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Chapter 5 – Tips, General Information, and Known Issues

KNOWN ISSUES

Not all PCIe Cards Will Perform at 100%

 

Thunderbolt’s PCIe bandwidth is limited to 10 Gb/s. While many 
cards will operate at full performance, some may not due to the 
fact they require more bandwidth than Thunderbolt is capable of 
delivering

Mac OS Updates May Break Compatibility

 

Specific device drivers that work under one version of OS X 
may not work under a later version

Before updating to the 

latest OS, we recommend that you contact your PCIe cards’ 
manufacturers to verify that the existing drivers work. Note 
that other software updates for the computer may also break 
compatibility 

Some Devices’ Performance May be Affected by Where They 
Are Connected in a Thunderbolt Chain 

However small, Thunderbolt introduces latency to a device chain. 
If you expand with additional Thunderbolt expansion chassis, 
you may need to experiment with which cards work better in 
chassis closer or farther to the Mac mini in the chain 

PCIe CARDS ARE NOT HOT-PLUGGABLE!

 

Never install a PCIe card into Echo Express while it is connected 
to a computer or power outlet! If you do, you risk injury, and 
damage to the card, chassis, and computer

TIPS, GENERAL INFORMATION

Keeping the Cards Cool

 

With its optimized airflow design and temperature-controlled 
fans providing cooling at all times, Echo Express provides 
adequate cooling for most cards. Do not operate the Echo Express 
with the top cover removed, and do not block any of the vents

Otherwise, the installed cards and Echo Express’ components 
may overheat

Hot Plugging the Echo Express Expansion Chassis

 

When certified Thunderbolt-compatible cards (used with 
Thunderbolt-compatible drivers) are installed in Echo Express, 
you may connect and disconnect the chassis while the computer 
is on. Of course, if you have anything connected to the cards, 
such as storage devices, cameras, etc., follow proper procedures for 
disconnecting those devices before unplugging the Echo Express 
chassis

There’s No Need to Unplug the Power Cable

 

Because Echo Express automatically powers on and off with the 
computer to which it’s connected, there’s no power switch, nor is 
there any need to disconnect the power cable under normal use

Power Indicator LED Operation

 

Because Echo Express automatically powers on and off with 
the computer to which it’s connected, the power indicator LED 
only turns on when the computer is on, and turns off when the 
computer is sleeping or powered off

Connecting Additional Thunderbolt Devices

 

You may connect up to five additional Thunderbolt devices in a 
daisy chain to Echo Express, including the Apple Thunderbolt 
Display

Using Expansion Cards Without Drivers

 

Some Thunderbolt-compatible expansion cards, like Sonnet’s 
Allegro

 FW800 PCIe FireWire

®

 adapter and Sonnet’s Tempo

 

SATA Pro 6Gb eSATA cards, use drivers built into the OS. 
Cards listed as Thunderbolt-compatible, but stating “no drivers 
required” fall into this category

Some PCIe Cards May Not Fit in Echo Express

 

Cards installed into Echo Express (not Echo Express Pro) must be 
no more than 7.75 inches (19.68 cm) long

Replacing Cards or Adding Cards After Initial Installation

 

If you decide to replace or add a card to Echo Express after the 
initial setup, shut down the computer, and then disconnect the 
power cord and Thunderbolt cables before installing a card

Using Echo Express in a Horizontal Orientation

 

You may use Echo Express laying in the horizontal position; be 
sure to attach the included rubber feet to the side of the chassis 
that will become the bottom

7

Summary of Contents for Echo Express

Page 1: ...User s Guide for Echo Express and Echo Express Pro Thunderbolt Expansion Chassis for PCIe Cards ...

Page 2: ......

Page 3: ...rmation 6 Verify Echo Express is Recognized Verify Installed Cards are Recognized 5 Tips General Information and Known Issues 7 Tips General Information Known Issues 6 Specifications Precautions FCC Compliance and Support Information 8 Specifications Safety Precautions FCC Compliance Contacting Customer Service Visit Our Website Contents ...

Page 4: ......

Page 5: ...s capabilities in ways never before possible While Echo Express chassis require no drivers the expansion cards you install do Thunderbolt compatible drivers to enable them to work properly through the Thunderbolt interface are required More information on what cards are compatible with Echo Express and Echo Express Pro is available at http sonnettech com support charts thunderbolt index html 231 9...

Page 6: ...Plate This plate secures the top cover in place Loosen the retained thumbscrews to remove the plate and enable removing the top cover 3 Thunderbolt Ports Connect a Thunderbolt cable between either port and your computer s Thunderbolt port the other may be used to connect another Thunderbolt device 4 Power Input Socket Connect the included AC power cable here Chapter 2 Echo Express Chassis Descript...

Page 7: ...ro Interior 1 Port Access Cover Remove this cover when installing a double width card an I O plate that connects to a PCIe card or a second PCIe card 2 PCI Slot 1 This slot accepts up to an x16 mechanical full length full height double width PCIe 2 0 card and is also compatible with PCIe 1 1 cards 3 PCI Slot 2 This slot accepts up to an x16 mechanical full length full height single width PCIe 2 0 ...

Page 8: ... securing the locking plate and then remove and set aside the locking plate Figure 1 3 Slide the top cover back straight back to remove it Figure 1 4 Remove and set aside the screw used to secure a PCIe card from the Echo Express chassis frame Figure 2 5 Optional Remove and set aside the screw securing the port access cover and the port access cover when installing a second PCIe card Echo Express ...

Page 9: ...reviously Figure 3 9 Optional Install the second PCIe card into slot 2 following the instructions in step 7 Echo Express Pro only or I 0 plate in the second opening 10 Secure the card or plate using the screw you removed previously Figure 3 11 Replace the top cover sliding it forward until it stops Figure 4 12 Secure the top cover by replacing the locking plate Figure 4 WARNING When handling compu...

Page 10: ...card is installed into one of or the Echo Express chassis PCIe slot s the PCIe slot listed as a port the Status should appear as connected Figure 5 2 Click PCI Cards under the Hardware header in the left column Figure 6 3 At the top of the right column installed cards are listed By selecting a card at the top detailed information is listed You should see Yes next to Driver Installed and Tunnel Com...

Page 11: ...lt compatible drivers are installed in Echo Express you may connect and disconnect the chassis while the computer is on Of course if you have anything connected to the cards such as storage devices cameras etc follow proper procedures for disconnecting those devices before unplugging the Echo Express chassis There s No Need to Unplug the Power Cable Because Echo Express automatically powers on and...

Page 12: ...on and online support files visit the Sonnet Web site at www sonnettech com support Register your product online at http registration sonnettech com to be informed of future upgrades and product releases Specifications External Connectors Two Thunderbolt Power C14 type Expansion Slots Echo Express Pro Two x16 mechanical x4 electrical PCIe 2 0 Expansion Slot Echo Express x16 mechanical x4 electrica...

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Page 14: ... Inc FireWire iMac Mac the Mac logo MacBook and OS X are trademarks of Apple Inc registered in the United States and other countries Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U S and or other countries Other product names are trademarks of their respective owners Product specifications subject to change without notice Printed in the USA UG ECHO EXP E B 062612 ...

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