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KDL-50W800B 6

SECTION 2 - TROUBLESHOOTING

FLOWCHARTS AND DIAGRAMS

OVERALL BLOCK DIAGRAM

TUNER

VIDEO 2 CVBS/COMP

VIDEO 1 CVBS

RF

HDMI 1 / MHL

SWITCH

UNIT

LCD PANEL

HFR

TCON

BAX

L

R

HEAD PHONES 

OUT

OPTICAL

AUDIO OUT

AUDIO

AMP

HDMI

SWITCH

EQ

ETHERNET

USB

HDMI 4

LVDS

AC IN

A/V 

DECODER

VIDEO 

PROCESS

LED BACKLIGHTS

AC ADAPTOR

WIFI

IR RX

LED’s

HIR

HSC2

SMART CORE

LD

MAIN BOARD

LOCAL DIMMING

BT

HDMI 2 /ARC

HDMI 3

TUNER BOARD

TUNER

TUNER

DEMODULATOR

ADC / DAC

Summary of Contents for KDL-50W800B

Page 1: ...odel HISTORY INFORMATION FOR THE FOLLOWING MANUAL LCD Digital Color TV 9 883 564 01 RB2G Chassis Segment HE Version Date Subject 1 0 02 03 2014 Original Manual Release Date MODEL COMMANDER DESTINATION KDL 50W800B RM YD0102 US CND KDL 50W800B ...

Page 2: ...agram 7 No Power Flowchart 8 Standby LED Blinking Flowchart 9 Video Distortion Flowchart 10 No 3D Viewing 11 Section 3 Repair Information 12 Repairing the TV 12 Removing the Rear Cover 12 Replacing the Main Board Tuner Board 13 Removing the Speakers 17 Replacing the Switch Unit 17 Removing the Smart Core Block 18 Section 4 Exploded View Part Number Information 19 Table Top Stand 19 KDL 50W800B 20 ...

Page 3: ...INGS ATTENTION Ces instructions de service sont à l usage du personnel de service qualifié seulement Pour prévenir le risque de choc électrique ne pas faire l entretien autre que celui contenu dans le Mode d emploi à moins que vous soyez qualifié faire ainsi ALERTE Afin d eviter tout risque d electrocution provenant d un chássis sous tension un transformateur d isolement doit etre utilisé lors de ...

Page 4: ...eakage as described in Leakage Test LEAKAGE TEST The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis must not exceed 0 5 mA 500 microamperes Leakage current can be measured by any one of three methods 1 A commercial leakage tester Follow the manufacturers instructions provided with the tester 2 A battery o...

Page 5: ...ASE T 100BASE TX connector Connection speed may differ depending on the network environment 10BASE T 100BASE TX communication rate and communication quality are not guatanteed for this TV SECTION 1 SPECIFICATIONS AND LAYOUTS Screen size dimensions and mass are approximate values Optional accessories availability depends on countries region TV model stock Design and specifications are subject to ch...

Page 6: ...L 50W800B 2 SECTION 1 SPECIFICATIONS AND LAYOUTS BOARD LAYOUT KDL 50W800B HSC2 BOARD WIRELESS LAN CARD BT MODULE SMART CORE BLOCK SWITCH UNIT MAIN BOARD BAX BOARD LD BOARD SMART CORE TUNER BOARD TUS BOARD ...

Page 7: ...KDL 50W800B 3 SECTION 1 SPECIFICATIONS AND LAYOUTS WIRE DRESSING KDL 50W800B SMART CORE BLOCK ...

Page 8: ...nfo i Channel 5 Volume POWER NOTE This differs from accessing Service Adjustments Mode Volume SECTION 2 TROUBLESHOOTING SelfDiagnosis Supported model SELF CHECK 000 RESERVED 00 000 RESERVED 00 002 MAIN_POWE 00 003 DC_ALERT 00 003 AUD_PROT 00 003 HDMI_EQ 00 003 TU_DEMOD 00 004 VLED 00 004 LD_ERR 00 005 HFR_ERR 00 005 TCON_ERR 120123132522 120123113645 02 005 P_ID ERR 00 006 BACKLITE 00 007 TEMP_ERR...

Page 9: ...No Video One of Inputs No Video All Inputs No Remote Wireless can t connect Bluetooth can t connect No Audio No LED MAIN BOARD TUNER BOARD LCD PANEL TCON HIR BOARD HSC2 BOARD LD BOARD BT BOARD WIFI Problem POWER AUDIO POWER LD TCON BACK LIGHT TEMP SOFT WARE 4 Follow the associated flowcharts in the Training Manual to isolate the board Board Reference NOTE REFER TO LCD PANELS SERVICE MANUAL IN REFE...

Page 10: ...RF HDMI 1 MHL SWITCH UNIT LCD PANEL HFR TCON BAX L R HEAD PHONES OUT OPTICAL AUDIO OUT AUDIO AMP HDMI SWITCH EQ ETHERNET USB HDMI 4 LVDS AC IN A V DECODER VIDEO PROCESS LED BACKLIGHTS AC ADAPTOR WIFI IR RX LED s HIR HSC2 SMART CORE LD MAIN BOARD LOCAL DIMMING BT HDMI 2 ARC HDMI 3 TUNER BOARD TUNER TUNER DEMODULATOR ADC DAC ...

Page 11: ... 17 28 20 19 5V 12V GND 19 23 24 19 19 5V_SS 12V BL_ERR 17 28 27 18 19 5V_HOLD 12V POWER_ON 16 11 20 17 REG 12V AC_OFF_DET 15 12 1 16 GND LD_MODE_SW 14 1 2 15 GND STBY 3 3V 12 14 12 14 STBY 3 3V GND 11 22 15 12 AC_OFF_DET PWM_3 9 5 16 11 POWER_ON IP_REF 8 8 4 9 LD_STBY PWM_2 7 4 8 8 IP_REF FB_REF 6 7 6 7 FB_REF PWM_1 5 3 9 5 LD_PWM_3 LD_STBY 4 9 7 4 LD_PWM_2 PWM_0 3 2 5 3 LD_PWM_1 GND 2 15 3 2 LD_...

Page 12: ...art Does TV turn ON Is red light blinking on front of TV Yes No AC Adaptor Substitute 19 5V AC Adaptor with another Main Board Check STBY 3 3V Pin 12 CN2001 LD Board Is Pin 12 CN2001 on 3 3 volts Yes LD Board No For Part Number information refer to Section 4 Exploded View Part Number Information on page 19 ...

Page 13: ... Board No Yes 2X Main Board 3X 4X No Yes 5X Yes 6X No 7X Immediately LD Board TCON LCD Panel Yes No After a while Check ventilation 10X HEM3 Board 8X Main Board Power Supply Board No Yes 10X HEM3 Board 9X Tuner Board Yes No Main Board For Part Number information refer to Section 4 Exploded View Part Number Information on page 19 ...

Page 14: ... Yes Improper or missing colors Yes Main Board No Vertical lines or bars No Yes Lines move when wide mode changed Yes No TCON LCD Panel Main Board LCD Panel Any single or isolated vertical lines Yes LCD Panel More than 1 vertical band No Yes TCON LCD Panel For Part Number information refer to Section 4 Exploded View Part Number Information on page 19 ...

Page 15: ...n Yes Main Board No Yes Press 3D button on Remote Commander and select Simulated 3D Active 3D Glasses View image with known working pair of Active 3D Glasses Double images become one Yes 3D OK No Bluetooth Board 3D Not Working Double images become one Remote works OK For Part Number information refer to Section 4 Exploded View Part Number Information on page 19 ...

Page 16: ...y the repair resolved the issue REMOVING THE REAR COVER 1 Place TV on a flat and steady surface in a standing position 2 Locate and remove all screws from the Rear Cover 3 Grasp and pull upwards on left and right side of Rear Cover to release all hooks CAUTION To avoid any damage and or deformation to the Rear Cover please refer to the following illustration GrabwithCaution Sharp edges Ok to Grab ...

Page 17: ... with the latest Software into one of the TVs USB ports b Connect TV to AC power c Wait at least 20 seconds d Press POWER on the remote to turn ON the TV e Wait until the Software update is completed REPLACING THE MAIN BOARD TUNER BOARD The Main Board used in these models is available for repair For Part Number information refer to Section 4 Exploded View Part Number Information on page 19 1 Disco...

Page 18: ... displays Use the table below for reference Model Name Destination Data Value US CND ATSC_UC_BASE KDL 50W800B 13 Press MUTE then 0 to save the changes DIGITAL SERVICE 002 MODEL 002 DEST WRITE ATSC_UC_BASE 14 Press 1 until 003 MODELNAME displays DIGITAL SERVICE 002 MODEL 003 MODELNAME _________ 15 Press 3 until the model displayed matches the model of the TV CAUTION The Model Name can only be selec...

Page 19: ...TURN to go back to the Serial Number input screen and re enter the correct number 22 Press to save the Serial Number DIGITAL MODEL SERVICE SerialNumberEdit 1 SerialNumber 5000001 WRITE 23 Press 1 until 006 VAR_TYPE item displays DIGITAL SERVICE 002 MODEL 006 VAR_TYPE 24 Press 3 until STD option displays DIGITAL SERVICE 002 MODEL 006 VAR_TYPE STD 25 Press MUTE then 0 to save the changes DIGITAL SER...

Page 20: ...rectly CAUTION If the Main Board is a mismatch to the Tuner Board a NG WRONG COMBINATION OF MAIN BOARD AND TUNER BOARD will display 31 Press RETURN then MUTE and 0 to save the changes DIGITAL MODEL SERVICE Board Check 1 Replace MAIN BOARD and TUNER BOARD 2 Replace TUNER BOARD only WRITE When replacing the Tuner Board only 32 Press 2 to verify the Tuner Board replacement results DIGITAL MODEL SERVI...

Page 21: ... Commander within 1 second of each other Info i Channel 5 Volume POWER SELF CHECK 000 RESERVED 00 000 RESERVED 00 002 MAIN_POWE 00 003 DC_ALERT 00 003 AUD_PROT 00 003 HDMI_EQ 00 003 TU_DEMOD 00 004 VLED 00 004 LD_ERR 00 005 HFR_ERR 00 005 TCON_ERR 120123132522 120123113645 02 005 P_ID ERR 00 006 BACKLITE 00 007 TEMP_ERR 00 007 FAN_ERR 00 010 EMITTER 00 101 VPC_WDT 00 102 MEPS_WDT 00 103 HOST_WDT 0...

Page 22: ...the direction shown to detach from Top Cover Bottom Cover Bottom Cover Top Cover Top Cover 5 Release 6 hooks on the sequence shown by pulling apart the Bottom Cover to access the HSC2 Board 1 2 3 4 5 6 1 2 3 4 5 6 6 Unclamp 2 side clips from the HSC2 Board and lift as shown to detach HSC2 Board HSC2 Board 7 Release 4 hooks to remove the back cover from the front cover Locate and unclamp the side c...

Page 23: ...nes of the diagram NOTE The components identified by shading and mark are critical for safety Replace only with part number specified NOTE The components identified by a red outline and a mark contain confidential information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A TABLE TOP STAND 1 4 485 111 01 STAND PIPE 2 4 462 165 02 STAND ...

Page 24: ...LABEL SIDE TERMINAL ORDER THIS PART WHEN REPLACING THE REAR COVER 56 1 798 510 11 SWITCH UNIT 57 4 528 973 01 BRACKET UNDER 58 4 528 972 01 BRACKET SIDE 59 1 858 963 11 SPEAKER BOX LEFT 60 NA LCD PANEL FOR ALL LCD PANELAND TCON BOARD PART NUMBER INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL 61 4 440 057 01 SHEET THERMAL AYU2 ORDER THIS PART WHEN REPLACING THE MAIN BOARD 62 4 256 454 02 SPACER...

Page 25: ... mark contain confidential information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A 101 4 474 893 01 FRONT COVER 102 1 492 760 11 BT MODULE 103 4 474 894 01 BACK COVER 104 1 458 723 11 WIRELESS LAN CARD 105 4 474 892 01 TOP COVER 106 A 1969 162 A HSC2 BOARD MOUNTED 107 4 474 888 01 BOTTOM CASE REF NO PART NO DESCRIPTION 101 102 104 ...

Page 26: ...d NOTE The components identified by a red outline and a mark contain confidential information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A CONNECTORS 152 151 153 152 REF NO PART NO DESCRIPTION 151 1 848 111 11 LVDS FFC WITH CONNECTOR 51P 152 1 910 804 06 HARNESS ASSEMBLY 153 1 910 804 02 CONNECTOR ASSEMBLY 30P ...

Page 27: ...EWS Wall Mount 2 Table Top Stand to TV 4 Main Board 6 Rear Cover to Panel Bracket 6 Rear Cover to Smart Core 1 Rear Cover to Bracket Side 1 Rear Cover to Bracket Under 1 Smart Core to Panel Bracket 2 SCREW PSW M4X10 SCREW M4X11 LOCK SCREW PSW M3X6 W12 SCREW PSW M3X6 SCREW BVTP 4X12 TYPE2 IT 3 2 580 608 01 4 479 543 01 4 256 393 01 2 990 421 41 2 580 639 01 P N DESCRIPTION KDL 50W800B Tuner Board 4...

Page 28: ... 4 488 200 11 MANUAL INSTRUCTION 4 448 554 13 MANUAL INSTRUCTION 3D GLASSES 4 485 844 01 W M VESAADAPTER ASSEMBLY 4 487 766 01 WALL MOUNT BKTASSEMBLY 4 262 708 04 CLAMPER CABLE MISCELLANEOUS PART NO DESCRIPTION 3 299 071 08 FLYER SAFETY 4 262 708 04 CLAMPER CABLE 7 600 031 97 TAPE 3M 1350FB 1 15MMX66M BLK 7 600 031 96 TAPE 3M 1350FW 1 15MMX66M WHT 4 460 761 01 PAD NOSE 3D GLASSES 3 876 036 71 UNI ...

Page 29: ...key components shall be identified with a red outline and a 2 Only repair boards or components listed in the service manual shall be utilized for replacement and or repair 3 Disassembly decryption or reverse engineering component s is strictly prohibited 4 Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced d...

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