Sony NYSNO-10 Help Manual Download Page 71 | Manualshive

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Helmet Mounted Wireless Headset

NYSNO-10

What can I do to solve a problem?

If NYSNO-10 does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
Connect the main unit to a computer to charge the battery.
You may be able to resolve some issues by charging the battery.
Reset the main unit and remote control.
Initialize the main unit.
This operation resets volume settings, etc., and deletes all pairing information.
Search to visit the Company support site:

https://www.sony.net/Products/NYSNO/support/

If the operations above do not work, consult your nearest Sony dealer.

Related Topic

Charging the main unit

Resetting / initializing the main unit

4-596-222-11(1) Copyright 2017 Sony Corporation

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Summary of Contents for NYSNO-10

Page 1: ...ter resistant and dust proof features Parts and controls Location and function of parts About the lamp on the main unit Charging Charging the main unit Checking the remaining battery charge System requirements for battery charge using USB Attaching to a helmet Attaching the main unit to a helmet Attaching the microphone Turning on the main unit 1 ...

Page 2: ... with the BLUETOOTH function How to make a wireless connection to BLUETOOTH devices One touch connection NFC compatible Android devices One touch connection NFC with a smartphone Android 4 1 or later Disconnecting the smartphone by one touch NFC Switching the device by one touch NFC Android devices not compatible with one touch connection NFC Paring and connecting with an Android smartphone Connec...

Page 3: ...hooting What can I do to solve a problem Power The main unit is not turned on The main unit is turned off Charging Charging cannot be done Charging time is too long Usage hours battery duration are too short Sound No sound low sound level Sound interrupted sound distorted Group Talk Unable to register NYSNO 10s as a group Unable to talk on Group Talk The voice conversation is interrupted while tal...

Page 4: ...uch connection NFC Unable to make the device registration pairing Unable to make a BLUETOOTH connection A passkey input is required on the display for the BLUETOOTH connection Calling No voice from callers Others The main unit does not operate properly The main unit gets hot Resetting initializing the main unit 4 ...

Page 5: ...ywood of 5 cm 2 in thickness conforming to MIL STD 810 F Method 516 5 Shock However this does not guarantee no damage no breakdown or water resistant and dust proof performance in all conditions Deformation or damage from dropping NYSNO 10 or subjecting it to mechanical shock may cause deterioration of the water resistant and dust proof performance Do not use NYSNO 10 in a location where water or ...

Page 6: ...ll ventilated place until moisture disappears Especially in cold regions be sure to wipe off the moisture after use Leaving moisture on its surface may cause the main unit to freeze and malfunction If sand grains etc enter the adhesive mount attaching part remove them carefully 4 596 222 11 1 Copyright 2017 Sony Corporation Micro USB port cover 1 6 ...

Page 7: ...helmet with the adhesive mount and turn to the RELEASE side when releasing the main unit 4 Adhesive mount attaching part 5 Leash cord attaching slot To avoid falling or losing the main unit using the supplied leash cord is recommended Lace the leash cord through this slot and tie it to the strap on the helmet etc as shown below If the leash cord is too long cut it to adjust the length 11 Leash cor...

Page 8: ... call and play pause music 3 ATT EQ Attenuate Equalizer button Press to turn down the volume temporarily Attenuate and set the sound quality Equalizer 4 Previous Next button Press to skip to the previous next song while music is being played paused Press and hold to fast rewind fast forward Release the button to return to normal play 5 TALK button Press to register multiple devices as a group and ...

Page 9: ...ssing and holding the Power Answer Play Pause button on the main unit for more than 7 seconds flashes in blue and red alternately Not connected flashes in about 1 second intervals Connection completed flashes quickly for about 5 seconds Connected flashes in about 5 seconds intervals Incoming call flashes quickly Remaining battery charge indication of the main unit High flashes 3 times Medium flash...

Page 10: ...Related Topic Checking the remaining battery charge Resetting initializing the main unit 4 596 222 11 1 Copyright 2017 Sony Corporation 10 ...

Page 11: ...In this case charge again within the charging temperature range If the problem persists visit the Company support site https www sony net Products NYSNO support Ambient temperature exceeds the charging temperature range of 5 C 35 C 41 F 95 F There is a problem with the battery If the main unit is not used for a long time charge the battery to its full capacity once every 6 months to avoid over dis...

Page 12: ...ght moisture sand dust or mechanical shock Never leave the main unit in a car parked in the sun If connecting to the computer for charging remember to follow the precautions below If the computer enters into hibernation mode charging will not be completed properly Check the setting of the computer before charging The Power lamp red will go off automatically if the computer enters into hibernation ...

Page 13: ...e battery is almost empty When turning on the main unit you hear voice guidance indicating the low battery and the Power lamp turns to red When the battery becomes empty the main unit sounds a warning beep you hear voice guidance indicating to charge the battery and the main unit is turned off automatically When using iPad iPhone iPod touch When the main unit is connected to an iPad iPhone or iPod...

Page 14: ...B Remaining battery charge is high C Remaining battery charge is medium D Remaining battery charge is low needs to charge 4 596 222 11 1 Copyright 2017 Sony Corporation 14 ...

Page 15: ...battery with a computer using a USB cable is as follows Personal Computer pre installed with any of the following operating systems and USB port Windows Windows 10 Home Windows 10 Pro Windows 8 1 Windows 8 1 Pro Windows 8 Windows 8 Pro Windows 7 Home Basic Home Premium Professional Ultimate Mac Mac OS X version 10 9 or later Note Update to the latest version through Windows Update in case of Windo...

Page 16: ...protrusion in the area where the main unit will be attached length 52 mm width 143 mm 2 05 in 5 63 in Determine the attaching position 1 Put the main unit on the helmet with the adhesive mount attached to the main unit and determine the area where the sticking surface has no gap 1 Remove the release paper and press the whole main unit securely against the area you determined in step 1 To ensure th...

Page 17: ...ng the adhesive mount to the main unit do steps and Hint Allow 24 hours for the adhesive mount to stick securely with the main unit attached securely 4 596 222 11 1 Copyright 2017 Sony Corporation Tightly stick the adhesive mount with your fingertip Press the adhesive mount tightly using a pen cap etc to remove air bubbles 2 Put the main unit back on the adhesive mount turn the lock lever in the o...

Page 18: ...Keep the microphone cable tidy using a helmet hole or goggle belt to avoid it getting caught 4 596 222 11 1 Copyright 2017 Sony Corporation Loop the hook and loop fastener for the microphone supplied around the belt near the ear pad of the helmet and attach the microphone 1 Insert the microphone plug to the Microphone jack of the main unit 2 18 ...

Page 19: ...old the Power Answer Play Pause button for about 2 seconds again You hear voice guidance Power off and the main unit is turned off 4 596 222 11 1 Copyright 2017 Sony Corporation Press and hold the Power Answer Play Pause button for about 2 seconds The main unit is turned on and you hear voice guidance Power on 1 19 ...

Page 20: ... the remaining battery level of the remote control becomes low Note The main unit cannot be turned on off by operating the remote control Related Topic Attaching the remote control to your wrist Changing the length of the remote control belt Turning on the main unit Replacing the remote control battery 4 596 222 11 1 Copyright 2017 Sony Corporation Attach the remote control to your wrist 1 Turn on...

Page 21: ... control lace the longer side of the belt through the belt loop on the volume button side fold back the belt tip and then fasten it 1 As with step 1 lace the shorter side through the belt loop on the volume button side fold back the belt tip and then fasten it 2 Put your wrist through the loop between the belt and remote control and adjust the length 2 21 ...

Page 22: ...purchase the long belt and short belt are tied Use only the long belt for thin wrists Related Topic Using the remote control Changing the length of the remote control belt 4 596 222 11 1 Copyright 2017 Sony Corporation 22 ...

Page 23: ...ntrol to a thin wrist use only the longer belt Remove the belt from the remote control 1 Separate the long and short belts 2 Attach the longer belt to the remote control 3 Turn over the remote control lace the belt through the outside of the belt loop on the volume button side fold back the belt tip and then fasten it 1 23 ...

Page 24: ...ote control to your wrist 4 596 222 11 1 Copyright 2017 Sony Corporation As with step 1 lace another side of the belt through the belt loop on the volume button side fold back the belt tip and then fasten it 2 Attach to your arm 4 24 ...

Page 25: ...ntrol battery The remaining battery level of the remote control is low when the operation lamp of the remote control flashes in red To replace the battery visit the Company support site https www sony net Products NYSNO support 4 596 222 11 1 Copyright 2017 Sony Corporation 25 ...

Page 26: ...es by registering NYSNO 10 group members up to three units via BLUETOOTH with communication of about 1 km 0 62 mile 4 596 222 11 1 Copyright 2017 Sony Corporation The range between two people in a place with good visibility measured by Sony It may be shorter due to the topography weather obstacles or radio conditions 26 ...

Page 27: ... button for about 2 seconds on all main units to register as a group All main units are turned on 1 Press and hold the TALK button for about 7 seconds on all remote controls to register as a group You hear voice guidance indicating the group registration is ready for use 2 Press the TALK button once on one of the remote controls 3 27 ...

Page 28: ...If you hear voice guidance indicating registration failure in step repeat from step 4 596 222 11 1 Copyright 2017 Sony Corporation You hear voice guidance indicating the group registration is started When you hear voice guidance indicating the group registration is completed on all main units to register as a group the registration is completed 28 ...

Page 29: ...e Press the ATT EQ Attenuate Equalizer button once To return to the original volume press the button again or press the volume button on the remote control When finishing Group Talk Press the TALK button on the remote control once Press the TALK button on one of the remote controls 1 When you hear a sound indicating Group Talk had just started start the voice conversation 2 29 ...

Page 30: ...Related Topic Registering multiple devices as a group 4 596 222 11 1 Copyright 2017 Sony Corporation 30 ...

Page 31: ...efault prioritizes the stable connection Priority on sound quality prioritizes the sound quality The sound quality mode cannot be changed when three people are group registered Priority on stable connection is automatically set 4 596 222 11 1 Copyright 2017 Sony Corporation Press and hold the ATT EQ Attenuate Equalizer button on the remote control for more than 2 seconds during Group Talk You hear...

Page 32: ...tion status optimization starts Mechanism of audio interruption and reconnection Group Talk performs the BLUETOOTH communication using one of NYSNO 10 as center Example 1 When performing the BLUETOOTH communication with A as the center The distance between A and B and distance between A and C Both are within 1 km 0 62 mile Group Talk is performed with a clear sound when the distance between A and ...

Page 33: ... within 1 km 0 62 mile Furthermore when A leaves over 1 km 0 62 mile away from B center of connection it goes out of Group Talk range and B and C are reconnected as below At this time A hears voice guidance indicating out of range and B and C hear voice guidance indicating a member leaving the conversation Example 4 Distance between B and A Over 1 km 0 62 mile Distance between B and C Within 1 km ...

Page 34: ...m 0 62 mile and press the TALK button on the remote control A hear voice guidance indicating Group Talk being prepared and B and C hear voice guidance indicating a member adding to the conversation Three people can enjoy Group Talk 4 596 222 11 1 Copyright 2017 Sony Corporation 34 ...

Page 35: ...s technology which allows you to enjoy music and hands free calling wirelessly Listening to music You can receive audio signals from a smartphone or music player to enjoy music wirelessly Talking on the phone A hands free call can be made without holding a smartphone or mobile phone 4 596 222 11 1 Copyright 2017 Sony Corporation 35 ...

Page 36: ...thods to connect the main unit and BLUETOOTH device Connecting with one touch connection NFC If the BLUETOOTH device supports one touch connection NFC you can just touch to perform device registration pairing and establish a BLUETOOTH connection Connecting after performing the device registration pairing If the BLUETOOTH device does not support one touch connection NFC operate the main unit and th...

Page 37: ...ily by simply touching NFC compatible devices together i e at the N Mark symbol or location designated on each device Unlock the screen of the smartphone if it is locked 1 Select Settings More 2 Set the NFC function to on The above procedure is an example For details refer to the operating instructions supplied with your Android smartphone 3 Touch the main unit with the smartphone Touch the smartp...

Page 38: ...ove the case If you touch an NFC compatible smartphone with the main unit the smartphone terminates BLUETOOTH connection with any current device and connects to the main unit One touch connection switching Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch NFC Switching the device by one touch NFC Listening to music from a device via BLUE...

Page 39: ...FC You can disconnect the main unit from the connected smartphone by touching the main unit with it 4 596 222 11 1 Copyright 2017 Sony Corporation Unlock the screen of the smartphone if it is locked 1 Touch the main unit with the smartphone Touch the smartphone on the N Mark of the main unit 2 39 ...

Page 40: ...n switching However while talking on a BLUETOOTH mobile phone connected to the main unit you cannot switch the BLUETOOTH connection by one touch When the main unit is connected with an NFC compatible smartphone by touching the smartphone on an NFC compatible main unit or BLUETOOTH speaker the smartphone disconnects from the main unit and connect to the BLUETOOTH device being touched Note Unlock th...

Page 41: ...aced within 1 m 3 2 ft of the main unit The main unit is charged sufficiently The operating instructions of the smartphone is on hand Press and hold the Power Answer Play Pause button for about 7 seconds The main unit enters registration pairing mode and the Power lamp flashes in blue and red alternately Make sure that the Power lamp flashes in blue and red alternately after you release the button...

Page 42: ...ain unit is initialized all pairing information is deleted In this case delete the pairing information of the main unit from the BLUETOOTH device and then pair them again The main unit can be paired with multiple devices but can only play music from one paired device at a time Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired Android smartphone Listening t...

Page 43: ...4 596 222 11 1 Copyright 2017 Sony Corporation 43 ...

Page 44: ...ns supplied with your smartphone If the smartphone has been connected to the main unit previously an HFP HSP connection is made when you turn on the main unit While the main unit is on you can make an A2DP connection music playback by pressing the Power Answer Play Pause button on the main unit Related Topic How to make a wireless connection to BLUETOOTH devices Paring and connecting with an Andro...

Page 45: ...ced within 1 m 3 2 ft of the main unit The main unit is charged sufficiently The operating instructions of iPhone is on hand Press and hold the Power Answer Play Pause button for more than 7 seconds The main unit enters registration pairing mode and the Power lamp flashes in blue and red alternately Make sure that the Power lamp flashes in blue and red alternately after you release the button You ...

Page 46: ...nitialized all pairing information is deleted In this case delete the pairing information of the main unit from the BLUETOOTH device and then pair them again The main unit can be paired with multiple devices but can only play music from one paired device at a time Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired iPhone Listening to music from a device via...

Page 47: ...47 ...

Page 48: ... Hint The above operation is an example For details refer to the operating instructions supplied with your iPhone If iPhone has been connected to the main unit previously an HFP HSP connection is made when you turn on the main unit While the main unit is on you can make an A2DP connection music playback by pressing the Power Answer Play Pause button on the main unit 4 596 222 11 1 Copyright 2017 S...

Page 49: ...ode and the Power lamp flashes in blue and red alternately Make sure that the Power lamp flashes in blue and red alternately after you release the button You hear voice guidance indicating BLUETOOTH pairing 1 Perform the device pairing procedure on the BLUETOOTH device to search for the main unit NYSNO 10 is will be displayed on the list of detected devices on the screen of the BLUETOOTH device If...

Page 50: ... are already paired the paired device with the oldest connection time is replaced by the new one When the pairing information for the main unit has been deleted from the BLUETOOTH device When the main unit is initialized all pairing information is deleted In this case delete the pairing information of the main unit from the BLUETOOTH device and then pair them again The main unit can be paired with...

Page 51: ... connected to the main unit previously an HFP HSP connection is made when you turn on the main unit While the main unit is on you can make an A2DP connection music playback by pressing the Power Answer Play Pause button on the main unit Note The connection may fail when the main unit is automatically connected to the last connected BLUETOOTH device In this case operate the connected BLUETOOTH devi...

Page 52: ...istribution Profile enables you to enjoy high quality audio content wirelessly AVRCP Audio Video Remote Control Profile enables you to adjust volume etc The operation may vary depending on the BLUETOOTH device Refer to the operating instructions supplied with your BLUETOOTH device Connect the main unit to a BLUETOOTH device 1 Wear the helmet with the main unit attached 2 Play music on the BLUETOOT...

Page 53: ... on the BLUETOOTH device Volume during a call and volume during music playback can be adjusted independently Changing the call volume does not change the volume of music playback and vice versa Note If the communication condition is poor the BLUETOOTH device may react incorrectly to the operation on the main unit Related Topic How to make a wireless connection to BLUETOOTH devices Functions with t...

Page 54: ...not guarantee correspondence to all helmet listed above The difference of the sound quality in Sound quality setting 1 and Sound quality setting 2 may not be remarkable depending on the helmet When using a helmet without earpads you may feel the volume is low during Group Talk music playback or calling 4 596 222 11 1 Copyright 2017 Sony Corporation Press and hold the ATT EQ Attenuate Equalizer but...

Page 55: ...nd fast forward It returns to the previous condition when released volume button Press to adjust the volume ATT EQ Attenuate Equalizer button Attenuate Press to lower the volume instantaneously To return to the original volume press the button again or press the volume button on the remote control Equalizer Press and hold for more than 2 seconds and then press repeatedly to select the desired soun...

Page 56: ...e by one touch NFC 4 596 222 11 1 Copyright 2017 Sony Corporation If using a device that supports one touch connection NFC touch the device to the main unit again Unlock the screen of the device if it is locked If using a device that does not support one touch connection NFC operate from the BLUETOOTH device 1 Press and hold the Power Answer Play Pause button for more than 2 seconds to turn off th...

Page 57: ...ne from the main unit and the Power lamp blue flashes quickly You hear either of following ring tones depending on your smartphone or mobile phone Ring tone set on the main unit Ring tone set on the smartphone or mobile phone Ring tone set on the smartphone or mobile phone only for a BLUETOOTH connection Connect the main unit and smartphone mobile phone via BLUETOOTH and then attach the microphone...

Page 58: ...olume of music playback and vice versa Note Depending on the smartphone or mobile phone playback may not resume automatically even after you finish the call Use a smartphone or mobile phone at least 50 cm 19 3 4 in away from the main unit Noise may result if the main unit and the smartphone or mobile phone are too close Related Topic How to make a wireless connection to BLUETOOTH devices Making a ...

Page 59: ...4 596 222 11 1 Copyright 2017 Sony Corporation 59 ...

Page 60: ...instructions supplied with your smartphone or mobile phone Connect the main unit and smartphone mobile phone with BLUETOOTH and then attach the microphone to the main unit 1 Operate your smartphone or mobile phone to make a call When you make a call you hear the dial tone from the main unit If you make a call while you are listening to music playback pauses automatically If no dial tone is heard f...

Page 61: ...call by pressing and holding the Answer Play Pause button for more than 2 seconds on the remote control Note Use a smartphone or mobile phone at least 50 cm 19 3 4 in away from the main unit Noise may result if the main unit and the smartphone or mobile phone are too close Related Topic How to make a wireless connection to BLUETOOTH devices Receiving a call Functions for a phone call Press the vol...

Page 62: ...4 596 222 11 1 Copyright 2017 Sony Corporation 62 ...

Page 63: ... Profile During standby music playback Press and hold for more than 2 seconds Makes a call of the latest in the call history redial Outgoing call Press once Cancels the call Press and hold for more than 2 seconds Switches the call device between the main unit and smartphone mobile phone Incoming call Press once Answers the call Press and hold for more than 2 seconds Rejects the call During call Pr...

Page 64: ...Finishes the call Related Topic Receiving a call Making a call 4 596 222 11 1 Copyright 2017 Sony Corporation Some devices may not support this function 64 ...

Page 65: ...e by one touch NFC 4 596 222 11 1 Copyright 2017 Sony Corporation If using a device that supports one touch connection NFC touch the device to the main unit again Unlock the screen of the device if it is locked If using a device that does not support one touch connection NFC operate from the BLUETOOTH device 1 Press and hold the Power Answer Play Pause button for more than 2 seconds to turn off th...

Page 66: ...d BLUETOOTH device A device using 2 4 GHz frequency such as a Wi Fi device cordless telephone or microwave oven is in use near the main unit Because BLUETOOTH devices and Wi Fi IEEE802 11b g n use the same frequency 2 4 GHz microwave interference may occur resulting in noise or audio dropout or communications being disabled if the main unit is used near a Wi Fi device In such a case perform the fo...

Page 67: ...eplaced with a new one Visit the Company support site for battery replacement https www sony net Products NYSNO support If NYSNO 10 does not operate properly Reset the main unit and remote control Press the RESET button with something fine tipped such as a hairpin until you feel the button The pairing information and the other settings are retained 1 RESET button If the problem persists even after...

Page 68: ... you to sweat easily resulting in rashes on the skin due to poor ventilation Fasten the belt loosely to some extent If you apply cosmetics such as sunscreen or suntan oil on the main unit and remote control be sure to wash them off with lukewarm water If not washed off discoloration or damage surface cracks etc may occur on the surface of the main unit and remote control Maintenance after playing ...

Page 69: ...Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries iPad iPhone and iPod touch are trademarks of Apple Inc registered in the U S and other countries Android and Google Play are trademarks of Google Inc Other trademarks and trade names a...

Page 70: ...mer support websites https www sony net Products NYSNO support The BLUETOOTH NFC connection supported device information support information and frequently asked questions and their answers are described here 4 596 222 11 1 Copyright 2017 Sony Corporation 70 ...

Page 71: ... charge the battery You may be able to resolve some issues by charging the battery Reset the main unit and remote control Initialize the main unit This operation resets volume settings etc and deletes all pairing information Search to visit the Company support site https www sony net Products NYSNO support If the operations above do not work consult your nearest Sony dealer Related Topic Charging ...

Page 72: ... battery of the main unit The main unit cannot be turned on while charging the battery Remove the micro USB cable from the main unit and then turn on the main unit again Related Topic Charging the main unit Checking the remaining battery charge 4 596 222 11 1 Copyright 2017 Sony Corporation 72 ...

Page 73: ...ed off The main unit is turned off automatically when 60 minutes has elapsed without the BLUETOOTH device connected or conversation in Group Talk In this case turn on the main unit Related Topic Location and function of parts 4 596 222 11 1 Copyright 2017 Sony Corporation 73 ...

Page 74: ...ot in the power saving mode standby sleep or paused condition Check that the main unit and the computer are directly connected not via a USB hub A problem may have occurred with the connected USB port of the computer Connect to another USB port if it is available If none of the above is applicable reset the main unit and then reconnect the micro USB cable It depends on the environment but if the m...

Page 75: ...ed Wireless Headset NYSNO 10 Charging time is too long Check that the main unit and the computer are directly connected not via a USB hub Related Topic Charging the main unit 4 596 222 11 1 Copyright 2017 Sony Corporation 75 ...

Page 76: ...is case repeat charging and discharging the battery for a few times When the power of the main unit is kept on even after using the rechargeable battery may be exhausted After use turn off the main unit If the computer goes into power saving mode standby sleep paused condition while charging with the computer turn off the power saving mode The rechargeable battery of the main unit is exhausted whe...

Page 77: ...registration pairing of the main unit and BLUETOOTH device is completed and they are connected via BLUETOOTH Check that music is being played on the BLUETOOTH device Depending on the BLUETOOTH device you cannot adjust the volume on the main unit In this case turn up the volume on the BLUETOOTH device Related Topic Location and function of parts How to make a wireless connection to BLUETOOTH device...

Page 78: ...wave oven is in use near this main unit BLUTOOTH communications may be disabled Use the main unit and BLUETOOTH device away from the above devices If there is an obstacle such as metal human body or wall between the main unit and BLUETOOTH device BLUETOOTH communication may be disabled Remove the obstacle before using the main unit 4 596 222 11 1 Copyright 2017 Sony Corporation 78 ...

Page 79: ...roup When the distance between group members is too far the group registration may not be available Bring main units closer together and then register them as a group Related Topic What is Group Talk Registering multiple devices as a group 4 596 222 11 1 Copyright 2017 Sony Corporation 79 ...

Page 80: ...te control for more than 2 seconds to reconnect them to start Group Talk Check that main units are registered for Group Talk If the microphone jack is dirty clean it with a dry cloth If the volume is low turn up the volume Related Topic Location and function of parts Registering multiple devices as a group When the voice conversation is interrupted during Group Talk optimization of the connection ...

Page 81: ... of Group Talk may be shortened due to influences of topography weather obstacles radio conditions etc The voice conversation may be interrupted Use Group Talk with good visibility Related Topic When the voice conversation is interrupted during Group Talk optimization of the connection status 4 596 222 11 1 Copyright 2017 Sony Corporation 81 ...

Page 82: ...perate the device registration pairing between the main unit and remote control Press and hold the Power Answer Play Pause button of the main unit for more than 7 seconds until you hear voice guidance indicating the BLUETOOTH pairing The Power lamp of the main unit flashes in red and blue alternately When the device registration pairing is completed flashing the operation lamp on the remote contro...

Page 83: ...y on the N Mark of the main unit Unlock the screen of the smartphone etc if it is locked If the smartphone etc is in a case remove it NFC reception sensitivity varies depending on the BLUETOOTH device If you repeatedly fail to connect the main unit with a BLUETOOTH device by one touch connect it to the main unit by on screen operation on the BLUETOOTH device While charging the battery of the main ...

Page 84: ...he device registration pairing Bring the main unit and BLUETOOTH device closer together If the BLUETOOTH device does not support the BLUETOOTH profile of NYSNO 10 the BLUETOOTH device cannot be connected to the main unit 4 596 222 11 1 Copyright 2017 Sony Corporation 84 ...

Page 85: ...he device registration pairing between main unit and BLUETOOTH device is completed properly In case that the pairing information for the main unit has been deleted on the connected BLUETOOTH device pair the main unit with the BLUETOOTH device again The BLUETOOTH connection is terminated Make the BLUETOOTH connection again Bring the main unit and BLUETOOTH device closer together Related Topic How t...

Page 86: ... Headset NYSNO 10 A passkey input is required on the display for the BLUETOOTH connection When operating the BLUETOOTH connection a passkey input may be required In this case input 0000 4 596 222 11 1 Copyright 2017 Sony Corporation 86 ...

Page 87: ... again Check that the microphone is securely connected to the microphone jack of the main unit If not insert the microphone plug until click sounds If the microphone jack is dirty clean it with a dry cloth If the volume is low turn up the volume If necessary turn up the volume on the smartphone etc Related Topic Location and function of parts Attaching the microphone How to make a wireless connect...

Page 88: ...Guide Helmet Mounted Wireless Headset NYSNO 10 The main unit does not operate properly Reset the main unit Related Topic Resetting initializing the main unit 4 596 222 11 1 Copyright 2017 Sony Corporation 88 ...

Page 89: ...elmet Mounted Wireless Headset NYSNO 10 The main unit gets hot The main unit may get hot during or right after charging In this case leave the main unit for a while 4 596 222 11 1 Copyright 2017 Sony Corporation 89 ...

Page 90: ...een the main unit and remote control Initializing the main unit If the main unit does not operate correctly even after resetting initialize the main unit to restore factory settings Press and hold the RESET button on the main unit with a pen or similar object for more than 15 seconds The Power lamp blue on the main unit flashes 4 times and the settings are reset to the factory settings All pairing...

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