Sony Bravia KDL-46HX823 Service Manual Download Page 68

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KDL-46/55HX820,823,825(AEP/UK)

TROUBLE SHOOTING

2) 3 times blinking (DC Alert, Audio Error and Communication Error)

3 times blinking

Check D+1.2V at

pin 14 of IC6005

on the B* Board

F6001,IC6005,etc

(B* Board)

Speaker

Check +3.3V_MAIN

at pins 9/10 of CN9003

the B* Board

Check

Speaker Impedance

at SP Connector

F6003,IC6003,etc

(B* Board)

Check AUDIO+12.5V

at pins 8/9 of

CN6001 on

the B* Board

G* Board

Check +12.5V

at F4601 on

the B* Board

F4601,IC4601,etc

(B* Board)

IC4601,etc

(B* Board)

DC_ALERT

AUDIO

FE/BE Communication

Summary of Contents for Bravia KDL-46HX823

Page 1: ...012 Added A V and SCART to the description of the CABLE CONVERSION P 96 P 97 LCD Digital Color TV 9 888 424 02 HISTORY INFORMATION FOR THE FOLLOWING MANUAL ORIGINAL MANUAL ISSUE DATE 4 2011 AZ2F CHASSIS Segment 2b 2 KDL 46 55HX820 823 825 AEP UK S N range 3 000 001 3 999 999 FX ...

Page 2: ...SERVICE MANUAL LCD Digital Color TV AZ2F CHASSIS Segment 2b 2 9 888 424 02 ...

Page 3: ...MODEL COLOR COMMANDER DEST MODEL COLOR COMMANDER DEST KDL 46HX820 Black RM ED044 AEP KDL 46HX823 Black RM ED044 AEP UK KDL 46HX825 Black RM ED044 AEP KDL 55HX820 Black RM ED044 AEP KDL 55HX823 Black RM ED044 AEP UK KDL 55HX825 Black RM ED044 AEP ...

Page 4: ...guidelines to protect your property and avoid causing serious injury Carry the TV with an adequate number of people larger size TVs require two or more people Correct hand placement while carrying the TV is very important for safety and to avoid damages SAFETY RELATED COMPONENT WARNING Components identified by shading and mark on the schematic diagrams exploded views and in the parts list are crit...

Page 5: ... moins deux personnes Lors du transport du téléviseur l emplacement des mains est très important pour votre sécurité ainsi que pour éviter de causer des dommages ALERTE Afi n d eviter tout risque d electrocution provenant d un chassis sous tension un transformateur d isolement doit etre utilise lors de tout depannage Le chassis de ce recepteur est directement raccorde a l alimentation du secteur A...

Page 6: ...areas of high humidity for an extended period of time 4 Do not expose the LCD panel to direct sunlight 5 Avoid contact with water It may cause a short circuit within the module 6 Disconnect the AC power when replacing the backlight CCFL or inverter circuit High voltage occurs at the inverter circuit at 650Vrms 7 Always clean the LCD panel with a soft cloth material 8 Use care when handling the wir...

Page 7: ... 200mm from the short side Fig 1 When you ground Tengo panels beneath ground it on the level slowly Fig 2 More than 200mm from the short side HANDLING THE TENGO PANEL When handling the TENGO panel please obey the following instructions WARNINGS AND CAUTIONS Fig 1 Fig 2 ...

Page 8: ...strict the following items 1 Temporarily putting on lower cushion with bottom of glass Fig 1 2 Ground with the bottom of glass Fig 2 3 Grip as palm touches glass side Fig 3 4 Hold the short side Fig 4 5 Hold glass only when glass side up Fig 5 Easy to bent WARNINGS AND CAUTIONS Fig 1 Fig 2 Fig 3 Fig 5 Fig 4 ...

Page 9: ...e the followings Unpack the carton box pull out the panel with reinforcing plates Fig 3 Together with reinforcing plates place the panel with face down slowly Fig 4 Please use the reinforcing plates as operating table NOTES ON REPLACING THE TENGO PANEL WARNINGS AND CAUTIONS Fig 3 Fig 4 ...

Page 10: ...go panel at service please note the followings Unpack the package of Tengo panel Fig 5 Cut protection bag at the center of the back of panel Fig 6 Please cut the protection bag carefully the bag will be used for re packing WARNINGS AND CAUTIONS Fig 6 Fig 5 ...

Page 11: ...3 825 AEP UK 11 When replacing the Tengo panel at service please note the followings Assemble TV set with the new panel Fig 7 After assembly attach Stand Unit and stand the TV up Fig 8 WARNINGS AND CAUTIONS Fig 7 Fig 8 ...

Page 12: ...l on it Fig 9 Handle the panel carefully as the instruction below Align the bottom side of panel with cushions on the package Fig 10 Please note that it may damage to the glass surface if you pack panel in the wrong orientation Please handle with care to prevent hitting the glass of panel to package materials More than 200mm from the short side WARNINGS AND CAUTIONS Fig 10 Fig 9 ...

Page 13: ... service please note the followings Tape the plastic bag on the back of panel to protect panel surface Fig 11 Please make sure the orientation of the panel again T CON board side is lower Repack the panel in the original carton box Fig 11 Fig 12 WARNINGS AND CAUTIONS ...

Page 14: ...ard and plunge it to the depths Please pull out FFC while pushing the button of both ends at the same time Reinforce plate B board FFC can reverse insertion to connector of B board If reverse insertion FFC all pins short circuit and board is broken Upper side is GND shield Upper side is terminal Pull out HANDLING THE FFC WARNINGS AND CAUTIONS Reinforce plate GOOD NG B board ...

Page 15: ...e absolutely certain that you have replaced all the insulators 4 Look for unauthorized replacement parts particularly transistors that were installed during a previous repair Point them out to the customer and recommend their replacement 5 Look for parts which though functioning show obvious signs of deterioration Point them out to the customer and recommend their replacement 6 Check the line cord...

Page 16: ...rs must have an accurate low voltage scale The Simpson s 250 and Sanwa SH 63TRD are examples of passive VOMs that are suitable Nearly all battery operated digital multimeters that have a 2 VAC range are suitable see Figure A How to Find a Good Earth Ground A cold water pipe is a guaranteed earth ground the cover plate retaining screw on most AC outlet boxes is also at earth ground If the retaining...

Page 17: ...e occurrence data stored in memory to reveal past problems and how often these problems occur 0 5 0 5 3 DISPLAY OF STANDBY LED FLASH COUNT SELF DIAGNOSTIC SCREEN DISPLAY For errors with symptoms such as power sometimes shuts off or screen sometimes goes out that cannot be confirmed it is possible to bring up past occurrences of failure for confirmation on the screen To Bring Up Screen Test In stan...

Page 18: ...een To exit the Self Diagnostic screen turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV SELF CHECK 1 NEXT PAGE 000 RGB_SEN 00 002 MAIN_POWE 00 003 DC_ALERT 00 003 AUD_PROT 00 003 DTT_WDT 00 004 VLED 00 004 BALANCER 00 005 HFR_ERR 00 005 TCON_ERR 00 005 P_ID_ERR 00 006 BACKLITE 00 007 TEMP_ERR 00 007 FAN_ERR 00 010 EMITTER 00 011 IA 00 12345 6789...

Page 19: ...ype Rear Cover is used in these models When handle the Rear Cover please pay special attention to the sharp edges due to no curing finish When working wearing gloves is recommended Location of the sharp edges please refer to APPENDIX 2 Note When removal rear cover damaged with rear cover and power supply cord Removal the rear cover and power supply cord please refer to APPENDIX 1 ...

Page 20: ...L 46HX820 823 825 1 1 1 STAND BLOCK HEAD STAND NECK AND BASE STAND DISASSEMBLY HEAD STAND NECK BASE STAND 1 Screw USER SCREW ST Inside bag screw assy 3 Screws SCREW PSW M5X16 Inside bag screw assy 3 Screws USER SCREW ST Inside bag screw assy ...

Page 21: ... M3X8 P N FX0020801 4 Screws SCREW BVTP 4X12 TYPE2 IT 3 P N FX0005801 6 Screws SCREW ORNAMENTAL M6X12 P N FX0006302 3 Screws SCREW BVTP 3X8 TYPE2 IT 3 P N FX0012779 2 Screws JOINT STAND P N FX0002101 1 Screw SCREW PSW M3X6 W12 P N FX0001901 1 1 KDL 46HX820 823 825 AC COVER REAR COVER ANT COVER ANT COVER ANT SHEET ...

Page 22: ...KDL 46 55HX820 823 825 AEP UK 22 DISASSEMBLY 1 1 3 SWITCH UNIT AND POWER SWITCH SWITCH UNIT 1 1 KDL 46HX820 823 825 1 Screw SCREW PWH M3X8 P N FX0020801 POWER SWITCH SWITCH UNIT CONNECTOR ASSY ...

Page 23: ...KDL 46 55HX820 823 825 AEP UK 23 DISASSEMBLY 1 1 4 HARNESS CONNECTOR ASSY 28P CONNECTOR ASSY 14P FLEXIBLE FLAT CABLE HARNESS ASSY 1 1 KDL 46HX820 823 825 ...

Page 24: ...23 825 AEP UK 24 1 1 5 POWER SUPPLY CORD AND G5AW BOARD DISASSEMBLY 2 3 3 Screws SCREW PSW M3X6 P N FX0001341 G5AW BOARD INSULATION SHEET 1 1 KDL 46HX820 823 825 G5AW BOARD 4 G5AW BOARD 5 G5AW BOARD POWER SUPPLY CORD 1 ...

Page 25: ...KDL 46 55HX820 823 825 AEP UK 25 1 1 6 WIRELESS LAN CARD DISASSEMBLY 1 2 1 Screw SCREW PSW M3X6 P N FX0001341 WIRELESS LAN CARD 1 1 KDL 46HX820 823 825 WIRELESS LAN CARD ...

Page 26: ...KDL 46 55HX820 823 825 AEP UK 26 1 1 7 ANTENNA DISASSEMBLY 1 2 2 ANTENNA 1 1 Screw SCREW PSW M3X6 P N FX0001341 1 Screw SCREW PSW M3X6 P N FX0001341 ANTENNA 1 1 KDL 46HX820 823 825 ANTENNA ANTENNA ...

Page 27: ...KDL 46 55HX820 823 825 AEP UK 27 1 1 8 SPEAKER BOX ASSY DISASSEMBLY 1 1 KDL 46HX820 823 825 SPEAKER BOX ASSY ...

Page 28: ...KDL 46 55HX820 823 825 AEP UK 28 1 1 9 SPEAKER BOX ASSY WOOFER DISASSEMBLY 1 1 KDL 46HX820 823 825 SPEAKER BOX ASSY WOOFER SPEAKER BOX ASSY WOOFER 3 Screws SCREW PSW M3X6 W12 P N FX0001901 1 2 ...

Page 29: ...KDL 46 55HX820 823 825 AEP UK 29 1 1 10 BOTTOM BRACKET DISASSEMBLY 1 1 KDL 46HX820 823 825 BOTTOM BRACKET 1 2 BOTTOM BRACKET ...

Page 30: ...KDL 46 55HX820 823 825 AEP UK 30 1 1 11 SIDE BRACKET AND BATL BOARD DISASSEMBLY 1 2 3 6 Screws SCREW PSW M3X6 P N FX0001341 BATL BOARD BATL BOARD BATL BOARD SIDE BRACKET 1 1 KDL 46HX820 823 825 ...

Page 31: ...KDL 46 55HX820 823 825 AEP UK 31 1 1 12 SHEET DISASSEMBLY SHEET BAT L METAL BOTTOM 1 1 KDL 46HX820 823 825 1 2 SHEET BAT L METAL SIDE SHEET BAT L METAL SIDE ...

Page 32: ...25 AEP UK 32 1 1 13 CAMERA MODULE AND SEALING CAP CAMERA DISASSEMBLY 1 2 3 CAMERA MODULE 1 1 KDL 46HX820 823 825 CAMERA MODULE CAMERA MODULE 5 6 SEALING CAP SEALING CAP 4 1 Screw SCREW PSW M3X6 P N FX0001341 CAMERA MODULE ...

Page 33: ...KDL 46 55HX820 823 825 AEP UK 33 1 1 14 HEM2 BOARD DISASSEMBLY 1 2 3 HEM2 BOARD 1 1 KDL 46HX820 823 825 HEM2 BOARD HEM2 BOARD ...

Page 34: ...KDL 46 55HX820 823 825 AEP UK 34 1 1 15 CENTER CABINET DISASSEMBLY CENTER CABINET 1 1 KDL 46HX820 823 825 1 2 7 Screws SCREW PSW M3X6 W12 P N FX0001901 ...

Page 35: ...KDL 46 55HX820 823 825 AEP UK 35 1 1 16 HLT2 BOARD PWB H TAPE AND PANEL MODULE DISASSEMBLY HLT2 BOARD 1 1 KDL 46HX820 823 825 1 2 HLT2 BOARD PWB H TAPE P MOD PANEL MODULE ...

Page 36: ...L 55HX820 823 825 1 2 1 STAND BLOCK HEAD STAND NECK AND BASE STAND DISASSEMBLY HEAD STAND NECK BASE STAND 1 Screw USER SCREW ST Inside bag screw assy 3 Screws SCREW PSW M5X16 Inside bag screw assy 3 Screws USER SCREW ST Inside bag screw assy ...

Page 37: ...H M3X8 P N FX0020801 4 Screws SCREW BVTP 4X12 TYPE2 IT 3 P N FX0005801 6 Screws SCREW ORNAMENTAL M6X12 P N FX0006302 3 Screws SCREW BVTP 3X8 TYPE2 IT 3 P N FX0012779 2 Screws JOINT STAND P N FX0002101 1 Screw SCREW PSW M3X6 W12 P N FX0001901 1 2 KDL 55HX820 823 825 AC COVER REAR COVER ANT COVER ANT COVER ANT SHEET ...

Page 38: ...KDL 46 55HX820 823 825 AEP UK 38 DISASSEMBLY 1 2 3 SWITCH UNIT AND POWER SWITCH SWITCH UNIT 1 2 KDL 55HX820 823 825 1 Screw SCREW PWH M3X8 P N FX0020801 POWER SWITCH SWITCH UNIT CONNECTOR ASSY ...

Page 39: ...KDL 46 55HX820 823 825 AEP UK 39 DISASSEMBLY 1 2 4 HARNESS 1 CONNECTOR ASSY 28P CONNECTOR ASSY 14P 1 2 KDL 55HX820 823 825 CONNECTOR ASSY 2P CONNECTOR ASSY 7P ...

Page 40: ...KDL 46 55HX820 823 825 AEP UK 40 DISASSEMBLY 1 2 5 HARNESS 2 FLEXIBLE FLAT CABLE HARNESS ASSY 1 2 KDL 55HX820 823 825 ...

Page 41: ...KDL 46 55HX820 823 825 AEP UK 41 1 2 6 G7A BOARD DISASSEMBLY 2 2 Screws SCREW PSW M3X6 P N FX0001341 G7A BOARD INSULATION SHEET 1 2 KDL 55HX820 823 825 1 3 ...

Page 42: ...820 823 825 AEP UK 42 1 2 7 POWER SUPPLY CORD AND G6AW BOARD DISASSEMBLY 2 3 4 Screws SCREW PSW M3X6 P N FX0001341 G6AW BOARD INSULATION SHEET 1 2 KDL 55HX820 823 825 G6AW BOARD 4 G6AW BOARD 5 1 POWER SUPPLY CORD ...

Page 43: ...KDL 46 55HX820 823 825 AEP UK 43 1 2 8 WIRELESS LAN CARD DISASSEMBLY 1 2 1 Screw SCREW PSW M3X6 P N FX0001341 WIRELESS LAN CARD 1 2 KDL 55HX820 823 825 WIRELESS LAN CARD ...

Page 44: ...KDL 46 55HX820 823 825 AEP UK 44 1 2 9 ANTENNA DISASSEMBLY 1 2 2 ANTENNA 1 1 Screw SCREW PSW M3X6 P N FX0001341 1 Screw SCREW PSW M3X6 P N FX0001341 ANTENNA 1 2 KDL 55HX820 823 825 ANTENNA ANTENNA ...

Page 45: ...KDL 46 55HX820 823 825 AEP UK 45 1 2 10 SPEAKER BOX ASSY DISASSEMBLY 1 2 KDL 55HX820 823 825 SPEAKER BOX ASSY ...

Page 46: ...KDL 46 55HX820 823 825 AEP UK 46 1 2 11 SPEAKER BOX ASSY WOOFER DISASSEMBLY 1 2 KDL 55HX820 823 825 SPEAKER BOX ASSY WOOFER SPEAKER BOX ASSY WOOFER 3 Screws SCREW PSW M3X6 W12 P N FX0001901 1 2 ...

Page 47: ...KDL 46 55HX820 823 825 AEP UK 47 1 2 12 BOTTOM BRACKET DISASSEMBLY 1 2 KDL 55HX820 823 825 BOTTOM BRACKET 1 2 BOTTOM BRACKET ...

Page 48: ...KDL 46 55HX820 823 825 AEP UK 48 1 2 13 SIDE BRACKET AND BATL BOARD DISASSEMBLY 1 2 3 6 Screws SCREW PSW M3X6 P N FX0001341 BATL BOARD BATL BOARD BATL BOARD SIDE BRACKET 1 2 KDL 55HX820 823 825 ...

Page 49: ...KDL 46 55HX820 823 825 AEP UK 49 1 2 14 SHEET DISASSEMBLY SHEET BAT L METAL BOTTOM 1 2 KDL 55HX820 823 825 1 2 SHEET BAT L METAL SIDE SHEET BAT L METAL SIDE ...

Page 50: ...25 AEP UK 50 1 2 15 CAMERA MODULE AND SEALING CAP CAMERA DISASSEMBLY 1 2 3 CAMERA MODULE 1 2 KDL 55HX820 823 825 CAMERA MODULE CAMERA MODULE 5 6 SEALING CAP SEALING CAP 4 1 Screw SCREW PSW M3X6 P N FX0001341 CAMERA MODULE ...

Page 51: ...KDL 46 55HX820 823 825 AEP UK 51 1 2 16 HEM2 BOARD DISASSEMBLY 1 2 3 HEM2 BOARD 1 2 KDL 55HX820 823 825 HEM2 BOARD HEM2 BOARD ...

Page 52: ...KDL 46 55HX820 823 825 AEP UK 52 1 2 17 CENTER CABINET DISASSEMBLY CENTER CABINET 1 2 KDL 55HX820 823 825 1 2 5 Screws SCREW PSW M3X6 W12 P N FX0001901 ...

Page 53: ...KDL 46 55HX820 823 825 AEP UK 53 1 2 18 HLT2 BOARD PWB H TAPE AND PANEL MODULE DISASSEMBLY HLT2 BOARD 1 2 KDL 55HX820 823 825 1 2 HLT2 BOARD PWB H TAPE P MOD PANEL MODULE ...

Page 54: ...when you enter Service Mode you can see Digital service mode Whenever you press OPTIONS or JUMP on remote each service mode is changed Digital Chassis VPC Press OPTIONS or JUMP button Item number Category number 5 DISPLAY TV POWER Channel Volume DIGITAL SERVICE 001 OP 000 VERS MAIN EXT DM1 301W00AA RF 01 05 WF1 003W00AA WF 2 0 0 99 DF1 001W00AA WF 0B YM1 010W00AA CAM X XXX DB2 105W00AA FD XXXX DM1...

Page 55: ...ice mode then turn off the power switch Test TV Display 5 Vol Up Power Service mode on Other Power off on Service mode off Jump Option Mute 0 10 or 0 9 0 8 Mute 0 3 6 2 5 1 4 The flow of control Change module Write data Execute Read data Test reset Data up down Category up down Item up down Function ...

Page 56: ...pressing 3 or 6 Each range of these items is 0 255 c Press mute 0 on remote to save the data SERVICE comment is changed to WRITE indicating writing process d After a while WRITE comment returns to SERVICE which means writing process is done VPC SERVICE 006 WB 000 R_DRV 128 VPC SERVICE 006 WB 001 G_DRV 128 VPC SERVICE 006 WB 002 B_DRV 128 VPC SERVICE 006 WB 003 R_BKG 128 VPC SERVICE 006 WB 004 G_BK...

Page 57: ... remote b Change data from 0 to 1 by pressing 1 4 on remote c Wait until data is changed from 1 to 3 d When data is changed from 1 to 3 restoring process is finished e In case data is changed from 1 to 2 keep default setting No more process is needed End restore process VPC SERVICE 000 DATA_COPY 000 BU_TRANS 3 DATA TRANSFER SUCCESS Restore process VPC SERVICE 000 DATA_COPY 000 BU_TRANS 1 DO NOT PO...

Page 58: ... Mute on remote It shows green SERVICE changes to green WRITE b Press 0 or enter on remote Green WRITE changes to red WRITE It indicate writing is processing c After a while red WRITE changes to green SERVICE Writing process is done at this point 3 TV reboot is necessary for applying data change ADJUSTMENT CHASSIS WRITE 000 WYVERN 000 S2_NOISE_TH 32 ...

Page 59: ...ress 2 5 on remote to select up down category b Press 1 4 on remote to select up down Item c Press 0 10 on remote to select item 2 Change Data of Digital service mode 003 DIG_SRV_MODE category 003 DIG_SRV_MODE is one category of Digital service mode Please note because this operation is special a Press 2 5 on remote to select 003 DIG_SRV_MODE b Press 1 4 on remote to select up down Item c Press 0 ...

Page 60: ... wrong setting is written TV may not operate 000 SEG Select JDM code information 001 DEST Select destination information 002 MODELNAME Select model name 004 SERIAL Can be set only once for the new board a Change data for each model b Press Mute 0 on remote sequentially It shows red WRITE It indicate writing is processing c After a while Red WRITE disappears Writing process is done after a while DI...

Page 61: ...ST Press mute on remote Added green EXE after green RST d Press 0 on remote Green EXE RST changes to red EXE RST It indicate writing is processing After a while red EXE RST changes to green SERVICE And all LED lights Writing process is done at this point Another way You can set to shipping condition w o entering Service Mode Cursor Up on remote Power Key on Front panel TIMER Standby POWER ...

Page 62: ... output power strength Change Data of VPC service mode a Select 005 TD category by pressing 2 5 on remote b Select 000 EMIT_STR item by pressing 1 4 on remote c Change data from 0 to 1 by pressing 3 6 on remote 0 Strong Default 1 Weak d Save by pressing Mute 0 or 10 Reboot VPC SERVICE 005 TD 000 EMIT_STR 1 ...

Page 63: ...USTMENT HDD REC SETTING DIGITAL REC_SETTING SERVICE REC_SETTING 1 Key Copy 2 HDD Re Register x HDDs OK xx HDD Re Register a Press 2 to select HDD Re Register Item b Press Enter or 12 twice to execute the command c If OK xx x 1 If NG xx x ...

Page 64: ...ad Set Stationary colored lines or dots No video one of Inputs No video all Inputs No Remote Wireless can t connect No Audio Skype Can t Work BATL BOARD G BOARD HLT2 BOARD SPEAKER Skype MODULE WIFI MODULE LD BOARD LVDS CABLE T CON LCD PANEL Problem POWER POWER AUDIO POWER PANEL TCON PANEL INVERTER TEMP Software EMITTER doubtful part Few possibility Reference Video missing or distorted Symptoms Shu...

Page 65: ... No Picture No Sound Is the network connection OK See Can t connect network No Yes Yes No No Yes Is the camera function OK See Camera malfunction No Yes See 3D malfunction No Yes Is the 3D function OK Do the buttons on the TV Remote Commander work properly See TV Commander button malfunction No No Yes No Yes See Skype malfunction No Is the Skype function OK See HDD Rec malfunction No Is the HDD Re...

Page 66: ... 66 TROUBLE SHOOTING 3 3 NO POWER No Power Check STBY 3 3V at pin 10 of CN6001 on the B Board Harness G Board Replace Between G Board to B Board Harness B Board NG OK NG OK Turn on the Switch Check Power Saving Switch SW OFF SW ON ...

Page 67: ...67 1 2 times blinking Main Power Error TROUBLE SHOOTING 3 4 STANDBY LED BLINK 2 times blinking Check REG12V at pins 2 3 of CN6001 on the B Board B Board Harness G Board Replace Between G Board to B Board Harness 12V NG 12V OK NG OK ...

Page 68: ... B Board F6001 IC6005 etc B Board Speaker Check 3 3V_MAIN at pins 9 10 of CN9003 the B Board Check Speaker Impedance at SP Connector F6003 IC6003 etc B Board Check AUDIO 12 5V at pins 8 9 of CN6001 on the B Board G Board Check 12 5V at F4601 on the B Board F4601 IC4601 etc B Board IC4601 etc B Board DC_ALERT NG OK AUDIO AUDIO FE BE Communication NG OK NG OK NG OK NG OK ...

Page 69: ...4 times blinking Balancer Error 4 time blinking Check PANEL_FAIL at pin 7 of CN6002 on the B Board Panel B Board Between 0 84V to 2 65V Change G Board G Board Below 0 84V Symptom improvement NG Change LED Driver Board LED Driver Board Symptom improvement ...

Page 70: ...EL_VCC at pin 1 of CN6001 on on the B Board G Board Replace the Harness Between G and Panel Replace the LVDS Harness Panel T con change B Board Harness LVDS Harness Panel T con 12V NG 12V OK NG Symptom improvement Symptom improvement Symptom improvement NG NG RGB sensor Change RGB Sensor Symptom improvement ...

Page 71: ...d and the LED driver board Harness Change G board G Board NG Light Source Inside Panel Module Change LED driver board LED Driver Board NG Check FFC connection between the LED driver board and the light source inside the panel module FFC Connection NG NG OK OK Symptom improvement Symptom improvement Change B board B Board Symptom improvement ...

Page 72: ... times blinking Setting circumstance is OK Temperature Ventilation etc Set to another Location etc NO YES Change B Board and Aging a few hours B Board OK Panel 7 8 times blinking Software Error 8 times blinking If the Symptom Improved by changing the WIFI module B Board NO WIFI Module YES ...

Page 73: ...820 823 825 AEP UK 73 TROUBLE SHOOTING 8 10 times blinking Emitter Error 10 times blinking Check the harness between the T con Board and the HEM2 Board Harness NG OK Change HEM2 Board HEM2 Board OK T CON Board NG ...

Page 74: ...E No Picture Press HOME Key OSD displayed Replace the B T con T con LD FFC G Board Check the G LD Harness No Change B Board Change G Board B Board Harness B T con T con LD FFC B Board LCD Panel T con LD Yes OK NG NG OK NG OK NG OK TROUBLE SHOOTING ...

Page 75: ...23 825 AEP UK 75 TROUBLE SHOOTING 3 6 NO SOUND No Sound Check the Speaker Harness Speaker Harness Replace the B Board B Board Speaker OK NG NG OK Check the Speakers setting Change to TV Speaker Audio System TV Speakers ...

Page 76: ...5 AEP UK 76 3 7 TV COMMANDER BUTTONS MALFUNCTION TROUBLE SHOOTING 1 TV button malfunction Button malfunction on the TV Replace the Harness between B to Switch Unit Switch Unit Harness Switch Unit change B Board OK NG OK NG ...

Page 77: ...commander Green LED light at power indicator OK NG Sensor is broken HLR Board B Board OK NG Mechanical ex bezel Green LED blinks at power indicator when using commander near sensor s window Check the Harness between the B Board and the HLR Board Exchange the Harness Exchange the HLR Board Harness OK NG OK OK NG NG ...

Page 78: ...ork on the TV Connection result Local Access Connection result Cable Connection OK NG OK NG Connection result Internet Access Proxy setting NG B Board Check the Ethernet Cable Ethernet Cable Check IP address and Local router setting Wired Set up IP address setting Check Local router DHCP server Auto Manual OK NG ...

Page 79: ...n No signal Access Point B Board Error Message appear when the Wireless Network is selected USB Dongle NO YES NO YES 3 Internal Wireless Network malfunction Wireless Network on the TV Is the radio field Strength too weak or even No signal Access Point B Board Error Message appear when the Wireless Network is selected Wireless Module Harness NO YES NO YES ...

Page 80: ...ror Message appear when the Presences Sensor setting Module optical problem change module Module Harness Is image is clear on setting menu at module unit only Mechanical Problem Yes No Presence Sensor Setting Press HOME then select System Settings Eco Presence Sensor Yes No Error message image Setting Menu ...

Page 81: ...ng environment Panel T con How to confirm IR output ex Look IR LED through CCD CMOS camera IR has been output on HEM board during 3D displaying Replace HEM2 board Symptom improvement Check whether there is interception thing between Emitter and glasses No Yes Yes Is 3D glasses power on Power on or Charge battery 3D glasses ...

Page 82: ...run Skype App Spec USB overload Connect to other USB port B board Insert other Skype unit or USB dongle Skype unit B board Network connected Do network setup Yes No Yes No No OK NG OK NG OK NG Next page Yes 3 11 Skype MALFUNCTION 1 2 Unplug other USB device AC OFF ON TROUBLE SHOOTING ...

Page 83: ...cus work Sound quality No video Manual Focus work Check Auto Focus area Enough network speed Skype unit Call Skype sound test Far end setting system Move unit away from speaker Skype unit Audio problem Video problem Previous page OK NG Yes No Yes No No Yes Yes NG 3 11 Skype MALFUNCTION 2 2 TROUBLE SHOOTING ...

Page 84: ...the appropriate USB port Connect to the appropriate port No Yes USB Hub is inserted in between the USB port and HDD USB Hub is not supported Yes No Is the drive size larger than 32GB and Smaller than 2TB Only 32GB 2TB is supported No Yes All the setups and restrictions listed in iManual are cleared Check the iManual No Yes ...

Page 85: ... Power_Control UARTA LOG UARTC Hotel ECS UARTD PEM_LOG I2CA Hotel_Clock MODE_PEM Reset SIRCS DIMMER2 TL JIG Hotel ECS Temp Sensor Temp Sensor I2CA X_Hotel_PWR_CTRL X tal X tal AC_MON Reset Reset RST JTAG I2CA EQSW Temp Sensor Hotel Clock I2CB Ext Demod I2CC Panel RGB Sensor UARTA LOG UARTD PEM UARTB RF Remote UARTC IR Blaster ECS Tuner_Sig_Det DIMMER LOGO DIMMER_DC DMD_CLK_ENABLE2 DEBUG_LED2 DEBUG...

Page 86: ...1 NC 6 M W P 2 1 D R 1 2 1 3 P _ 3 D D O _ L E N A P V 3 3 Y B T S W S 1 3 C N 7 1 7 1 GND 7 M W P 2 1 D R 0 2 2 3 N _ 3 D D O _ L E N A P T E D _ Y E K _ W S 2 3 C N 8 1 8 1 4 PWM8 8 M W P 2 D N G 9 1 3 3 D N G Y E K _ R E W O P _ W S 3 3 2 8 1 1 C N Y S 9 1 9 1 4 PWM7 D N G 1 K L C R 8 1 4 3 P _ K L C _ D D O _ L E N A P T S R _ Y E K _ W S 4 3 C N 5 1 2 T E S E R 0 2 0 2 4 PWM6 E P Y T _ D L 1 ...

Page 87: ... ASSEMBLY FOR PWB 10P 7 9 AC_OFF_DET 1 8 POWERON 6 7 BL_ERR NC 6 NC NC 5 NC NC 4 NC N O _ N O C T 3 8 1 1 V 2 1 2 2 V 2 1 r e t t i m E D 3 3 2 PFC_PWR 3 3 D N G V a 3 9 1 GND 4 4 D N G CN6002 GLS_CTRL 5 5 1 842 559 11 GLS_CTRL2 6 6 EMI_FAIL 7 7 8 8 C N 1 821 135 11 G5AW G4AW To B board 100106 T CON_Vcc12V 28 1 GND 27 3 T CON_VCC12V 26 2 GND 25 4 T CON_VCC_12V To B 24 NC GND 23 NC BDR_ASU_12V 22 N...

Page 88: ...2 1 D R 0 2 2 3 N _ 3 D D O _ L E N A P T E D _ Y E K _ W S 2 3 C N 8 1 8 1 4 PWM8 8 M W P 2 D N G 9 1 3 3 D N G Y E K _ R E W O P _ W S 3 3 2 8 1 1 C N Y S 9 1 9 1 4 PWM7 D N G 1 K L C R 8 1 4 3 P _ K L C _ D D O _ L E N A P T S R _ Y E K _ W S 4 3 C N 5 1 2 T E S E R 0 2 0 2 4 PWM6 E P Y T _ D L 1 K L C R 7 1 5 3 N _ K L C _ D D O _ L E N A P Y E K _ W S 5 3 3 3 1 3 D N G e l u d o m C R F R 1 2...

Page 89: ...N 1 821 135 11 CN6101 SJM20 28WLB To B board 100106 T CON_Vcc12V 28 1 GND 27 3 T CON_VCC12V 26 2 GND 25 4 T CON_VCC_12V To B 24 NC GND 23 NC BDR_ASU_12V 22 NC GND 21 NC BDR_ASU_12V 20 NC GND 19 NC REG12V 18 2 GND 17 4 REG12V 16 3 GND 15 5 AU_12V 14 8 AU_GND 13 6 AU_12V 12 9 AU_GND 11 7 STBY3 3V 10 10 GND 9 1 T CON_ON 8 3 AC_OFF_DET 7 9 BL_ERR 6 7 NC 5 NC NC 4 NC PFC_ON 3 2 NC 2 NC POWERON 1 8 V 2 ...

Page 90: ...IRCUIT BOARDS LOCATION KDL 46HX820 823 825 G5AW BOARD KDL 55HX820 823 825 G6AW BOARD BATL BOARD BATL BOARD HLT2 BOARD HEM2 BOARD SWITCH UNIT G7A BOARD CAMERA MODULE HLT2 BOARD HEM2 BOARD CAMERA MODULE WIRELESS LAN CARD WIRELESS LAN CARD SWITCH UNIT ...

Page 91: ...tion parts of an assembled part are indicated with a collation number in the remark colum Items marked are not stocked since they are seldom required for routine service Some delay should be anticipated when ordering these items IMPORTANT When replacing LCD Panel or Circuit Boards ensure that all Radiation Sheets and Insulation Sheets are in their correct positions in the TV set ...

Page 92: ...5 FX0093501 HEM2 MOUNT 6 FX0012011 WIRELESS LAN CARD 7 FX0020701 CAP SEALING CAMERA 8 FX0019511 CAMERA MODULE 9 FX0012211 ANTENNA 10 FX0019711 ANTENNA 11 FX0029201 REAR COVER 46 EL A 12 FX0002711 COVER AC M 13 FX0018001 SHEET ANT C EL 14 FX0020901 COVER ANT L EL 15 FX0007801 STAND HEAD ML9 16 FX0009501 NECK L9 17 FX0009602 STAND BASE A L1 5 1 KDL 46HX820 823 825 5 1 1 CHASSIS 1 EXPLODED VIEWS 3 6 ...

Page 93: ... AEP FX0096301 BATL COMPL SERVICE HX825 AEP FX0096901 BATL COMPL SERVICE HX823 AEP UK FX0096802 BATL COMPL SERVICE HX820 I 57 FX0021321 BRACKET BOTTOM BAT L METAL FX0019231 BRACKET BOTTOM BAT L METAL HX825 58 FX0019121 BRACKET SIDE BAT L METAL 59 FX0008301 SHEET INSULATION G4 60 FX0028511 STATIC CONVERTER TV 5GAW 61 FX0028711 SPEAKER BOX ASSY 9X5CM 62 FX0029302 CENTER CABINET 46 POR 5 1 2 CHASSIS ...

Page 94: ...D WITH CONN HX823 UK 4 FX0028811 SPEAKER BOX ASSY 8X2CM 5 FX0093501 HEM2 MOUNT 6 FX0012011 WIRELESS LAN CARD 7 FX0020701 CAP SEALING CAMERA 8 FX0019511 CAMERA MODULE 9 FX0012211 ANTENNA 10 FX0019711 ANTENNA 11 FX0023501 REAR COVER 55 EL A 12 FX0002711 COVER AC M 13 FX0018001 SHEET ANT C EL 14 FX0020901 COVER ANT L EL 15 FX0007801 STAND HEAD ML9 16 FX0011801 NECK LL9 17 FX0018102 STAND BASE A LL1 3...

Page 95: ...MPL SERVICE HX820 AEP FX0096301 BATL COMPL SERVICE HX825 AEP FX0096901 BATL COMPL SERVICE HX823 AEP UK FX0096802 BATL COMPL SERVICE HX820 I 57 FX0021321 BRACKET BOTTOM BAT L METAL FX0019231 BRACKET BOTTOM BAT L METAL HX825 58 FX0019121 BRACKET SIDE BAT L METAL 59 FX0008301 SHEET INSULATION G4 60 FX0023811 STATIC CONVERTER TV G6AW 61 FX0010501 SHEET INSULATION G7 62 FX0023911 STATIC CONVERTER TV G7...

Page 96: ...01 LD 1 FX0029097 CONNECTOR ASSY 28P CN6001 BATL CN6002 BATL CN6151 G5A TCON 1 FX0028611 FLEXIBLE FLAT CABLE Y2 46S CN2001 BATL PANEL 1 FX0023601 GASKET TU Not shown FX0029112 HARNESS ASSY CN9006 BATL CN001 HLT2 HEM2 LOGO WIFI CAMERA SW CN4601 BATL SP 1 FX0021101 LABEL BATL METAL BOTTOM Not shown FX0021811 LABEL BATL METAL BOTTOM Not shown HX825 FX0021001 LABEL BATL METAL SIDE Not shown FX0001401 ...

Page 97: ... V CN8003TCON 1 FX0010921 CONNECTOR ASSY 2P CN6502 G6 CN6601 G7 G8 1 FX0011021 CONNECTOR ASSY 2P CN6501 G6 CN6600 G7 G8 1 FX0011545 CONNECTOR ASSY 7P CN6102 G6 CN6701 G7 G8 1 FX0027611 FLEXIBLE FLAT CABLE Y2 55S CN2001 BATL PANEL 1 FX0023601 GASKET TU Not shown FX0028214 HARNESS ASSY CN9006 BATL CN001 HLT2 HEM2 LOGO WIFI CAMERA SW CN4601 BATL SP 1 FX0021101 LABEL BATL METAL BOTTOM Not shown FX0021...

Page 98: ...ON HX820 AEP FX0021973 MANUAL INSTRUCTION HX825 AEP FX0022033 MANUAL INSTRUCTION HX820 823 AEP FX0022352 MANUAL INSTRUCTION HX820 IT FX0022413 MANUAL INSTRUCTION HX823 UK FX0006611 REMOTE COMMANDER RM ED044 Note The Bag Screw Assy contains the following Screw PSW M5x16 Hex Wrench User Screw ST ...

Page 99: ...KDL 46 55HX820 823 825 AEP UK 99 END 9 888 424 02 Sony Corporation Sony UK Service Promotions Dept English 11DP7100 1 Made in U K 2011 04 ...

Page 100: ...cable attached Note Make sure to hold the cable not to give any tension to the connector and scratch damage for the cable 3 Release the AC cable connector 4 Release the hooks of the COVER AC and remove it Note Take care not to cut your hands when releasing the hooks especially on the metal RC Confirm the hooks are not broken before re using the COVER AC If the hooks are broken please replace with ...

Page 101: ...KDL 46 55HX820 823 825 AEP UK 101 OK to grab curling area OK to grab with care sharp edge area NG to grab sharp edge and easy to deform APPENDIX 2 CAUTION FOR THE SHARP EDGES OF THE REAR COVER 46 ...

Page 102: ...KDL 46 55HX820 823 825 AEP UK 102 OK to grab curling area OK to grab with care sharp edge area NG to grab sharp edge and easy to deform APPENDIX 2 CAUTION FOR THE SHARP EDGES OF THE REAR COVER 55 ...

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