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Speakers
Sound comes from one channel, or the left
and right volumes are unbalanced.
• Check the speaker connections and placement.
• The sound source being played back is monaural.
DVD/Video CD/CD/MP3/JPEG
player
The disc tray does not open and “LOCKED”
appears.
• Contact your Sony dealer or local authorized Sony
service facility.
Play does not start.
• Eject the disc and check whether a disc is loaded.
• Wipe the disc clean (page 57).
• Replace the disc.
• Load the disc that this system can play (page 5).
• Load the disc correctly.
• Load the disc with the label side up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
• Press
nN
(or DVD/
NX
on the unit) to start
play.
• The region code on the DVD does not match the
system.
• Cancel the Custom Parental Control function
Disc access takes a long time.
• Set “DVD POWER” and “ON” by the DVD
power manage function (page 33).
The sound skips.
• Wipe the disc clean (page 57).
• Replace the disc.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Play does not start from the first track.
• Press PLAY MODE repeatedly until both “PGM”
and “SHUF” disappear to return to Normal Play.
• Resume Play is selected. Press
x
in stop mode,
then start playback (page 15).
• The title, DVD or PBC menu automatically
appears on the TV screen.
Playback starts automatically.
• The DVD features an auto playback function.
Playback stops automatically.
• Some discs may contain an auto pause signal.
While playing such a disc, the playback stops at
the auto pause signal.
The system turned off during DVD playback.
• If approximately one hour passes with DVD
playback paused or with the DVD top menu or a
DVD menu displayed during DVD playback, the
system automatically turns off.
You cannot perform some functions such as
Stop, Search, Slow-motion Play, Repeat Play,
Shuffle Play or Program Play.
• Depending on the disc, you may not be able to do
some of the operations above. Refer to the
operating instructions supplied with the disc.
MP3 audio track cannot be played back.
• Recording was not performed according to the
ISO 9660 Level 1 or Level 2 format, or Joliet in
the expansion format.
• The MP3 audio track does not have the extension
“.MP3”.
• The data is not saved in the MP3 format.
• Discs containing tracks other than MPEG1 Audio
Layer-3 files cannot be played.
• Set “DATA CD PRIORITY” to “.MP3”
“CUSTOM SETUP” (page 24).
• Playback is possible up to 8 levels.
• The disc contains more than 99 albums (the
maximum number of MP3 audio tracks that can be
contained on an album is 250).
MP3 audio tracks take longer to play back than
others.
• After the system reads all tracks on the discs,
playback may take more time than usual if:
– the number of albums or tracks on the disc is
very large.
– the album and track organization structure is
very complex.
continued
Summary of Contents for CMT-HPX11D
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