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Troubleshooting
Possible cause
: The phone is set to work only with
certain SIM cards.
Solution
: verify whether you are using the correct
service provider SIM card for your phone.
Possible cause
: You have entered your PIN or PIN2
incorrectly.
Solution
: Enter the correct PIN or PIN2
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Possible cause
: You have entered your PIN or PIN2
code incorrectly three times in a row.
Solution
Possible cause
: The two codes that you have entered
do not match.
Solution
: When you want to change a security code
(for example your PIN) you have to confirm the new
code by entering exactly the same code again.
Possible cause
: Your phone is not receiving any
radio signal, or the received signal is too weak.
Solution
: Contact your service provider and make
sure that the network has coverage where you are.
If so, try to do a new search.
Possible cause
: The SIM card is not working
properly.
Solution
: Insert your SIM card in another phone.
If you still get the same or a similar message, please
contact your service provider.
Possible cause
: The phone is not working properly.
Solution
: Insert your SIM card in another phone.
If this works, it is probably the phone that is causing
the problem. Please contact the nearest Sony Ericsson
service location.
Possible cause
: You are within range of a network,
but you are not allowed to use it. However, in an
emergency, some service providers allow you to call
the international emergency number 112.
Solution
: You have to move to get a signal that
is strong enough. Contact your service provider
and make sure your subscription is ok.