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22

SONIC

Warranty

Sonic will repair any defective hearing aid part within 
the period covered by your warranty. Ask your hearing 
healthcare provider for details. Labor and parts are 
covered by this limited warranty. If your hearing aid 
malfunctions, contact your hearing healthcare provider.

Accessory items, such as batteries, are not covered 
under the warranty. Loss and damage due to misuse, 
abuse, accidents, tampering, or negligence are 
not covered under the warranty. If your hearing aid 
malfunctions, it must be serviced by an authorized 
Sonic service representative or your warranty may be 
voided.   

Note

Your hearing healthcare provider may charge a service 
fee for processing warranty repairs. 

Repair

Refer to the inside back cover of this booklet for the 
nearest repair facility or, if you have any questions 
regarding repairs, contact your hearing healthcare 
provider.

Summary of Contents for VELOCITY BTE

Page 1: ...UserGuide VELOCITY BTE www sonici com ...

Page 2: ...ng Aid Serial Number s Left _______________ Right ______________ Hearing Aid Model s Left _______________ Right ______________ Battery Size s Left _______________ Right ______________ Memory Number Listening Situation 1 2 3 4 ...

Page 3: ...n Your BTE 10 Removing Your BTE 11 Removing Feedback Squeal 12 Using the Volume Control 13 Using the Program Button 14 Changing The Battery 15 Direct Audio Input 18 Using the Telephone 20 Safety Lock 21 SmartTones 21 Warranty 22 Repair 22 Maintenance and Care 23 Troubleshooting 24 Warning to Hearing Aid Users 26 Get the Most from your Hearing Aid 27 ...

Page 4: ...ought they would make my hearing normal are likely to be disappointed and may give up Hearing Aids Can Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Aids Cannot Give you normal hearing Hearing Aids May Not Let you hear very soft sounds Block ALL background noises especially in noisy groups Even people without hearing l...

Page 5: ...tions with two or three people at home or in quiet settings Also try having conversations in noisier places like parties restaurants meetings and outdoors Do not forget that some situations are simply too noisy in general even for people without hearing loss So do not get discouraged Consistent use of your hearing aid is strongly recommended In most cases infrequent use does not allow you to obtai...

Page 6: ...ound quality Your hearing aid has been programmed to fit your hearing and communication needs If you feel your program needs to change your hearing healthcare provider can make changes to improve the sound Please review this instruction guide carefully It contains information on the use and care of your hearing aid With proper use and care your hearing aid will improve your connection with the wor...

Page 7: ...7 BTE USER GUIDE Ear Hook Volume Control optional Earmold Tubing Earmold Program Button Battery Compartment ...

Page 8: ...8 SONIC Label Sonic Year of Manufacture Serial Number Brand Name Configuration M Microphone T Telephone D Directional BLUE tile indicates a LEFT hearing aid RED tile indicates a RIGHT hearing aid ...

Page 9: ...ing aid rotate the volume control wheel down until it clicks off If your hearing aid does not have a volume control open the battery door slightly to turn it off Fully close the door to turn the device back on Your hearing aid may be programmed to alert you with SmartTones when it turns on or off Your hearing healthcare provider will tell you if this feature is enabled Your hearing aid may also ha...

Page 10: ...ear hook into the tube on the earmold Once the two are connected hold the earmold with your thumb and first finger Gently guide it into your ear canal Gently pulling down on your ear lobe with your other hand may help A slight twist may be needed to fit the earmold in your ear When the earmold is in your ear place the hearing aid behind the top part of your ear Do the same thing with the right hea...

Page 11: ...eeded to remove it Do not pull on the tube as it may come out of the earmold Once the earmold is out of your ear remove the hearing aid from behind your ear Reminder Even though they look the same hearing aids are programmed to fit a specific ear right or left Make sure the correct hearing aid is used with the correct earmold Refer to the right left color indicator on page 8 ...

Page 12: ...ss and hold the program button on your hearing aid for four seconds until you hear tones Note If you do not hear the tones this feature is not enabled for your hearing aid 3 Remove your finger from the program button and from the vicinity of the hearing aid You will hear several bursts of noise After your hearing aid is trained it will return to your first listening program ...

Page 13: ... to turn up or turn down the volume when needed Rotate the volume control wheel up to turn up the volume as needed If you need to lower the volume slowly turn the volume control wheel down Your hearing aid may play a series of SmartTones to let you know when you have reached your best listening setting for volume Important If the volume of your hearing aid is too loud or soft when the volume contr...

Page 14: ... is 1 2 3 4 1 2 Your hearing aid may use SmartTones to help you identify which program you are using When you select program 1 you will hear one beep program 2 will emit two beeps and so on Your hearing aid may also have Voice Alerts to help you identify which program you are using When you push the program button the name of the program you are switching to will be announced Note Your hearing hea...

Page 15: ...ugh power to your hearing aid a SmartTone power off sequence will play and the aid will shut off Place a new battery in the aid to turn it back on If your hearing aid is not in use open the battery door to slow the battery use Always remove the battery if your aid is not in use for long periods Battery Type Rechargeable batteries are not recommended A zinc air battery is recommended Your hearing a...

Page 16: ... Insert the battery so the sign on the battery matches the sign on the battery door 3 Close the battery door If you have a volume control turn the wheel upward to turn the hearing aid on Cup your hand around the hearing aid A whistling or squealing sound means the battery is working Battery Compartment Battery Indicator ...

Page 17: ...r hours Change Batteries Regularly Below is a table designed to help you determine when you should change the batteries The exact battery life you experience may vary If your hearing aid is not in use open the battery compartment door to turn the aid off This will prevent battery drain Also your hearing aid may be programmed with SmartTones or Voice Alerts to tell you when to change the battery ...

Page 18: ...ons It may also reduce stress in noisy environments Attach the DAI boot to your BTE Insert the Euro plug of the assistive listening device cable into the DAI boot Talk to your hearing healthcare provider for details on assistive listening devices Note When the DAI is connected to AC powered equipment this equipment must comply with IEC 60601 or equivalent safety standards ...

Page 19: ...utton just as you would any other listening program Refer to the chart on the inside cover of this User Guide to determine the programs that use the DAI feature Your hearing healthcare provider may have configured your hearing aid to automatically switch to your first DAI program when the DAI boot is attached If you attach the DAI boot and the hearing aid does not automatically switch use the prog...

Page 20: ...slightly up and or back to find the position that gives the best sound Your hearing aid may have an Auto Telephone feature which automatically switches to the Telephone program when a phone is placed next to your hearing aid If the Auto Telephone feature does not automatically engage the magnetic field in your phone may not be strong enough A small magnet was included with your hearing aid Place t...

Page 21: ...will prevent the battery door from completely opening and exposing the battery To unlock simply flip the hearing aid over with the ear hook facing right Press down on the bolt moving it back to the open position SmartTones Event Tone Description Start Up Delay A slow sequence of double beeps Power On A fast sequence of beeps rising in pitch Program Change A sequence of beeps rising in pitch Number...

Page 22: ...covered under the warranty Loss and damage due to misuse abuse accidents tampering or negligence are not covered under the warranty If your hearing aid malfunctions it must be serviced by an authorized Sonic service representative or your warranty may be voided Note Your hearing healthcare provider may charge a service fee for processing warranty repairs Repair Refer to the inside back cover of th...

Page 23: ... the battery when storing the hearing aid for long periods When changing the battery work over a table or countertop to keep the aid and battery from dropping Use a soft brush to clean difficult to reach areas Do not drop the hearing aid Do not expose to moisture or submerge in water Avoid harsh temperatures including excessive heat Avoid wearing your hearing aid while applying hair spray Consult ...

Page 24: ...rt up delay is on Wait a few seconds for device to turn on Sound tube or dome is blocked with moisture or debris Use the vent cleaning tool to clear the sound tube or dome Not Loud Enough Earmold not inserted properly Re insert earmold Battery may be low or dead Replace the battery Sound tube or earmold is blocked Clear the sound tube or earmold Program settings not optimum Consult your hearing he...

Page 25: ...Consult your hearing healthcare provider Sound is Distorted or Not Clear Battery may be low or dead Replace the battery Earmold not inserted properly Re insert earmold Program settings not optimum Consult your hearing healthcare provider Battery Door Won t Close Battery not positioned correctly Make sure the battery is properly positioned in the battery compartment The side must face the battery d...

Page 26: ...surveillance systems radio equipment mobile telephone etc will not damage the hearing aid They could however momentarily affect the sound quality or create strange sounds in the hearing aids Do not wear the hearing aids in mines or other explosive areas unless those areas are certified for hearing aid use Keep the hearing aids away from children under the age of 3 since they contain small parts wh...

Page 27: ...ow you to obtain the full benefit from your aid Your hearing healthcare provider can also assist you in other hearing improvement techniques The use of a hearing aid is only part of hearing rehabilitation Your hearing aid may need to be supplemented by auditory training and instruction in speech reading No hearing aid completely restores normal hearing ...

Page 28: ...Notes ...

Page 29: ...Notes ...

Page 30: ......

Page 31: ... with the requirements of the Directive 93 42 EEC of the Council of the European Communities concerning medical devices MDD This is certified by applying this marking Declarations of conformity are available at Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 ...

Page 32: ...all Australia only 1800 639 263 International Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 France Sonic France Parc des Barbanniers 3 allée des Barbanniers CS 40006 92635 Gennevilliers cedex 33 1 41 88 00 88 Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 USA 1 888 423 7834 Germany Sonic Hörgeräte G...

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