Sony 65X8000C Service Manual Download Page 80

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KD-65X8000C(CH)

TROUBLE SHOOTING

[Network Set-up]

>[Wired Set-up]

on the TV

Ethernet Cable

Connection Results

Cable Connection

Proxy setting

Connection Results

Local Access

Connection Results

Internet Access

Failed

Wired Set-up

IP address setting

Auto

Check

Local router

DHCP server

Manual

Check IP address

Local router setting

Check cable

B board

3-9. NETWORK MALFUNCTION

1) Ethernet (Wired)

All manuals and user guides at all-guides.com

Summary of Contents for 65X8000C

Page 1: ...ject 1 0 7 2015 Original manual issue LCD TV 9 888 579 01 HISTORY INFORMATION FOR THE FOLLOWING MANUAL ORIGINAL MANUAL ISSUE DATE 7 2015 GN1T CHASSIS Segment XFLL All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...SERVICE MANUAL LCD TV 9 888 579 01 GN1T CHASSIS Segment XFLL All manuals and user guides at all guides com ...

Page 3: ...KD 65X8000C CH 3 MODEL LIST MODEL COLOR COMMANDER DEST MODEL COLOR COMMANDER DEST KD 65X8000C Black RMT TX100C CHINA All manuals and user guides at all guides com ...

Page 4: ...ze TVs require two or more people Correct hand placement while carrying the TV is very important for safety and to avoid damages SAFETY RELATED COMPONENT WARNING Components identified by shading and mark on the schematic diagrams exploded views and in the parts list are critical for safe operation Replace these components with Sony parts whose part numbers appear as shown in this manual or in supp...

Page 5: ...extended period of time 4 Do not expose the LCD panel to direct sunlight 5 Avoid contact with water It may cause a short circuit within the module 6 Disconnect the AC power when replacing the backlight CCFL or inverter circuit High voltage occurs at the inverter circuit at 650Vrms 7 Always clean the LCD panel with a soft cloth material 8 Use care when handling the wires or connectors of the invert...

Page 6: ... all the insulators 4 Look for unauthorized replacement parts particularly transistors that were installed during a previous repair Point them out to the customer and recommend their replacement 5 Look for parts which though functioning show obvious signs of deterioration Point them out to the customer and recommend their replacement 6 Check the line cords for cracks and abrasion Recommend the rep...

Page 7: ...ltage scale The Simpson s 250 and Sanwa SH 63TRD are examples of passive VOMs that are suitable Nearly all battery operated digital multimeters that have a 2 VAC range are suitable see Figure A How to Find a Good Earth Ground A cold water pipe is a guaranteed earth ground the cover plate retaining screw on most AC outlet boxes is also at earth ground If the retaining screw is to be used as your ea...

Page 8: ...instruction manual for the user s knowledge and reference If an error symptom cannot be reproduced the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur RED LED blinking count Detection Items 2x G B Main 12V over voltage MAIN_POWER 3x B Main 5 0V failure DC_ALERT B S Audio amp protection AUD_ERR 4x None 5x...

Page 9: ...0 000000000000 000 Back 00005 00414 00002 Home Exit Smart Core Red LED blinking count Error item Naming Error count Total Operation Time hr Boot Count Panel Operation Time hr Error timestamp for last recorded error Error timestamp for second last recorded error Error timestamp for 3rd last recorded error Since the diagnostic results displayed on the screen are not automatically cleared always chec...

Page 10: ...of the disassembly or assembly of parts 1 1 1 STAND AND NECK 1 1 KD 65X8000C 4 screws SCREW PSW M5X12 P N 2 580 607 01 STAND NECK NECK 2 screws SCREW PSW M5X20 2 screws SCREW PSW M5X20 STAND SHAFT 2L SWN A These screws are included in BAG SCREW 2L SWN P N 4 570 853 01 All manuals and user guides at all guides com ...

Page 11: ...5X8000C CH 11 DISASSEMBLY 1 1 KD 65X8000C 1 1 2 LABEL REAR TERMINAL AND LABEL SIDE TERMINAL W LABEL SIDE TERMINAL W LABEL REAR TERMINAL All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 12: ...D 65X8000C CH 12 DISASSEMBLY 1 1 KD 65X8000C 1 1 3 AC COVER AND POWER SUPPLY CORD AC COVER 1 2 3 4 POWER SUPPLY CORD Screw SCREW PSW M4X10 P N 4 159 298 01 5 All manuals and user guides at all guides com ...

Page 13: ...000C 1 1 4 COVER REAR 2L SWN A 2 COVER REAR 2L SWN A 7 screws SCREW BVTP 4X12 TYPE2 IT 3 P N 2 580 639 01 6 screws SCREW PSW M4X10 P N 4 159 298 01 12 screws SCREW PWH M3X6 P N 4 452 935 11 1 NOTE All manuals and user guides at all guides com ...

Page 14: ...KD 65X8000C CH 14 DISASSEMBLY 1 1 5 TAPE 1 1 KD 65X8000C TAPE TAPE All manuals and user guides at all guides com ...

Page 15: ...KD 65X8000C CH 15 DISASSEMBLY 1 1 6 TAPE AND WIRE DRESSING 1 1 KD 65X8000C TAPE TAPE TAPE All manuals and user guides at all guides com ...

Page 16: ...KD 65X8000C CH 16 DISASSEMBLY 1 1 7 TAPE 1 1 KD 65X8000C TAPE DK020FR 19 19X50 SHEET TAPE TAPE TAPE All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 17: ...KD 65X8000C CH 17 DISASSEMBLY 1 1 8 WIRE DRESSING 1 1 KD 65X8000C All manuals and user guides at all guides com ...

Page 18: ...KD 65X8000C CH 18 DISASSEMBLY 1 1 KD 65X8000C 1 1 9 SPEAKER BOX ASSY L 1 2 3 SPEAKER BOX ASSY L All manuals and user guides at all guides com ...

Page 19: ...KD 65X8000C CH 19 DISASSEMBLY 1 1 10 SPEAKER BOX ASSY R 1 1 KD 65X8000C 1 2 3 SPEAKER BOX ASSY R All manuals and user guides at all guides com ...

Page 20: ...KD 65X8000C CH 20 DISASSEMBLY 1 1 11 BT ANTENNA 1 1 KD 65X8000C 1 2 3 BT ANTENNA Screw SCREW PSW M3X6 P N 2 990 421 41 All manuals and user guides at all guides com ...

Page 21: ...KD 65X8000C CH 21 DISASSEMBLY 1 1 12 SMART CORE 1 1 KD 65X8000C 1 2 SMART CORE NOTE All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 22: ...KD 65X8000C CH 22 DISASSEMBLY 1 1 13 SWITCH UNIT 1 1 KD 65X8000C 1 2 3 SWITCH UNIT All manuals and user guides at all guides com ...

Page 23: ...000C CH 23 DISASSEMBLY 1 1 14 HARNESS ASSY MAIN AND CONNECTOR ASSY 28P 1 1 KD 65X8000C HARNESS ASSY MAIN P N 1 910 110 66 CONNECTOR ASSY 28P P N 1 910 110 65 1 2 3 All manuals and user guides at all guides com ...

Page 24: ...KD 65X8000C CH 24 DISASSEMBLY 1 1 15 SLIDE CLAMP 1 1 KD 65X8000C 1 2 SLIDE CLAMP 1 2 SLIDE CLAMP 1 2 SLIDE CLAMP SLIDE CLAMP All manuals and user guides at all guides com ...

Page 25: ...MBLY 1 1 16 BRACKET SP 2L SWN A 1 1 KD 65X8000C 4 screws SCREW PSW M3X8 P N 2 580 593 01 1 2 3 BRACKET SP 2L SWN A 1 2 3 4 screws SCREW PSW M3X8 P N 2 580 593 01 BRACKET SP 2L SWN A All manuals and user guides at all guides com ...

Page 26: ...Y 1 1 17 BRACKET STAND 2L SWN 1 1 KD 65X8000C 1 2 3 4 BRACKET STAND 2L SWN 12 screws SCREW PSW M3X8 P N 2 580 593 01 2 screws PULLEY STAND HWI P N 4 534 964 01 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 27: ...KD 65X8000C CH 27 DISASSEMBLY 1 1 18 GL6 1 1 KD 65X8000C 1 4 GL6 3 2 6 screws SCREW PSW M3X6 W12 P N 4 256 393 12 All manuals and user guides at all guides com ...

Page 28: ...KD 65X8000C CH 28 DISASSEMBLY 1 1 19 SHEET INSULATION HRN L 1 1 KD 65X8000C 1 2 NOTE SHEET INSULATION HRN L All manuals and user guides at all guides com ...

Page 29: ... 849 079 11 KD 65X8000C CH 29 DISASSEMBLY 1 1 20 TAPE AND FLEXIBLE FLAT CABLE 41P XFF AND FLEXIBLE FLAT CABLE 51P XFF 1 1 KD 65X8000C 2 3 FLEXIBLE FLAT CABLE 41P XFF P N 1 849 078 11 1 TAPE All manuals and user guides at all guides com ...

Page 30: ...KD 65X8000C CH 30 DISASSEMBLY 1 1 21 BRACKET SIDE F MOLD 1 1 KD 65X8000C 2 3 1 BRACKET SIDE F MOLD All manuals and user guides at all guides com ...

Page 31: ...KD 65X8000C CH 31 DISASSEMBLY 1 1 22 BMFW 1 1 KD 65X8000C 2 3 1 BMFW 8 screws SCREW PSW M3X6 P N 2 990 421 41 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 32: ...01 However please confirm PWB P N before that If the PWB P N is old type 1 894 595 11 21 need gaskets If the PWB P N is new type suffix 12 22 or later no need gaskets There is no problem even if you were mounting a gasket on new type suffix 12 22 or later Five attachment positions of Gasket BMFW B Side view PWB P N indication location All manuals and user guides at all guides com ...

Page 33: ... CH 33 DISASSEMBLY 1 1 24 SHEET THERMAL BM AND PLATE MAIN S HRN 1 1 KD 65X8000C SHEET THERMAL BM PLATE MAIN S HRN 2 screws SCREW PSW M3X6 P N 2 990 421 41 1 2 3 4 NOTE All manuals and user guides at all guides com ...

Page 34: ...KD 65X8000C CH 34 DISASSEMBLY 1 1 25 LCD PANEL 1 1 KD 65X8000C LCD PANEL NOTE All manuals and user guides at all guides com ...

Page 35: ...KD 65X8000C CH 35 DISASSEMBLY 1 2 1 BRACKET WIFI ASSY 1 2 SMART CORE 1 3 BRACKET WIFI ASSY 2 All manuals and user guides at all guides com ...

Page 36: ...WLAN BT MODULE 11AC ASSY 1 2 KD 65X8000C CH 36 DISASSEMBLY 1 2 2 WLAN BT MODULE 11AC ASSY 1 3 2 1 2 SMART CORE NOTE All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 37: ... 37 DISASSEMBLY 1 2 SMART CORE 1 2 3 SHEET THERMAL SC AND WLAN BT MODULE 11AC WLAN BT MODULE 11AC 1 2 1 2 4 HEAT SINK SC AND BRACKET WIFI SHEET THERMAL SC Opposite side of WLAN BT MODULE 11AC ASSY All manuals and user guides at all guides com ...

Page 38: ...2 KD 65X8000C CH 38 DISASSEMBLY 1 2 5 COVER TOP 1 COVER TOP 1 2 SMART CORE NOTE All manuals and user guides at all guides com ...

Page 39: ...KD 65X8000C CH 39 DISASSEMBLY 1 2 6 PANEL ORNAMENT 1 2 3 1 2 SMART CORE PANEL ORNAMENT 1 2 All manuals and user guides at all guides com ...

Page 40: ...KD 65X8000C CH 40 DISASSEMBLY 1 2 7 LIGHT GUIDE LIGHT GUIDE 1 2 3 1 2 SMART CORE LOCK PORTION All manuals and user guides at all guides com ...

Page 41: ...KD 65X8000C CH 41 DISASSEMBLY 1 2 8 HSC3_L MOUNT 1 3 HSC3_L MOUNT 2 1 2 SMART CORE NOTE All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 42: ...KD 65X8000C CH 42 DISASSEMBLY 1 2 9 CASE BOTTOM LL CASE BOTTOM LL 1 2 SMART CORE All manuals and user guides at all guides com ...

Page 43: ...rvice Mode Model Information Self diagnosis History Video Audio Panel PQ 4 How to use the remote commander 5 When finished the operation of service mode please AC Plug OFF ON the TV set If you don t do AC plug OFF ON remain the Service Mode App and User can see the Service Mode after RC ON Function The flow of control Service mode on Display 5 Vol Up Power Service mode off MENU HOME Item up down I...

Page 44: ...FTWARE VERSION 1 In Service Mode select Model Information press Enter or button to enter Status Information 2 Press Enter or Return button to return to Service Mode Set Home Exit General Setting Tuner Wifi Service Mode Model Information Self diagnosis History Video Audio Panel PQ Set Home Exit General Setting Tuner Wifi Service Mode Model Information Self diagnosis History Video Audio Panel PQ Mod...

Page 45: ...l Number can be set ONLY ONCE 5 Press or button to select YES or NO Select YES if input data is correct Select NO if input data is incorrect Press Enter to save answer Model Number Setting Serial Number Edit _ _ _ _ _ _ _ Mode Status Information Model Information Model Number Setting Serial Number Edit 9 9 9 9 9 9 9 Service Mode Status Information Model Information Yes No Input Data correct Set Ho...

Page 46: ...out and the serial number that has been input is displayed User will not able to edit anymore If NO is selected the input data is not saved into EEPROM The serial number that has been input is displayed User can still edit the Serial Number Model Number Setting KDL 40X500B Serial Number Edit 9 9 9 9 9 9 9 Service Mode Status Information Model Information Yes No Input Data correct All manuals and u...

Page 47: ...e g KDL 40X500B CO1 KDL 40X500C BR6 4 Select one Product Name from the list press Enter will pop dialog to inform user to confirm data Model dependent settings will be overwritten into EEPROM _ _ _ _ _ _ _ _ _ _ _ _ OK MODEL_NUMBER_SETTING Set Home Exit General Setting Tuner Wifi Service Mode Model Information Self diagnosis History Video Audio Panel PQ Service Mode Serial Number Edit Status Infor...

Page 48: ...or b To select WB Adjustment press button c To change data press or on remote commander Back R WB Gain 0 G WB Gain 0 B WB Gain 0 R WB Offset 0 G WB Offset 0 B WB Offset 0 Set Home Exit Service Mode Set Home Exit Tuner Wifi BT Model Information Self diagnosis History Video Audio Panel PQ General Setting All manuals and user guides at all guides com ...

Page 49: ...ansfer by pressing or on remote commander b To change the items press or on remote commander and press Enter button Selectable items are 0 SoC to T con 1 T con to SoC 2 Not atction c Select start and press Enter button to start transfer Service Mode Set Home Exit Tuner Wifi BT Model Information Self diagnosis History Video Audio Panel PQ General Setting Back 0 SoC to T con Mura data transfer 0 SoC...

Page 50: ...t B Board p l p p p l l p p l l p p l p p p G Board l p p p l l p H Board p l l K Board p l Speaker p l Wifi BT Module l l p l LD Board l p V By One FFC p p p Tcon l p p p LCD Panel p l l p l p Problem Power Power LD Panel Communi cation Panel Backlight TEMP Soft ware Emitter Audio Local UART Local I2C 1 Confirm the claimed symptom 2 Select that symptom from the chart 3 Bring all the boards and ca...

Page 51: ...2 1 NO POWER PCU No Power Check STBY 3 3V C9030 On B board Harness G Board Replace Between G Board to B Board Harness B Board NG OK NG OK u Com Failure DDCON LDO Main Device Failure All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 52: ...on ucom pin11 is 3 0V Change IC9017 No Yes Yes Change IC9017 No Check P_ON_ 1 P on ucom pin13 is 3 0V Check PGOOD_1 R9173 Voltage Is the voltage 3 0V No POWER DDCON LDO Check 1 0V DDCON IC9008 No Check C9117 Voltage Is the voltage 3 0V Check 3 3V_STBY R9144 CN9000 26pin No Check POWER_ON P on ucom pin19 Is the voltage 3 0V Try AC Off and On after few minutes If pin19 keep Low change IC9017 If pin1...

Page 53: ... the voltage 3 0V Change IC9017 No Yes Change IC9017 No END Ucom IC9017 is working OK Yes Check X_SYSTEM_RST P on ucom pin16 Is the voltage 3 0V Change IC9017 No Yes If BL_MUTE R9174 is 0V Check BL_ON P on ucom pin18 Is the voltage 3 0V Change IC9017 No Yes If PANEL_PWER_ON R9172 is 0V Check XRST P on ucom pin17 Is the voltage 3 0V All manuals and user guides at all guides com ...

Page 54: ...heck Enable pin voltage Is voltage 2 5V No Power U Com Failure Change Fuse No No START Yes Change DDCON IC Check fuse F9xxx Is fuse OK Check Vcc voltage C9xxx Is voltage 12 0V Check POWER_ON P on ucom pin19 Refer to No Power U Com Failure No Yes Yes 3 2 3 NO POWER DC_OFF_DET check All manuals and user guides at all guides com ...

Page 55: ...START Yes Change DDCON IC9009 Check Vcc voltage C9061 Is voltage 3V Yes Check D9000 Is diode No Yes Check G board and harness Change D9001 No Check Vcc voltage C9061 Is voltage 4V Yes Check D9001 Is diode No Yes Check 5V_MAIN DDCON IC9001 Check IC9403 Vcc voltage C9428 Is voltage 12V No Yes All manuals and user guides at all guides com ...

Page 56: ...oltage Is voltage 3V 1 2 No Power U Com Failure No START Yes Change LDO IC Check Vcc voltage C9xxx Is voltage 3V Check 3 3V_MAIN DDCON IC9003 No Yes Yes 3 2 6 NO POWER LDOs check check All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 57: ...Check 12V_REG at pin 13 15 17 of CN9000 on B Board Voltage 13 2V Yes No B Board G Board 3 3 2 3 Times Blinking DC Alert BMFL BMFW board 3 time blinking Check 5 0V_MAIN at pin1 in IC8001 4 959V Voltage 5 285V IC9014 etc B Board DC_ALERT NG OK Go to Audio check point AUDIO All manuals and user guides at all guides com ...

Page 58: ...rror LED 3x blinking See other flow No Yes Go to page Power Off Checking 1 Go to page Power off Checking 2 Replace B K Harness OK Yes No Replace K PWB OK Replace B PWB OK Yes No Yes Segment XS Yes No B K harness NG K PWB NG B PWB NG All manuals and user guides at all guides com ...

Page 59: ...out short See Note 1 3 B PWB Fuse broken See Note 1 No Yes No Yes Yes No 3 Fuse open check Measure impedance of fuse F7700 F7702 5A 12 5V If fuse open NG 1 PVDD GND short check Measure impedance between PVDD and GND at C7706 C7707 If impedance is 100Ω NG 2 LDO out short check Measure impedance between 3 3V and GND at C9130 If impedance is 100Ω NG 3 Fuse open check Measure impedance of fuse F7702 F...

Page 60: ...782 or C7834 See 3 3 Voltage rise more than 0V for a moment at power on Yes 5 12 5V check 12 5V is supplied to K PWB for a moment before LED 3x blinking Power Off Check 2 No Replace G K Harness OK Yes Replace G PWB OK No Yes No Yes Return to LED 3x blinking Finish Segment XS Yes No 4 12 5V check 12 5V is supplied to B PWB for a moment before LED 3x blinking No Replace B K Harness OK Yes Replace G ...

Page 61: ...ound Tuner Go to No Sound HDMI Go to No Sound Audio Sound Headphone Speaker Link setting is On Change Sound Headphone Speaker Link to Off OK Replace B PWB Yes No HP Audio out terminal or Headphone detect GPIO may be broken AV receiver is connected to HDMI in Yes Select External Inputs BRAVIA Sync Settings BRAVIA Sync Control off Speakers setting is Audio System Change the setting to TV Speakers Ye...

Page 62: ...s Between G Board and B Board Replace the V By One FFC Change B Board Change Panel T con Harness is suspicious V By One FFC is suspicious B Board is suspicious NG OK NG Symptom improvement Symptom improve Symptom improve NG NG G Board is suspicious Replace G Board NG Panel T Con is suspicious Symptom improvement OK All manuals and user guides at all guides com ...

Page 63: ... 9 V Symptom Improvement Harness Change harness Change B board B Board Harness Connection OK No improvement Voltage 1 8 V Panel Change Panel Symptom Improvement No Improvement Symptom Improvement LED driver or G board Change LD board or G board No improvement LD board G board Symptom Improvement Check harness connection G board to B Board or LD board to B Board All manuals and user guides at all g...

Page 64: ...anel NG Change B Board and Aging a few hours Setting circumstance is OK Temperature Ventilation etc Set to another location etc No Symptom improvement Check I2C_C bus communication OK check the next page Yes No Temp sensor IC1400 I2C_C bus dumping or Muffin check All manuals and user guides at all guides com ...

Page 65: ... B K Harness OK Yes No Replace K PWB OK Replace B PWB OK Yes No Yes Finish Segment XS Yes 3 4 NO SOUND No Sound with normal picture Please refer Audio troubleshooting YES NO Only RF tuner input Check IC1000 SOC 3 4 2 No Sound TUNER No All manuals and user guides at all guides com ...

Page 66: ...G OK Check the settings of Source equipment Check Sound by other TV set which is same model NG OK Check Source equipment by Reference TV set For example Samsung TV UN46ES7000 Toshiba TV 42WL863 RB1 or RB2 Refer to No Sound Audio Change B Board All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 67: ...he settings of Source equipment Connect Stereo minijack cable between Source and the TV and Change HDMI DVI Audio Source to Auto or Analog Audio In Is Distributor used NO YES Connect Source equipment directly NG OK Does this model have Analog Audio In Stereo minijack YES NO Refer to No Sound Audio Does this model have Analog Audio In Stereo minijack YES No Change HDMI DVI Audio Source to Auto or H...

Page 68: ...er No Picture HDMI No Picture Ext Video Input No Picture Yes Replace the V by One FFC Harness LCD Panel T CON V by One FFC Harness NG Check BL_ON on the main board BL_ON H BL_ON L Symptom improvement BL_ON L or H IC9017 18pin for 4K BMFW BMFL board Replace the main Board NG Main board NG Symptom improvement No Backlight All manuals and user guides at all guides com ...

Page 69: ...em Detailed check all parts at VIDEO2_DET Signal Path R7561 Parts Broken J7505 Connector Problem OK NG Detailed check all parts at CVBS3P signal path D7530 R7524 R7525 Check J7504 Connection VIDEO_DET At R7539 J7504 Connectivity Problem Detailed check all parts at VIDEO_DET Signal Path R7535 Parts Broken J7504 Connector Problem OK NG OK Vpp 1 V NG Vpp 0 V OK Vpp 1 V NG Vpp 0 V OK Condition No part...

Page 70: ...k Tuner power line 3 3V at JL6005 3 3V 1 8V at JL6006 1 8V DEM_3 3V at JL6019 3 3V A_RESET value at JL6012 3 3V For JP_SK only TU1 1 V Refer notes All broadcasting channel cannot be received NO YES Check part mounting condition for I2C_A_SDA I2C_A_SCL or I2C_D_SDA I2C_D_SCL Refer Note I2C Change NG parts connected to I2C bus NG OK Analog Refer Analog Tuning Refer Digital Tuning 1 Digital Check Tun...

Page 71: ...OK and HPD line is NG Spec 2 4 5 3 V Only DDC lines are NG Only TMDS lines are NG All lines are NG Check the settings of Source equipment Target board other TV set both NG Other TV set OK Is Distributor used No Yes Connect Source equipment directly Reference TV Set OK Replace CN5202 Replace JC5216 JC5217 RB5209 RB5210 NG NG Replace IC1000 JC5227 JC5228 JC5235 JC5236 JC5241 JC5242 JC5243 JC5244 Cha...

Page 72: ...DS lines are NG All lines are NG Check the settings of Source equipment Target board other TV set both NG Other TV set OK Is Distributor used No Yes Connect Source equipment directly Reference TV Set OK Replace CN5202 Replace JC5208 JC5209 RB5211 RB5212 NG NG Replace IC1000 JC5227 JC5228 JC5235 JC5236 JC5241 JC5242 JC5243 JC5244 Only 5V line is NG Spec 4 7 5 3V 5V line is OK and HPD line is NG Spe...

Page 73: ...lines are NG All lines are NG Check the settings of Source equipment Target board other TV set both NG Other TV set OK Is Distributor used No Yes Connect Source equipment directly Reference TV Set OK Replace CN5203 Replace JC5237 JC5238 RB5213 RB5214 NG NG Only 5V line is NG Spec 4 7 5 3V 5V line is OK and HPD line is NG Spec 2 4 5 3 V Change B Board Replace IC1000 JC5227 JC5228 JC5235 JC5236 JC52...

Page 74: ...lines are NG All lines are NG Check the settings of Source equipment Target board other TV set both NG Other TV set OK Is Distributor used No Yes Connect Source equipment directly Reference TV Set OK Replace CN5208 Replace JC5239 JC5240 RB5215 RB5216 NG NG Only 5V line is NG Spec 4 7 5 3V 5V line is OK and HPD line is NG Spec 2 4 5 3 V Change B Board Replace IC5212 HDMI EQ Replace IC1000 JC5227 JC...

Page 75: ...R6326 C6300 R6300 Parts for IFAGC line R6072 R6009 R6010 R6069 C6302 R6303 Insert correct signal in correct terminal A OK Analog Tuning NG For LA ISDB BR AR LA T2 COL and TW only For Other destination Change NG parts Check IC1000 SOC OK Confirm ANT or Cable connection A NG Check part mounting condition for analog control line IFOUT_N IFOUT_P IFAGC All manuals and user guides at all guides com ...

Page 76: ...line R6016 R6322 Parts for TU1_TS_VALID line R6017 R6323 Parts for TU1_TS_SYNC line R6018 R6324 CASE A TS _LOCK LOCK and UEC constant CASE B TS _LOCK UNLOCK or UEC is increasing Digital cable Terrestrial Refer to Digital Tuning 1 Terrestrial Cable OK Change NG parts NG OK Sound is normal OK Check IC1000 SoC Check IC1000 SoC CASE A Confirm ANT or Satellite connection BS CS or SKP_Opticast SKP_Premi...

Page 77: ...sue Harness issue OK NG NG OK OK Power Key B Board Check parts value 0 ohm R1089 2 ohm 4 4k ohm R1432 5k ohm Muffin IC1000 problem NG Power Key Muffin Pin B Board Check voltage Power ON condition 3 13V Voltage 3 47V NG OK NG Key AD B Board Check parts value 0 ohm R1091 2 ohm 0 ohm R1042 2 ohm NG OK Parts Broken issue Key AD muffin pin B Board Check voltage Power ON condition 1 62V voltage 1 84V NG...

Page 78: ...condition 3 287V Voltage 3 55V IR do not response to Remote Commander Remote control battery could be weak Change battery Center white LED lit up when remote control is pressed Change H B board Harness H B board harness issue Harness connection issue Change Smart Core OK Smart core issue NG OK OK NG NG NG OK OK NG Change B Board Muffin IC1000 problem OK NG Parts Broken issue OK 3 7 IR REMOTE COMMA...

Page 79: ...ck UI setting for light Sensor Make sure it is on Change the UI setting to ON OK Harness on H board and B Board properly connected Harness connection issue NG User did not activate light sensor function OK Change H B board Harness NG OK Change Smart Core OK NG NG H B board harness issue Smart Core issue NG Change B Board Muffin IC1000 problem OK OK NG Part broken issue 3 8 LIGHT SENSOR ERROR All m...

Page 80: ...ting OK Connection Results Local Access Connection Results Internet Access Failed OK Failed Failed Wired Set up IP address setting Auto Check Local router DHCP server Manual Check IP address Local router setting Check cable B board OK NG B board OK 3 9 NETWORK MALFUNCTION 1 Ethernet Wired All manuals and user guides at all guides com ...

Page 81: ...Yes No Yes Change WiFi module NG OK WiFi module NG From previous page OK Check harness connection is OK between WiFi and Bxx Loose harness OK Connect properly Change Wi Fi module NG NG Change Bxx board Wi Fi module OK If Wi Fi malfunction happens Wi Fi module Harness between WiFi and Bxx Bxx board are suspected NG Change harness between Bxx board and WiFi Main Harness OK All manuals and user guide...

Page 82: ...eadphone Headset operation manual Home Settings Bluetooth Settings Can read Near discoverable Bluetooth Device OK Check harness connection is OK between BT and Bxx Loose harness NG OK Connect properly NG Change BT module NG Change Bxx board BT module OK NG Change harness Between Bxx board and BT Main Harness OK NG Check BT antenna Connection is OK Connect properly NG OK Loose BT antenna connection...

Page 83: ...2Gb Vx1 x16 I2C panel I2C Backlight AudioAMP AudioAMP AudioAMP AudioAMP AudioAMP AudioAMP AudioAMP I2C Backlight Panel HDMI1 HDMI2 MHL HDMI3 HDMI4 USB3 0 USB2 0 USB2 0 I2C Audio HDMI EQ Ether Key pad Composite2 Component CVBS Jack Opt Out WIFI BT HP Line out Main SoC Sub SoC Tuner Tu Pack DVI HDMI3 Audio in All manuals and user guides at all guides com ...

Page 84: ... NC 30 DIGITAL_STBY SPI_DI WDT 14 28 NC 2 29 DC_DIMMER SPI_DO 15 27 HTPDN LGD Use Only 3 28 BL_ON ICSPCLK SPI_ENB 16 26 LOCKN LGD Use Only 4 27 PWM_DIMMER GND 17 25 GND 5 26 STBY_3 3V VBTX15P 18 24 RxP15 6 25 BLINKING VBTX15N 19 23 RxN15 NC 24 AC_OFF_DET GND 20 22 GND 8 23 BL_ERR VBTX14P 21 21 RxP14 9 22 POWER_ON ICSPDAT VBTX14N 22 20 RxN14 10 21 GND GND 23 19 GND 11 20 GND VBTX13P 24 18 RxP13 J11...

Page 85: ...5 R6001 C6029 R5449 R8712 C8352 R3122 R3316 R7966 C1016 R6002 R7967 C1017 R3317 R8713 C8353 R3123 R6003 C1400 R7968 S3100 R3318 R8714 R3124 C8354 CL2200 R6004 C1018 R3701 C8355 R3125 CL2201 R8715 R3319 C1019 C1401 R6005 R3126 R8716 R3702 C8356 C1402 R6006 R8717 R3703 R3127 C1403 C8357 R6007 C1404 R8718 R3704 C8740 C3150 R3128 C8358 Q1400 R5450 JC5208 C6800 R6008 C6030 IC6000 C3151 C8741 R3129 R370...

Page 86: ...19 JL7790 JL6020 JL7791 JL6021 JL6022 JL6023 JL1010 JL7794 JL6024 JL7795 JL1011 ET021 JL6025 JL1012 ET022 JL6026 ET023 JL1013 JL6027 JL7798 JL1014 JL6028 ET024 JL7799 ET025 JL1015 JL6029 ET026 ET027 ET028 JL1400 JL1401 ET029 JL1402 JL1403 JL1404 JL6030 JL1405 JL6031 JL1406 JL6032 JL6802 JL1407 JL6033 JL1408 JL6034 ET030 JL1409 JL1410 JL1411 JL1412 cam092 cam093 cam094 cam099 CL7600 CL7601 JL7800 J...

Page 87: ...KD 65X8000C CH 87 DIAGRAMS 4 4 CIRCUIT BOARDS LOCATION KD 65X8000C SMART CORE SMART CORE SWITCH UNIT BMFW GL6 WLAN BT MODULE HSC3_L All manuals and user guides at all guides com ...

Page 88: ...D 65X8000C CH 88 SEC 5 EXPLODED VIEWS Items with no part number and no description are not stocked because they are seldom required for routine service The construction parts of an assembled part are indicated with a collation number in the remark column Items marked are not stocked since they are seldom required for routine service Some delay should be anticipated when ordering these items 5 1 KD...

Page 89: ...4 11 BRACKET SIDE F MOLD 53 A 2072 557 A COMPLE SVC XF BMFW CN8 54 4 570 849 01 BRACKET SP 2L SWN A 55 1 474 633 11 GL6 CH STATIC CONVERTER TV 56 4 565 059 01 SHEET INSULATION HRN L 57 2 650 770 21 SLIDE CLAMP 58 A 2087 374 A PACKING 2L SWN PANEL SERVICE 51 52 53 54 54 55 56 58 57 57 All manuals and user guides at all guides com ...

Page 90: ...752 01 CASE BOTTOM LL 202 A 2066 086 A HSC3_L MOUNT 203 4 564 313 01 LIGHT GUIDE 204 4 564 312 01 PANEL ORNAMENT 205 4 564 317 01 COVER TOP 206 4 564 318 01 BRACKET WIFI 207 4 547 207 01 HEAT SINK SC 208 1 458 853 11 WLAN BT MODULE 11AC 201 208 203 204 205 206 207 202 All manuals and user guides at all guides com ...

Page 91: ...ffix 11 21 4 547 493 01 HEAT SINK MUFF 4 548 743 01 HOLDER HS WS MUF 4 549 188 01 HOLDER HS MUF 4 549 395 01 HEAT SINK MUFF C For Service Ceramic FIN type 7 600 040 44 ADHESIVE SV380C 333CC GRY PART No DESCRIPTION MARK 1 492 983 11 REMOTE COMMANDER RMT TX100C 1 754 848 11 ANTENNA ISOLATOR 4 546 910 01 STAND NECK ASSY 2 Necks 4 569 963 01 STAND SHAFT 2L SWN A 4 570 853 01 BAG SCREW 2L SWN 2 580 607...

Page 92: ...KD 65X8000C CH 92 END 9 888 579 01 English 2015GL08 Data Made in Japan 2015 7 Sony Visual Products Inc All manuals and user guides at all guides com ...

Page 93: ...inished The system software update is complete Some user settings may have changed during the update Please remove the USB device and select OK to exit Copying update file from USB Please wait Preparing for system software update During the system software update the TV will automatically restart Please do not remove the USB device until an update complete message is displayed The update may take ...

Page 94: ...ame or different Same Different Check the leftmost bit of NVM version by Service mode to confirm RCD version Is it except 0 or 0 0 Except 0 Update to the latest software version Remove all signal connection antenna external input ether cable etc Insert the USB memory SMART CORE LED will change to white blinking After completes TV will reboot by itself and turns on Disconnect the USB memory Model N...

Page 95: ...n and Model name by Service mode Update to the latest software version Remove all signal connection antenna external input ether cable etc Insert the USB memory SMART CORE LED will change to white blinking After completes TV will reboot by itself and turns on Disconnect the USB memory Update to the latest software version Remove all signal connection antenna external input ether cable etc Insert t...

Page 96: ...KD 65X8000C CH 96 Wire Dressing KD 65X8000C APPENDIX 2 Slide Clamp x3 Hold wires Harness Tie x2 Fix wire VA Tape x10 Fix wire All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 97: ...KD 65X8000C CH 97 APPENDIX 3 Caution for Panel handling Don t grab plastic bezel only Risk of bezel broken OK NG Don t push screen Risk of screen broken All manuals and user guides at all guides com ...

Page 98: ...side of B board However please it carefully because some damage may be given to the neighborhood parts or the B board itself Do not reuse both HOLDER Please replace to new parts Potting is necessary for re assembly of HEAT SINK Please follow SBR New Potting TIM Operation for board repair for details nipper HOLDER HS WS MUF 4 548 743 01 HOLDER HS MUF 4 549 188 01 How to disassembly Heat sink All ma...

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