3 Connect the device to the OPT IN port using a digital optical cable sold separately About a digital optical cable sold separately The OPT IN port of the headphone amplifier is compatible with a square plug of digital optical cable Choose the appropriate plug type for your device Note The audio files on your device may not be played back via the headphone amplifier even though they...

Page 74: ...INE OUT jack using the stereo mini cable supplied 5 Connect your headphones to the headphones NORMAL jack on the front side of the headphone amplifier When the device is connected to the AUDIO IN LINE OUT jack your headphones cannot be connected to the headphones BALANCED L R jack Note If you connect the headphone amplifier to a device with a built in radio or tuner broadcasts may not be received ...

Page 76: ...as the L shaped stereo mini plug to the headphones NORMAL jack position it so that its cable is on the right side of the jack avoiding the ridge on the left of the jack and ensure the plug is fully inserted 2 Connect an audio device to the headphone amplifier 3 Set the INPUT select switch to the position where the port that your device is connecting to 4 Set the OUTPUT select switch to 5 Rotate th...

Page 77: ...ttery level is low It is necessary to charge the battery Always flashing It is necessary to charge the battery If you continue to use the headphone amplifier without charging it will turn off automatically When connecting a device such as a smartphone or portable audio player adjust the volume on the connected device beforehand Depending on the device audio output settings may be required Note The...

Page 79: ...nnect MDR 1A and XBA H3 For the latest compatible models access the following URL http www sony com support You cannot connect your headphones to the headphones BALANCED L R jack when the device is connected to the AUDIO IN LINE OUT jack Connect your headphones to the headphones NORMAL jack 1 Connect the L plug of the balanced connection headphone cable to the headphones BALANCED L jack and R plug...

Page 80: ... and set the GAIN select switch to HIGH then turn on the headphone amplifier again In normal use the GAIN select switch should be set at NORMAL Hint When the headphone amplifier is turned on you can check the battery level by the number of times that the POWER CHG indicator flashes in green Flashes three times Substantially charged Flashes twice Half charged Flashes once Battery level is low It is...

Page 81: ...it is turned on When the OUTPUT select switch is moved When the INPUT select switch is moved to from the position of the AUDIO IN LINE OUT jack right edge position Connect balanced connection compatible headphones to the headphones BALANCED L R jack of the headphone amplifier properly Otherwise sound quality will not be upgraded Related Topic Installing Hi Res Audio Player on a computer About the ...

Page 82: ...h to ON The compressed audio files are upgraded to a sound quality higher than that of a CD and provides a dynamic sound Note The DSEE HX function will stop working when the signals below are transmitting to the headphone amplifier the optical signal the analog signal the linear PCM digital signal of sampling frequencies is more than 88 2 kHz the DSD digital signal 4 547 524 11 4 Copyright 2014 So...

Page 83: ...E OUT jack 1 Connect an amplifier or active speaker to the AUDIO IN LINE OUT jack of the headphone amplifier 2 Connect an audio device to the headphone amplifier 3 Set the INPUT select switch to the position where the port that your device is connecting to 4 Set the OUTPUT select switch to the position of the AUDIO IN LINE OUT jack left edge position 5 Rotate the power volume knob clockwise to tur...

Page 84: ... connected to the AUDIO IN LINE OUT jack For details on adjusting the volume on the connected device refer to its operation manual Note The sound from the AUDIO IN LINE OUT jack of the headphone amplifier cannot be adjusted by the power volume knob or the GAIN select switch of the headphone amplifier Related Topic Installing Hi Res Audio Player on a computer Summary of settings and connections 4 5...

Page 85: ...on headphones BALANCED L R jack right edge position AUDIO IN LINE OUT jack left edge position where the AUDIO IN LINE OUT jack is When connecting an iPhone iPad iPod to the headphone amplifier The connecting port iPhone iPad iPod connecting port The position of the INPUT select switch Second position from the left where the iPhone iPad iPod connecting port is The jack that the audio signal is outp...

Page 86: ... R jack right edge position AUDIO IN LINE OUT jack left edge position where the AUDIO IN LINE OUT jack is When connecting an analog output device to the headphone amplifier The connecting port AUDIO IN LINE OUT jack The position of the INPUT select switch Right edge position where the AUDIO IN LINE OUT jack is The jack that the audio signal is output from the position of the OUTPUT select switch h...

Page 87: ...al output supported WALKMAN NWZ A10 series NWZ ZX1 NWZ F880 series Note When connecting a WALKMAN other than the compatible models mentioned above follow the connecting method described in Connecting to WALKMAN models unsupported by digital out Related Topic Connecting to WALKMAN models unsupported by digital out 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 82 ...

Page 88: ...e Headphone Amplifier PHA 3 Compatible Xperia models For the latest compatible models access the following URL http www sony com support 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 83 ...

Page 89: ... 5 iPhone 4s iPhone 4 iPhone 3GS iPad Air iPad mini with Retina display iPad 4th generation iPad mini iPad 3rd generation iPad 2 iPad iPod touch 5th generation iPod touch 4th generation iPod touch 3rd generation iPod touch 2nd generation iPod classic 120GB 160GB 2009 iPod nano 7th generation iPod nano 6th generation iPod nano 5th generation iPod nano 4th generation iPod nano 3rd generation Note So...

Page 90: ... Windows Vista Ultimate SP2 or later CPU Intel Core 2 Processor 1 6 GHz or higher Memory 1 GB or higher USB USB port USB 2 0 High Speed One of the above OS needs to be installed to the computer at the factory The headphone amplifier is not guaranteed to operate with all computers The headphone amplifier is not guaranteed to operate with home built computers operating systems that are personally up...

Page 91: ...talled to the computer at the factory The headphone amplifier is not guaranteed to operate with all computers The headphone amplifier is not guaranteed to operate with home built computers operating systems that are personally upgraded or multiple operating systems The headphone amplifier is not guaranteed to operate with functions such as standby sleep or hibernation on any computer 4 547 524 11 ...

Page 92: ...2014 For the latest compatible models access the following URL http www sony com support MDR Z7 XBA Z5 MDR 1A XBA H3 The balanced connection headphone cable MUC S20BL1 MUC M20BL1 sold separately is required to connect MDR 1A and XBA H3 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 87 ...

Page 93: ...mplifier farther away from the connected device On placement Do not place the headphone amplifier in a location where it is Subject to extremely high temperature such as in a car with its windows closed Subject to direct sunlight or near a heat source Subject to mechanical vibration or shock Subject to a magnetic field such as near a magnet speaker or TV Subject to excessive dust On charging When ...

Page 94: ...has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance Macintosh and Mac OS are trademarks of Apple Inc registered in the U S and other countries Microsoft Windows and Wi...

Page 95: ...ustomer support websites http www sony com support Access the support website to get the information about the supported models software update or troubleshooting etc 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide How to Use 90 ...

Page 96: ... expected try the following steps to resolve the issue Find the symptoms of the issue in this Help Guide and try any corrective actions listed Look up information on the issue on the customer support website If the operations above do not work consult your nearest Sony dealer Related Topic Customer support websites 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 91 ...

Page 97: ...y life becomes short Charge the battery of the headphone amplifier When the battery life is reduced to half the battery is approaching the end of its service life Consult your nearest Sony dealer for replacement 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 92 ...

Page 98: ...C adaptor that is not recommended is being used Connect your computer or a USB AC adaptor to the DC IN 5V port of the headphone amplifier The battery is fully charged If the battery is fully charged the POWER CHG indicator may blink in red and go off and charging may not start This is not a malfunction If the headphone amplifier had not been used for a long time it may take a while to light up the...

Page 99: ...ong Check that the headphone amplifier and the computer are directly connected not via a USB hub A cable that is not supplied is used A USB AC adaptor that is not recommended is used 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 94 ...

Page 100: ...onaural The headphone amplifier does not support monaural headphones Do not connect monaural headphones It may cause a malfunction When the headphone amplifier is connected to your computer see When connecting to a computer there is no sound or the sound is not played back properly Sound will be output from the headphones BALANCED L R jack when the headphones NORMAL jack and the headphones BALANCE...

Page 101: ... impedance headphones set the GAIN select switch to HIGH Use headphones that have a stereo mini plug The headphone amplifier only supports headphones that have a stereo mini plug If you use headphones headsets with a remote control or microphone there may be low sound or no sound 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 96 ...

Page 102: ...one amplifier turn down the volume of the connected device Set the equalizer setting of the connected device to off Charge the battery of the headphone amplifier if the battery level is low When you charge the battery turn the headphone amplifier off beforehand 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 97 ...

Page 103: ...t the volume of the connected device and turn up the volume of the headphone amplifier Keep the computer away from the headphone amplifier Restart the audio playback software Turn off the connected audio device then turn it on again Noise might occur between the songs because the headphone amplifier reproduces an original source authentically with high sound quality This is not a malfunction Noise...

Page 104: ...o be connected to your Windows computer at a certain point while installing the driver software In this case connect the Windows computer to the Xperia WALKMAN PC USB AUDIO connecting port of the headphone amplifier using the micro USB cable supplied 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 99 ...

Page 105: ...the sound device settings of your computer are correct Windows 8 8 1 Press and hold the Windows and X keys to display the menu select the Control Panel Hardware and Sound Sound Playback tab select Sony PHA 3 for the playback device then click Set default Windows 7 Windows Vista Click the Start menu select the Control Panel Hardware and Sound Sound Playback tab select Sony PHA 3 for the playback de...

Page 106: ...g to the computer The CPU of your computer is overloaded Close other applications Other USB devices are connected to your computer and being used simultaneously Quit operating other USB devices 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 101 ...

Page 107: ...hone Amplifier PHA 3 The remote control of the headset does not work Remote control operation is not supported by the headphone amplifier 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 102 ...

Page 108: ...eadphone Amplifier PHA 3 The microphone of the headset does not work Headset microphones are not supported by the headphone amplifier 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 103 ...

Page 109: ...mplifier PHA 3 The connected radio or TV cannot receive a signal Noise is generated Keep the connected device away from the headphone amplifier 4 547 524 11 4 Copyright 2014 Sony Corporation Help Guide Troubleshooting 104 ...

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