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Quick Start Guide ONLY for Encore/ST G4 Duet 1.8 GHz 

Remember to register your product online at http://registration.sonnettech.com to be informed of future upgrades and product releases.
Software updates and links are available from the Sonnet web site at www.sonnettech.com. • Online support form available at http://supportform.sonnettech.com.
Sonnet Technologies Customer Service hours are Mon.-Fri., 7 a.m.–4 p.m. Pacific Time • Customer Service Phone: 1-949-472-2772 • E-mail: [email protected]
Sonnet Technologies, Inc., Irvine, California USA • Tel: 1-949-587-3500 Fax: 1-949-457-6350 

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of Apple  Inc.,  registered  in  the  United  States  and  other  countries.  Other  product  names  are  trademarks  of  their  respective  owners.  Product  specifications  subject  to  change  without  notice.  Printed  in  the  USA. 
QS-SG4D-1800-E-B-010708

Quick Start Guide ONLY for Encore/ST G4 Duet 1.8 GHz 

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Power Mac and Operating System Compatibility

This Encore/ST G4 Duet processor upgrade card is compatible only with Power 
Mac G4 AGP Graphics, Gigabit Ethernet, Digital Audio, QuickSilver 2001, and 

QuickSilver 2002 models. 

Installation of this product into a Power Mac G4 Cube is 

not supported

If you are unsure which Power Mac model you have, refer 

to Apple’s online support article that describes the differences at  

http://docs.info.apple.com/article.html?artnum=58418

. This article 

lists model numbers, and describes the physical differences of the various 

Power Mac G4 models. 

 

At this printing, this Encore/ST G4 Duet processor upgrade is  

compatible with Mac OS

®

 9.2 and Mac OS X Version 10.3.5 and 

later. For up-to-date Mac OS compatibility information, check our 

Web site. 

Encore/ST G4 Duet processor upgrades do not cause sleep issues in computers 
that support sleep with the original processor installed. If a computer experi-
ences sleep issues with the original processor installed, installing this upgrade is 
unlikely to change that condition. In the very rare instance where a computer 
begins to have sleep issues after a Duet upgrade is installed, the problem is iso-
lated to that specific card and can be resolved by replacing it. 

You Should Have

The following items should be included in your product package:
• Encore/ST G4 Duet processor upgrade card*
• Sonnet Installer CD

The following items are required for installation:

• Medium Phillips screwdriver 
• Flat blade screwdriver (only for QuickSilver installation)
• Needle-nose pliers

* Your card may differ from what is pictured.

 

 Support Notes:

 Please familiarize yourself with 

the following instructions before beginning the 

installation. If you feel you are unable to install the com-
puter hardware, please contact a qualified computer 
technician. Sonnet strongly recommends that a qualified 
technician perform this installation.

Before proceeding with the installation, we recommend 
that you backup important information on your hard 
drive prior to installing new hardware or software. 

 

 WARNING:

 

Some Power Mac G4 (AGP Graphics) models are 

incompatible with dual processor cards

. If you purchased this 

upgrade for a Power Mac G4 (AGP Graphics) computer, be sure to 
read the included warning sheet for information on how to determine 
whether your system is compatible before you install this product. 

In order for this Encore/ST G4 Duet to operate in your system, it 
must have the latest Power Mac G4 firmware installed. If you use 
Mac OS X, you must ensure that it is Version 10.3.5 or later; earlier 
versions are NOT compatible.

 If your system does not meet these cri-

teria, you must upgrade to the correct OS version(s) and update your 
system’s firmware before installing this upgrade. Otherwise, your sys-
tem will not operate with the Duet installed. Instructions follow.

Multiple Upgrade Recommendation

If you intend to perform multiple hardware upgrades to 
your Power Mac, we recommend that you complete the 
installation of the Encore/ST G4 Duet first, and then 
install the remaining upgrades; 

complete each upgrade 

and test it before proceeding to the next

Summary of Contents for Encore ST G4

Page 1: ...cessor installed If a computer experi ences sleep issues with the original processor installed installing this upgrade is unlikely to change that condition In the very rare instance where a computer begins to have sleep issues after a Duet upgrade is installed the problem is iso lated to that specific card and can be resolved by replacing it You Should Have The following items should be included i...

Page 2: ...This page left intentionally blank ...

Page 3: ...o section B below Otherwise go to step 2 2 Boot your system in Mac OS 9 2 x the firmware updater will not work in OS X Classic mode As of this writing Apple has not made this firmware updater available as an OS X application 3 Log on to the Internet and type the following in your browser window s address bar http docs info apple com article html artnum 120068 4 Click on the appropriate link to dow...

Page 4: ...allation of software required to sup port this Encore ST G4 Duet in your computer under Mac OS 9 2 when it is a selectable OS in Startup Disk in System Preferences Please note if you ever start up your computer undr Mac OS 9 2 you MUST run the Crescendo Encore Installer before you install this upgrade card If you do not run the application your computer will not operate with the processor upgrade ...

Page 5: ... Remove Heat Sink Locate the processor heat sink on the logic board Figure 7 your heat sink may appear different from what is pictured Using caution to avoid touching the processor card and the logic board grasp one of the clips securing the heat sink with needle nose pliers between the heat sink and processor card Pull down and away to unhook one side of the clip from the processor card Figure 7 ...

Page 6: ...et card Figure 10 and then place the cap on the origi nal processor card s connector 3 Place the processor card you removed from the computer into the anti static package and then store it the original heat sink heat sink clips and the screws you removed in a safe place 4 Align the connector on the bottom of the Duet card with the connector on the logic board Figure 11 and then set the card down o...

Page 7: ...the logic board do not overtighten the screws Figure 13 Close Computer 1 Raise the side panel back into place Figure 14 2 Return the computer to your computing area if necessary and reconnect the power cord and peripheral cables to the computer Turn On Computer Turn on your Power Mac your accelerated machine should boot normally side panel screw AGP Graphics Gigabit Ethernet WARNING When your comp...

Page 8: ...omputer and an electrical outlet 3 Touch a port access cover on the back of the computer to dis charge any potential damaging static electricity Figure 15 4 Disconnect the power cord from the computer 5 If present remove the two indicated screws from the back plate of the computer Figure 16 Otherwise go to step 6 6 Locate the security lock at the back of the computer Figure 17 If it is not already...

Page 9: ...securing the processor heat sink to the processor card Figure 21 your heat sink may appear different from what is pictured Using caution to avoid touching the processor card and the logic board grasp one of the clips securing the heat sink with needle nose pliers between the heat sink and processor card Pull down and away to unhook one side of the clip from the processor card Figure 21 Push the cl...

Page 10: ...ink clips and the screws you removed in a safe place 4 Align the connector on the bottom of the Duet card with the connector on the logic board Figure 25 and then set the card down on top of the three threaded posts Make sure the connec tors are lined up then grasping the Duet card by its heat sink gently press it straight down until the connectors snap together Verify the connectors are completel...

Page 11: ... Raise the side panel back into place Figure 28 2 Return the computer to your computing area if necessary and reconnect the power cord and peripheral cables to the computer Turn On Computer Turn on your Power Mac your accelerated machine should boot normally side panel Digital Audio Figure 27 screw screw screw WARNING When your computer is operating the Duet s heat sink will become VERY hot to the...

Page 12: ...cal outlet 3 Touch a port access cover on the back of the computer to dis charge any potential damaging static electricity Figure 29 4 Disconnect the power cord from the computer 5 Locate the security lock at the back of the computer Figure 30 If it is not already pressed in press it in now 6 With the right side of the case facing you open your Power Mac by lifting the release latch and lowering t...

Page 13: ... the other side of the clip Repeat these steps with the left clip Once the clips have been unhooked gently lift the heat sink and clips away from the processor card and set them aside but not on the logic board Remove Processor Card 1 Remove the four screws securing the processor card to the logic board Figure 35 2 Grasping its edges gently lift one edge of the processor card to separate it from t...

Page 14: ...eat sink heat sink clips and all four screws you removed in a safe place 4 Align the connector on the bottom of the Duet card with the connector on the logic board Figure 39 and then set the card down on top of the three threaded posts Make sure the connec tors are lined up then grasping the Duet card by its heat sink gently press it straight down until the connectors snap together Verify the conn...

Page 15: ...gic board 2 With the back of the computer facing you secure the fan assem bly to the back plate of the computer with the two screws you removed previously Figure 43 3 Raise the side panel back into place Figure 44 4 Return the computer to your computing area if necessary and reconnect the power cord and peripheral cables to the computer Turn On Computer Turn on your Power Mac your accelerated mach...

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