75
Troubleshooting
The phone turns itself off
Possible cause
: The battery connection is bad.
Solution
: Make sure the battery is inserted
5 To insert SIM card and battery
I cannot use SMS/text messages on
my phone
Possible cause
: Settings are missing or incorrect.
Solution
: Contact your network operator to find out
the correct SMS service centre setting,
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription does not include
data capability.
Solution
: Please contact your network operator.
Possible cause
: Settings are missing or incorrect.
Solution
: Go to
choose your phone model, then choose “Phone setup
— MMS” and follow the instructions.
.
I cannot use the Internet/WAP
Possible cause
: Your subscription does not include
data capability.
Solution
: Please contact your network operator.
Possible cause
: Internet settings are missing or
incorrect.
Solution
: Go to
choose your phone model, then choose “Phone setup
— WAP” and follow the instructions.
.
The phone cannot be detected by
other users via Bluetooth
Possible cause
: You have not turned Bluetooth on.
Solution
: Make sure that Bluetooth is turned on and
that your phone is visible to other users.
hide or show your phone when using Bluetooth
.
Master reset
The changes that you have made to settings and the
content that you have added or edited, will be deleted.
• If you select
, the changes that you
have made to settings will be deleted.
• If you select
, in addition to your changes
to settings, all contacts, messages, personal data,
and content that you have downloaded, received
or edited will also be deleted.
To reset the phone
1
}
}
the
}
2
}
}
This is the Internet version of the user's guide. © Print only for private use.