Depending on the product and battery pack temperature, the product may turn off
automatically to protect itself. In this case, a message is displayed on the product screen
before the product turns off.
If you do not operate the product for a certain period of time, it turns off automatically to
prevent wearing down the battery pack. Turn on the product again.
[239] Troubleshooting
Troubleshooting
Battery pack and power
The remaining battery level indicator shows an incorrect
level.
This phenomenon occurs when you use the product in an extremely hot or cold location.
Battery capacity decreases over time and through repeated use. If decreased usage time
between charges becomes significant, it is probably time to replace it with a new one.
[240] Troubleshooting
Troubleshooting
Battery pack and power
The charge lamp on the product flashes when charging
the battery pack.
Make sure that the battery is NP-BX1.
Remove the battery pack and then reinsert it into the product.
Batteries which have not been used for more than a year may have deteriorated.
Charging has paused temporarily because the camera is not within the appropriate
temperature range.
This phenomenon occurs when you charge the battery pack in an extremely hot or cold
location. The optimum temperature for charging the battery pack is between 10 °C and 30
°C (50 °F and 86 °F).
[241] Troubleshooting
Troubleshooting
Battery pack and power
The battery pack is not charged.
When the battery pack is not charged (the charge lamp does not light) even if you follow