17
Additi
onal
Inform
atio
n
Troubleshooting
The TV will indicate any problems with the
STANDBY
indicator flashing in red.
When the STANDBY indicator is flashing
The self-diagnosis function is activated.
1
Count how many times the
STANDBY
indicator flashes between each three second
break.
For example, the indicator may flash three times, go off for three seconds, then flash again three
times.
2
Press
POWER
on the TV to turn it off, disconnect the AC power cord, and contact
Sony Customer Support (information provided on the front cover) with how many times
the indicator flashes.
When the STANDBY indicator is not flashing
1
Check the items in the tables below. (Also refer to “Troubleshooting” in the i-Manual.)
2
If the problem persists, contact Sony Customer Support (information provided on the
front cover).
Condition
Explanation/Solution
Picture
There is no picture (screen
is dark) and no sound.
•
Check the antenna/cable connection.
•
Connect the TV to the AC power, and press
POWER
on the TV.
•
If the
STANDBY
indicator lights up in red, press
POWER
on the
remote control.
Tiny black dots and/or
bright dots appear on the
screen.
•
The screen is composed of pixels. Tiny black dots and/or bright
dots (pixels) on the screen do not indicate a malfunction.
General
The TV turns off
automatically (the TV
enters standby mode).
•
Check if the
Sleep Timer
,
Timer
, or
Idle TV Standby
is
activated.
•
The
Auto Shut-off
function may be set to
On
. If
Auto
Shut-off
is activated and TV receives no signal, the TV will
automatically enter standby mode in 15 minutes. Check
Auto
Shut-off
is activated under
Eco
feature of this TV.
The remote does not
function.
•
Replace the batteries.
•
Your TV may be in SYNC mode. Press
SYNC MENU
, select
TV
Control
and then select
Home (Menu)
or
Options
to control
the TV.
The
Parental Lock
/
Parental Control
Settings
password has
been forgotten.
•
Enter 4357 for the PIN code after selecting
Password
in
Parental Lock
of
Preferences
in the
Settings
menu. (PIN
code 4357 is always accepted.)
Sound is heard when
turning on the TV or
inserting a disc into the
built-in BD player.
•
It is a sound of the built-in BD player working and not a
malfunction.
