Sony DVP-NC875V, Service Manual, Page: 27 / 99

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DVP-NC875V
87
Additional Informat
ion
The sound volume is low.
, The sound volume is low on some DVDs.
The sound volume may improve if you set
“AUDIO DRC” in “AUDIO SETUP” to
“TV MODE” (page 81).
,
Set “AUDIO ATT” in “AUDIO SETUP” to
“OFF” (page 81).
The surround effect is difficult to hear
when you are playing a Dolby Digital, or
DTS sound track.
, Check the speaker connections and setting
(page 28, 30, 82).
, The 5.1 channel sound is not recorded on
the disc being played.
The sound comes from the center speaker
only.
,
Depending on the disc, the sound may come
from the center speaker only.
, Set the surround mode setting to “OFF”
(page 54)
Operation
The remote does not function.
, The batteries in the remote are weak.
, There are obstacles between the remote and
the player.
, The distance between the remote and the
player is too far.
, The remote is not pointed at the remote
sensor on the player.
The disc does not play.
, The disc is turned over.
Insert the disc with the playback side facing
down.
, The disc is skewed.
, The player cannot play certain discs
(page 9).
, The region code on the DVD does not match
the player.
, Moisture has condensed inside the player
(page 5).
, The player cannot play a recorded disc that
is not correctly finalized (page 9).
The MP3 audio track cannot be played
(page 63).
, The DATA CD is not recorded in an MP3
format that conforms to ISO 9660 Level 1/
Level 2 or Joliet.
, The MP3 audio track does not have the
extension “.MP3.”
, The data is not formatted in MP3 even
though it has the extension “.MP3.”
, The data is not MPEG1 Audio Layer 3 data.
, The player cannot play audio tracks in
MP3PRO format.
, “MODE (MP3, JPEG)” is set to “IMAGE
(JPEG)” (page 67).
The JPEG image file cannot be played
(page 63).
,
The DATA CD is not recorded in a JPEG
format that conforms to ISO 9660 Level 1/
Level 2, or Joliet.
, The file has an extension other than
“.JPEG” or “.JPG.”
,
The image is larger than 3072 (width)
u
2048 (height) in normal mode, or more than
3,300,000 pixels in progressive JPEG.
(Some progressive JPEG files cannot be
displayed even if the file size is within this
specified capacity.)
, The image does not fit the screen (the image
is reduced).
, “MODE (MP3, JPEG)” is set to “AUDIO
(MP3)” (page 67).
The MP3 audio tracks and JPEG image
files start playing simultaneously.
, “MODE (MP3, JPEG)” is set to “AUTO.”
(page 67).
The album/track/file names are not
displayed correctly.
,
The player can only display numbers and
alphabet. Other characters are displayed as
“*”.
The disc does not start playing from the
beginning.
, Program Play, Shuffle Play, Repeat Play, or
A-B Repeat Play is selected (page 41).
, Resume play has taken effect (page 37).
The player starts playing the disc
automatically.
, The disc features an auto playback function.
, “AUTO PLAY” in “CUSTOM SETUP” is
set to “ON” (page 80).
, continued 88
Playback stops automatically.
, While playing discs with an auto pause
signal, the player stops playback at the auto
pause signal.
Some functions such as Stop, Search,
Slow-motion Play, Repeat Play, Shuffle
Play, or Program Play cannot be
performed.
, Depending on the disc, you may not be able
to do some of the operations above. Refer to
the operating manual that comes with the
disc.
The language for the sound track cannot
be changed.
, Try using the DVD’s menu instead of the
direct selection button on the remote
(page 38).
, Multilingual tracks are not recorded on the
DVD being played.
, The DVD prohibits the changing of the
language for the sound track.
The subtitle language cannot be changed
or turned off.
, Try using the DVD’s menu instead of the
direct selection button on the remote
(page 38).
, Multilingual subtitles are not recorded on
the DVD being played.
,
The DVD prohibits the changing of
subtitles.
The angles cannot be changed.
, Try using the DVD’s menu instead of the
direct selection button on the remote
(page 38).
, Multi-angles are not recorded on the DVD
being played.
, The angle can only be changed when the
“
” indicator lights up on the front panel
display (page 12).
,
The DVD prohibits changing of the angles.
The player does not operate properly.
,
When static electricity, etc., causes the
player to operate abnormally, unplug the
player.
5 numbers or letters are displayed on the
screen and on the front panel display.
,
The self-diagnosis function was activated.
(See the table on page 89.)
The disc tray does not open and “LOCKED”
appears on the front panel display.
, Child Lock is set (page 36).
The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
“Data error” appears on the TV screen
when playing a DATA CD.
, The MP3 audio track/JPEG image file you
want to play is broken.
, The data is not MPEG1 Audio Layer 3 data.
, The JPEG image file format does not
conform to DCF (page 62).
,
The JPEG image file has the extension
“.JPG” or “.JPEG,” but is not in JPEG
format.
89
Additional Informat
ion
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
Glossary
Album (page 62, 64)
A unit in which to store JPEG image files or
MP3 audio tracks on a DATA CD. (“Album”
is an exclusive definition for this player.)
Chapter (page 15)
Sections of a picture or a music feature that
are smaller than titles. A title is composed of
several chapters. Depending on the disc, no
chapters may be recorded.
Dolby Digital (page 23, 82)
Digital audio compression technology
developed by Dolby Laboratories. This
technology conforms to multi-channel
surround sound. The rear channel is stereo
and there is a discrete subwoofer channel in
this format. Dolby Digital provides the same
discrete channels of high quality digital audio
found in “Dolby Digital” theater surround
sound systems. Good channel separation is
realized because all of the channel data is
recorded discretely and little deterioration is
realized because all channel data processing
is digital.
Dolby Surround (Pro Logic) (page 23)
Audio signal processing technology that
Dolby Laboratories developed for surround
sound. When the input signal contains a
surround component, the Pro Logic process
outputs the front, center and rear signals. The
rear channel is monaural.
First three
characters of
the service
number Cause and/or corrective
action
C 13 The disc is dirty or recorded
in a format that this player
cannot play (page 9).
, Clean the disc with a soft
cloth or check its format
(page 10).
C 31 The disc is not inserted
correctly.
, Re-insert the disc
correctly.
E XX
(xx is a number)
To prevent a malfunction, the
player has performed the
self-diagnosis function.
, Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
C:13:50
, continued 90
DTS (page 23, 83)
Digital audio compression technology that
Digital Theater Systems, Inc. developed. This
technology conforms to multi-channel
surround sound. The rear channel is stereo
and there is a discrete subwoofer channel in
this format. DTS provides the same discrete
channels of high quality digital audio.
Good channel separation is realized because
all of the channel data is recorded discretely
and little deterioration is realized because all
channel data processing is digital.
DVD VIDEO (page 8)
A disc that contains up to 8 hours of moving
pictures even though its diameter is the same
as a CD.
The data capacity of a single-layer and single-
sided DVD is 4.7 GB (Giga Byte), which is 7
times that of a CD. The data capacity of a
double-layer and single-sided DVD is 8.5
GB, a single-layer and double-sided DVD is
9.4 GB, and double-layer and double-sided
DVD is 17 GB.
The picture data uses the MPEG 2 format, a
worldwide standard of digital compression
technology. The picture data is compressed to
about 1/40 (average) of its original size. The
DVD also uses a variable rate coding
technology that changes the data to be
allocated according to the status of the
picture. Audio information is recorded in a
multi-channel format, such as Dolby Digital,
allowing you to enjoy a more realistic audio
presence.
Furthermore, various advanced functions
such as the multi-angle, multilingual, and
Parental Control functions are provided with
the DVD.
DVD-RW (page 8)
A DVD-RW is a recordable and rewritable
disc that is the same size as a DVD VIDEO.
The DVD-RW has two different modes: VR
mode and Video mode. DVD-RWs created in
Video mode have the same format as a DVD
VIDEO, while discs created in VR (Video
Recording) mode allow the contents to be
programmed or edited.
DVD+RW (page 8)
A DVD+RW (plus RW) is a recordable and
rewritable disc. DVD+RWs use a recording
format that is comparable to the DVD VIDEO
format.
File (page 62, 65)
A JPEG image recorded on a DATA CD
(“File” is an exclusive definition for this
player.) A single file consist of a single
image.
Film based software, Video based
software (page 21)
DVDs can be classified as Film based or
Video based software. Film based DVDs
contain the same images (24 frames per
second) that are shown at movie theaters.
Video based DVDs, such as television
dramas or sit-coms, displays images at 30
frames/60 fields (24 frames/50 fields) per
second.
Normal (Interlace) format (page 21)
Normal (Interlace) format shows every other
line of an image as a single “field” and is the
standard method for displaying images on
television. The even number field shows the
even numbered lines of an image, and the odd
numbered field shows the odd numbered lines
of an image.