Sony Handycam HDR-PJ650E, User Manual

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"Handycam" User Guide
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Operation Search
Before use
Getting started
Recording
Playback
Playing images on a TV
Saving images with an external
device
Using the Wi-Fi function
Customizing your camcorder
Troubleshooting
Maintenance and precautions
Contents list
Top page > Troubleshooting > If you have problems > If you have problems
If you have problems
If you run into any problems using your camcorder, follow the steps below.
1.
Check the items under “Troubleshooting”, and inspect your camcorder.
If a code such as “C:(or E:) : ” appears on the screen, see “ Self-diagnosis display .”
2.
Disconnect the power source, attach the power source again after about 1 minute, and turn the
camcorder on.
3.
Select [Setup] [ General Settings] [Initialize].
If you select [Initialize], all settings, including the clock setting, are reset.
4.
Contact your Sony dealer or local authorized Sony service facility.
You may need to initialize or change the current internal memory of your camcorder depending
on the problem. If you do so, the data stored on the internal memory will be deleted. Be sure to
save the data on the internal memory on other media (backup) before sending your camcorder
for repair. We will not compensate you for any loss of internal memory data.
During repair, we may check a minimum amount of data stored on the internal memory in order
to investigate the problem. However, your Sony dealer will neither copy nor retain your data.
Related topics
Information on your camcorder model: Model Information
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