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38
Troubleshooting
You can correct most problems yourself. For more support
go to
, see the
Important
information guide
or contact your network operator.
The phone turns itself off
Restart the phone or do a master reset.
To restart the phone
1
Turn the phone off and remove the battery cover.
2
Remove the battery and put it back in place.
3
Replace the battery cover and turn the phone on.
To perform a master reset
1
From standby select
.
2
to delete your changes to settings or
to delete your changes to settings, all contacts,
messages, personal data, and content you have downloaded,
received or edited.
3
Select
I cannot turn the phone on
•
Attach the charger (make sure the power icon on the charger
is facing upwards) and charge the phone for 3 hours.
Remove the SIM card before handing your phone in for
repair.
Summary of Contents for Z320i
Page 1: ...Z320i User guide...