30
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use
this troubleshooting guide to help
remedy the problem before requesting
repairs. Should any problem persist,
consult your nearest Sony dealer.
There is no picture or the picture is
not output correctly.
,
Check that all the connecting cables
are securely connected (page 13).
,
Switch the input selector on your TV
to display the signal from the player.
,
Reset the video output resolution to the
lowest resolution by pressing
x
on the
player for more than 10 seconds.
,
For HDMI connections, try the
following:
1
Turn the player off and
on again.
2
Turn the connected
equipment off and on again.
3
Disconnect and then reconnect the
HDMI cable.
,
The HDMI OUT jack is connected to a
DVI device that does not support
copyright protection technology.
,
For HDMI connections, check the
[Output Video Format] settings in the
[Screen Settings] setup (page 25).
,
When the analog signals are also
output, set [BD-ROM 24p Output] or
[DVD-ROM 24p Output] to [Off] in
the [Screen Settings] setup (page 25).
,
For BD-ROMs, check the [BD-ROM
24p Output] or [DVD-ROM 24p
Output] setting in the [Screen Settings]
setup (page 25).
The display language on the screen
switches automatically when
connected to the HDMI OUT jack.
,
When [Control for HDMI] is set to
[On] (page 27), the display language
on the screen automatically switches
according to the language setting of the
connected TV (if you change the
setting on your TV, etc.).
There is no sound or the sound is not
output correctly.
,
Check that all the connecting cables
are securely connected (page 13).
,
Switch the input selector on your AV
amplifier (receiver) so that the audio
signals of the player are output from
your AV amplifier (receiver).
,
If the audio signal does not come
through the DIGITAL OUT
(COAXIAL)/HDMI OUT jack, check
the audio settings (page 25).
,
For HDMI connections, try the
following:
1
Turn the player off and
on again.
2
Turn the connected
equipment off and on again.
3
Disconnect and then reconnect the
HDMI cable.
,
For HDMI connections, if the player is
connected to a TV through an AV
amplifier (receiver), try connecting the
HDMI cable directly to the TV. Refer
also to the instruction manual supplied
with the AV amplifier (receiver).
,
The HDMI OUT jack is connected to a
DVI device (DVI jacks do not accept
audio signals).
Picture
Sound
Summary of Contents for BDP-BX39
Page 39: ......
