-1
BDP-S5000ES
SECTION 9
TROUBLESHOOTING
Main Flow
Start (and return from each flow)
Yes
Does the WAIT display appear on the FLD in about 10 seconds after AC IN?
Yes
Does the WELCOME display clear in a few seconds after SW on of
power?
Yes
Does the WAIT display appear on the FLD after?
Yes
SYS ERR display on the FLD after 20 - 30 seconds?
No
Does the WELCOME display appear on the FLD when pressing the power button on the front panel?
No
Does the WELCOME display appear on the FLD when pressing the power button on the remote control?
Yes
Yes
To FL/FR Flow
Does XMB or SETUP screen appear on the video out
put screen?
No
To VP Board Flow
Yes
Yes
Icons can be selected using arror keys on the remote control
No
To FL/FR Flow
Yes
There are disks that cannot be played back
No
Proper sound is output when playing back BD
, DVD-ROM
, etc.
No
To AU Board Flow
Yes
Yes
To Drive Flow
Proper video appears when playing back BD
, DVD-ROM
, etc.
No
To VP Board Flow
Yes
Does appear on the composite video out
put screen?
No
To VP Board Flow
Recheck symptom of customer as CND
Yes
Is 5V/12V power supplied to the drive?
No
To Drive Power Flow
Yes
Symptom does not improve even when re
placin
g SATA cable
No
Replace SATA cable
Yes
Symptom does not improve even when re
placin
g drive
No
Replace drive
Yes
Replace MB board
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