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KV
-XA21M83/XA21M93/XA51M61/XA21P80
RM-952
KV
-XA21N93
RM-915
Additional Information
19
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Press SELECT until “MANUAL
PROGRAM” appears on the screen, then
preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• Check the power cord, antenna and the
VCR connections.
• Press
?/1
(power).
• Press
!
(main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
Snowy picture
Noisy sound
Distorted picture
Noisy sound
No picture
No sound
Troubleshooting
(KV-XA21P80 only)
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
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Additional Information
continued
Additional Information
20
Troubleshooting (continued)
Good picture
No sound
Dotted lines or
stripes
Double images or
“ghosts”
No color
Abnormal color
patches
• Press
2
+ to increase the volume level.
• Press
%
to cancel the muting.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until “COLOR” appears
on the screen, then press + or – to adjust
the color level.
• Press SELECT until “COLOR SYS ”
appears on the screen, then check the
color system setting (usually set this to
“AUTO”).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other electrical
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press
!
(main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.
Possible cause
Symptom
Solutions
• The volume level is
too low.
• The sound is muted.
• There is local
interference from cars,
neon signs, hair
dryers, power
generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
• The antenna direction
is inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
• The antenna direction
is inappropriate.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
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