background image

About Manuals

This TV comes with the following manuals. Please retain the manuals for future reference.

Note

• Before operating the TV, please read the “Safety Information”.
• Read the supplied safety documentation for additional safety 

information.

• Instructions about “Installing the TV to the Wall” are included within this 

TV’s instruction manual.

• Images and illustrations used in the Setup Guide and this manual are for 

reference only and may differ from the actual product.

• Setting menus are subject to change without notice due to software 

updates. 
For latest information, visit Sony support website.

Location of the identification label

Labels for the TV Model No. and Power Supply rating are located on the 
rear of the TV.

Installation/Set-up

Install and use the TV set in accordance with the instructions below in 
order to avoid any risk of fire, electric shock or damage and/or injuries.

Installation

• The TV set should be installed near an easily accessible AC power outlet 

(mains socket).

• Place the TV set on a stable, level surface to prevent it from falling over 

and causing personal injury or property damage.

• Install the TV where it cannot be pulled, pushed, or knocked over.

• Install the TV so that the TV’s Table-Top Stand does not protrude out 

from the TV stand (not supplied). If the Table-Top Stand protrudes out 
from the TV stand, it may cause TV set to topple over, fall down, and 
cause personal injury or damage to the TV.

Transporting

• Before transporting the TV set, disconnect all cables.
• Two or more persons are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below. Do not 

put stress on the panel and the frame around the screen.

• When lifting or moving the TV set, hold it firmly from the bottom.

• When transporting the TV set, do not subject it to jolts or excessive 

vibration.

• When transporting the TV set for repairs or when moving, pack it using 

the original carton and packing material.

Setup Guide

• TV installation and setup.

Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting, wall-mount installation, 

specification, etc.

Help Guide (On screen Manual)

• Settings, functions, Internet connection, 

troubleshooting, etc.

• To open it, press 

 (Input select) on the remote 

control and select [Help]. If [Help] does not exist, 
select [Edit] and add [Help].

• You can refer to the Help Guide with your 

smartphone.

https://rd1.sony.net/help/tv/
jusltn1/h_usltn/

IMPORTANT – Read the End User Software License Agreement 
before using your Sony product.

 Using your product indicates your 

acceptance of the End User Software License Agreement. The software 
license agreement between you and Sony is available online at Sony 
website (https://www.sony.net/tv-software-licenses/) or on your 
product screen. Press 

 (Quick Settings) on the remote control and 

select [Settings] 

 [System] 

 [About] 

 [Legal information] 

 

[End user license agreement].

Safety Information

Topple prevention 
(Models with supplied support belt kit)

Refer to the Setup Guide on top of the cushion.
The supplied wood screw is only for affixing to a solid object made of 
wood.

(Except models with supplied support belt kit)

Remote Control and TV

The remote control shape, layout, availability and 
function of remote control buttons may vary 
depending on your region/country/TV model/TV 
settings*

1

.

 (Power)

TV:

 Display TV channel list or switch to input.

 (Quick settings):

 Display Quick Settings.

 (Input select):

 Display and select the input 

source, etc.

123 (Control menu):

 Display the Control menu.

 

 

 

 

/ :

 On screen menu navigation 

and selection.

 (Back)

 (Home)

 (Google Assistant) /   (Microphone):

 Use 

Google Assistant*

2

*

3

 or voice search*

3

.

 + / – (Volume)

 (Mute)*

4

CH + / – (Channel)

 / 

 (Guide):

 Display the digital program guide of 

TV or Cable/Satellite box*

5

.

App buttons

BUILT-IN MIC SWITCH*

2

:

 Turn on/off the built-in 

MIC.

 (Power)

Remote Control sensor / Light sensor / LED

Built-in MIC*

2

*

3

*

6

:

 To enable the built-in MIC, 

press the Google Assistant/microphone button on 
the remote control and follow the on-screen 
instructions.

*1 For other remote control models, refer to the online Help 

Guide for details.

*2 Only for limited region/country/model/language.
*3 Google Assistant or voice search requires an Internet 

connection.

*4 Accessibility shortcut is available by pressing and holding 

 (Mute).

*5 [Cable/Satellite box setup] setting is required.
*6 Power consumption will increase when the built-in MIC is 

enabled as it is always listening.

Installing the TV to the Wall

Using the optional Wall-Mount Bracket (SU-WL850 
or SU-WL450)* (not supplied)

To Customers:

For product protection and safety reasons, Sony 
strongly recommends that installation of your TV be 
performed by Sony dealers or licensed contractors. Do 
not attempt to install it yourself.

To Sony Dealers and Contractors:

Provide full attention to safety during the installation, 
periodic maintenance and examination of this 
product.

Wall-Mount Bracket Installation Information

For instructions on Wall-Mount Bracket installation, 
see the Installation Information (Wall-Mount Bracket) 
on the product page for your TV model. 
https://www.sony-asia.com/support
• Follow the instruction guide provided with the Wall-

Mount Bracket for your model. Sufficient expertise is 
required in installing this TV, especially to determine 
the strength of the wall for withstanding the TV’s 
weight.

• Sony is not liable for any damage or injury caused by 

mishandling or improper installation.

• Only qualified service personnel should carry out 

wall-mount installations.

• For safety reasons, it is strongly recommended that 

you use Sony accessories, including:
—Wall-Mount Bracket SU-WL850
—Wall-Mount Bracket SU-WL450

• Be sure to use the screws supplied with the Wall-

Mount Bracket when attaching the Wall-Mount 
Bracket to the TV set. The supplied screws are 
designed as indicated by illustration when measured 
from the attaching surface of the Wall-Mount 
Bracket.
The diameter and length of the screws differ 
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may result 
in internal damage to the TV set or cause it to fall, 
etc.

• Be sure to store the unused screws and Table-Top 

Stand in a safe place until you are ready to attach the 
Table-Top Stand. Keep the screws away from small 
children.

* Only for limited region/country/model.

Optional Camera and Microphone 
Unit Cable Management

Troubleshooting

General troubleshooting for issues like: black screen, 
no sound, frozen picture, TV does not respond, or 
network is lost, do the following steps.

1

Restart your TV by pressing the power button on 
the remote control for about five seconds. The TV 
will restart. If the TV does not recover, try 
unplugging the AC power cord (mains lead) then 
press the power button on the TV and release it. 
Wait for two minutes, and plug in the AC power 
cord (mains lead).
Or, press the power button on the TV for about 
40 seconds until the TV turns off.

2

Refer to the Help menu shown below.

3

Connect your TV to the Internet and perform a 
software update. Sony recommends you to keep 
your TV software updated. Software updates 
provide new features and performance 
improvements.

4

Visit Sony support website (information provided at 
the end of this manual).

When you plug in the TV, the TV may not be able to 
turn on for a while even if you press the power 
button on the remote control or the TV. 

It takes time to initialize the system. Wait for about one 
minute, then operate it again.

The remote control does not function.

• Replace the batteries.

The parental lock password has been forgotten.

• Enter 4357 for the PIN and enter the new PIN.

This receiver complies with the minimum requirements as specified in 
National Telecommunications Commission, Memorandum Circular 02-
03-2016, Regarding the Sale and Labeling of ISDB-T Receivers, 
including Memorandum Circular No. 01-0302017, Amending Certain 
Provisions of Section 2 of NTC Memorandum Circular No. 02-03-2016 
(Sale and Labeling of ISDB-T Receivers).

For more information, refer to the Help 
Guide.
Press 

 

(Input select) on the remote 

control and select [Help]. If [Help] does 
not exist, select [Edit] and add [Help].

1

2

4

VS

10 mm - 12 mm

M6 screw 

(not supplied)

Cord 

(not supplied)

Screw 

(not supplied)

1.5 N·m 

{15 kgf·cm}

(supplied)

ȩ

Ȫ

ȫ

Ȭ

MIC

̚

̙

̘

̛

For more information on 
troubleshooting, refer to the Help Guide.
Press 

 

(Input select) on the remote 

control and select [Help]. If [Help] does 
not exist, select [Edit] and add [Help].

VS

Screw (M6)

Wall-Mount Bracket

10 mm - 12 mm

Television

5-037-349-

11

(1)

KD-75X80K / 65X80K / 55X80K / 50X80K / 43X80K

Reference Guide

Reviews: