24
Additional Information
Here are some simple solutions to problems which may affect the picture and sound.
•
If you continue to have these problems, have your TV serviced by qualified personnel.
•
NEVER open the casing yourself.
Troubleshooting
Problem
Suggested remedy
No picture (screen is dark), no sound.
•
Plug the TV in.
•
Press the
button on the front of the TV.
•
If the
indicator is on press the
button or a numbered
button on the remote control.
•
Check the aerial connection.
•
Turn the TV off for 3 or 4 seconds and then turn it on again
using the
button on the front of the TV.
Poor or no picture (screen is dark), but
good sound.
•
Using the MENU system, select the Picture Adjustment
display. Adjust the brightness, picture and colour balance
levels.
•
From the Picture Adjustment display select RESET to return
to the factory settings.
Good picture, no sound.
•
Press the
button on the remote control.
•
If
is displayed on the screen, press the
button on the
remote control.
No colour on colour programmes.
•
Using the MENU system, select the Picture Adjustment
display and adjust the colour setting.
•
From the Picture Adjustment display select RESET to return
to the factory settings.
Distorted picture when changing
programmes or selecting Teletext.
•
Turn off any equipment connected to the scart connectors on
the rear of the TV.
Remote control does not function.
•
Replace the batteries.
The standby indicator
on the TV
flashes.
•
Contact your nearest Sony service centre.
Interference on picture from external
equipment.
•
Reduce sharpness level.
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