Sony Bravia KDL-65W950B Repair Manual Download | Manualshive

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KDL-65W950B 8

SECTION 2 - TROUBLESHOOTING

NO 3D VIEWING

Double images

displayed on

screen?

Yes

Main Board*

No

Press “3D” button on

Remote Commander

and select

“Simulated 3D”.

Passive 3D

Glasses

View image with

Passive 3D

Glasses.

Double images

become one?

Yes

3D OK

No

3D Not Working

*For Part Number information, refer to

“Section 4 - Exploded View/Part Number Information” on page

18

.

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Summary of Contents for Bravia KDL-65W950B

Page 1: ...TORY INFORMATION FOR THE FOLLOWING MANUAL LCD Digital Color TV 9 888 605 01 RB2G Chassis Segment HT Version Date Subject 1 0 04 22 2014 Original Manual Release Date MODEL COMMANDER DESTINATION KDL 65W950B RM YD102 RMF YD003 US CND LA MX KDL 65W950B ...

Page 2: ...nking Flowchart 7 No 3D Viewing 8 Video Distortion Flowchart 9 Section 3 Repair Information 10 Repairing the TV 10 Removing the Rear Cover 10 Replacing the Main Board Tuner Board 11 Replacing the Power Supply Board 16 Removing the LD Board 16 Replacing the Switch Unit 16 Removing the Smart Core Block 17 Section 4 Exploded View Part Number Information 18 Table Top Stand 18 KDL 65W950B 19 Smart Core...

Page 3: ... CAUTIONS AND WARNINGS ATTENTION Ces instructions de service sont à l usage du personnel de service qualifié seulement Pour prévenir le risque de choc électrique ne pas faire l entretien autre que celui contenu dans le Mode d emploi à moins que vous soyez qualifié faire ainsi ALERTE Afin d eviter tout risque d electrocution provenant d un chássis sous tension un transformateur d isolement doit etr...

Page 4: ...eakage as described in Leakage Test LEAKAGE TEST The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis must not exceed 0 5 mA 500 microamperes Leakage current can be measured by any one of three methods 1 A commercial leakage tester Follow the manufacturers instructions provided with the tester 2 A battery o...

Page 5: ...y Digital 10BASE T 100BASE TX connector Connection speed may differ depending on the network environment 10BASE T 100BASE TX communication rate and communication quality are not guaranteed for this TV RS232C Serial Control mini jack IR IN mini jack These jacks are for receiving the external control signal REMOTE USB DLNA Refer to the i Manuals for supported formats SECTION 1 SPECIFICATIONS AND LAY...

Page 6: ...CTION 1 SPECIFICATIONS AND LAYOUTS BOARD LAYOUT KDL 65W950B HSC2 BOARD WIRELESS LAN CARD BT MODULE SMART CORE BLOCK SMARTCORE LD BOARD SWITCH UNIT MAIN BOARD BAXL BOARD TUNER BOARD TUS BOARD POWER BOARD G2A BOARD TCON ...

Page 7: ...KDL 65W950B 3 SECTION 1 SPECIFICATIONS AND LAYOUTS WIRE DRESSING KDL 65W950B SMART CORE BLOCK ...

Page 8: ...ISPLAY Channel 5 Volume POWER NOTE This differs from accessing Service Adjustments Mode Volume SECTION 2 TROUBLESHOOTING SelfDiagnosis Supported model SELF CHECK 000 RESERVED 00 000 RESERVED 00 002 MAIN_POWE 00 003 DC_ALERT 00 003 AUD_PROT 00 003 HDMI_EQ 00 003 TU_DEMOD 00 004 VLED 00 004 LD_ERR 00 005 HFR_ERR 00 005 TCON_ERR 120123132522 120123113645 02 005 P_ID ERR 00 006 BACKLITE 00 007 TEMP_ER...

Page 9: ...eo One of Inputs No Video All Inputs No Remote Wireless can t connect Bluetooth can t connect No Audio No LED MAIN BOARD TUNER BOARD POWER BOARD LCD PANEL LVDS FFC H BOARD SPEAKER LD BOARD BT BOARD WIFI Problem POWER AUDIO POWER LD TCON BACK LIGHT TEMP SOFT WARE 4 Follow the associated flowcharts in the Training Manual to isolate the board Board Reference Symptoms Shutdown Power LED blinking red d...

Page 10: ...CON L R HEADPHONES OUT OPTICAL AUDIO OUT HDMI SWITCH EQ ETHERNET USB HDMI 4 LVDS AC IN A V DECODER VIDEO PROCESS WIFI MIC IR RX LED s HIR HSC2 SMART CORE LD BT HDMI 2 ARC HDMI 3 USB TUNER AUDIO AMP TUNER DEMODULATOR ADC DACAMP MAIN BOARD TUNER BOARD ANTENNA LCD PANEL LED BACKLIGHTS LOCAL DIMMING POWER SUPPLY BOARD SWITCH UNIT G2A BAX USB HUB USB HUB CAMERA ...

Page 11: ...d No Yes 2X Main Board 3X 4X No Yes 5X Yes 6X No 7X Immediately LCD Panel LD Board TCON LCD Panel Yes No After a while Check ventilation 10X HEM3 Board 8X Main Board Power Supply Board No Yes 10X HEM3 Board 9X Tuner Board Yes No Main Board For Part Number information refer to Section 4 Exploded View Part Number Information on page 18 ...

Page 12: ...reen Yes Main Board No Press 3D button on Remote Commander and select Simulated 3D Passive 3D Glasses View image with Passive 3D Glasses Double images become one Yes 3D OK No 3D Not Working For Part Number information refer to Section 4 Exploded View Part Number Information on page 18 ...

Page 13: ...ON FLOWCHART Video Distortion Is distortion across entire screen Any horizontal lines No No Yes Yes Improper or missing colors Yes Main Board No Vertical lines or bars No Yes Lines move when wide mode changed Yes No TCON LCD Panel Main Board LCD Panel Any single or isolated vertical lines Yes LCD Panel More than 1 vertical band No Yes TCON LCD Panel ...

Page 14: ...e the Camera Module on the top of the Rear Cover and disconnect the connector Then remove 1 screw and lift to detach 3 Place TV face down on a soft and flat surface to remove all screws and detach the left and right Stand 4 Remove 1 screw from AC Cover and disconnect the AC Power Cord HOLD 5 Locate and remove all screws from the Rear Cover CAUTION To avoid any damage and or deformation to the Rear...

Page 15: ...test Software into one of the TVs USB ports b Connect TV to AC power c Wait at least 20 seconds d Press POWER on the remote to turn ON the TV e Wait until the Software update is completed REPLACING THE MAIN BOARD TUNER BOARD The Main Board used in these models is available for repair For Part Number information refer to Section 4 Exploded View Part Number Information on page 18 1 Slide the Side Br...

Page 16: ...ect destination of the TV displays Use the table below for reference Model Name Destination Data Value US CND KDL 65W950B ATSC_UC_BASE LA MX KDL 65W950B ATSC LTN_BASE 14 Press MUTE then 0 to save the changes DIGITAL SERVICE 002 MODEL 002 DEST WRITE ATSC_UC_BASE 15 Press 1 until 003 MODELNAME displays DIGITAL SERVICE 002 MODEL 003 MODELNAME _________ 16 Press 3 until the model displayed matches the...

Page 17: ...e to verify the information is correct before saving the changes 22 Enter the Serial Number of the TV NOTE If the incorrect Serial Number is entered press RETURN to go back to the Serial Number input screen and re enter the correct number 23 Press to save the Serial Number DIGITAL MODEL SERVICE SerialNumberEdit 1 SerialNumber 5000001 WRITE 24 Press 1 until 006 VAR_TYPE item displays DIGITAL SERVIC...

Page 18: ...When replacing the Main Board and or Tuner Board 31 Press 1 to verify the Main Board replacement results NOTE Either one of the following messages indicates a correct process DIGITAL MODEL SERVICE Board Check OK TUNER BOARD OPTION STANDARD DIGITAL MODEL SERVICE Board Check OK TUNER BOARD OPTION PCA HTL TUNER BOARD OPTION is changed correctly CAUTION If the Main Board is a mismatch to the Tuner Boa...

Page 19: ... Self Check screen a Press POWER to exit Service Mode b Press the following buttons on the Remote Commander within 1 second of each other DISPLAY Channel 5 Volume POWER SELF CHECK 000 RESERVED 00 000 RESERVED 00 002 MAIN_POWE 00 003 DC_ALERT 00 003 AUD_PROT 00 003 HDMI_EQ 00 003 TU_DEMOD 00 004 VLED 00 004 LD_ERR 00 005 HFR_ERR 00 005 TCON_ERR 120123132522 120123113645 02 005 P_ID ERR 00 006 BACKL...

Page 20: ...ackage on the Sony website a Insert the USB device with the latest Software into one of the TVs USB ports b Connect TV to AC power c Wait at least 20 seconds d Press POWER on the remote to turn ON the TV e Wait until the Software update is completed REMOVING THE LD BOARD 1 Locate and remove all connectors and screws from the LD Board then lift to detach REPLACING THE SWITCH UNIT 1 Locate and remov...

Page 21: ...m Cover Bottom Cover 3 Release the hooks to detach the Back Cover then lift the Mic Unit to remove Mic Unit Mic Unit 4 Locate and unclamp the clips from BT Module and Wireless LAN Card then slide as shown to detach Wireless LAN Card Wireless LAN Card BT Module BT Module 5 Release 6 hooks on the sequence shown by pulling apart the Bottom Cover to access the HSC2 Board 1 2 3 4 6 5 1 2 3 4 6 5 6 Uncl...

Page 22: ...nes of the diagram NOTE The components identified by shading and mark are critical for safety Replace only with part number specified NOTE The components identified by a red outline and a mark contain confidential information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A TABLE TOP STAND 1 4 529 824 21 STAND RIGHT 2 4 529 823 21 STAND...

Page 23: ...DER 56 4 489 377 01 LABEL REAR TERMINAL ORDER THIS PART WHEN REPLACING THE REAR COVER 57 4 489 288 91 LABEL SIDE TERMINAL US CAN MODELS ONLY ORDER THIS PART WHEN REPLACING THE REAR COVER 57 4 489 288 01 LABEL SIDE TERMINAL LA MX MODELS ONLY ORDER THIS PART WHEN REPLACING THE REAR COVER 58 4 476 817 01 BRACKET SP LEFT 59 1 859 005 11 SPEAKER BOX LEFT 60 4 484 097 01 BRACKET VESA M 61 4 480 404 01 B...

Page 24: ...1999 422 A BAX BOARD COMPLETE AFTER REPLACING THE MAIN BOARD YOU MUST UPDATE THE SOFTWARE TO THE LATEST VERSION 106 A 1989 740 A TUS BOARD COMPLETE US CAN MODELS ONLY AFTER REPLACING THE TUNER BOARD YOU MUST UPDATE THE SOFTWARE TO THE LATEST VERSION 106 A 1998 231 A TUS BOARD COMPLETE LA MX MODELS ONLY AFTER REPLACING THE TUNER BOARD YOU MUST UPDATE THE SOFTWARE TO THE LATEST VERSION 107 4 452 919...

Page 25: ...88 374 01 BRACKET STAND IN REINSTALL THIS PART WHEN REPLACING THE LCD PANEL 156 4 484 098 01 BRACKET VESA L REINSTALL THIS PART WHEN REPLACING THE LCD PANEL 157 4 527 198 01 BRACKET RC BT REINSTALL THIS PART WHEN REPLACING THE LCD PANEL 158 4 488 375 01 BRACKET STAND OUT LEFT REINSTALL THIS PART WHEN REPLACING THE LCD PANEL 159 4 440 057 01 SHEET THERMAL AYU2 ORDER THIS PART WHEN REPLACING THE MAI...

Page 26: ...ntial information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A 201 4 480 412 01 BACK COVER M 202 1 492 760 12 BT MODULE 203 1 458 723 11 WIRELESS LAN CARD 204 4 480 411 01 FRONT COVER M 205 1 458 793 11 MIC UNIT 206 4 480 410 01 TOP COVER L 207 A 1969 163 A HSC2 M BOARD MOUNTED 208 4 480 408 11 BOTTOM CASE L A REF NO PART NO DESCRIP...

Page 27: ...ified NOTE The components identified by a red outline and a mark contain confidential information Specific instructions must be adhered to whenever these components are repaired and or replaced See Appendix A CONNECTORS 253 251 252 REF NO PART NO DESCRIPTION 251 1 910 804 67 CONNECTOR ASSEMBLY 30P 252 1 848 264 11 FLEXIBLE FLAT CABLE 51P 253 1 910 804 69 HARNESS ASSEMBLY ...

Page 28: ...Case 1 Speakers 4 Smart Core 2 Cover Under 1 Rear Cover 5 SCREW ORNAMENTAL M6X12 SCREW PSW M3X8 SCREW PSW M3X6 W12 SCREW PSW M3X6 SCREW BVTP 4X12 TYPE2 IT 3 2 580 608 01 2 580 593 01 4 256 393 01 2 990 421 41 2 580 639 01 P N DESCRIPTION KDL 65W950B Rear Cover 18 Tuner Board 4 AC Bracket 1 Main Board Plate 8 Bracket SP 4 Panel Ornamental 8 Boss SP 8 Bracket RC 8 Bracket WF 4 SCREW PSW M5X16 4 268 ...

Page 29: ...STRUCTION US CAN MODELS ONLY X 2586 996 1 PASSIVE 3D GLASSES MISCELLANEOUS PART NO DESCRIPTION 4 538 924 01 CUSHION 535A 4 485 653 01 CLAMPER CABLE M 3 299 071 08 FLYER SAFETY 1 845 283 11 IR BLASTER US CAN MODELS ONLY 4 256 454 02 SPACER G A 3 674 673 22 STOPPER A 7 600 031 97 TAPE 3M 1350FB 1 15MMX66M BLK 7 600 031 96 TAPE 3M 1350FW 1 15MMX66M WHT OPTIONAL ACCESSORIES PART NO DESCRIPTION 4 414 4...

Page 30: ...key components shall be identified with a red outline and a 2 Only repair boards or components listed in the service manual shall be utilized for replacement and or repair 3 Disassembly decryption or reverse engineering component s is strictly prohibited 4 Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced d...

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