3
GB
GB
Troubleshooting
When the illumination LED is flashing
in red, count how many times it
flashes (interval time is three
seconds).
Press
"/1
on the TV to turn it off, disconnect
the AC power cord (mains lead), and inform
your dealer or Sony service centre of how the
indicator flashes (number of flashes).
When the illumination LED is not
flashing, check the items in the tables
as follows.
Also refer to “Troubleshooting” in the
i-Manual. If the problem persists, have your
TV serviced by qualified service personnel.
There is no picture (screen is dark) and
no sound.
Check the antenna (aerial)/cable connection.
Connect the TV to the AC power (mains), and
press
"/1
on the TV or remote.
Some programmes cannot be tuned.
Check the antenna (aerial) or dish.
For satellite models only:
The satellite cable might be short-circuited or
there might be connection problems of the
cable. Check the cable connection and then turn
the TV off with the Mains power On/Off switch,
and turn it on again.
The frequency that you entered is out of range.
Consult the received satellite broadcasting
company.
There is no Cable TV services
(programmes) found.
Check the cable connection or tuning
configuration.
Attempt the “Digital Auto Tuning” by selecting
“Antenna” instead of “Cable”.
The remote does not function.
Replace the batteries.
Your TV may be in SYNC mode.
Press
SYNC MENU
, select “TV Control” and then
select “Home (Menu)” or “Options” to control
the TV.
The “Parental Lock” password has
been forgotten.
Enter 9999 for the PIN code. (PIN code 9999 is
always accepted.)
The TV surrounds become warm.
When the TV is used for an extended period, the
TV surrounds become warm.
You may feel hot when touching there by the
hand.
Frozen audio or video, a blank screen,
or the TV does not respond to TV or
remote buttons.
Perform a simple reset of the TV by unplugging
the AC power cord for two minutes, then plug it
in again.
The CH+/–,
+/–,
/
/
/
,
,
and
HOME buttons cannot be located on
the TV.
See below illustration for location of the buttons
on the TV.
The illumination LED is turned on.
If you do not wish to light up the illumination
LED, you can turn it off.
Press
HOME
, then select “Settings”
t
“System
Settings”
t
“General Set-up”
t
“Illumination
LED”
t
“Off”. You can also press
OPTIONS
,
then select “Illumination LED”
t
“Off”.
Rear of TV
