Additional Information
57
Additional Information
Troubleshooting
If you experience any of the following difficulties
while using the player, use this troubleshooting
guide to help remedy the problem before
requesting repairs. Should any problem persist,
consult your nearest Sony dealer.
Power
The power is not turned on.
,
Check that the power cord is connected
securely.
Picture
There is no picture/picture noise appears.
,
Re-connect the connecting cord securely.
,
The connecting cords are damaged.
,
Check the connection to your TV (page 14)
and switch the input selector on your TV so
that the signal from the player appears on
the TV screen.
,
The disc is dirty or flawed.
,
If the picture output from your player goes
through your VCR to get to your TV or if
you are connected to a combination TV/
VIDEO player, the copy-protection signal
applied to some DVD programs could affect
picture quality.
,
You set the “PROGRESSIVE
(COMPONENT OUT ONLY)” in
“SCREEN SETUP” to “ON” even though
your TV cannot accept the progressive
signal. In this case, refer to page 53 to reset
the setting.
,
Even if your TV is compatible with
progressive format 480p signals and
connected using COMPONENT VIDEO
OUT jacks, the image may be affected when
you set the player to progressive format. In
this case, set “PROGRESSIVE
(COMPONENT OUT ONLY)” in “SCREEN
SETUP” to “OFF” so that the player is set to
normal (interlace) format (page 53).
The picture does not fill the screen, even
though the aspect ratio is set in “TV TYPE”
under “SCREEN SETUP.”
,
The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
,
Re-connect the connecting cord securely.
,
The connecting cord is damaged.
,
The player is connected to the wrong input
jack on the audio component (page 15).
,
The audio component input is not correctly
set.
,
The player is in pause mode or in Slow-
motion Play mode.
,
The player is in fast forward or fast reverse
mode.
,
If the audio signal does not come through
the DIGITAL OUT (COAXIAL) jack,
check the audio settings (page 55).
,
While playing a Super VCD on which the
audio track 2 is not recorded, no sound will
come out when you select “2:STEREO,”
“2:1/L,” or “2:2/R.”
The sound volume is low.
,
The sound volume is low on some DVDs.
The sound volume may improve if you set
“AUDIO DRC” in “AUDIO SETUP” to
“TV MODE” (page 55).
Operation
The remote does not function.
,
The batteries in the remote are weak.
,
There are obstacles between the remote and
the player.
,
The distance between the remote and the
player is too far.
,
The remote is not pointed at the remote
sensor on the player.
The disc does not play.
,
The disc is turned over.
Insert the disc with the playback side facing
down.
,
The disc is skewed.
,
The player cannot play certain discs
(page 6).
,
The region code on the DVD does not match
the player.
,
Moisture has condensed inside the player
(page 3).
,
The player cannot play a recorded disc that
is not correctly finalized (page 7).
,
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