Sony PCV-RX560 - Vaio Desktop Computer Online Help Manual Download Page 74

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Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have
simple solutions, so try these suggestions before you call Sony Customer Support.

Page 74

Summary of Contents for PCV-RX560 - Vaio Desktop Computer

Page 1: ... on your purchase of the Sony VAIO Digital Studio computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Page 1 ...

Page 2: ...Features Note Your computer may not be equipped with all of the hardware features listed in this section To view the specific hardware configuration for your system see the Specifications sheet Page 2 ...

Page 3: ...e MovieShaker VisualFlow and Media Bar DVD Player These software applications make it easy to use advanced multimedia techniques to develop your personal audio and video creations Using the i LINK ports you can capture view and share both still and video images then catalog everything for fast easy storage and retrieval Page 3 ...

Page 4: ...drive writes to DVD R DVD RW and CD R CD RW media and plays your favorite DVDs and CDs This drive also functions as the ideal solution for making backups and archiving data with the ability to store up to 4 7 GB of data on a single DVD R DVD RW media You can store up to 650 MB of data on a single CD R CD RW media Save movies videos and still images to share with family and friends Page 4 ...

Page 5: ...DVD ROM drive Not available on all models This optical storage technology provides increased storage capacity and a rich multimedia computing experience Your DVD ROM drive plays both DVDs and CDs Page 5 ...

Page 6: ...s the ideal solution for making backups and archiving data with the ability to store up to 650 MB of removable rewritable storage on a single rewritable CD Save your movies to CD R or CD RW media and share videos and images with family and friends Page 6 ...

Page 7: ...CD ROM drive Not available on all models You can play your favorite audio and video CDs using this high quality CD ROM drive Page 7 ...

Page 8: ...ains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC ...

Page 9: ...VAIO Smart keyboard This PS 2 keyboard has programmable shortcut buttons for launching your favorite programs or accessing the Internet Page 9 ...

Page 10: ...eo quality Take advantage of today s advanced multimedia applications games and entertainment software with the Sony high fidelity audio system high powered 3 D graphics and Sony Tuned MPEG digital video playback Page 10 ...

Page 11: ...Microsoft Windows XP Home Edition operating system Your system includes this latest consumer operating system from Microsoft Page 11 ...

Page 12: ...Preinstalled software All the software on your computer is preinstalled configured and ready for you to use right out of the box Page 12 ...

Page 13: ...Communications You have the choice of a variety of popular online services to browse the Internet access e mail send faxes and much more Page 13 ...

Page 14: ...ur computer includes an Intel processor a 10Base T 100Base TX Fast Ethernet interface and a V 90 data fax modem 1 1 Actual upload and download speeds may vary due to line conditions ISP support and government regulations Page 14 ...

Page 15: ...Unpacking Your Computer Computer and accessories Page 15 ...

Page 16: ... hard drive To access the online manual 1 Click Start in the Windows Taskbar then click VAIO Help and Support 2 From the VAIO Help and Support menu click VAIO User Guide Safety Information Provides safety and legal information about your VAIO computer Specifications Describes the hardware and physical configurations of your VAIO computer Microsoft Windows XP Home Edition Quick Start Guide Explains...

Page 17: ...d with your computer if it becomes corrupted or is erased System Recovery CDs can only be used to restore the hard disk of the Sony computer you purchased Application Recovery CD s Enables you to reinstall individual applications if they become corrupted or are erased Driver Recovery CD Enables you to restore device drivers if they become corrupted or are erased Page 17 ...

Page 18: ...Software Library The Software Library contains the Microsoft software license agreement and the Sony end user license agreement Page 18 ...

Page 19: ...To Choose an Ergonomic Location for your Computer Before you get started find the best location for your new computer Page 19 ...

Page 20: ... with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit with relaxed upright posture avoid slouching...

Page 21: ...nd floppy disk drives It also includes Universal Serial Bus USB and i LINK ports to connect compatible peripheral devices The back panel of your computer contains the ports for supplied and optional accessories The icons on the back panel locate and identify the ports and jacks on your computer Page 21 ...

Page 22: ...mpatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as an optical or hard disk drive confirm their operating system compatibility and required operating conditions Front panel Note Your computer may not be supplied with all of the features listed depending on the system configuration you purchas...

Page 23: ...power is on and amber when the computer is in Stand by mode 8 i LINK 4 pin port IEEE1394 Connection for a compatible digital device 9 Optical drive 1 eject button Ejects a disc from Optical drive 1 10 Optical drive 2 eject button Ejects a disc from Optical drive 2 11 Memory Stick slot Not available on all models Reads and writes data from and to a Memory Stick media 12 Floppy disk eject button Eje...

Page 24: ...on you purchased Back panel 1 Mouse port Connection for a PS 2 mouse 2 Keyboard port Connection for a PS 2 Keyboard 3 Ethernet port 10Base T 100Base TX Fast Ethernet interface The port marked with Network is for LAN connections only 4 Universal Serial Bus USB ports 2 Connection for compatible USB devices 5 Printer port Page 24 ...

Page 25: ... for the supplied power cord 14 Telephone jack Connection for a phone cable optional to the computer Note i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Pl...

Page 26: ...Setting Up Your VAIO Digital Studio Computer Your computer has many new and exciting features This section contains information on setting up your computer and peripheral devices Page 26 ...

Page 27: ...To Set Up Your Computer This section illustrates how to set up your computer and install peripheral devices Page 27 ...

Page 28: ...the display cable into the Monitor port 2 If necessary plug the display cable into the rear of the display Connecting a CRT display Note Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 28 ...

Page 29: ...e back of the right speaker 2 Plug the cable attached to the right speaker into the Headphones jack 3 Plug the jack end of the AC adapter cord into the DC In jack on the back of the right speaker and plug the other end into a grounded AC wall outlet or power strip Connecting the speakers Page 29 ...

Page 30: ...Connecting the keyboard and mouse 1 Plug the keyboard cable into the Keyboard port on the back of the computer 2 Plug the mouse cable into the Mouse port Connecting the keyboard and mouse Page 30 ...

Page 31: ...has a protective sticker covering the Ethernet port located on the rear panel Connect only 10Base T and 100Base TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload and can cause a malfunction excessive heat or fire in the port For help on connecting to a network see your network administrator 3 Plug the power cord into the back of the c...

Page 32: ...Page 32 ...

Page 33: ...ter Your Computer Note When you start your system for the first time your computer may detect new equipment and display a dialog box that asks you to restart your computer Please respond to this request immediately Page 33 ...

Page 34: ...r 1 Press the power switch on the computer to turn on the power 2 Press the power switch on the display to turn on the power 3 Press the power switch on the right speaker to turn on the power To turn on your computer Page 34 ...

Page 35: ... problems you may be having with your computer Limited warranty Protect your investment See the Warranty Card for more details Note You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration o...

Page 36: ...nt to Accessories point to Communications and then click New Connection Wizard The Location Information window appears Location Information window 3 Enter in your information as requested Click OK The Phone and Modem Options window appears Phone and Modem Options window 4 Click to select your dialing location and then click OK The New Connection Wizard appears New Connection Wizard window Page 36 ...

Page 37: ...5 Follow the onscreen instructions to finish setting up your Internet connection Page 37 ...

Page 38: ...ing it off completely Putting the computer in Stand by mode saves energy and allows a quick return to normal computer use You can use any of the following four methods for activating the Stand by mode Note Save your work close all applications and close your Internet connection if applicable Leave the Windows operating system running Page 38 ...

Page 39: ...Setting the computer to enter Stand by mode using the Stand by key Press the Stand by key on the top of the keyboard The computer goes into Stand by mode Page 39 ...

Page 40: ...ing the computer to enter Stand by mode using the Windows taskbar 1 Click Start in the Windows taskbar then select Turn Off Computer 2 Select Stand by 3 Click OK The computer goes into Stand by mode Page 40 ...

Page 41: ...Setting the computer to enter Stand by mode using the Power button Briefly press the Power button on the front panel to place your computer into Stand by mode Page 41 ...

Page 42: ...ck the Control Panel icon for Power Options The Power Options Properties dialog box appears 3 Select the Power Schemes tab Choose an option from the Power schemes drop down list Note To save the settings under a name that is not offered in the Power schemes drop down menu choose your settings and then click Save As 4 Click Apply and then click OK The computer will go into Stand by mode according t...

Page 43: ...Resuming from Stand by mode There are two ways to bring your computer back from Stand by mode Press the space bar on your keyboard Briefly press the power button on your computer Page 43 ...

Page 44: ... identify which mode the computer is in by the color of the power indicator light Color Mode Amber Computer is in Stand by mode Blue Computer is in Normal mode ready to use No color Computer is turned off or in Hibernate mode Page 44 ...

Page 45: ...rnate Mode System hibernate mode enables your computer to store everything in its memory to the hard disk drive before shutting down When you bring the system out of hibernation mode it returns to the previous state Page 45 ...

Page 46: ...Panel icon for Power Options The Power Options Properties dialog box appears 3 In the section Settings for Home Office Desk default Power scheme select the Power Schemes tab Click the System hibernate drop down list and select the period of inactivity before your computer goes into hibernate mode 4 Select the Hibernate tab and verify that Hibernate is enabled with a check mark in the Enable hibern...

Page 47: ...ut Down Your Computer When you are ready to turn off your computer for an extended period of time use this procedure Caution To avoid loss of data do not use the Power switch to turn off the computer Page 47 ...

Page 48: ...ut Down option and click OK Note Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer Note If you plan to turn off your computer for a short period of time you may want to use Stand by mode instead Page 48 ...

Page 49: ...If your system stops responding press and hold the Power switch for more than four seconds to force your system to shut down You may need to repeat this procedure if your system does not shut down on the first attempt Page 49 ...

Page 50: ...VAIO Action Setup VAIO Action Setup manages the settings for your computer s Shortcut keys S Keys Page 50 ...

Page 51: ...an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC perip...

Page 52: ...ws taskbar to launch VAIO Action Setup 3 Click the S Key you want to change 4 From the Select Application dialog box click the option for the desired type of function The corresponding applications appear in the list box on the right Note You can drag an application to place it into the list box 5 The Confirmation Application Name window appears Click Next 6 You can type a new name and description...

Page 53: ...To Change the Sony Software Window Design You can select from different window designs for your Sony software and create your own personal computing environment Page 53 ...

Page 54: ...Click Apply 6 The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 7 To try another selection click or then click Apply 8 When you have made your selection click OK The UI Design Selector closes and the Sony software window design displays Note You may only use this feature with compatible UI Design Selector software Page 54...

Page 55: ...figuring Your VAIO Computer This section provides information about maintaining your computer s hard disk drive performance connecting a compatible i LINK device and enabling an Ethernet connection Page 55 ...

Page 56: ...arly To improve the performance of Sony audio and video software applications the hard disk drive on your computer has been formatted with two partitions C and D Some Sony software applications save files to the D partition This prevents large video captures from consuming the available space on your C partition Page 56 ...

Page 57: ...ns if applicable 2 Click Start in the Windows Taskbar and select All Programs 3 Point to Accessories point to System Tools and then select Disk Defragmenter The Disk Defragment dialog box appears 4 Select Action from the menu bar and click Analyze Note It may take more than a couple of hours to complete defragmentation depending on the data capacity and current utilization of your computer s hard ...

Page 58: ... to your system such as an optical or hard disk drive confirm their operating system compatibility and required operating conditions A 6 pin i LINK port can supply power from the computer to the connected device if the device is equipped with a 6 pin connector supply 10V to 12V A 4 pin i LINK port cannot supply power to a connected device Caution The total power supplied by the 6 pin i LINK port c...

Page 59: ...ible i LINK device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 or 6 pin i LINK port on your computer Note See the instructions that came with your i LINK device for more information on installation and use Page 59 ...

Page 60: ...ectivity Your computer comes with a preinstalled Ethernet port To enable faster start up time your computer may ship with this function disabled You can enable Ethernet connectivity by following the instructions below Page 60 ...

Page 61: ...o reveal all installed network devices Select Realtek RTL8139 Family PCI Fast Ethernet NIC 6 From menu bar select Action and then click Properties 7 Select Use this device enable 8 Click OK 9 Close the Device Manager dialog box 10 Close System Properties dialog box 11 Close Performance and Maintenance dialog box Caution Caution Your computer has a protective sticker covering the Ethernet port loca...

Page 62: ...tware on Your Computer Your VAIO computer is ready to help you work play learn and communicate as soon as you turn it on This section provides an overview of the software titles preinstalled on your computer Page 62 ...

Page 63: ...s it fun and easy to edit import and organize your digital pictures in a photo album for rich digital printing to any standard color laser or inkjet printer Digital Print can also be used to make custom CD labels for your audio CDs DVgate Sony Electronics Inc Connect a digital video camera recorder to the i LINK port and capture your own video clips and still images You can edit clips from your vi...

Page 64: ...rend Micro Inc PC Cillin provides portable easy to use real time antivirus security at your computer s entry point beaming synchronization Internet access to defend against potential threats hidden inside files e mail or on the Web PhotoPrinter 2000 Pro ArcSoft Inc PhotoPrinter Pro is an easy to use yet advanced printing program that lets you quickly lay out multiple images in multiple sizes on a ...

Page 65: ... for you visit http www sonystyleconnect com and find out what is available in your area Sony on Yahoo Yahoo Inc Personalize your own web portal with Sony on Yahoo Get a free webmail account customized news and local weather reports comics and more VAIO Action Setup Sony Electronics Inc VAIO Action Setup manages the settings for your computer s Shortcut keys VisualFlow Sony Electronics Inc VisualF...

Page 66: ...e erased It can be used only to restore the hard disk of the Sony computer you purchased Application Recovery CD s Sony Electronics Inc The Application Recovery CD program enables you to reinstall individual applications Use it to restore corrupted or erased files Driver Recovery CD Sony Electronics Inc The Driver Recovery CD program enables you to reinstall individual device drivers Use it to res...

Page 67: ...ou experience a problem with your computer reinstalling an individual application or device driver may correct the problem You may not need to recover the entire contents of your hard drive Note Use the Application Recovery CD s to reinstall individual applications When you use the System Recovery CD s you are prompted to complete the Windows registration process Page 67 ...

Page 68: ...hen restores all the original software applications Caution You will lose any software you have installed and any other files you have created since you started to use your computer You must reinstall any applications that were not included with the computer when you purchased it Page 68 ...

Page 69: ...License Agreement 5 When the System Recovery menu appears follow the on screen instructions to complete the recovery process Note Your system may include one or more System Recovery CDs If you have more than one System Recovery CD insert the first CD to run the System Recovery program You are prompted to insert the next CD s once the information from the first CD has been installed The recovery pr...

Page 70: ...riencing with your computer or specific application You may not need to reinstall the entire contents of your hard drive Note If you need to reinstall all of the software that shipped with your computer use the System Recovery CD s You must be in Windows to run the Application Recovery CD utility If you have any questions about using the Application Recovery CD s visit http www sony com pcsupport ...

Page 71: ...stem is equipped with two optical drives insert the Application Recovery CD into the upper optical drive 3 When the Application Recovery menu appears follow the on screen instructions to complete the recovery process Note Your system may include one or more Application Recovery CDs If you have more than one Application Recovery CD insert the first CD to run the Application Recovery utility You may...

Page 72: ...pted or are erased You can reinstall an individual driver to correct a problem that you are experiencing with your computer peripheral hardware or software application Note If you need to reinstall all of the software applications that shipped with your computer use the System Recovery CD s You must be in Windows to run the Driver Recovery CD utility Page 72 ...

Page 73: ...k Performance and Maintenance and click System The System Properties dialog box appears 5 From the Hardware tab click Device Manager 6 Click to select the unknown device or the device that requires the driver installation The unknown device s is identified by a yellow question mark 7 From the Action menu click Uninstall This removes the device driver from your system Click OK Repeat for each devic...

Page 74: ...hooting This section describes how to solve common problems you may encounter when using your computer Many problems have simple solutions so try these suggestions before you call Sony Customer Support Page 74 ...

Page 75: ...ck End Task Windows attempts to close the application If your computer does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click the Restart button If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power switch for ...

Page 76: ... side of the disc for dirt or scratches You may also need to clean the disc drive lens with an appropriate cleaner Note To recover the CD or DVD software applications that are preinstalled on your computer see To Use the Application Recovery CD s for more information Topic I cannot play a DVD If a region code warning appears when you are using the DVD player application it may be that the region c...

Page 77: ...tion for details on adjusting write speed settings Topic How do I change the video resolution of my display 1 Click Start in the Windows taskbar and then select Control Panel 2 Select Appearances and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Topic Why is there no so...

Page 78: ...are applications that are preinstalled by Sony are compatible with your computer modem If you have installed other software contact the software publisher for information on how to configure the software to recognize the modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Ha...

Page 79: ...ll the mouse drivers See To Use the Driver Recovery CD for more information Topic My mouse needs to be set up for left hand use 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click App...

Page 80: ... Play printer if you are installing a recently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the onscreen instructions to print a test page and complete printer installation Note If the printer is not included in the list and the printer manufacturer included a disk ...

Page 81: ...To contact Sony for technical support For further technical assistance call 1 888 4 SONY PC 1 888 476 6972 or access the Web site at http www sony com pcsupport Page 81 ...

Page 82: ...Notes on Use The information in this section provides basic procedures to follow when handling your computer components and accessories Page 82 ...

Page 83: ...ge to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you must turn off the computer and then unplug the AC power cord from the wall outlet or power strip Do not place heavy objects on the power cord Do not operate the sy...

Page 84: ...earest Sony Service Center or Factory Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 Caution Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may present a risk o...

Page 85: ...down your computer and then unplug it You may want to have the computer checked by qualified personnel before operating it any further The computer uses high frequency radio signals and may cause interference to radio or TV reception Should this occur relocate the computer a suitable distance away from the set Use only specified peripheral equipment and interface cables otherwise problems may resu...

Page 86: ...ught directly from a cold location to a warm one moisture may condense inside your computer In this case allow at least an hour before turning on your computer If any problem occurs unplug your computer and contact your Sony Service Center Page 86 ...

Page 87: ...re to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives add on cards and other components Follow the procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer only at an ESD workstation If such a station is not available do not work in a carpeted area and do not handle materials that produce or hol...

Page 88: ...slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a period of time You can use a screen saver to prevent ...

Page 89: ...mputer in a location that is subject to vibration or shock Do not move the computer during operation Do not subject the computer to sudden changes in temperature Do not turn off the power while the computer is accessing the hard disk drive Page 89 ...

Page 90: ...ndling floppy disks Do not open the shutter manually and touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other heat sources Page 90 ...

Page 91: ...D media Do not touch the surface of the disc Do not drop or bend the disc Do not use adhesive labels to identify the disc The label may come off while the disc is in use in the optical drive and damage the drive Page 91 ...

Page 92: ...er commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Page ...

Page 93: ...computer s preinstalled software applications Check this software support listing to locate information from the Internet by e mail or by telephone Note Your computer may not be supplied with all of the software applications listed depending on the system configuration you purchased Page 93 ...

Page 94: ...er For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or visit the Web site at http www sony com pcsupport This service is free of charge for 90 days after the original date of purchase Page 94 ...

Page 95: ...nk net techsupport phone 800 395 8410 e mail support earthlink net hours 7 days a week 24 hours a day Microsoft Windows XP operating system Internet Explorer Outlook Express Word on selected models Office XP Professional on selected models Office XP Small Business Edition on selected models Microsoft Corporation Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 1 hours 7 days a...

Page 96: ...nd free of charge RealJukebox RealPlayer Real Networks Inc Web site http www real com phone 206 674 2680 email http service real com help call html online email form hours M F 8 00 AM 6 00 PM PST Sat Sun 7 30 AM 4 00 PM PST Sony Applications Sony Electronics Inc Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 1 hours 7 days a week 24 hours a day 1 Support from 1 888 4 SONY PC...

Page 97: ... Corel Corp Web site http www corel com support product_specific wp9 htm phone 716 871 2325 hours M F 8 30 AM 7 30 PM ET Page 97 ...

Page 98: ...sk drive as online help files You can access online help files from the Help menu within the specific application A printed manual may be available for some applications Knowledge Database This database provides instant access to information on commonly encountered problems Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online You can access...

Page 99: ...uter This section describes how to open your computer and insert add on cards add memory replace the lithium battery and install an additional hard disk drive For more information on upgrading your Sony computer see the System Reference Manual You can download the System Reference Manual from the Sony Web site at http www sony com pcsupport Page 99 ...

Page 100: ...rocedures in this section assume that you are familiar with the general terminology associated with personal computers and with the regulatory compliance required for using and modifying electronic equipment Page 100 ...

Page 101: ...tation If such a station is not available do not work in a carpeted area and do not handle materials that produce or hold static electricity for example cellophane wrappers Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure Always turn the power off before you open the system or connect your computer to peripheral equipme...

Page 102: ...tion If you remove the side cover immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the system unit cool down before you attempt to remove the side cover Page 102 ...

Page 103: ...ral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Locate the tab on the upper right side of the rear panel and pull it back until the side cover releases 4 Lift the side cover away from the unit and set aside Removing the side cover Page 103 ...

Page 104: ...to expand the functionality of your system The length of the add on card should not exceed 9 05 inches Note Add on card configuration varies by model Some models such as Configure to Order CTO systems may contain preinstalled add on cards Caution Observe the proper safety precautions when you add cards to your Sony computer See Upgrading the computer system Page 104 ...

Page 105: ...ts on the system board or add on cards You may need to temporarily remove add on cards that are next to the slot cover you want to remove Removing the slot cover 5 Install the add on card by inserting it into the expansion slot and securing it with the screw from the expansion slot cover Installing an add on card 6 Attach any internal cables that the card requires See the instructions that came wi...

Page 106: ...rades use only 3 3V 64 bit PC 133 SDRAM Dual Inline Memory Modules DIMM Note You can purchase additional memory modules accessories and peripheral equipment from your local retailer Caution Observe the proper safety precautions when you add or remove memory in your Sony computer See Upgrading the computer system Page 106 ...

Page 107: ...e side cover 4 Gently place the unit on its side If necessary remove any cables add on cards or other components to access the DIMM slots 5 Locate the DIMM you wish to remove 6 Push down on the handles located on both sides of the module to eject it from the slot 7 Grasp one edge of the DIMM module and lift it out Store the module in a static free bag Removing Installing memory Page 107 ...

Page 108: ...est it on top of the chassis 5 Handle the DIMM only by the edges and remove it from its anti static package 6 Locate the notches on the bottom edge of the DIMM 7 Align the DIMM over the slot Caution To avoid damaging the DIMM slot move the DIMM latches slightly outward to relieve pressure The module clicks into place 8 Firmly insert the bottom edge of the DIMM into the slot 9 Press down evenly aga...

Page 109: ...d time stored in CMOS RAM may become inaccurate Replace the lithium battery when this occurs Caution There is danger of the battery exploding if it is replaced incorrectly Replace the battery only with a CR2032 type lithium battery For instructions on proper disposal of lithium batteries see Disposal of the lithium battery Page 109 ...

Page 110: ...s to access the lithium battery 6 Remove the old battery and install the new battery with the plus side up Installing a lithium battery 7 Replace the side cover See Replacing the side cover The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date time passwords and other changes you may have made to the BIOS settings If you do not wis...

Page 111: ...system can support ATA 33 ATA 66 or ATA 100 hard disk drives Note The hard disk drive access light blinks when either internal drive is active For detailed information on how to install additional drives see the System Reference Manual You can download the System Reference Manual from http www sony com pcsupport Caution Make sure you observe the proper safety precautions when you upgrade your Sony...

Page 112: ...rive into the drive holder and align the holes on each side of the drive bay Attaching the drive screws 8 Secure the drive to the drive holder with screws using the two holes on each side of the drive holder Note Your new hard disk drive is supplied with the necessary screws Do not overtighten the screws when securing the drive to the drive holder 9 Align the drive holder with the slots on the ins...

Page 113: ...er 14 Reconnect the power to your computer Your computer automatically recognizes the new hard disk drive and configures itself accordingly when you turn it on Partition and format the new drive following the instructions provided with the drive Page 113 ...

Page 114: ...To Replace the Side Cover Page 114 ...

Page 115: ...Replacing the side cover 1 Align the tabs on the side cover to the chassis rim 2 Press the side cover firmly against the unit until it snaps into place Replacing the side cover Page 115 ...

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