Troubleshooting
How do I change the sound output device?
If you do not hear sound from the device connected to the
HDMI
port or the headphones/
OPTICAL OUT
jack, you need to
change the device for sound output.
1
Close all open programs.
2
Click
Start
and
Control Panel
.
3
Click
Hardware and Sound
.
4
Click
Manage audio devices
under
Sound
.
5
On the
Playback
tab, select the desired device for sound output and click
Set Default
.
What should I do if I do not hear the sound from the sound output device connected to the
HDMI port or the headphones/OPTICAL OUT jack?
❑
Once you have connected a device to the
HDMI
port or the headphones/
OPTICAL OUT
jack, you need to change the
sound output device if you want to hear sound from the device. For the detailed procedure, see
How do I change the
sound output device?
❑
If you still hear no sound from the sound output device, follow these steps:
1
Follow steps 1 to 4 in
How do I change the sound output device?
.
2
On the
Playback
tab, select the HDMI or S/PDIF icon and click
Properties
.
3
Click the
Advanced
tab.
4
Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
5
Click
OK
.
