SONIQ G75UW40A, Instruction Manual, Page: 22 / 24

If the display fails or the performance dramatically changes, check the display in
accordance with the following instructions. Remember to check the peripherals to
pinpoint the source of the failure. If the display still fails to perform as expected,
contact the dealer for assistance.
No Power
No Sound
Remote not
responding
Symptom
DEALING METHOD
TV set needs to be
cleaned
Abnormal Color
Check the power connection.Pull the plug out, wait for 60 seconds,
then reconnect the power and turn on the set.
Increase the volume. Check if the set is on the mute state or not.
Check the voice setting condition. Check the voice mode setting
condition.
Check the effect of the batteries. If necessary, replace the
batteries or clean the remote control sensor window. The distance
between the set and the remote control should be less than 6 meters.
Check the antenna connection.
Please pull the plug out when cleaning the screen. Use a soft, clean
cloth to wipe it off. If needed to clean further, please use dry cloth,
do not use naphtha or other thinners liquids.
SIMPLE TROUBLESHOOTING
-20-
System Error
(For Smart TV only)
●
●
●
Retry current operation.
Enter the home page, and select "Restore Factory Setting" in the
menu of System Setting. Do not cut off power during restore period.
Power off, then restart.