HBD-DZ340M/DZ640M/DZ840K/DZ840M/DZ940K
4
Model
Part No.
DZ840K: E3
4-267-102-5
[]
DZ840K: E15
4-267-102-6
[]
DZ940K: E3
4-267-102-7
[]
DZ940K: E15
4-267-102-8
[]
DZ840K: E12
4-267-103-7
[]
DZ840K: EA
4-267-103-8
[]
DZ840K: SP
4-267-103-9
[]
DZ340M: RU
4-267-104-0
[]
DZ640M: RU
4-267-104-1
[]
DZ840M: RU
4-267-104-2
[]
DZ640M: TH
4-267-105-0
[]
DZ840M: TH
4-267-105-2
[]
DZ940K: EA
4-267-105-3
[]
DZ940K: SP
4-267-105-4
[]
DZ840K: PH
4-267-105-6
[]
DZ840K: AEP
4-267-105-8
[]
DZ940K: AEP
4-267-105-9
[]
MODEL IDENTIFICATION
– Back Panel –
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the TV screen or front panel display. In this case,
check the following table.
When the version number
appears on the TV screen
When you turn on the system, the version
number [VER.X.XX] (X is a number) may
appear on the TV screen. Although this is not a
malfunction and for Sony service use only,
normal system operation will not be possible.
Turn off the system, and then turn on the system
again to operate.
Self-diagnosis Function
First 3
characters of
the service
number
Cause and/or corrective action
C 13
The disc is dirty.
,
Clean the disc with a soft cloth.
E XX
(XX is a
number)
To prevent a malfunction, the
system has performed the self-
diagnosis function.
,
Contact your nearest Sony
dealer or local authorized Sony
service facility and give the 5-
character service number.
Example: E 61 10
C:13:50
VER.X.XX
Parts No.
• Abbreviation
E3
: 240V AC area in E model
E12
: 220 – 240V AC area in E model
E15
: Iranian model
EA
: Saudi Arabia model
PH
: Philippines model
RU
: Russian model
SP
: Singapore model
TH :
Thai
model
