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NO Sound 

The built-in battery is dead.

The MB402 is not linked 

with the cell phone.

Volume set too low.

Recharge the battery.

Go through “Speaker 

Operations” process to link 

the speaker.

Increase the volume of 

your device.

No audio signal via 
the Bluetooth 
connection

Speaker is not paired to 

the audio source.

Volume too low

Increase the volume on

 the audio source.

Increase the volume 

on the speaker

Check whether a 

connection exists. 

If necessary, pair the 

speaker again to the 

audio source.

Speaker cannot be 
connected

Pairing does not work

Check whether the audio 

source supports the A2DP 

protocol

Audio source 

is switched off

Switch on the audio source

Bluetooth is switched off 

at the audio source.

Switch on the Bluetooth 

function in the audio source.

Use a different playback unit.

Bluetooth version is not 

supported.

Poor sound quality  from a 

Bluetooth® device

Bluetooth device is almost 

out of range of  the MB402

Move your Bluetooth device 

closer  to  the MB402

Battery capacity (included):  1600 mAH
Charging Voltage:               DC 5V, 500mA and up
Max Play Time:                   4 Hours
Working Temperature:       -5

℃~+ 

40

Working Humidity

:             

0%~80%

The right to make technical and design modifications in the course of 
Continuous product development remains reserved.

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SPECIFICATIONS

TROUBLESHOOTING GUIDE/SPECIFICATIONS

Summary of Contents for MB402-AU

Page 1: ...MB402 AU HOTLINE AUSTRALIA 1300765 663 NEW ZEALAND 0800 100 236 www soniq com MD140320 01 Printed in China Portable Bluetooth Speaker ...

Page 2: ...uld be serviced by qualified service personnel when Objects have fallen into or liquid has been spilled into the enclosure The unit has been exposed to rain The unit has been dropped or the enclosure damaged The unit exhibits a marked change in performance or does not operate normally Periods of Nonuse If the unit is to be left unused for an intended period of time such as a week or longer the USB...

Page 3: ...acity is very low the battery Indicator will rapidly flash in red to alert you to recharge the internal battery as soon as possible Plug the speaker into a USB port on your computer by using the included USB cable or into a DC 5V 500mA and up USB power adaptor not included Disconnect the USB cable from the speaker as soon as it is fully charged Notes 1 Charging time will vary if you are listening ...

Page 4: ... in blue and stop flashing 2 After successfully pairing linking you can begin playing music from your Bluetooth device wirelessly to the speaker 3 Press the button on the speaker to adjust to the desired volume level Using The Speaker as a Handfree Bluetooth Speakerphone 1 Link your cell phone to the speaker via Bluetooth as described above 2 When receiving an incoming call on your cell phone tap ...

Page 5: ... Check whether the audio source supports the A2DP protocol Audio source is switched off Switch on the audio source Bluetooth is switched off at the audio source Switch on the Bluetooth function in the audio source Use a different playback unit Bluetooth version is not supported Poor sound quality from a Bluetooth device Bluetooth device is almost out of range of the MB402 Move your Bluetooth devic...

Page 6: ......

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