Sony GN1G Service Manual Download Page 72

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3-11. BLUETOOTH MALFUNCTION

KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C

TROUBLE SHOOTING

Touch pad Remote doesn’t work

3D-glasses

(Active) doesn’t work

Bluetooth Speaker/Headphone/Headset doesn’t work

Please refer

Touch pad Remote manual
3D-glasses (Active) manual

Bluetooth Speaker/Headphone/Headset operation manual

Home > Settings >
Bluetooth Settings

Can read
Near discoverable
Bluetooth Device

Check harness
connection is OK
between BT and B* board

Loose harness

Connect properly

Change BT module

Change B* board

BT module

Change harness
Between B* board
and BT

Main Harness

Check BT antenna
Connection is OK

Connect properly

Loose BT antenna

connection

else

Size

B* Board

G* Board

H* Board

50”

BMX

Not applicable

HSC3

55”

BMX

Not applicable

HSC3

Summary of Contents for GN1G

Page 1: ...Original manual issue 2 0 05 2015 Part Information Addition due to KDL 55W800C 805C model addition P 20 24 P 76 P 77 P 84 92 LCD TV 9 888 172 A2 HISTORY INFORMATION FOR THE FOLLOWING MANUAL ORIGINAL MANUAL ISSUE DATE 04 2015 GN1G CHASSIS Segment XM A ...

Page 2: ...SERVICE MANUAL LCD TV GN1G CHASSIS Segment XM A 9 888 172 A2 ...

Page 3: ...US CND KDL 50W805C Silver RMT TX100B BR6 BRAZIL CR1 COSTA RICA LA8 CHILE PERU VENEZUELA AR4 ARGENTINA KDL 50W807C Silver RMT TX100B CO1 COLOMBIA KDL 50W809C Silver RMT TX100B ECU ECUADOR MODEL COLOR COMMANDER DEST KDL 55W800C Silver RMT TX100U LA1 MX Black RMT TX100U UC2 US CND KDL 55W805C Silver RMT TX100B BR6 BRAZIL LA8 CHILE PERU VENEZUELA ...

Page 4: ...s require two or more people Correct hand placement while carrying the TV is very important for safety and to avoid damages SAFETY RELATED COMPONENT WARNING Components identified by shading and mark on the schematic diagrams exploded views and in the parts list are critical for safe operation Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplemen...

Page 5: ...er tout risque d electrocution provenant d un chassis sous tension un transformateur d isolement doit etre utilise lors de tout depannage Le chassis de ce recepteur est directement raccorde a l alimentation du secteur ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE Les composants identifi es par une trame et par une marque sur les schemas de principe les vues explosees et les listes de pieces sont...

Page 6: ...d period of time 4 Do not expose the LCD panel to direct sunlight 5 Avoid contact with water It may cause a short circuit within the module 6 Disconnect the AC power when replacing the backlight CCFL or inverter circuit High voltage occurs at the inverter circuit at 650Vrms 7 Always clean the LCD panel with a soft cloth material 8 Use care when handling the wires or connectors of the inverter circ...

Page 7: ...placed all the insulators 4 Look for unauthorized replacement parts particularly transistors that were installed during a previous repair Point them out to the customer and recommend their replacement 5 Look for parts which though functioning show obvious signs of deterioration Point them out to the customer and recommend their replacement 6 Check the line cords for cracks and abrasion Recommend t...

Page 8: ...scale The Simpson s 250 and Sanwa SH 63TRD are examples of passive VOMs that are suitable Nearly all battery operated digital multimeters that have a 2 VAC range are suitable see Figure A How to Find a Good Earth Ground A cold water pipe is a guaranteed earth ground the cover plate retaining screw on most AC outlet boxes is also at earth ground If the retaining screw is to be used as your earth gr...

Page 9: ...reinforcement board and main body of FFC Figure 4 LF Logo Figure 5 LF logo on circuit board Please hold reinforcement board and plunge it to depths Please pull out FFC while pushing the button of both ends at the same time Insertion Pull out KDL 50W800C 805C 807C 809C KDL 55W800C 805C Main board Main board Release Button of Connector FFC connector broken if pull out FFC without press and hold both...

Page 10: ...ff Off STBY i LINK STBY PC STBY by remote control off only Off Off Off Picture Off White looping White one shot Off Device Connection White Cyan one shot Off Power ON Animation White White one shot Off Sleep Timer On Timer Reminder REC Timer Photo Frame Power On White Amber One shot Lit 2 Off 2 One Shot is only user action On Timer Reminder REC Timer Deep Standby Off Off Amber After 5 minutes side...

Page 11: ...800C 805C STANDBY LED blinking count Detection Items Board Error Item 2x Main 19 5V overvoltage MAIN_POWE This failure is not saved Power Adapter BMX Board Error 3x Main 5 0V failure DC_ALERT BMX Board Error Audio amp protection AUD_ERR BMX Board Error Speaker 5x Panel ID EEPROM I2C No ACK Also panel power failure is a suspect P_ID_ERR detect at startup sequence only Panel module Tcon board BMX Bo...

Page 12: ...entially in rapid succession as shown below Since the diagnostic results displayed on the screen are not automatically cleared always check the self diagnostic screen After you have completed the repairs clear the result display to 0 Clearing the Self Check Diagnostic List Panel operation time Press the Channel 7 Channel 0 Exiting the Self diagnostic screen To exit the Self Diagnostic screen turn ...

Page 13: ...L 55W800C 805C Panel Operation Time is recorded every 30 min but Total Operation Time is recorded every 1 hr Therefore the panel op time might become larger than the total op time Error count Error timestamp for 3rd last recorded error Error timestamp for second last recorded error Error timestamp for last recorded error Error Naming Smart Core Red LED blinking count Total operation time by hour B...

Page 14: ...icated with a collation number in the remark column Items marked are not stocked since they are seldom required for routine service Some delay should be anticipated when ordering these items 14 SEC 1 DISASSEMBLY AND PARTS LIST KDL 50W800C 805C 807C 809C KDL 55W800C 805C Note About the procedure to disassemble under cover standing position please refer to APPENDIX 1 ...

Page 15: ... GUIDE SHEET THERMAL SC HSC3_S M MOUNT CASE BOTTOM L 53 54 52 56 57 58 SMART CORE BLOCK POWER SUPPLY CORD 2 This part is not stocked The purpose of indicated in this illustrator is just for reference only 15 BRACKET SP 14 SPEAKER BOX ASSY R 13 BT ANTENNA 10 SHEET THERMAL BRACKET SP 14 12 SPEAKER BOX ASSY L 19 LCD PANEL GASKET 18 1 AC ADAPTOR Stand exploded view are for reference purpose Child part...

Page 16: ...ET UNDER TU MOLD AR4 8 4 545 088 11 BRACKET UNDER MOLD CO1 LA1 UC2 LA8 CR1 8 4 545 088 41 BRACKET UNDER MOLD BR6 8 4 566 678 11 BRACKET UNDER MOLD ECU 8 4 566 678 41 BRACKET UNDER MOLD AR4 16 1 1 KDL 50W800C 805C 807C 809C 1 1 1 Disassembly Exploded View REF No PART No DESCRIPTION MARK 9 4 545 087 01 BRACKET SIDE MOLD CO1 LA1 UC2 LA8 CR1 9 4 545 087 11 BRACKET SIDE MOLD BR6 9 4 566 677 01 BRACKET ...

Page 17: ... 4 564 313 02 LIGHT GUIDE UC2 LA1 LA8 CR1 CO1 57 A 2066 088 A HSC3_S_M MOUNT UC2 LA1 LA8 CR1 CO1 BR6 57 A 2074 616 A HSC3_S_M MOUNT KIT AR4 ECU 58 4 547 392 01 CASE BOTTOM M BR6 AR4 ECU 58 4 564 315 01 CASE BOTTOM M UC2 LA1 LA8 CR1 CO1 71 4 559 310 01 STAND NECK ASSY LAK UC2 LA1 LA8 CR1 CO1 ECU 71 A 2070 161 A STAND NECK ASSY LAK SBR BR6 71 A 2076 425 A STAND NECK ASSY LAK AR4 72 4 559 316 01 STAN...

Page 18: ...ISASSEMBLY AND PARTS LIST KDL 50W800C 805C 807C 809C KDL 55W800C 805C Ref Part No Description 2 580 639 01 SCREW BVTP 4X12 TYPE2 IT 3 2 990 421 41 SCREW PSW M3X6 4 256 393 11 SCREW PSW M3X6 W12 4 452 935 11 SCREW PWH M3X6 4 449 743 01 SCREW PSW M5X16 ...

Page 19: ... M WIFI BT CN7751 BMX SP 1 UC2 LA1 LA8 CR1 CO1 BR6 82 1 910 805 06 HARNESS ASSY ECU CN1000 BMX CN203 SM CN101 HSC3 S M WIFI BT CN7751 BMX SP 1 82 1 910 805 42 HARNESS ASSY AR4 CN1000 BMX CN203 SM CN101 HSC3 S M WIFI BT CN7751 BMX SP 1 83 1 910 805 04 FLEXIBLE FLAT CABLE 51P CN8400 BMX T CON 1 UC2 LA1 LA8 CR1 CO1 BR6 83 1 848 900 11 FLEXIBLE FLAT CABLE 51P CN8400 BMX T CON 1 AR4 ECU 1 1 KDL 50W800C...

Page 20: ...RMAL SC HSC3_S MOUNT CASE BOTTOM M 53 55 52 57 58 59 SMART CORE BLOCK 54 HEAT SINK SC LABEL UNDER TERMINAL TU 10 BRACKET SIDE BRACKET SC 17 6 7 UNDERCOVER 5 LABEL SIDE TERMINAL LABEL UNDER TERMINAL BMX BOARD 8 9 BRACKET UNDER 12 SWITCH UNIT 4 BRACKET UNDER TU 18 POWER SUPPLY CORD 2 This part is not stocked The purpose of indicated in this illustrator is just for reference only 16 BRACKET SP 15 SPE...

Page 21: ... 12 1 798 510 31 SWITCH UNIT SM G WW LA8 LA1 UC2 12 1 798 510 41 SWITCH UNIT SM G KIT BR6 13 1 859 100 11 SPEAKER BOX ASSY 14 1 859 100 21 SPEAKER BOX ASSY 15 4 547 988 01 BRACKET SP LAK 16 4 547 989 01 BRACKET SC LAK 1 2 KDL 55W800C 805C 1 2 1 Disassembly Exploded View REF No PART No DESCRIPTION MARK 17 A 2069 652 A COMPL SVC BMX_XMA_BR GINGA BR6 17 A 2069 654 A COMPL SVC BMX_XMA_UC UC2 17 A 2069...

Page 22: ... 55W800C 805C 22 1 2 KDL 55W800C 805C 1 2 2 Screws Ref Part No Description 2 580 639 01 SCREW BVTP 4X12 TYPE2 IT 3 2 990 421 41 SCREW PSW M3X6 4 256 393 11 SCREW PSW M3X6 W12 4 452 935 11 SCREW PWH M3X6 4 449 743 01 SCREW PSW M5X16 ...

Page 23: ... HARNESS ASSY BR6 CN1000 BMX CN203 SM CN101 HSC3 S M WIFI BT CN7751 BMX SP 1 82 1 910 805 48 HARNESS ASSY Except BR6 CN1000 BMX CN203 SM CN101 HSC3 S M WIFI BT CN7751 BMX SP 1 83 1 848 833 11 FLEXIBLE FLAT CABLE 51P BR CN8400 BMX T CON 1 83 1 848 834 11 FLEXIBLE FLAT CABLE 51P CN8400 BMX T CON 1 Except BR6 1 2 KDL 55W800C 805C 1 2 3 Connectors 83 82 81 82 ...

Page 24: ...562 066 32 REFERENCE GUIDE LA1 4 562 067 32 REFERENCE GUIDE CO1 LA8 4 569 179 01 GASKET LAK 55 4 562 068 12 REFERENCE GUIDE BR6 4 562 069 31 REFERENCE GUIDE AR4 4 569 675 31 REFERENCE GUIDE CR1 ECU 4 563 892 02 ATTACHMENT WALL MOUNT A LAK 50 ECU 55 UC2 LA1 LA8 A 2070 163 A ATTACHMENT WALLMOUNT A LAK BR6 A 2076 427 A ATTACHMENT WALLMOUNT A LAK AR4 A 2070 159 A STAND ML LAK A SBR 50 BR6 A 2074 368 A...

Page 25: ...ay 25 SEC 2 ADJUSTMENT Set Home Exit General Setting Tuner Wifi Service Mode Model Self diagnosis History Video Audio Panel PQ 4 How to use the remote commander 5 After entering service mode then turn off the power switch Function The flow of control Service mode on Test TV Display 5 Vol Up Power Service mode off MENU HOME Item up down Execute OK KDL 50W800C 805C 807C 809C KDL 55W800C 805C ...

Page 26: ...del Number Setting SERIAL NUMBER EDIT Set Home Exit Model Status Information Main Micro TM1 000 TD1 000 TB1 000 PQ1 000 AQ0 00X Ext 89 AB CD EF 0x054C 0x0A92 0x2207 CameraVID CameraPIC CameraFW SW Version NVMVersion Boot Version PQ Version AQ Version exFRC 2 Press Enter or Return button on Remote to back to Service Mode Set Home Exit General Setting Tuner Wifi Service Mode Model Self diagnosis His...

Page 27: ...is selected Model Number Setting KDL 40X500B Serial Number Edit _ _ _ _ _ _ _ Service Mode Status Information Model Information 3 Serial Number can be set ONLY ONCE After user input data press Enter Pop dialog will appear to inform user to confirm data Press or button to select Yes or No Select Yes if input data is correct Select No if input data is incorrect Press Enter to save answer Model Numbe...

Page 28: ...erial Number Note The font color of No is change to black when it is selected Model Number Setting KDL 40X500B Serial Number Edit 9 9 9 9 9 9 9 Service Mode Status Information Model Information Note The font color of Serial Number Edit is change to orange after Yes is selected Model Number Setting KDL 40X500B Serial Number Edit 9 9 9 9 9 9 9 Service Mode Status Information Model Information Yes No...

Page 29: ...tion Model Information _ _ _ _ _ _ _ _ _ _ _ _ OK MODEL_NUMBER_SETTING 2 Press or button on Remote to input numbers 3 Press or arrow key to Product Name Candidate e g KDL 40X500B CO1 KDL 40X500C BR6 4 Select one Product Name from the LIST press Enter will pop dialog to inform user to confirm data 5 Press OK button to select YES or No Select OK if input data is correct Select NO if input data is in...

Page 30: ...t WB Adjustment press button Set Home Exit Panel PQ Back WB Adjustment WB Mura CUC data transfer Back R WB Gain 0 G WB Gain 0 B WB Gain 0 R WB Offset 0 G WB Offset 0 B WB Offset 0 Set Home Exit Service Mode Set Home Exit Tuner Wifi BT Model Information Self diagnosis History Video Audio Panel PQ General Setting 3 To change data press or button KDL 50W800C 805C 807C 809C KDL 55W800C 805C ...

Page 31: ...nder until cursor is on WB Gamma data transfer Selectable items are 0 SoC to T con T con to SoC Initialize data b To change the items press or on remote commander c Select Start and press Enter button to start transfer Set Home Exit Panel PQ Back WB Adjustment WB Mura CUC data transfer Service Mode Set Home Exit Tuner Wifi BT Model Information Self diagnosis History Video Audio Panel PQ General Se...

Page 32: ...o video all Inputs No Remote Wireless can t connect No Audio Skype Can t Work Smart Core no LED Set is still alive Bluetooth One Step Remote OSR can t connect B Board p l p p l l p p l l p p l p p p G Board l p p l p H Board l l l Speaker p l Wifi BT Module l l p l LD Board l l p LVDS FFC p p p p Tcon p l p p p p LCD Panel l l l p l p Problem Power Power LD Panel Tcon Panel Backlight TEMP Soft war...

Page 33: ...er check NO POWER MUFFIN Check 19 5V_SS JL1000 MOSFET Q1003 broken NG DC Voltage is 0V Check connection harness CN4001 OK OK Symptoms Symptoms Check DIODE D1001 DIODE D1001 broken NG Diode are shorted FUSE F1000 broken OK Check Fuse 12V DDCON F9104 OK FUSE F9104 broken NG DC Voltage is 0V Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 34: ... R9354 Voltage Is the voltage 1 6V G Board LD Board No Yes Check P_ON_VBUS P on ucom pin11 is 3 0V Change IC9027 No Yes Yes Change IC9027 No Check P_ON_ 1 P on ucom pin13 is 3 0V Check PGOOD_1 R9360 Voltage Is the voltage 3 0V No POWER DDCON LDO Check 1 0V DDCON No Check C9237 Voltage Is the voltage 3 0V No POWER DDCON LDO Check 3 3V DDCON No Check POWER_ON P on ucom pin19 Is the voltage 3 0V G Bo...

Page 35: ...n14 Is the voltage 3 0V Change IC9027 No Yes Check ORESETB P on ucom pin12 Is the voltage 3 0V Change IC9027 No Yes Change IC9027 No END Ucom IC9027 working OK Yes Check X_SYSTEM_RST P on ucom pin16 Is the voltage 3 0V Change IC9027 No Yes Check BL_ON P on ucom pin18 Is the voltage 3 0V A From previous page 3 2 3 NO Power U Com Failure a DC_OFF_DET check ...

Page 36: ...ltage 1 5V Check C9188 Voltage Is the voltage 5V Check C9203 Voltage Is the voltage 1V END DDCON LDO working normal No Yes No Yes No Yes No Yes Check C9207 is it 1 05V Yes No Check C9230 is it 1 8V Yes No Check 3 3V_MAIN C9005 Voltage Is the voltage 3 3V No Yes 3 3V DDCON check 1 5V DDCON check 5 0V DDCON check 1 0V DDCON check 1 05V LDO check 1 8V DDCON check 3 3V_MAIN check ...

Page 37: ...c C9213 voltage Is voltage 5 0V Check fuse F9015 Is fuse OK Change IC9023 Change F9015 No Yes No No Yes Yes END G Board LD Board Check input F9015 voltage Is voltage 19 0V LD Board model G Board model Check input F9015 voltage Is voltage 12 0V Yes Yes Yes No No a 3 3V DDCON check Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 38: ...50W800C 805C 807C 809C KDL 55W800C 805C b 1 5V DDCON check Check EN signal C9238 voltage Is voltage 3 0V Check 3 3V DDCON Change F9016 No No START Yes Change IC9024 Check fuse F9016 Is fuse OK Check input F9016 voltage Is voltage 3 0V Check 3 3V DDCON No Yes Yes ...

Page 39: ...k Vcc C9185 voltage Is voltage 5 0V Check fuse F9013 Is fuse OK Refer No Power U Com Failure Change IC9021 Change F9013 No Yes No No Yes Yes END Yes Check input F9013 voltage Is voltage 19 0V LD Board model G Board model Check input F9013 voltage Is voltage 12 0V Yes Yes No No G Board LD Board Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 40: ...C9169 voltage Is voltage 5 0V Refer No Power U Com Failure Change IC9020 Change F9012 No Yes No No Yes END START Yes Yes Check input F9012 voltage Is voltage 19 0V LD Board model G Board model Check input F9012 voltage Is voltage 12 0V Yes Yes No No Check fuse F9012 Is fuse OK G Board LD Board Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 41: ...00C 805C 807C 809C KDL 55W800C 805C e 1 05V LDO check Check fuse F9014 Is fuse OK Refer No Power U Com Failure Change F9014 No Yes No Change IC9022 Check EN signal IC9022 pin4 Is voltage 2 5V START Check input F9014 voltage Is voltage 3 3V Check 3 3V DDCON No Yes Yes ...

Page 42: ...fer No Power U Com Failure Change F9017 No No Yes Yes Change IC9025 START Check fuse F9017 Is fuse OK Check input F9017 voltage Is voltage 12 0V Yes G Board LD Board No Check EN signal Q9001 pin1 Is voltage 2 5V Refer No Power U Com Failure No Yes Change Q9002 START g 3 3V_MAIN check Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 43: ...d 1 Check DDR eMMc interface OK Replace Board Find Some Error message Replace Muffin or Board No Muffin LOG is displayed No Yes Store SW log Check SW behaviors No Yes Yes No Check Muffin Log related to eMMC Check Muffin Log related to DDR Find Some Error message Muffin or DDR failure No Yes Erase eMMC From the error message we can find which device has failure Move to device analysis phase eMMC er...

Page 44: ...Device 44 TROUBLE SHOOTING KDL 50W800C 805C 807C 809C KDL 55W800C 805C Muffin replacement Product SW write Recover Muffin issue Yes No Muffin replacement flow eMMC erase Data on eMMC need to be erase first before changing Muffin Board Issue ...

Page 45: ...V B Board Replace LD Board LD Board OK AC Adapter NG 1 2 times blinking Main Power Error 3 3 LED BLINKING 45 BMX board XM A XM AT and XM DT only AC Adapter KDL 50W800C 805C 807C 809C KDL 55W800C 805C TROUBLE SHOOTING Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 46: ...8Ω 1 2Ω Check Audio 19 5V at pin 16 18 of CN9000 on the B Board LD Board Check 19 5V at Power Amp side of F7751 on the B Board F7751 IC7751 etc B Board IC7751 etc B Board AUDIO NG OK NG NG OK OK Check 19 5V at Power Amp side of IC7751 on the B Board NG F4500 F4501 IC4505 etc KK Board Check 19 5V at Power Amp side of F4500 F4501 IC4505 on the KK Board NG OK IC4505 etc KK Board OK Size B Board G Boa...

Page 47: ...ace the Harness Between G LD board and B board Replace the LVDS Harness Change B Board Change Panel T con Harness LVDS Harness B Board NG OK NG Symptom improvement Symptom improve Symptom improve NG NG G Board LD Check 12 5V G LD Board XM A DT No Power LD Board NG OK Refer I2C Error Checking in next page Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 48: ... blinking PANEL ID Check Check I2C Data CLK At CL XM H A DT BMX CL8411 CL8412 INIT_DONE Check I2C Data CLK At CL I2C Communication Check I2C Data CLK At CL I2C Error Change B Board B Board NG Change FFC FFC NG Change FRC FRC NG OK NG NG OK OK NG NG NG Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 49: ...Board G Board or LD Voltage 1 9 V Symptom Improvement Harness Change harness Change B board B Board Harness Connection OK No improvement PSU OK Voltage 1 8 V Panel Change Panel Symptom Improvement Visual Check LS Bar FFC Conductive Copper Peel Off Refer to 1 5 Out1 Out2 Check LED_Output LD G Board Yes Suspect LS Bar Broken No Improvement Symptom Improvement Size B Board G Board H Board 50 BMX Not ...

Page 50: ...s Panel NG Change B Board and Aging a few hours Setting circumstance is OK Temperature Ventilation etc Set to another location etc No Symptom improvement Check I2C_C bus communication OK Yes No Temp sensor IC1401 I2C_C bus dumping or Muffin check Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 51: ...em NG NG Check the UI Speakers setting In AV Set up Change to TV Speakers Audio System TV Speakers Symptom improvement Symptom improvement No Sound Audio No Sound Tuner No Sound HDMI B Board Speaker impedance 8ohm 1 2ohm Replace the B Board NG Replace speaker Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 52: ...r On Checking for Main SP Lch Rch for BMX board only OK No Problem NG Check the solder of IC7701 CP CN 7 8pin C7702 C7702 solder mount NG NG OK NG OK IC7701 NG Check the INR INL pin1 14 at R7707and R7708 Signal is coming OK IC1000 is NG No signal NO This is MUTE situation Check IC1000 OK Check the Speaker Sound use Video input NG OK Only for XM DT Check the DAD Speaker Sound not applicable for thi...

Page 53: ...ture Please refer Audio troubleshooting YES NO Only RF tuner input Check IC1000 SoC No Sound Check the picture NG OK Refer to MHL NO PICTURE NG OK Check the settings of Source equipment Check Sound by other TV set which is same model NG OK Check Source equipment by Reference TV set For example Samsung TV UN46ES7000 Toshiba TV 42WL863 RB1 or RB2 Refer to No Sound Audio Change B Board And inform the...

Page 54: ...1 OK Check the settings of Source equipment Connect Stereo minijack cable between Source and the TV and Change HDMI DVI Audio Source to Auto or Analog Audio In Is Distributor used NO YES Connect Source equipment directly Check Sound by other TV set which is same model NG OK Does this model have Analog Audio In Stereo minijack YES NO Refer to No Sound Audio Does this model have Analog Audio In Ster...

Page 55: ...tion Tuner No Picture HDMI No Picture Ext Video Input No Picture Yes Replace the LVDS FFC Harness LCD Panel T CON LVDS FFC Harness NG Check BL_ON on the B Board BL_ON H BL_ON L Symptom improvement BL_ON L or H XM H A DT BMX IC9013 Pin 4 Replace the B Board NG B Board NG Symptom improvement No Backlight Size B Board G Board H Board 50 BMX Not applicable HSC3 55 BMX Not applicable HSC3 ...

Page 56: ... J7505 Connectivity Problem Detailed check all parts at VIDEO2_DET Signal Path R7556 J7505 Connector Problem OK NG Detailed check all parts at CVBS3P signal path VD7507 R7524 R7525 Check J7504 Connection VIDEO_DET At R7539 J7504 Connectivity Problem Detailed check all parts at VIDEO_DET Signal Path R7535 J7504 Connector Problem OK NG OK Vpp 1 V NG Vpp 0 V OK Vpp 1 V NG Vpp 0 V OK Vpp 3 3 V NG Vpp ...

Page 57: ...s GREY OUT OK if it is highlighted NG Check J7504 Con VIDEO_DET at R7539 CR_DET at R7538 Muffin IC1000 Problem Detailed check all parts at VIDEO_DET signal Path R7535 and CR_DET signal path R7534 Parts Broken J7504 Connector Problem OK NG J7504 Connectivity Problem OK Vpp 1 V NG Vpp 0 V OK Vpp 3 3 V NG Vpp 0 V OK Vpp 3 3 V NG Vpp 0 V OK Condition No part short circuited NG Condition Part short cir...

Page 58: ...Refer Analog Tuning Refer Digital Tuning 1 Digital Check RF source cable and antenna OK Check Tuner power line 3 3V at JL6005 3 3V 1 8V at JL6006 1 8V DEM_3 3V at JL6019 3 3V Tuning for Analog Digital or Satellite Check Tuner power line 12V at JL6027 12V Satellite Refer Digital Tuning 2 NG OK 12V LNB Voltage Checking For TW LA ATSC MX UC only For AEP T2S2 JP PA_T2 CH HK LA ISDB BR AR and LA T2 COL...

Page 59: ...quality Done End OK NG Analog Tuning NG Noisy Confirm ANT or Cable connection For LA ISDB BR AR LA T2 COL and TW only For Other destination Channel can be lock Picture quality is noisy Notes Parts for IFOUT_N line R6007 FB6002 C6008 R6327 C6301 R6301 Parts for IFOUT_P line R6008 FB6003 C6009 R6326 C6300 R6300 Parts for IFAGC line R6072 R6009 R6010 R6069 C6302 R6303 Size B Board G Board H Board 50 ...

Page 60: ... Sound is normal OK No sound Check part mounting condition for digital data line IFOUT_N IFOUT_P IFAGC NG If UEC 0 If UEC 0 Confirm UEC of digital RF by Service mode Check IC1000 SoC Digital Tuning 1 OK Change B board Done End Please re upgrade Firmware PKG Check again Picture quality OK NG Confirm ANT or Cable connection For TW only For LA ATSC MX UC only Channel can be lock Check part mounting c...

Page 61: ...ware PKG Check again Picture quality OK NG Confirm ANT or Cable connection Confirm ANT or Satellite connection For LA ISDB BR and LA T2 COL only For AEP T2S2 and JP only For PA_T2 and CH HK only Channel can be lock OK NG OK NG Check part mounting condition for digital control line I2C_A_SDA I2C_A_SCL Notes Parts for I2C_A_SDA line R6001 C6004 Parts for I2C_A_SCL line R6002 C6005 Parts for TU1_TS_D...

Page 62: ...DDC lines Check TMDS lines Only 5V line is NG Spec 4 7 5 3V Replace R5427 5V line is OK and HPD line is NG Spec 2 4 5 3V Only DDC linesare NG Only TMDS lines are NG All lines are NG Check the settings of Source equipment Target board other TV set both NG Other TV set OK Is Distributor used NO YES Connect Source equipment directly Reference TV Set OK Replace R5424 R5425 Replace CN5401 Replace RB540...

Page 63: ...ck the below point at Connector side Check 5V line Check HPD line Check DDC lines Check TMDS lines Replace R5606 Only DDC lines are NG Only TMDS lines are NG All lines are NG Other TV set OK Is Distributor used NO YES Connect Source equipment directly Reference TV Set OK Replace R5615 R5616 Replace CN5600 Replace RB5603 RB5604 RB5609 RB5610 NG NG NG Replace IC1000 Only 5V line is NG Spec 4 7 5 3V ...

Page 64: ...ace R5611 Only DDC lines are NG Only TMDS lines are NG All lines are NG Check the settings of Source equipment Target board other TV set both NG Other TV set OK Is Distributor used NO YES Connect Source equipment directly Reference TV Set OK Replace R5602 R5603 Replace CN5601 Replace RB5605 RB5606 RB5600 RB5601 NG NG NG Replace IC1000 Only 5V line is NG Spec 4 7 5 3V 5V line is OK and HPD line is ...

Page 65: ...lace R5614 Only DDC lines are NG Only TMDS lines are NG All lines are NG Check the settings of Source equipment Target board other TV set both NG Other TV set OK Is Distributor used NO YES Connect Source equipment directly Reference TV Set OK Replace R5607 R5608 Replace CN5602 Replace RB5607 RB5608 RB5612 RB5613 NG NG NG Replace IC1000 Only 5V line is NG Spec 4 7 5 3V 5V line is OK and HPD line is...

Page 66: ...DS D0 D0 lines at connector side NG No communications Replace R5443 R5444 Check the settings of Source equipment Low 2V Inform the designer of it OK Check DDCCLK at R5424 Check R5409 47k Replace R5409 Change MHL cable OK High Check HDMI picture in this input OK NG Check NO PICTURE HDMI flow Replace IC1000 SoC And inform the designer of it Check HDMI_0_HPD_CBUS at connector side NG No communication...

Page 67: ...witch Unit and B Board properly connected Side Key button malfunction Change Switch unit B board Harness Harness connection issue Change B Board Change Switch Unit Switch unit issue Harness issue OK NG NG OK OK Power Key B Board Check parts value 0 ohm R1089 2 ohm Muffin IC1000 problem NG NG OK NG Key AD B Board Check parts value 0 ohm R1085 2 ohm NG OK Parts Broken issue NG OK OK NG Size B Board ...

Page 68: ... pressed Harness on H board and B Board properly connected Change H B board Harness H B board harness issue Harness connection issue Change Smart Core OK Smart core issue NG OK OK NG NG NG OK OK B Board Check parts value 0 ohm R1062 2 ohm NG Change B Board Muffin IC1000 problem IR Muffin Pin B Board Check voltage Power ON condition 3 287V Voltage 3 55V OK NG B Board Check parts value 95 ohm R1124 ...

Page 69: ... properly connected Harness connection issue NG User did not activate light sensor function OK Change H B board Harness NG OK Change Smart Core OK NG NG H B board harness issue Smart Core issue B Board Check parts value 0 ohm R1061 2 ohm NG Change B Board Muffin IC1000 problem OK Opt_sens Muffin Pin Check voltage changing from room light to dark condition OK NG Part broken issue Size B Board G Boa...

Page 70: ...k cable B board OK NG B board OK B Board Check pin 1 2 TX pin 3 6 RX at CN8003 OK impedance TX 12 53kΩ OK impedance TX 12 68kΩ Check pin 6 8 TX pin 2 4 RX at L8000 OK impedance TX 12 53kΩ OK impedance TX 12 68kΩ Check pin 4 5 at T8001 TX and T8002 RX OK impedance TX 12 53kΩ OK impedance TX 12 68kΩ CHK1 CHK2 CHK3 CHK4 Any scratches along TX RX lines Change B board Check impedance at Ethernet Connec...

Page 71: ... Wireless Network is selected No Yes No Yes Change WiFi module NG OK WiFi module NG OK Loose harness OK Connect properly Change Wi Fi module NG NG Change B board Wi Fi module OK If Wi Fi malfunction happens Wi Fi module Harness between WiFi and B board B board are suspected NG Change harness between B board and WiFi Main Harness OK Check harness connection is OK between WiFi and B board Size B Boa...

Page 72: ...dphone Headset operation manual Home Settings Bluetooth Settings Can read Near discoverable Bluetooth Device OK Check harness connection is OK between BT and B board Loose harness NG OK Connect properly NG Change BT module NG Change B board BT module OK NG Change harness Between B board and BT Main Harness OK NG Check BT antenna Connection is OK Connect properly NG OK Loose BT antenna connection N...

Page 73: ...IF TS BMX SP 2ch I2S USB2 0 USB2 0 USB2 HDD GPIO u Con HDMI S mini FRC Tcon 120Hz ARM Cortex A12 dual core Cortex A12 NEON X Reality Pro Multi format Decoder 3D OpenGL ES3 0 DX11 DRAM Controller USB 4 HDMI 1 4a MHL2 0 LVDS V by One TCON Local Dimming Video Processor Audio Processor 2D 3D Converter DEMOD ATSC DVB T C ADC DAC Ethernet MAC PHY XM H Active 3D Audio P AMP BD28620 DDR3 2 5GB 4Gb 5 eMMC ...

Page 74: ...Hz IF TS BMX SP 2ch I2S USB2 0 USB2 0 USB2 HDD GPIO u Con SIRCS C4 Sircs in HDMI S mini RS232 FRC Tcon 120Hz ARM Cortex A12 dual core Cortex A12 NEON X Reality Pro Multi format Decoder 3D OpenGL ES3 0 DX11 DRAM Controller USB 4 HDMI 1 4a MHL2 0 LVDS V by One TCON Local Dimming Video Processor Audio Processor 2D 3D Converter DEMOD ATSC DVB T C ADC DAC Ethernet MAC PHY 120Hz XM H Active 3D Audio P A...

Page 75: ...5 VDD GND 12 15 Shi e l d 1 3 MAIN R PANEL_VCC 48 4 VDD GND 13 13 BLK 28 2 4 MAIN R PANEL_VCC 49 3 VDD DM 14 12 WHT 28 Housi n g 1 842 593 11 Header 1 842 566 12 PANEL_VCC 50 2 VDD DP 15 14 GRN 28 JST PBVP 04V S JST SM04B PBVSS TB LF SN PANEL_VCC 51 1 VDD Header 1 819 332 11 Housi n g 1 819 502 11 Termi n al 1 819 513 11 Header 1 843 107 11 JST SM15B GHS TB LF SN GHR 15V S SPHD 001T P0 5 Termi n a...

Page 76: ...IN R PANEL_VCC 48 4 VDD GND 13 13 BLK 28 2 4 MAIN R PANEL_VCC 49 3 VDD DM 14 12 WHT 28 Housing 1 842 593 11 Header 1 842 566 12 PANEL_VCC 50 2 VDD DP 15 14 GRN 28 JST PBVP 04V S JST SM04B PBVSS TB LF SN PANEL_VCC 51 1 VDD Header 1 819 332 11 Housing 1 819 502 11 Terminal 1 819 513 11 Header 1 843 107 11 JST SM15B GHS TB LF SN GHR 15V S SPHD 001T P0 5 Terminal 1 819 512 11 SSHL 002T P0 2 CN9000 NC ...

Page 77: ... BOARDS LOCATION KDL 50W800C 805C 807C 809C KDL 55W800C 805C SMART CORE BLOCK WLAN MODULE HSC3 S MOUNT SWITCH UNIT SMART CORE BMX BOARD 4 3 1 KDL 50W800C 805C 807C 809C SWITCH UNIT SMART CORE BMX BOARD 4 3 2 KDL 55W800C 805C ...

Page 78: ... Wire Dressing 78 DIAGRAMS 4 4 1 KDL 50W800C 805C 807C 809C KDL 50W800C 805C 807C 809C KDL 55W800C 805C Flexible Flat Cable 51P Insert Connector Connector Information Insert Connector Connector Information ...

Page 79: ...79 DIAGRAMS KDL 50W800C 805C 807C 809C KDL 55W800C 805C 1 2 Wire Dressing Connector Assy 30P Insert Connector Harness Assy ...

Page 80: ...80 DIAGRAMS KDL 50W800C 805C 807C 809C KDL 55W800C 805C Insert Connector Insert Connector Insert Connector Switch Unit SM GMWW ...

Page 81: ...81 DIAGRAMS KDL 50W800C 805C 807C 809C KDL 55W800C 805C Smart Core Assy 2 Insert Connector Tape 1 ...

Page 82: ...82 DIAGRAMS KDL 50W800C 805C 807C 809C KDL 55W800C 805C Tape Tape Tape Tape ...

Page 83: ...83 DIAGRAMS KDL 50W800C 805C 807C 809C KDL 55W800C 805C Bracket Side Mold Bracket Under Mold Bracket Under TU Mold ...

Page 84: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 84 4 4 2 KDL 55W800C 805C 1 2 Insert Connector 3 Caution during handling Flexible Flat Cable Flexible Flat Cable 51P DIAGRAMS ...

Page 85: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 85 Insert Connector BMX BOARD Caution during handling Flexible Flat Cable DIAGRAMS ...

Page 86: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 86 Connector Assy 30P Insert Connector BMX BOARD LD BOARD DIAGRAMS ...

Page 87: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 87 HARNESS ASSY 3 Insert Connector BMX BOARD 4 SPEAKER R SPEAKER L Insert Connector Insert Connector R L DIAGRAMS ...

Page 88: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 88 SWITCH UNIT Insert Connector BT ANTENNA DIAGRAMS ...

Page 89: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 89 SMART CORE Insert Connector 1 2 3 DIAGRAMS ...

Page 90: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 90 TAPE DIAGRAMS Tape ...

Page 91: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 91 TAPE 2 Tape Tape Tape Tape DIAGRAMS ...

Page 92: ...KDL 50W800C 805C 807C 809C KDL 55W800C 805C 92 Tape Tape Tape Tape DIAGRAMS ...

Page 93: ...93 9 888 172 A2 Sony Visual Products Inc END English 2015DL08 Data Made in Japan 2015 4 KDL 50W800C 805C 807C 809C KDL 55W800C 805C ...

Page 94: ...APPENDIX 1 KDL 50W800C 805C 807C 809C KDL 55W800C 805C 1 1 Procedure To Disassemble Under Cover Standing position 94 Step 1 Ensure all screws is removed Step 2 Take out the UC XMA 50 X 16 ...

Page 95: ... BOTTOM L HSC3_S M PANEL ORNAMENT LIGHT GUIDE COVER TOP WLAN BT MODULE BRACKET WIFI KDL 50W800C 805C 807C 809C KDL 55W800C 805C Step 1 Remove WIRELESS CASE by pulling the hook in the direction as shown HOOK PULL DIRECTION Hook location WIRELESS CASE LIGHT CASE 1 2 2 Smart Core Disassembly APPENDIX 1 ...

Page 96: ...ep 1 Detach from hook 1 location Hook location PULL DIRECTION REMOVE WLAN BT module 11N Step 2 Remove WLAN BT module 11N KDL 50W800C 805C 807C 809C KDL 55W800C 805C 1 2 3 Wireless Case Disassembly APPENDIX 1 ...

Page 97: ...L DIRECTION After detach No 1 hook Detach No 2 hook Hook location KDL 50W800C 805C 807C 809C KDL 55W800C 805C Detach PANEL ORNAMENT as shown below Hook location Lift the hook Y Direction to release from rib Caution Point Avoid touching board components Caution Point Avoid touching board components b Disassembly of Panel Ornament 1 2 4 Light Case Disassembly APPENDIX 1 ...

Page 98: ...tant to avoid hook broken from Case Bottom and Light Guide c Disassembly of Light Guide KDL 50W800C 805C 807C 809C KDL 55W800C 805C Location to pull PULL DIRECTION 1 2 Remarks Do not pull on any components on HSC3_S M MOUNT Detach LIGHT GUIDE from hook and push LIGHT GUIDE from bottom simultaneously d Disassembly of HSC3_S M Mount APPENDIX 1 ...

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