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Sony KDL-32EX400 - Bravia Ex Series Lcd Television, Service Manual

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Sony KDL-32EX400 - Bravia Ex Series Lcd Television Service Manual Download Page 24

KDL-32/40EX400(HK/WB/GA)

24

1) 2 times blinkings (Main Power Error)

TROUBLE SHOOTING

3-4. STANDBY LED BLINK

2 times Blinkings

Check REG12V at

pins 6/7 of

CN3800 on

the BAL Board

BAL Board

Harness

G* Board

Replace

Between G* Board to

BAL Board Harness

12V NG

12V OK

NG

OK

Summary of Contents for KDL-32EX400 - Bravia Ex Series Lcd Television

Page 1: ...tion Page 38 Page 41 5 0 09 2010 Change Link of Disassembly Movie Page 13 6 0 10 2010 Add Note for Disassembly Movie download Page 13 7 0 11 2010 Add Troubleshooting Reference information Page 48 8 0 08 2011 Part Information Charge i Delete Power Supply Cord Pg 39 Pg 42 ii Revised Old Power Supply Cord destinations Pg 53 Pg 55 iii Add New Power Supply Cord and destinations Pg 54 Pg 55 iii Add New ...

Page 2: ...SERVICE MANUAL LCD Digital Color TV AZ1 L CHASSIS Segment 3a 2 ...

Page 3: ...aiwan KDL 32EX400 Blue RM CD009 Taiwan KDL 32EX400 Red RM CD009 Taiwan KDL 32EX400 Black RM GD015 Australia New Zealand Singapore South Africa GAA KDL 32EX400 Blue RM GD015 Australia New Zealand Singapore South Africa GAA KDL 32EX400 Red RM GD015 Australia New Zealand Singapore South Africa GAA KDL 40EX400 Black RM GD015 Hong Kong KDL 40EX400 Black RM CD009 Taiwan KDL 40EX400 Black RM GD015 New Ze...

Page 4: ...delines to protect your property and avoid causing serious injury Carry the TV with an adequqate number of people larger size TVs require two or more people Correct hand placement while carrying the TV is very important for safety and to avoid damages SAFETY RELATED COMPONENT WARNING Components identified by shading and mark on the schematic diagrams exploded views and in the parts list are critic...

Page 5: ...ins deux personnes Lors du transport du téléviseur l emplacement des mains est très important pour votre sécurité ainsi que pour éviter de causer des dommages ALERTE Afi n d eviter tout risque d electrocution provenant d un chassis sous tension un transformateur d isolement doit etre utilise lors de tout depannage Le chassis de ce recepteur est directement raccorde a l alimentation du secteur ATTE...

Page 6: ...objects 3 Do not leave the module in high temperatures or in areas of high humidity for an extended period of time 4 Do not expose the LCD panel to direct sunlight 5 Avoid contact with water It may cause a short circuit within the module 6 Disconnect the AC power when replacing the backlight CCFL or inverter circuit High voltage occurs at the inverter circuit at 650Vrms 7 Always clean the LCD pane...

Page 7: ...solutely certain that you have replaced all the insulators 4 Look for unauthorized replacement parts particularly transistors that were installed during a previous repair Point them out to the customer and recommend their replacement 5 Look for parts which though functioning show obvious signs of deterioration Point them out to the customer and recommend their replacement 6 Check the line cords fo...

Page 8: ...ust have an accurate low voltage scale The Simpson s 250 and Sanwa SH 63TRD are examples of passive VOMs that are suitable Nearly all battery operated digital multimeters that have a 2 VAC range are suitable see Figure A How to Find a Good Earth Ground A cold water pipe is a guaranteed earth ground the cover plate retaining screw on most AC outlet boxes is also at earth ground If the retaining scr...

Page 9: ...finition of the STANDBY LED flash indicators is listed in the instruction manual for the user s knowledge and reference If an error symptom cannot be reproduced the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur STBY LED Flash time Service menu Item name Screeen Dsisplay Diagnostic Item Description 2 MA...

Page 10: ...rs with symptoms such as power sometimes shuts off or screen sometimes goes out that cannot be confirmed it is possible to bring up past occurrences of failure for confirmation on the screen To Bring Up Screen Test In standby mode press buttons on the remote commander sequentially in rapid succession as shown below 0 5 0 5 3 ...

Page 11: ...00000000 0000000000 0000000000 00 SELF CHECK 1 002 MAIN P 003 DC_ALERT1 004 DC_ALERT2 006 BL 007 TEMP 009 FAN 12345 00333 06789 1 NEXT PAGE Error count 00 99 Error history Last failure time beforehand Error history Failure time before last Error history The last failure time Item name STBY LED flash time Total operation time by hour MAX 65535 Boot count MAX 65535 Panel operation time by hour MAX 6...

Page 12: ... have completed the repairs clear the result display to 0 Clearing the Self Check Diagnostic List 1 Error history and Error count Press the Channel 8 Channel 0 2 Panel operation time Press the Channel 7 Channel 0 Exiting the Self diagnostic screen To exit the Self Diagnostic screen turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV ...

Page 13: ... 1 DISASSEMBLY KDL 32EX400 KDL KDL 32EX400 32EX400 1 1 MOVIE LIST Note 1 This link does not work from outside Sony network 2 The Disassembly movie can be downloaded from ORISS Service Manuals site KDL 40EX400 KDL KDL 40EX400 40EX400 ...

Page 14: ...hen you enter Service Mode you can see Digital service mode Whenever you press OPTIONS or JUMP on remote each service mode is changed Digital Chassis Sub DIGITAL SERVICE 001 OP 000 VERS MAIN SUB DM1 301J00AA SM1 010W00AA M2 105C SB1 000W00AA DD1 016J00AA SD1 010W00AA DM1 301J00AA RF01 05 WP00 521J00AA ID1C117081 ID1C117081 LTY320AB01 PID04020000 WF 2 0 0 99 BEM WF 0B BM1 012W00LU Camera FW BB1 000...

Page 15: ... mode then turn off the power switch Function The flow of control Service mode on Test TV Display 5 Vol Up Power Service mode off Other Power off on Item up down 1 4 Category up down 2 5 Data up down 3 6 Test reset 8 Mute 0 Read data 9 0 Execute 10 or 0 Write data Mute 0 Change module Jump Option ...

Page 16: ...ance next step When returning on the previous page press return d Change data by number key 0 9 directly 0 255 e Press 12 enter select to save data It shows red WRITE It indicate writing is processing f Writing process is done at this point DIGITAL SERVICE 006 WB 000 WHITE_BALANCE ___ DIGITAL SERVICE WB 1 R_DRV 128 2 G_DRV 128 3 B_DRV 128 4 R_BKG 128 5 G_BKG 128 6 B_BKG 128 Please input WB items 0...

Page 17: ...on remote It shows green SERVICE changes to green WRITE b Press 0 or enter on remote Green WRITE changes to red WRITE It indicate writing is processing c After a while red WRITE changes to green SERVICE Writing process is done at this point 3 TV reboot is necessary for applying data change CHASSIS WRITE 000 CXD2813R 000 H_DET_NOSIG_CNT 1 ADJUSTMENT ...

Page 18: ..._DET 001 DIGITAL SERVICE 003 DIG_SRV_MODE 000 TEST_PATTERN DIGITAL DIG_SRV_MODE SERVICE TEST_PATTERN 1 Video 2 Audio 2 Change Data of Digital service mode 003 DIG_SRV_MODE category 003 DIG_SRV_MODE is one category of Digital service mode Please note because this operation is special a Press 2 5 on remote to select 003 DIG_SRV_MODE b Press 1 4 on remote to select up down Item c Press 0 10 on remote...

Page 19: ...gment or destination information in Product ID When the wrong setting is written TV may not operate 000 SEG Product ID segment information 001 DEST Product ID destination information a Change data for each model b Press 0 or enter on remote It shows red WRITE It indicate writing is processing c Writing process is done at this point DIGITAL SERVICE 002 MODEL 000 SEG 01 2a 3 Write ...

Page 20: ... mute on remote Added green EXE after green RST d Press 0 or enter on remote Green EXE RST changes to red EXE RST It indicate writing is processing After a while red EXE RST changes to green SERVICE And all LED lights Writing process is done at this point Another way You can set to shipping condition w o entering Service Mode Cursor Up on remote Power Key on Front panel TIMER Standby POWER ...

Page 21: ...3 4 5 6 7 No Green Power LED Dead Set Stationary colored lines or dots No video one of Inputs No video all Inputs No Remote Wireless can t connect No Audio BAL BOARD G BOARD HLR BOARD LVDS CABLE LCD PANEL Problem POWER POWER DTT AUDIO POWER PANEL TCON PANEL INVERTER TEMP doubtful part Few possibility Reference Symptoms Shutdown Power LED blinking red diagnostics sequences Video missing or distorte...

Page 22: ...switched on Is the Standby Led blink Is the Picture and Sound OK Do the buttons on the TV Remote Commander work properly END See No Power See Standby LED Blink See No Picture No Sound See TV Commander button malfunction Is the network connection OK See Can t connect network No Yes No Yes No Yes No Yes No Yes ...

Page 23: ...KDL 32 40EX400 HK WB GA 23 TROUBLE SHOOTING 3 3 NO POWER No Power Check STBY 3 3V at 1 pin of CN3800 on the BAL Board Harness G Board Replace Between G Board to BAL Board Harness BAL Board NG OK NG OK ...

Page 24: ...times blinkings Main Power Error TROUBLE SHOOTING 3 4 STANDBY LED BLINK 2 times Blinkings Check REG12V at pins 6 7 of CN3800 on the BAL Board BAL Board Harness G Board Replace Between G Board to BAL Board Harness 12V NG 12V OK NG OK ...

Page 25: ...oard Speaker Check 5V_MAIN at JL3731 or JL3732 on the BAL Board Check Speaker Impedance at SP Connector F3701 IC3701 etc BAL Board Check X_ASW_PROTECT at pin 29 of IC5000 on the BAL Board Check 12 5V at pin 2 of CN3800 on the BAL Board G Board Check 12 5V_AU1 at F4200 on the BAL Board F4200 IC4200 etc BAL Board IC9000 etc BAL Board DC_ALERT NG OK AUDIO AUDIO FE BE Communication NG OK NG OK NG OK N...

Page 26: ...KDL 32 40EX400 HK WB GA 26 TROUBLE SHOOTING 3 4 times blinkings Balancer Error 4 times Blinkings Check PANEL_FAIL at JL2565 on the BAL Board BAL Board PANEL Balancer Between 0 84V to 2 65V ...

Page 27: ... WB GA 27 TROUBLE SHOOTING 4 5 times blinkings T con Error 5 times Blinkings Check PANEL_VCC at JL3806 on the BAL Board G Board LVDS Harness check Panel T con change BAL Board LVDS Harness Panel T con NG OK NG OK NG OK ...

Page 28: ...rcumstance is OK Temperature Ventilation etc BAL Board Set to another Location etc Change BAL Board and Aging a few hours Panel 5 6 times blinkings Backlight Error 6 times Blinkings Check PANEL_FAIL at JL2565 on the BAL Board G Board BAL Board Under 2 65V Change G Board Panel T con NG OK NO YES NG OK Over 2 65V ...

Page 29: ... BAL Board Replace the LVDS Harness LCD Panel T con Harness LVDS Check BL_ON at JL2566 on the BAL Board BL_ON H BAL Board Check Harness Between G Board to BAL Board Harness G to BAL BL_ON not H Change BAL Board G Board NO YES NG OK NG OK NG OK PANEL_VCC At JL3806 on the BAL Board G Board YES NO about 12V ...

Page 30: ...HK WB GA 30 TROUBLE SHOOTING 3 6 NO SOUND No Sound Check the Speaker Harness Speaker Harness Replace the BAL Board BAL Board Speaker NG OK NG OK Check the Speakers setting Change to TV Speaker Audio System TV Speakers ...

Page 31: ...00 HK WB GA 31 3 7 TV COMMANDER BOTTONS MALFUNCTION TROUBLE SHOOTING 1 TV button malfunction Button malfunction on the TV B to Switch Unit harness check Switch Unit Harness Switch Unit change BAL Board OK NG OK NG ...

Page 32: ...nder Green LED light at power indicator OK NG Sensor is broken HLR Board BAL Board OK NG Mechanical ex bezel Green LED blinks at power indicator when using commander near sensor s window Check the Harness between the BAL Board and the HLR Board Exchange the Harness Exchange the HLR Board Harness OK NG OK OK NG NG ...

Page 33: ...ss Ether net cable Connection result Cable Connection BAL Board OK NG OK NG Connection result Internet Access Proxy setting NG 2 USB Wireless Network malfunction Wireless Network on the TV Is the radio field Strength too weak or even No signal Access Point BAL Board Error Message appear when the Wireless Network is selected USB Dongle NO YES NO YES ...

Page 34: ...EQ Superman HDMI_SCL SDA SCL1 SDA1 MUXOUT_L R HP LINEOUT_L R TVOUT_L R M_SPDIF_OUT Same DPL as Ether Jack HDMIB_TMDS DCCB_I2C HDMIC_TMDS DCCC_I2C DCCD_I2C ARC Audio SW DAC AMP Inlay D Amp TAS5707 OneNAND 1Gb DDR2 1Gb x2 Analog Video Analog Audio Digital Video Digital Audio UART I2C EMMA3TL2 DEBUG I F UART2_TXD RXD Power UART0_TXD RXD UART1_TXD RXD LVDS VIDEO Mimas MB91F313 SPI LVDS EEP Temp Sensor...

Page 35: ...KDL 32 40EX400 HK WB GA 35 DIAGRAMS 4 2 CIRCUIT BOARDS LOCATION 1 KDL 32EX400 BAL Board Speaker L HLR Board Speaker R Switch Unit Inverter G2LE Board T CON ...

Page 36: ...KDL 32 40EX400 HK WB GA 36 DIAGRAMS 2 KDL 40EX400 BAL Board Speaker L HLR Board Speaker R Switch Unit Inverter G2HE Board T CON ...

Page 37: ... stocked because they are seldom required for roution service The construction parts of an assembled part are indicated with a collation number in the remark colum Items marked are not stocked since they are seldom required for routine service Some delay should be anticipated when ordering these items ...

Page 38: ...ER UNDER 32 4 X 2546 977 1 REAR COVER 32 ASSY BLACK BLUE RED AUSTRALIA NEW ZEALAND SINGAPORE SOUTH AFRICA GAA 1 X 2546 558 1 REAR COVER 32 ASSY BLACK TAIWAN BLUE TAIWAN RED TAIWAN BLACK HONG KONG BLUE HONG KONG RED HONG KONG 1 5 1 487 729 11 SWITCH UNIT AUSTRALIA NEW ZEALAND SINGAPORE SOUTH AFRICA GAA BLACK HONG KONG BLUE HONG KONG RED HONG KONG 1 487 733 11 SWITCH UNIT BLACK TAIWAN BLUE TAIWAN RE...

Page 39: ...K X 2546 247 1 BRACKET ASSY SIDE JACK BLACK TAIWAN BLUE TAIWAN RED TAI WAN 4 4 157 969 01 BRACKET SP 32L 4 172 843 01 BRACKET SP 32L 5 4 157 970 01 BRACKET SP 32R 4 172 844 01 BRACKET SP 32R 6 A 1752 778 A G2LE UNIT 7 A 1753 637 A HLR MOUNT 8 1 811 073 11 LCD PANEL A32V0 1 811 059 11 LCD PANEL S32TSP 9 1 858 364 22 LOUDSPEAKER 12 5X4 5CM 10 1 837 454 11 POWER SUPPLY CORD BLACK BLUE RED AUSTRALIA N...

Page 40: ...5 1 3 SCREWS 5 1 KDL 32EX400 PART No DESCRIPTION 2 580 640 01 SCREW BVTP 4X16 TYPE2 IT 3 2 580 595 01 SCREW PSW M3X12 7 685 648 79 SCREW BVTP 3X12 TYPE2 IT 3 2 580 608 01 SCREW PSW M5X16 2 580 592 01 SCREW PSW M3X8 4 159 298 01 SCREW PSW M4X10 ...

Page 41: ...KET VESA S 2 4 115 101 41 COVER ECS 3 4 157 977 01 COVER UNDER 37 4 169 308 01 COVER UNDER 37 4 X 2546 557 1 REAR COVER 40 ASSY TAIWAN HONG KONG 1 X 2546 981 1 REAR COVER 40 ASSY N ZEALAND SINGAPORE S AFRICA 1 5 1 487 733 11 SWITCH UNIT TAIWAN 1 487 729 11 SWITCH UNIT HONG KONG N ZEALAND SINGAPORE S AFRICA 6 4 157 992 01 SUPPORT PANEL 6 ...

Page 42: ... G2HE UNIT 6 A 1753 637 A HLR MOUNT 7 1 811 075 11 LCD PANEL A40V0 1 811 060 11 LCD PANEL S40TSP 8 1 858 364 22 LOUDSPEAKER 12 5X4 5CM 9 1 837 458 11 POWER SUPPLY CORD TAIWAN 1 837 454 11 POWER SUPPLY CORD N ZEALAND SINGAPORE S AFRICA 1 837 486 11 POWER SUPPLY CORD 1 837 455 11 POWER SUPPLY CORD UK PLUG HONG KONG 1 837 459 11 POWERSUPPLYCORD WITHCONNECTOR 10 X 2546 247 1 BRACKET ASSY SIDE JACK TAI...

Page 43: ...5 2 3 SCREWS 5 2 KDL 40EX400 PART No DESCRIPTION 2 580 640 01 SCREW BVTP 4X16 TYPE2 IT 3 2 580 595 01 SCREW PSW M3X12 7 685 648 79 SCREW BVTP 3X12 TYPE2 IT 3 2 580 608 01 SCREW PSW M5X16 2 580 592 01 SCREW PSW M3X8 4 159 298 01 SCREW PSW M4X10 ...

Page 44: ...EATSINK X 2342 530 3 BAG ASSY FALL LOCK BELT BLACK TAIWAN BLUE TAIWAN RED T AIWAN X 2546 140 1 BASE M3B ASSY 4 182 278 01 CARTON INDIVIDUAL CY32 BLACK BLUE RED AUSTRALIA N ZEALAND SINGAPORE 6 552 205 11 TR TK15A50D 6 552 461 11 TR TK5A50D S4SONY Q 6 503 050 01 DI SBT80 06LS 8 719 510 53 DIODE D4SB60L 1 821 926 11 PLUG CONVERSION ADAPTOR BLACK BLUE RED OTHERS SOUTH AFRICA GAA BLACK HONG KONG BLUE H...

Page 45: ...D SINGAPORE S AFRICA GAA AUSTRALIA NEW ZEALAND SINGAPORE SOUTH AFRICA GAA 4 174 286 12 MANUAL INSTRUCTION 4 175 658 14 MANUAL INSTRUCTION BLACK TAIWAN BLUE TAIWAN RED BLACK BLUE RED AUSTRALIA NEW ZEALAND SINGAPORE SOUTH AFRICA GAA 1 487 708 11 REMOTE COMMANDER RM CD009 TAIWAN TAIWAN 4 174 669 12 MANUAL INSTRUCTION BLACK HONG KONG BLUE HONG KONG RED HONG KONG 2 580 604 01 SCREW PSW M4X20 2 580 663 ...

Page 46: ... TAIWAN 4 182 279 01 CARTON INDIVIDUAL CY40 1 910 060 14 HARNESS ASSY CN2602 CN4300 CN001 SW SP 1 6 503 066 01 DI SF5K60M HEAT SINK 4 170 962 01 CUSHION LOWER CYM40 4 170 961 01 CUSHION UPPER CYM40 HONG KONG N ZEALAND SINGAPORE SOUTH AFRICA X 2546 141 2 BASE ML3B ASSY 4 167 483 01 COVER NECK ML3B 4 171 686 01 NECK ML3B 6 503 052 01 DI SG30SC4M 6 503 053 01 DI STTH5L06FP 8 71 9 5 53 DIODE D4SB60L 6...

Page 47: ...6 11 REMOTE COMMANDER RM GD015 HONG KONG AUSTRALIA N ZEALAND HONG KONG 4 174 286 22 MANUAL INSTRUCTION AUSTRALIA N ZEALAND SINGAPORE S AFRICA GAA 4 174 286 12 MANUAL INSTRUCTION 4 159 298 01 SCREW PSW M4X10 AUSTRALIA N ZEALAND SINGAPORE S AFRICA GAA HONG KONG AUSTRALIA N ZEALAND SINGAPORE S AFRICA GAA 4 159 298 01 SCREW PSW M4X10 2 580 604 01 SCREW PSW M4X20 2 580 608 01 SCREW PSW M5X16 2 580 663 ...

Page 48: ...Supplement Supplement SUBJECT Troubleshooti S 3 T Sec 3 Tr 3 9 Parts Loc 48 AZ1 L CHASSIS AZ1 L CHASSIS ing Reference for BAL board bl h ti roubleshooting cation Reference KDL 32 40EX400 HK WB GA 8 ...

Page 49: ...CN3800 Location CN3800 on board at A side CN3800 49 JL3715 JL3716 JL3715 JL3716 Location JL3715 on board at A side Location JL3716 on board at B side JL3715 KDL 32 40EX400 HK WB GA 9 ...

Page 50: ...JL3731 JL3732 Location JL3731 on board at A side Location JL3732 on board at B side JL3732 JL3732 50 F4200 Location F4200 on board at B side F4200 KDL 32 40EX400 HK WB GA 0 ...

Page 51: ...C5000 Location IC5000 on board at A side Pin 29 of IC5000 5 JL2565 J 565 Location on board at B side Alternative location on CN2561 pin 3 BL_ERR Alternative location for JL2565 KDL 32 40EX400 HK WB GA 1 ...

Page 52: ... Alternative location on CN3800 pin 8 T Con VCC Alternative Alternative location for JL3806 5 JL2566 JL2566 Location on board at B side Alternative location on CN2561 pin 4 BL_ON Alternative location for JL2566 KDL 32 40EX400 HK WB GA 2 ...

Page 53: ... a n a 1 837 458 11 POWER SUPPLY CORD n a n a n a From Exploded View No 10 Pg 39 Model Colour Destination Spec Code AU5 NZ2 SPI SA AU5 NZ2 SPI SA AU5 NZ2 SPI SA 32EX400 B 32EX400 L 32EX400 R Black Blue Red E E E Destination Area Australia New Zealand Singapore South Africa Australia New Zealand Singapore South Africa Australia New Zealand Singapore South Africa REF NO PART NO DESCRIPTION 1 837 454...

Page 54: ...1 POWER SUPPLY CORD UK PLUG n a n a n a 1 838 533 11 POWER SUPPLY CORD n a n a n a Exploded View No 10 Pg 39 Model Colour Destination Spec Code AU5 NZ2 SPI SA AU5 NZ2 SPI SA AU5 NZ2 SPI SA South South 32EX400 L Blue 32EX400 B Black 32EX400 R Red E E E Destination Area Australia New Zealand Singapore South Africa Australia New Zealand Singapore South Africa Australia New Zealand Singapore South Afr...

Page 55: ...ER SUPPLY CORD n a n a n a 1 837 459 11 POWER SUPPLY CORD n a n a n a n a New part no and destinations details for Power Supply Cord 5 2 KDL 40EX400 5 2 2 CHASSIS 2 See Pg 42 Model 40EX400 40EX400 Colour Black Black Black Black Black Destination HK TW6 S C d HK5 TW6 NZ2 SPI SA 40EX400 E p pp y Spec Code HK5 TW6 NZ2 SPI SA Destination Area Hong Kong Taiwan New Zealand Singapore South Africa REF NO ...

Page 56: ...END English KDL 32 40EX400 HK WB GA 56 9 888 262 08 2009LL08 Data Made in Japan 2011 08 Sony Corporation Sony EMCS Malaysia Sdn Bhd TVEG ...

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